I love Rhonda! Great stylist, been going last 6 years. She does great with my fine hair Has cut cut…read moremy boys hair too. Done exceptional with my sons thick curly hair too!

Loren did a beautiful job on my god daughter's hair for her 8th grade formal. Great job would…read morerecommend this place!

My stylist was Bianca and the whole experience was great! After I got home my hair was too thick on…read moretop so I called her and she said to come in and she would thin it and she did. Love the cut!

Amy is a miracle worker. Look at these pictures. LOOK AT THEM. I called with tears in my eyes after…read moreI dyed my roots the wrong color...AGAIN. Amy was able to fit me in since I had an event that weekend. She worked within my budget and provided excellent service, ON TOP of being a fun person to talk to and making my hair look better than ever! Look at the dimension of my hair--I'm obsessed! I will be coming back.

I've been going to this salon for about 5 years now. I really like the woman who cuts my hair, but…read morethe last 4 times I've had an appointment, I've had to wait an hour (at least) after my appointment time. What good is an appointment? Plus, I think their upcharge for a blow dry is beyond ridiculous. If someone would open a decently managed, affordable salon in Elgin, you'd have a LOT of customers.

Went in on a Friday afternoon, after calling to find out if my favorite stylist was there. She was…read morenot, but I decided to go in anyway. I get there at 1:50 and the doors are LOCKED. There is a sign on the door that states "returning at 3pm". I come back at 3 and wait. More people join me. At 3:25 I gave up and left. I also called the 800 number to file a complaint. They said the regional manager would call me. Here it is a week later, no follow up call. Yeah, no need to give my business to a company that doesn't want it. Bye!

Had a great time at Red Stella. Booked an appointment with Caily, she is a sweet person with…read moreattention to detail. I had notes about how I wanted to cut my hair, she gave me what I needed. She is welcoming, we had a good time. Service was smooth, all in all great experience :) has parking in the basement

I have been going here for years, but this year alone has seen a dramatic shift in the quality of…read morecommunication and service. While the staff members are kind, it seems they force their own idea of what you should do with your hair onto you. After the first time of them doing that to me earlier this year, I thought "maybe it was just this stylist?" so I went again recently. To say I was disappointed is an understatement. My bangs were cut shorter than I asked, and they are very obviously crooked. It has ruined 4 special events that I was part of this week. I didn't even want to go to one I had today, just because I was embarrassed of how all my photos were turning out with such a terrible haircut. ---------- I went in and asked for my bangs to just be shaped - no dramatic length change. I was at a loss of words whenever I was turned around to look at my reflection and see that I got something completely different from what I had asked. The stylist seemed excited, and I just looked at her in disbelief. She asked if I wanted her to change anything, but you can't paste hair back on, so I mustered out a stoic "no"...didn't want more of my hair to be butchered off. Hair grows back, I get that, but I specifically went here to get my bangs shaped for special events that I knew I was going to be photographed multiple times for. Little did I know it was going to ruin my memory of each one.

My friend comes here to get his hair cut. He looks great every time. He has very thick blond hair…read moreat age 49! It's hard to find a salon that can make it look GQ and not GIjoe.

Literally the only good part of this experience was the lady that said hello and verified my online…read morereservation. The man who cut my hair was going 99 miles an hour, was not gentle at all, he caused breakage with the way he was yanking my hair around. Asked for a trim and he cut 3ish inches off and it's uneven. 10/10 will never come here again.

This is the second time I made an online appointment just to arrive and the door is locked, lights…read moreand open sign on. No one answering the phone.