The customer service is EXCELLENT!!! I love the way they do pedicures and they are the best in…read moregetting ingrown toe nails. I've also never had hard gel nails before and they made sure my first experience was nothing short but amazing. I will definitely be back. Also, the facility is nice and clean.

I think this is the worst manicure I've ever gotten. Started off fine, they even shaped them fine…read more Another customer came in and a worker grabbed my things out of nowhere and told me to move. He then finished shaping my nails and painted them like he was in a huge rush or something even though no one was in there. The paint looks like it was done by a 10 year old boy with adhd and can't color in the lines. I can't even believe that the guy let me walk out like this and charged me full price. And then the added 2 dollar tip charge is absurd. This place sucks.

I always go there for manicures and pedicures. Service is professional, polite and done well. Salon…read moreis always clean.

I visited this salon for the first time on February 12 and asked for an acrylic full set, showing…read morethe technician a reference photo of what I wanted. I ended up leaving with a completely different result. The nails were uneven and had visible bubbles, but I didn't say anything at the time because I was in a hurry. Less than 10 days later, the gel polish started peeling, and by February 27 (just two weeks later), the acrylic had completely lifted off. I have never had a full set last only two weeks before -- even at lower-quality salons -- especially when there is a gel top coat. Unfortunately, this was one of the worst nail experiences I've ever had, especially considering how expensive it was. To make matters worse, the person who did my nails was the owner himself, and no cuticle cleaning was done during the service. Very disappointing overall.

On the day I got my basic manicure I was between 2 costumers and nail tech. filing/drilling down…read moregel or acrylic. The fine particles were flying over onto my phone, body, coffee and my nails. I questioned why they did not have proper ventilation as the technicians wore masks to protect themselves but did not offer any ventilation, vacuum or fan to trap such fine partials from effecting the client/customer. I have always sat on the other side of the salon where they normally do just basic manicures so I haven't experienced that before. Very unsanitary and unhealthy to breathe in those toxic particles. How can you expect a good nail polish job when partials are everywhere. The owner blames the client for nails chipping or marks in the nail polish but takes zero accountability for her unsanitary unhealthy work environment. Nor allows you the opportunity to properly talk about what you're not happy about. She takes zero accountability that her nail polish or application process from a technician could possibly cause an issue. Example: expired polish, not allowing the layers to dry in between (rushed job), applying thick uneven layers, nail base not cleaned well (foreign particles on base). Never once over the years was told to wash my hands before nail polish application. Every entry level nail tech knows this, one of the first things you learn in nail tech school! They took payment first though! Any experienced professional and Salon owner should very well know this without having to blame her customers. I don't blame your technicians because they have to follow your command. You allow them to cut corners! Makes me rethink what else you're cutting corners on??? At your customers expense. I'm a very observant person.... Not one of your customers are instructed to go wash and scrub their nails before polish is applied! Your customers natural oils can affect the polish application too, therefore soap and a scrub is necessary before applying polish. The day I called to make the appointment I asked for one of my "regular" nail techs, they were unavailable so she made the appointment with a new Tech. When I asked for the "new" techs name, she said , "why does it matter you're not gonna know who she is anyway?" Such an unprofessional response from an owner! As someone who worked in a salon for many years, you are the face of this salon your employees depend on you to build their clients. How do you expect your other nail technicians build a clientele and a rapport with customers if you're not willing to give them their name. Have patience as well if the customer on the phone is having a hard time understanding you or if you're too busy to talk, hire a receptionist. First impressions are everything. Yet I overlooked your poor manners and some of the salons work ethics over and over again. Muang, you're such a poor business woman on so many levels, are out for self and for your right hand girls only! I question how you're still in business? You also knew the tech who worked on me was fairly new and it could have been possible her application process was wrong yet you chose to challenge me and not give me the proper respect and proper communication I deserve as a paying loyal customer. So I'll say it all here for others to read, see, stay away & not ever experience this! You picked the wrong experienced but retired licensed nail professional to be obnoxiously rude to. I pass your salon daily, it was convenient for me. I ignored a lot until now and I can't allow others to experience this. If you read all the 1 star reviews they really should have a zero star review, your behavior is reported repetitively the same when a minor issue arises. Again coming from someone who has worked in many salons over the many years knows firsthand how important it is to make good for minor things to make customers happy and coming back. I also know that you should never be defensive and blame the customer and have the customer make such complaint in front of everybody. A good business woman pulls you to the side, listens then responds with a solution. Not get rude, defensive, refuse treatment after you were told to come back and allow others, your so called "long time loyal customers" the ones you say hi too and definitely give special treatment too, the ones you save your so called nice side for, to chime in. Those are the customers you ask to write a 5 star review to cover up your zero star service!! You are only out for yourself you could care less about your other technicians. It shows deeply.... If you are reading this, please go to another Salon. Pay the extra five dollars it's not worth going to Nail Box AT ALL!

I've been a loyal customer of Nail Box for over five years, and I can honestly say it's more than…read morejust a salon; it's a place where you feel genuinely cared for. From the moment you walk in, you're greeted with warm smiles. The salon is impeccably clean, and it's clear that they maintain the highest standards of hygiene, The technicians here are incredibly skilled and attentive. They take their time to understand exactly what you want and offer helpful suggestions (which sometimes I like because I'm indecisive ) to ensure you leave with the perfect nails or toes! What sets them apart is their attention to detail and the pride they take in their work. They use high-quality products, and my nails always look fantastic and last a long time. Beyond the beautiful results, it's the personal connection that keeps me coming back. The Owner Mung, is truly the most sweetest and caring woman! They remember my preferences, ask about my life, and make me feel like a valued friend rather than just another customer. Over the years, I've come to know many of the staff, and have watched some of them start families of their own! They've acknowledged my families milestones with me, offered support during tough times, and always provided a listening ear. Nail Box is a true gem in our community, and I highly recommend it to anyone looking for exceptional service, and a place where you're treated with kindness and respect. Thank you, Mung, and all of your amazing staff or consistently exceeding myself and all my daughter's expectations and for creating such a wonderful space. Thank you from the bottom of my heart! Kristy & the crew

I decided to take my daughter here last minute because I was in the area and it was one of the…read moreclosest nail salons to me that was accepting walk-ins and wasn't busy at all. They did really well with COVID-19 procedure wearing mask and gloves, checking temperatures at the door as well, and making sure hands were washed before starting on the manicures and pedicures. My daughter is only 10 years old so I usually pay child prices for her they didn't look at her as a child and charge $50 just for a manicure and pedicure which I thought was overpriced for a 10-year-old child. I did see a sign saying that they had to unfortunately raise their prices due to Product price being raised. Other than that, they did an OK job and got us in and out in a timely manner. I had no other complaints other than the high price for a child which caught me off guard and I wasn't expecting so I didn't let her get the extra stuff that I normally would.

I've been here a few times to do my nails and each time I leave satisfied (not happy), then decide…read morenot to go here again. A major pro is that a gel manicure is $25 which is a great price for the area. Also, they do a decent job for simple gel manicures. However, I become disappointed at the quality and longevity of their polishes. From decent places, I can actually push my my gel mani to about 3 weeks! But here, my max is probably 2 weeks. Also, I'm pretty certain that they don't clean their tools which is unsettling. I just got my manicure yesterday and was promoted to write this review because some of my nails formed air pockets! So upset because I am going away and needed flawless nails! Overall, may come here in a pinch but would prefer to spend the extra $5 at another salon for perfect nails.

I made an appointment for a gel manicure because my coworker gave me a gift card. When I checked in…read morefor my appointment the receptionist actually was my nail tech. During my session it seemed the nail techs stepped in to answer the phone when necessary. The reason I'm knocking off starts is because my nail techs stepped broke skin twice while doing my cuticles enough that I was bleeding! I swear I stay as still as possible. The other reason being at the end of all manicures they do a hot towel at the end. Do you know when a towel has been damp for a while and it starts getting musky then it starts smelling like dirt face towels. That is exactly what it smelled like and it made me concerned with getting an infection as I now had an open wound. The one great thing they did, I had no idea my gift card was expired as there was no expiration date on it. They honored my gift card although it was expired. Even with that, I will not be returning.

I came here with my daughter for a manicure and pedicure, and unfortunately, it was not a welcoming…read moreexperience. One of the Spanish-speaking nail techs was talking about my daughter's feet in Spanish -- unaware that I also speak Spanish -- and got visibly nervous when I responded back in Spanish. My daughter got a French manicure, and while it looked okay, the blue color ended up bleeding into the pink, which was disappointing. The tech also didn't listen when my daughter asked to change the French pink color and instead stayed distracted on her phone. That was frustrating for both of us. I got a pedicure myself, and the service was decent. However, the communication was poor -- the tech didn't tell me when it was okay to move or dry my feet, so I was just left sitting there with my pants rolled up, feeling awkward. At checkout, there was even more confusion. The front desk had to swipe my card twice because they charged me incorrectly the first time. Also, tipping was complicated because I had to tip three different people -- the woman who started my daughter's nails didn't want to do her feet, so someone else had to step in (and honestly, the second tech did a much better job). Overall, the experience felt disorganized, unprofessional, and not customer-focused. Sadly, we won't be returning.

Great place I recommend it for all users the service is great and my nails looked so pretty with…read moreall sorts of colors!

Edited on 11.16.24 - Still love this place but just wanted to let anyone who reads this know that…read moreJenny has changed the number and name of this nail salon. It is now called "Cosmo Nails & Spa" and the new number is 732-410-0051. Also she just recently completely renovated the inside and it looks amazing! I attached a picture of my nails today and Jenny's business card with the new info.

Great service. Very accommodating. Cindy does my pedicure and Lucy for my nails. Lucy always…read moredoes a great job and designs on my nails

Great nail salon. Prompt service and clean. Nice interaction with staff. Oh and nails always look…read moregreat

Love this place! Everyone is super friendly, the salon is clean, and my nails always come out…read morelooking amazing. They really take their time and pay attention to the little details. Definitely one of the best nail salons I've been to. Highly recommend!

I love Touch Nail! Amy always does the best job with a manicure and pedicure. Good music, fun TVs…read more Great time at Touch!