Cute outside seating, service was friendly, and ice cream is always really good! They have vegan options/non dairy options that are very good as well. read more

Ben & Jerry’s - Outside seating view - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

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always a nice group of people, might not be Van Dyck's (or even close) but it is still good with good service as well I wish this place switched with Van Dyck's in terms of location, I wish so much. I do prefer it much more over Moo's though read more

If your looking for vegan non dairy options this place is not the place for you unless you like dull cookie dough and overly sweeten chocolate. I wish companies would stop advertising on there sites without disclosing that that specific location doesn't have it and when I call they say "yeah we have a few flavors" and when you get there is literally one or two.... do better bens I have so much faith in your freezer aisle pints then your shops at this point. read more

I have yet to find an ice cream spot that can compete with Ben&Jerry's in Ridgewood. The summer time has the outdoor seating, ( and lots of it ) along with the occasional live music. The staff if you are not surprised, is made up of high schoolers and college kids home for the summer, but that doesn't take away from the service. They have a selection of pints on one wall, or you can create you're own with the scoops. Its a little step below Cold Stone when mixing flavors and toppings, but they do their best without a cold block at the end of the bar. Its expensive, yes, but not only is it ice cream, but its Richwood... I mean Ridgewood. read more

Ben & Jerry’s - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

Great selection - great taste- love the outdoor seating if you have a group. They sell cakes, pints and frozen edible cookie dough. Hit the spot this evening read more

Ben & Jerry's In Ridgewood is a wonderful place to enjoy dessert. They have the best menu and the most delicious desserts. (The best store in the entire village). There Covid procedure makes a lot of sense and it helps customers socially distance and keep everyone safe. It gets busy at times, but the staff do an amazing work to restrict the rules and keep the line moving fast without pressuring the customers. After getting your order u can enjoy ur dessert on their patio which has great music and a wonderful scenery. Also, all of the staff at Ben and Jerry's are wonderful, they have the best manners and show the customers the upmost respect. They are truly underrated and extremely hard workers. read more

Extremely dirty. Loud and awful si playing music. Cockroaches in the ice cream. Awful service! Not coming back

Ben & Jerrys is a great place for ice cream on a warm night. They have an outdoor seating section with a good amount of spots. They have plenty of flavors and options, including their new non-dairy almond milk ice cream. Sometimes the line may look long but it does move fast. read more

Ben & Jerry’s - Non-dairy ice cream with caramel core - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

In two years we've hosted 3 birthday parties here. The first party -- A+ for service, efficiency, entertainment and fun. Great, organized, cheerful crew of 3 party-dedicated employees and an additional employee that helped when she was not serving walk-ins. We loved them! Both kids and parents thought it was awesome! We loved it so much, in fact, *we scheduled the same party next year for same child AND another party for older child*. Second party -- a complete trainwreck. Toddler tables for 9 years olds even though their ages were specified weeks in advance, every activity behind schedule, only one employee and the owner working the party but half the time they had to step away to serve walk-in customers... My husband and I had to track down napkins and serve the drinks, lunch served late and happy birthday sung/cake and sundaes served 10 minutes after the party was supposed to end. This was not a big party. There were only 6 guests, 9 years olds. Guests' parents had to wait until their kids ate some ice cream even though the party was to end 10 minutes earlier; it was only a 2-hour party. Owner was first insolent then combative as we were attempting to settle up. Then she was angry we would not tip despite the party being ruined aften we paid hundreds of dollars. Next, called Ben & Jerry's corporate catering while paying for our party to relay the trainwreck that we paid close to $400 for and share our experience and concern *****as we had another party scheduled with a deposit for one week later*****. (I should also note that while the owner argued with us that they deserved a tip, another customer came in to pick up a birthday cake order and THEY COULDN'T FIND IT and she was curt with them.) Corporate catering was amazing, in addition to being appalled by what took place and apologetic. To shore up our next party, corporate catering brought it an entirely different crew from a different store to run the party. It went very, very well and we were happy and relieved. Despite one bad experience we've returned because the ice cream is good. I just placed an online order for a standard cake. Nothing unusual about it other than I asked for blue frosting instead of purple -- the same blue frosting that is featured on their signature cloud cake. Shop called to confirm the details I had submitted. Order confirmed. I gave my credit card. Settled on pick-up time and say see you then. The shop calls AGAIN late in the day to tell me that, because I am "combining two different designs" there will be an additional fee. My 8" standard cake will now cost $44.95. I corrected them -- I had not asked for two different designs, but one standard design, simply in blue frosting instead of purple. Not an unusual blue, the SAME blue from the signature Ben & Jerry's Fluffy Cloud cake. Employee tells me the cake decorator says it will take "a lot more time to make the frosting blue" thus it will cost more because I'm combining two different designs. Then tells me they make color changes all the time at no cost but not this time. I am confused. I express that it should say on their ordering site that choosing a different color will incur an upcharge. I will simply cancel my order I tell him. He tells me he will ask his cake decorator and get back to me but tells me I need to understand because I'm combining two different designs. I mention that we've hosted 3 parties there, one of them ruined in a highly publicized way, so badly that corporate took responsibility, yet still we want to use them because we love their ice cream thus I am shocked by the handling of this. I am simply asking for blue frosting instead of purple. He continues to argue with me. I say "cancel my order" and hang up. There appears to be a systemic problem with communication and efficiency in this shop, likely stemming from the owner. Want a scoop of ice cream? Great. Go. But beware of parties and don't waste your time ordering a cake -- they may ruin your occasion. read more

Great place!!!! Ben & Jerry's Ice Cream is amazing!!!! My daughter went there to get me a cake because she knows how much I love their ice cream. She just picked up a simple stock cake and it was delicious! She said that the staff was super friendly, helped her out, let her sample flavors, they even packed her a pint of that new delicious Jimmy Fallon Tonight Dough flavor. Ice cream is not just for summer, even in the winter you get a great experience from Ben & Jerry's in Ridgewood read more

Ben & Jerry’s - Picture taken of my delicious cake on my birthday! Thank you Ben & Jerry's! - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

I love the outdoor area here - they really went out of their way to decorate it and make it feel cozy. However, the pricing seems astronomical - I know it's probably more specific to the brand and not this specific location but 2 kiddy cups (for our 3 and 4 year old) come out to over $10. read more

GREATBen & Jerry's, nice location, cool seating outside and free parking. In a town where parking is so bad this is a great thing. The staff is really nice and funny too! read more

No. Just no. Why all the good reviews? This place has looked the same since 1992. C'mon, it's Ridgewood. I know it's Ben & Jerry's but they need to remodel badly. There is like 3 chairs, so forget taking your kids and their friends here for some Ice Cream. The staff is all 17 year olds who are texting away. The place isn't really clean either. I think Ridgewood would be better suited with a Cold Stone Creamery than a Ben & Jerry's. I also find this place a little creepy for some reason. Have no clue why, but I do. Maybe some bad spirits are roaming in here looking for Ice Cream? I don't know but I much rather go elsewhere. I might start a petition to have it switched to a Cold Stone. Cold Stone has cake batter ice cream people! read more

Milkshake review: the milkshake I ordered was the half baked. I'm used to a thick milkshake so I requested the milkshake to be on the thicker side. The service was excellent and they were really nice to me. Unfortunately, the milkshake was way too watery. It was the consistency of watery sand. I can make a banging milkshake and it's much better than this. Come on guys! I know you can do better than that! read more

Ben & Jerry’s - Half baked milkshake - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

Seriously, it's BEN AND JERRY'S. Unless it's the Fourth of July or National Ice Cream Day, you just can not go wrong.

We used to go here frequently. Yesterday our family of 5 got ice cream here and while eating it, 3 of us found hairs (multiple) in our ice cream of different flavors. We all threw out whatever we hadn't eaten and left after informing the scooper. He was young and didn't seem to know what to say--didn't offer a refund or anything else. read more

I just picked up a birthday cake for my child. The cake was decorated very nicely, however they added a cookie on the bottom without telling me (or asking if we would like it) it didn't go with the cake. But I guess it's an ice cream cake so maybe they needed it? I ordered one a few months ago, it didn't have the cookie bottom. Also - I ordered cookie dough ice cream - it didn't have any cookie dough, and barely had "cookie" bits that they charge you extra for. Definitely not worth the 40$ I spent for it. But the cake looked very nice, and stayed frozen for the 40 min ride home. read more

Which , btw-if I had known there was only a few drizzles of hotfudhe; I would not have ordered it ; as I'm Not a fan of vanilla ice cream on its own . I can do that at home read more

Really disappointed... I ordered a cake with two different flavors. They called me on Saturday night to let me know that one of the flavors is not available now. I was out so I could not look through the flavors at that time. I called back back Sunday but they were in open yet. Long story short they didn't get in touch with me again and went ahead and made the cake in the one flavor. Great. No I'm stuck with a birthday cake that is only half what they wanted. I tried to talk to girl at register but "I wasn't the one who took the order". Great. read more

I know that this is a young staff and I like to cut these kids a break, but in what world are both of these ice creams two scoops? I even weighed them when I got home. Also, this was the second attempt the server tried at making the ice cream with sprinkles. I had asked for a new cup after the to go lid was shoved on and the cup was covered in ice cream and she man handles the ice cream upside down into a new cup and tried to serve it. read more

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If you're a fan of Ben & Jerry's from your local supermarket, you'll LOVE it here! B&J being served at the proper temperature? Yes please! As in all of Ridgewood center, parking can be a problem. While they have a small lot, it fills up quickly. Yes, this place gets absolutely mobbed on the weekends during the warmer months. Yes, the seating inside is minuscule, and the outdoor seats get grabbed up quickly. However, outside there is space for the kids to run around and burn off that sugar energy. The staff usually does a decent job of moving the line along. Occasionally you'll have an immature high school kid that couldn't be bothered with cleanliness or a real work ethic, but I find that to be the same at almost any ice cream joint during the summer months. They have 20 or so flavors at all times. Keep in mind, you're paying a bit more than you would in your local supermarket, but that's to be expected. read more

Ben & Jerry's never seems to disappoint. The staff is great and the flavors are excellent. Portions are in line with the pricing. Love this locations as well Ridgewood is a great town read more

Really nice people and the BEST ice cream. Good sizes and a big variety of scrumptious ice cream to choose from and the best ice cream parlor in Northern New Jersey really! After all, I expect no less from Ridgewood. : ) read more

Awesome to have a Ben & Jerry's near us! During the summers, I always see a youth sport teams, or a birthday party going on here. The employees here are young, but surprisingly knowledgeable of the Ben & Jerry's grass roots history and mission of volunteerism and community activism. The icecream flavors carried here by the pint are more expensive than the Ben & Jerry pints offered in the Stop & Shop across the street, but it's the destination and atmosphere that justifies the extra costs. If they do not carry a current Ben Jerry's flavor, you can request it, and they will order it for you. Same happens at most supermarkets, but you will have to order your desired flavor by the sleeve. (Which means ordering 6 pints of the same flavor at a time.) It's a fun staple and a boon of life for the Ridgewood community. read more

I had a fantastic time at Ben and Jerrys. My servers name was Shawn and he is the best person to scoop your ice cream. Definitely recommend you guys to ask for Shawn to serve you. read more

Love this Ice Cream shop!! Great atmosphere and great ice cream. Staff is super friendly and following all COVID precautions.

I've been going to this Ben and Jerry's since they opened. It is clean inside and has a really nice outside with picnic tables, Adirondack chairs and a nice landscape. In the summer they have live music several nights a week and on weekends. Although it can get busy, and the line may look daunting, it moves quickly and is worth the wait. Employees seem well trained and the cakes are good, too. read more

Although they ruined her birthday party cake, they reimbursed me and gave me another cake to make up for it. Still doesn't fix the party but at least they tried. read more

Came here last night with my two little cousins, and I was honestly disturbed. The girl serving us kept wiping her nose with the hands she was scooping our ice cream with and to make matters worse she was licking her fingers after. As I was paying I was honestly disgusted but I didn't want to cause a scene with my little cousins there next to me. I promptly "accidentally" dropped our ice cream cones and said the line was too long so we would go somewhere else and we did. Just gross! Calling the health department this week. read more

This is one of the most incredible Ben and Jerry's locations I have ever visited. The staff was super friendly and greeted us as we entered through the door. My friend has a peanut allergy and the employees were not hesitant on going to the back and getting a fresh scoop. I had previously ordered a birthday cake from them and to say the least I was not disappointed whatsoever. I know for a fact this is my new favorite spot to stop in for ice cream! read more

!Ben & Jerry's is a great pick if you are looking for ice cream. I personally love the Half Baked flavor because it a mix of the Chocolate fudge brownie and Chocolate chip cookie dough. I also love the ice cream cakes. My family got me one for my birthday this year and it was great. I loved how they put chocolate chip cookies in the middle and on the bottom. They also have a great pint selection with plenty of dairy and non-dairy options. My personal favorite is the new topped pint Thick Mint with chocolate gnash on the top. read more

Been here about half a dozen times and while the service is slow, the management is nice...even if the scoop staff can barely stand to crack a smile. Not their fault though -- they're endlessly scooping ice cream, but what a different vibe compared to the Mom and pop place across town. read more

Was so bummed by how stingy the scoopers were. My husband and I each ordered two scoops in a cake cone, and you can see the photo to see how small the scoops were. I used to live in Burlington, VT, and went to the Ben and Jerry's at UVM and in town a lot- their scoopers were much more generous. Won't bother going back to this location. read more

Ben & Jerry’s - This "two-scoop cone" and one more with the same amount of ice cream cost $9.98 - such stingy scoopers :( - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

Best ice cream I have had thus far! My friend bought me the 7 layer coconut and I couldn't believe my tastebuds. It was superbly delicious. On their free ice cream cone day I tried their Salted Caramel Blondie and was yet again satisfied to the core. I now go there once a week to get my caramel and 7 layer fix. Rich, creamy, and decadent really detail this ice cream. read more

Such an awesome cake!!! When my daughter asked for a "girlish pink Pokemon" cake I was nervous it would be awful... Not only did Ben & Jerry's do an amazing job on the decoration the cake tasted so delicious... The staff there were very kind and even went out of their way to talk Pokemon with my daughter, above and beyond what I expected... So great! I totally recommend Ben & Jerry's... I'm committed to their cakes for sure... Feel free to check out the pictures of the cake, I posted it. read more

Ben & Jerry’s - So amazing! - Ice Cream & Frozen Yogurt Near Me - Ridgewood, New Jersey

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Been here a few times and service is friendly, lines in the summer as expected are very long. Winter much more bearable, I wonder why . The ice cream is pretty good, nothing absolutely amazing but pretty good. read more

Wow, I had go to New Jersey to find out that Ben & Jerry's actually has a store! I've only ever seen Ben & Jerry's ice cream in the supermarket. I was pleasantly surprised to see so many people in line because if people will wait, it has to be good (or hyped to all hell... but, I digress). Anyway, the store was relatively clean. The bathroom could have used a little attention, but with all the children that are in and out of that place, I'm not surprised that there were paper towels on the floor. Kids can't get trash in the trash to save their sticky-fingered little lives. I shared a chocolate-chip cookie ice cream sundae with my husband and it was gone within a few minutes. The cookies were hard (meh!) but the ice cream was velvety and delicious. When I got back home, I found out that there is a Ben & Jerry's not to far from me. Sorry Baskin Robbins, but I think I may have found a new spot to satisfy my sweet teeth. Yes, teeth. I have more than one sweet tooth. :) read more

Great ice cream - friendly staff and some seating. All flavors in stock - on the pricey side when $25 for 4 cones but worth the cost and calories occasionally. read more

Huge shoutout for Raymond, he made the perfect ice cream cone for me. I asked for a lot of whipped cream, and Raymond suggested to fill the bottom of the cone with cream, put on scoop on top and top it off with cream. F A N T A S T I C ! ! ! read more

Ben and Jerry's Ice Heaven! Fantastic Flavors and Selections of Ice Cream. Great place for have ice cream outside on thier patio! Friendly Staff and Managers. Place is always busy but its worth the wait! read more