They came back they got my truck. They fixed it view beautifully. They even came and got it so I didn't have to take it to them kept it overnight and brought it back to me. Yes, I would do business with them again absolutely. read more

Ben Mynatt Nissan - This is the top on the back of passenger side of truck - Car Dealers Near Me - Salisbury, North Carolina

I have been buying my cars at Ben Mynatt Nissan for over 25 years. I feel confident in my sales person, Kevin, and all the rest of the staff. They go above and beyond to help me get the exact car I want at the best price. They help me get the best financing available. I have transitioned with them from buying used vehicles to new vehicles. No matter what I was buying they have always treated me with the utmost kindness and respect. They listen to my needs which have definetly changed over the years as I started with them when my kids were very little to now being an empty nester. I currently buy every couple years so I have done a LOT of transactions with them. As a woman, I am confident and comfortable walking in and not being treated any different than a man. Along with buying cars here I also use the other departments. I have my oil and filters changed at Ben Mynatt Nissan along with other routine maintenance. I have had body work done in the body shop a couple times. No matter what I aam having done or who I work with I walk away happy. I trust the work and appreciate their promptness to whatever my car needs may be. I highly recommed Ben Mynatt Nissan to all my family and friends as well as all of you reading this. Thank you to all the Ben Mynatt staff. You are all amazing. I will see you again soon! Dawn M read more

Service advisor Garcia was top notch. Very friendly, informative, great attitude. They gave my 2005 Titan a tuneup....took a little time but looks like they a great job!!! read more

Had service performed on my Nissan, again. As always, great, friendly, fast service. I've been bringing my may Nissans here for over 15 years. Service department is awesome. read more

My daughter was on her way from Charlotte to Raleigh and ran over something that fell off of a truck in front of her. She called AAA and they sent someone out to replace her tire. She got down the road and saw that the tire was losing pressure so she stopped and had another tire store check it. They couldn't find anything wrong. She got to Ben Mynatt Nissan and they had her sitting around all day before she finally had to rent a car to get back to Raleigh. She picked up the car a few days later and was told that her rim was bent and that it had been fixed. She raised concerns that the gauges were still malfunctioning and they told her that it would reset itself as she drove. Several days later, she was back driving around Huntersville and the gauges started flashing and the steering went out. She had To have her car towed to Lake Norman Nissan. They have had her car for two days and discovered that Ben Mynatt had put on THE WRONG SIZED TIRE on her car. when she called them, Roger the service manager, tried to blame it on her and he talked down to her. Eventually, he realized that his service department made a huge mistake and they are scrambling to cover their tracks. Luckily, the Lake Norman Dealership ship has held Mynatt responsible and is helping to make things right. Beware. It's frightening that a young mom stuck on the side of the road can get such poor service from a dealership. read more

My experience at Nissan was one that I hope no one ever has to have. I towed my car here due to what I thought was a transmission problem with similar symptoms. Nissan's service checked it out and told me later in the day my "internal transmission failed" and it would cost over 5k to fix. I decided it would just be smarter to sell the car and get a new one than to fix the repair. I paid $160 and drove my car off the lot. I talked to a mechanic friend who asked what the diagnostic code was of the car, Nissan never provided me with one, all I knew was the internal transmission failed. I called the next day and asked and they provided me with a code that signals "fluid pressure". Not once, during the whole process did they ever mention transmission fluid or the code. I ended up getting a second opinion on my car and found out that my transmission fluid was extremely low, grainy, and dark/black. The mechanic explained how dangerous it was to drive. He stated there was no way that Nissan looked at the fluid (despite the code they found) as it would of signaled a concern and if they did, they allowed me to drive off the lot not educating me on the soul problem being the transmission fluid and not the overall transmission. (I would of fixed the problem right then in there if they had). The mechanic I took it to looked at my transmission as a whole and found nothing wrong other than my fluid being low. This being said, I paid $160 to not be educated or aware of the real problem of my car. They rather me pay over 5k to fix a $300 problem. This convinces me that Nissan didn't care to find the solution but rather to gain a profit. I would strongly believe that "internal transmission failed" was only assumed based on my description of the problem and not performed by tests and measures, looking into what could of been the source. On top of that, when taking it to get my second opinion, the mechanic could not find the diagnostic code for my vehicle as he believed Nissan cleared it. If I did not have the resources I did to advocate for myself and my safety, I would of never known to ask for a fluid code/receive one and I would of gone around trying to sell a car with fluid problems as a car with a whole transmission replacement needed with no proof of a problem. Which is what I did. This being said, be mindful that this Nissan does not check thoroughly about the source of the problem and does not take in mind your safety. I paid $160, which some places check for free or for half the price, to not be given any answers of what the problem was but an assumption based on my verbal explanation. Even if they are basing the "internal transmission fail" off of the diagnostic code they found, they did not look into the problem but rather assume that the whole transmission needs replacement if the fluid is the issue...which is concerning. read more

I have purchased my last two vehicles from Ben Mynatt Nissan in Salisbury, NC. Both times I had the best experience, they weren't over barring or pushy, but listened and gave me what I was looking for. Joci was super nice and has checked on me several times to make sure everything was going well and to see if I had any questions. The entire staff is amazing, and everyone remembered me from before and asked about my son who was with me the first time. I give them the highest recommendation and would double it if I could. read more

I was in need of a new car because I didn't understand the importance of Oil Changes and blew the engine on my last car. I have a hour drive to work and no backup car so I was really pressed to buy a new car. I came to this place because my sister knew the Salesman. When we arrived we had a few Salesmen immediately walk up to us but we were there to work with my sisters friend. He asked me a few questions and we walked around to find out what I was interested in. Without knowing my Credit Score/History he started talking Monthly payments on a few cars I liked. I found one that I really loved and test drove it after agreeing the monthly payments were something I could afford. When we arrived back at the dealership I decided that I wanted to move forward. We went back to his desk and completed the application and then waited for the Financing department to get with me on pricing and financing. Turns out the payments would be $200 more than what I wanted!! I was really peeved at the Salesman for this. I ended up getting a different car. The Service department is a Joke. Nissan has a 30 minute express service promotion for Oil Changes where if you don't get your car back within 30 minutes its free. All certified Nissan dealerships are supposed to abide by this. I went in for an Oil Change and my car wasn't even pulled back for an hour! When I mentioned the promotion to my adviser I was told very rudely that I would not be getting my service for free because they are busy and i'd just have to wait. Then he turned his back to me and continued what he was doing. I was VERY upset by this!! It's one thing to note honor the promotion, it's another thing to be blatantly RUDE! So I went looking for my Salesman and explained the situation, who in turned told the Manager and spoke to the service department and I received my oil change and the next one free. However, everytime I go in for service, this specific adviser is always super rude. I prefer getting service done at other locations. Their only redeeming experience with me was when I got rear ended and had to get body work done to repair my car. I don't think I can give them full credit because the on-site insurance rep had a lot to do with it but my experience went great! Everything was quick and my body work looked amazing. I had my car back within a week. So I credit the 3 stars i've given solely to this experience. read more

My first visit for servicing my Nissan was very positive. I was able to get a quick appointment. A courtesy car took me home and picked me up when my car was ready! Never had this at my ole dealer and I really appreciate it. Price for maintenance was fair. They even washed the car and vacuumed the inside! OUTSTANDING! read more

This was a 5 star all around experience. Todd Rakes and Kevin Murphy were hands down the most professional and helpful consultants I have ever dealt with, from the moment I walked on the property until I left the dealership. They were able to treat me like a family member not just a customer who needed to buy a car. I truly could not ask for a better experiance during the stressful event of buying a car. I would recommend the Ben Mynatt nissan dealership to my closest friends and family any day. read more

Roger (head of service department) could not have done more the facilitate the repair of my Armada. I had recently purchased it from their dealership, and while I wasn't happy about the unanticipated issue, Roger could take have been more trustworthy and thorough during the repair- even drove a loaner to my house and drove my car to the dealership. Oh, after all was said and done I left my baby's stroller in the loaner car when they took it back... I live 2 hours away and Roger did not bat an eye at shipping it back to my house. Such great customer service. read more

I had such a wonderful experience at Ben Mynatt dealership. Todd Rakes and Kevin Murphy were so helpful and made what could have been a very stressful time, pleasant and exciting. They will definitely keep my business! read more

I purchased a 2015 Murano SV the week of the 4th of July. This is the fourth vehicle I have purchased from this dealership from the same salesman. I was thrilled that they could locate the exact color and model I wanted so quickly. The entire sales staff that handled my purchase were thoughtful, knowledgeable, and made the process stress free. The service department makes every effort to be flexible and accommodating. Even for major service, wait times are minimal. I recommend this dealership to everyone who asks. read more