Very convenient spot to grab ice cream and walk around the college hill area. We love the phish food, half baked, honey graham latte. The moccacino was a bit heavy. Good selection of non dairy options too which our party appreciated (made with oatmilk). No bathroom and only a few small tables to sit at so don't plan on being able to sit there too long. read more

On Saturday, September 27, 2025 from 10:30AM to 11:30AM, I attended the Fall Flavors Cake Decorating Class at Providence Ben & Jerry's. Each ticket was $27.00. Eventbrite was easy to use to reserve the ticket and choose the mini ice cream cake flavors. I chose Milk & Cookies and Sweet Cream & Cookies. The class started about 10:50AM, because we were all waiting for 1 guest to arrive. The class had a total of 11 people. On the table, there were round decorating turntables, cups of frosting, frosting spreaders, mini M&Ms, and icing in piping bags. When the whole class was ready, the staff member gave us our first mini ice cream cake and showed us how to frost it and use the piping bag to create grass. Then, we decorated our second mini ice cream cake. I think my second mini ice cream cake was better, but we were pretty much left to decorate freely. I wish there was more instruction from the staff members. Unfortunately, the mini ice cream cakes started to melt while were decorating and it was messy. The staff members were wonderful and friendly though. They let us keep the mini ice cream cakes in the freezer for a bit while my friends and I grabbed a smoothie from Mia Cane nearby. I do not think the class was really worth $27.00, but I try to think of it as purchasing 2 mini ice cream cakes with toppings for $27.00. The mini ice cream cakes had good flavor. read more

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This is $17 for delivery. Worth it? I think not. Ordered from GrubHub. Maybe ice cream for delivery is not a great idea but it looked like a child sized scoop. Very disappointing. read more

Ben & Jerry’s - Chocolate Ice cream - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

I went to an ice cream cake decorating event with a few friends for $23 plus tax. There was plenty of room, with enough chairs for everyone to sit comfortably. The idea was super cute, and the staff were really nice about letting us pick our toppings to customize our cakes. The only downside was that the ice cream cakes started melting while the host was explaining things, so by the time we got to decorating, one was pretty much melted making it hard to decorate. Luckily, the second one held up better, and I was able to take it home, freeze it, and enjoy it later as dessert! read more

Ben and Jerry's always hits the spot. I'm partial to Phish Food, but they always have all of the standard flavors up for grabs. The service is prompt. It's a small shop, but there's seating available if you want to enjoy your ice cream on site. read more

Isaiah is THE GOAT! Great experience with a very welcoming employee who treats his customers with respect, appreciation, and efficiency with every visit. read more

service: 5:5 ice cream taste: 4.5/5 vibes: 2/5 servers were super kind letting me try flavors, conversing with us, and the flavors are yummy. shout out to them for sure. BUT $7.09 plus tax plus tip for the smallest scoop size offered in a cup is actually wild even in this economy. are they back there fresh milking cows (or churning coconuts for the vegan options)?! the shop also needs a rebrand. the sterile hospital lighting and 2000s baskin robbin's theme is not fitting the modern vibe of a college town. next to ten one and pink and the crepe place (which are 2010s aesthetic not that much better but still), ben and jerry's just looks dated. i took my ice cream and ran down to vivi so my friends could get their boba and we could sit in their cute remodeled space. i hope they become more reasonably priced and rebrand the shop. read more

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You can never get tired of Ben And Jerry's. Well, I do not come to them very often anymore because there are so many new Ice cream shops, and frozen yogurt place not taking over. BUt we decided to stop here in grab some ice cream after a long drive. I got my favorite Rocky Roads and Sherbert ice creams , Nice people working here. It was a blast. read more

Have always wanted to visit a Ben & Jerry's as I love their carton flavors and was really excited to get a chance to visit. Was happy to see some new and exciting flavors I had never tasted before. First impressions is that the set up inside is a bit backwards. Most ice cream shops have the line start where the menu board is, pick your cone, flavor, then toppings but the way this particular location is set up, the line started where the toppings where. As someone who has never been here I felt kind of rushed to order but I couldn't read the flavors from the beginning of the line and it made ordering difficult for those behind me in line. I decided on a few new flavors and asked for samples so I could make my decision but the girl looked confused when I asked for a sample and just kept asking if that's the flavor I want. So I just gave up and ordered one blindly knowing if I would like it. Luckily it was delicious but with a name like marshmallow cloud, I wasn't quite sure. Ordered a milkshake as well which took quite a while but understandable since it was late and they had been making a few orders ahead of us. Overall the server didn't seem to have much knowledge about her job, she kept asking the second employee questions and he was on his phone ignoring her. I felt bad for her. Training should be a high priority for a high tourist traffic area. Overall the icecream was really good but for the price of what it was, I could have easily gotten and entire pint of ice cream at the store. Nothing special. read more

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I Ordered a brownie sundae on uber eats and my order came with no brownies, just ice cream in a clear drink cup with a lid. I was very disappointed because it was called a brownie sundae and there were no brownies read more

They give Samples!! Love that! Berry sorbet is so good, love that they have lactose free options. Coconut 7 layer is amazinggggg, not too coconut-y and light. Quick service, efficiently in and out. Wish there was more seating tho. I like that they use Wooden spoons in the cups and wood popsicle stick used to sample ice cream, great for the environment. They also have ice cream cakes in the freezer and flavors you can't find in stores in the freezer too. They earned their spot on Thayer St. read more

Not sure when ice cream became so expensive because I swear it was more affordable before :') A small scoop is about $7 while a large scoop is about $8- not including the waffle cone addition ($2). The ice cream itself is good and they offer a variety of flavors, but it's hard to justify the price sometimes. Worth it as a hot spring / summer treat once in a while, though! They celebrate national ice cream day as well by offering a free scoop to those waiting in line (and a coupon if you were cut off from the line for closing). read more

Love this place for when I want a top-notch cold treat! My permanent favorite ice cream flavor is the Coffee Coffee Buzz Buzz Buzz and it never disappoints. Nothing satisfies me more than creamy coffee goodness and chocolate chunk surprises in every lick (or bite, if you're into that). The workers always ask if you'd like to sample anything before ordering, so it's a great way to try new flavors before you commit! I've been going to Free Cone Day for the past 3 years and always get excited when I see the annual Facebook event. The line moves pretty quickly, and some free ice cream can make a cold, rainy day seem magical. The workers also handle this popular event in an excellent way! Catch me at the next free cone day :) read more

Ben & Jerry’s - coffee coffee buzz buzz buzz - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

Let me start by saying the ice cream was good so I'll give them that. The reason for the low star review is due to a couple thing. First off, this is my third time at this location and each time is more and more hostile. Never once have I been greeted entering this establishment. As I wait in line, mind you it's 850 at night, I am asked what I would like. When I ask the employee what kind of shakes they have I was met with a teeth suck and the following "the shake machine is closed." No big deal apparently you can't have a shake two hours before close but moving on. As I quickly scan the menu I ask for a cookies cookie sundae where I am then meet with a hostile eye roll and asked "what ice cream you want." Fineee I understand scooping frozen milk into a cup at 9pm on Wednesday night isn't the most exciting moment of one day, but what's the need to be rude about it? Again I move on. After selecting my frozen treat I am then informed that there's no hot fudge which is understandable seeing this establishment is located within walking distance to numerous college dorms. I politely ask for caramel to which I am once again met with a tad bit of attitude. Which fine, seeing how my past two visits at this east side establishment went, I wasn't expecting nothing more than bare minimum service at best. To continue my 7 minute endeavor within this place, the employee then proceeded to place the cookie right on top of my ice cream as a whole! Where in the picture it looks as if the cookie is broken up and mixed in to the ice cream, this employee just sent it! See pic below. And let's be honest, that complaint may be a little nitpicky and something I could of managed on my own, but here's the kicker. I am then informed they HAVE NO SPOONS!! Now call me crazy but an ice cream shop with no spoons is like a pumpkin patch with no pumpkins‍ so there I am, no shake, full cookie planted on top of ice cream with no way to break the cookie into pieces or for a more pressing issue, indulge in my frozen treat without kicking the cup like a puppy licking peanut butter off a spoon. With 2 hours til close its astonishing they had "no spoons" With that being said, yes the ice creams good, but ones shouldn't need to deal with the attitude that mirrors a 8 year old in a toy store being told no. God willingly I can find a Ben and Jerry's where I can enjoy an unhealthy and possibly sickening amount of ice cream without attitude. Hope this helps read more

Ben & Jerry’s - Cookie on top with no spoon to break it up‍ - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

I'm a BIG ice cream fan and Ben & Jerry's is definitely one of those well known ice cream shops. From visiting Ben & Jerry's stores to grabbing pints upon pints in supermarkets, Ben & Jerry's never gets old. One of my favorite time of year to visit the Ben & Jerry's Thayer location is on Free Cone Day, which usually takes place on April 4th. The lines are long that day, but how can a college student complain about a free ice cream cone? After you've indulged in all Thayer has to offer, Ben & Jerry's is the perfect way to finish with a sweet tooth. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

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my order came completely destroyed, wouls Be nice to have the actual ice cream instead o cleaning from my ground

I e cream is great as always. Line always moves fast. Service is great. Place is very clean for an ice cream shop.

Two milkshakes $15. Two paper straws. I asked if they had plastic straws (usually do). Bitchy girl whispers in other girls ear. Ummm no. Waiting for my head to cave in before I fathom one sip of my overpriced shake- priceless. read more

Hard to believe they charge $7 for a small. For comparison, Van Leeuwen ice cream shops charge $6.50 for small and they don't use any synthetic ingredients unlike Ben and Jerry's. Why the premium price? read more

I've been a couple times now and never had any real issues! It's Ben and Jerry's so it's expected to be a little more pricer than most other brands but still worth it in my opinion. My only complaint is that they need more workers. I felt so bad walking in on a hot day with many others waiting but only one person working. You could clearly tell it was overwhelming. Despite that she was very nice and kept apologizing. read more

Came here with my wife and two daughters. The server was very attentive to my daughter's allergy needs, rewashed, regloved, washed the scooper and got a new pack of ice cream. She went above and beyond. Great ice cream too! read more

Craving dessert? Looking for a cold treat? Ben and Jerry's is your classic American ice cream shop. It has all the essentials: from classic chocolate ice cream to quirky chocolate covered cone flavors. There's a little something for everyone, whether you have a nut allergy (or not), whether you're lactose and tolerant (or not). Their cakes are also v good (but I'm not a fan of the frosting -- and it sometimes doesn't melt?? A little concerning!) read more

I love their icecream. Went to this place. Everything was great except the straws... They became useless after I had about 3/4 of the milkshake ... Had to throw away a quarter because straw wouldn't work anymore. It's good to make them in paper to avoid plastic... But it's also good to minimize food waste. read more

Ben & Jerry’s - Milkshake of Ben and Jerry's - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

Came here after dinner . Kids had their usual ice cream flavor - chocolate . I tried their New York fudge flavor . I actually thought it very delicious . read more

Ben & Jerry’s - New York fudge - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

I love this location oppose to when it was in Providence place mall the staff is very friendly and welcoming. I go always at night around 9 and they are so warming and always let you know description of the menu and what's new topping wise or help suggesting a size if you're not sure for your little one. A particular staff member stood out to me a dark skinned young male with blonde hair and those cool hipster glasses (and his strawberry blonde small framed female coworker) he made my day with offering and helping me figure out what to get (their menu shows name of classic flavors but if you don't get Ben and Jerry's often you wouldn't know what each flavor has) and has made butterscotch topping my new fave. Will always go back for a late night treat read more

Ben & Jerry’s - $7 small one scoop phish food , one scoop tonight's dough with new butterscotch almond topping and edible cookie dough . - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

Chocolate peanut butter ice cream. With little bits of peanuts in the peanut butter. Must try it if that's your thing. My fav.

I ordered a dairy free chocolate chip cookie dough ice cream. IT WAS FREEZER BURNT. Flavor tasted similar to the average Ben & Jerry's commercial ice cream. However, I'm disappointed about it tasting freezer burnt. The cashiers were very friendly. read more

Poor service and overpriced for what you get. Recommend buying a pint somewhere else for less.

We come here every so often to get ice cream if we are in the mood for Ben and Jerry's. My husband and I like the banana splits. I had a cake done here for his birthday because he loves Phish Food. I was really disappointed with the size of the cake for the money they charge. It was a bit outrageous. This small cake was $35. The cake itself wasn't all that great. I believe they forgot to add sugar the the whipped cream outter layer as it was extremely bitter and not even the least bit sweet. It had to be a mistake because I cannot imagine a single person enjoying the chemical taste it left. I definitely wouldn't come here again for an ice cream cake. I'll stick to Dairy Queen or Carvel instead. read more

Ben & Jerry’s - Custom made Phish Food ice cream cake - Ice Cream & Frozen Yogurt Near Me - Providence, Rhode Island

Popped in here after the frozen yogurt store across the street decided to unceremoniously (and unannouncedly) close 30 minutes early. I always loved Ben and Jerry's as a college student (my bathroom scale, on the other hand, was not a fan). I hadn't been in for several years, but was pleased to see a lot of old favorites on the menu. After my initial disappointment that milkshakes were off the table (the staff were cleaning out the blenders), I settled on a "One Sweet World" Sundae. The review of the treat is probably not necessary. It was good (as B&J ice cream always is), but I was particularly impressed by the staff at this location. They were fun, knowledgeable, and made quick work of my order. I can see why this place was hopping with local Brown students, even on a Thursday night. read more

Super super super super expensive. $4.50 for a kids scoop that couldn't satisfy a newborn. Did I mention it's super expensive. Cheaper to just get a pint at the supermarket. Won't be back....ever. read more

Visited the store for free cone day and was pleasantly surprised by the patience and order that these young customer service reps had. It was a smooth, friendly experience. There are tons of awesome flavors, including fruit loops, but I had to go with my all-time favorite: coffee coffee buzz buzz. I'm excited to visit them again soon! read more

Free cone day! The line is really short this year. Get there and choose one of their original flavors. It's a party.

Quick friendly service. We've come in numerous times for ice cream cakes for various celebrations, and because it's Ben & Jerry's, it's consistently good. You can get in and out within just a few minutes- choose a cake from the freezer, have it decorated and paid for and be on your way. This place always smells of delicious waffle cones. There are only a few tables so not much seating/the most accommodating for large groups but the location can't be beat. If you're in the Thayer area and need a break/pick me up/ just want ice cream, stop in here for sure. read more

Ice cream was good but staff was RUDE! Came with my boyfriend and there were 2 other customers inside. When we walked in we got yelled at to stand outside (in the freezing cold at night) and wait because there was too many people in the building. I get it theres Covid but 2 customers is too much?? really? When ordering I wasn't greeted with a "hi how are you" or anything of that matter. Bad customer service. read more

The ice cream was good. But the two employees that works there the 2 dark skin boys they don't take the job serious and they were making fun of some customers. read more

I scream for ice cream? I can tell you from two separate occasions that for $7 dollars you get more than just a small ice cream. You also get the attitude. I swear if it's not me then I don't know what it is. But this is the second time I left definitely wanting to scream and not for the delicious dairy treat. From the looks, to the repeated "anything else" in a snarky tone of voice had me by the time I reached checkout wanting to say never mind and head out around the corner to Kong Fu Tea instead for great service, delicious bubble tea, and even a restroom just in case nature calls. If you don't mind the subtle vibe that I got twice then by all means. But if you prefer less of an environment where you feel that you're an annoyance then keep on walking and choose from the plenty of other shops on Thayer that offer a wide array of deserts and sweet indulgent foods that'll make you feel like it's cheat day but with a smile read more

super yummy but also expensive for college students but the ppl who work there are so nice and usually pretty too

Let me just say I really appreciate when people are accommodating for food allergies. When I told our server that I had a nut allergy, she handed me a menu of nut free flavored, opened up a brand new carton in front of me, and grabbed a clean scoop from the back. This means so much! It has been forever since I've gotten ice cream from a shop for this reason. Thank you Ben and Jerrys! read more

We visited Saturday night 7/21 with our 2 kids, one of which has a severe nut allergy. The man at the register, who I believe was the manager or owner, made my son feel extremely welcome and my husband and I feel that we could enjoy and trust the ice cream without worry of needing an epi pen and trip to the hospital. He was awesome and Ben and Jerry's ice cream stores have a protocol in place and go to time and expense of opening a new ice cream container so that their customers with nut allergies can enjoy their ice cream without risk. Thank you to the manager, the Providence store and the Ben and Jerry's company. We have found all of their locations to be accommodating. The chocolate therapy ice cream was extremely delicious! read more