Every time I bring my car in for service, the staff is always prompt and pleasant. I feel…read morecomfortable trusting Randy Marion after having bad experiences elsewhere. 10/10

Didn't diagnosis my vehicle, but also didn't charge me…read more Just wanted to throw parts at it.

Bought my son a nice car here. I believe they were transparent with the salvage/repair process. We…read morefound a good car in great condition with low miles. We will be back to buy our next car here. Price was right and the process was easy.

So .... here is my experience with this dealer. I contacted yesterday regarding 2 cars, the red…read moreAudi R8 and the Range Rover Evoque. Both cars are listed as having gone through a water damage reconditioning after being acquired by this dealer through the auction network. They tediously outline their water remediation techniques on their website, but not being satisfied by the description on the website I called and spoke to one of their reps. I went through most of the line items on their remediation procedures to confirm they actually do that for their cars. I was told the two cars I was interested in had level 1 water exposure, defined by them as having water up to the rocker panels but not infiltrating the door seals. Nevertheless, they removed the carpet and numerous other items inside to just "be sure". I was told they didn't have any documentation on how much damage was done or how the insurance claim presented. Like others, I was told the car was a part of a larger claim that just happened to be mixed in, as insurance companies do not have the time to go through the process of assessing every claim. So I felt pretty good. Their ebay reviews are nearly perfect, their other reviews on similar platforms equally as impressive. I thought to myself, damn, I am going to purchase all my cars from this place moving forward. BUT, today I woke up and decided to do a little checking. I entered the vin numbers for each car and sifted through the first couple pages of results before I stumbled on the site, www.plc.ua/en . I entered the vin numbers for each car and was surprised to see the results. The website shows alarming photos of the car before the dealer reconditioned it. The photos clearly show water had gone into the cabin and reached the fuse box in the footwell on the passenger side. After seeing these photos, I asked the dealer to send me a photo of the fuse box in the passenger wheel well. NO RESPONSE. I wanted to see how well they cleaned up a key component on a flooded car. I wanted to do a before and after comparison. I guess they were too busy to send me one photo of a car I would have spent $80k on. After doing the research and reading other reviews on this platform I decided I will never buy a car that has a recorded accident or any flaw with the title, from any source ever. It just isn't worth the risk. It's astonishing they are selling cars for well over $100k that have been flooded. I was able to find the truth simply by doing a 30 minute search. The same truth I am sure they have as well. If I can find it why wouldn't they do their own due diligence before making their investment. And if they are so proud of their work why don't they show you the before and after photos so you feel secure in your purchase? Thank god I didn't buy anything from them. Proceed with caution and do your own research on the cars they sell. Ask questions and demand the right answers, or proceed at your own risk. I have uploaded a few photos of the car they say didn't receive any water infiltration into the cabin of the car. Notice the parts all over the ground, the carpet pulled away from the floor, and the residue from the water damage on the fuse box. Not cool.

Had a pleasant experience working with Fast Lane Motors, Inc. Larry & his beautiful wife are an…read moreexceptional team. Both full of life and a pleasure to work with. Purchased a Volvo here and I am very satisfied with it. Prompt and hassle free service. I highly recommend this business for those in the market for a solid European vehicle. Thank you so much Larry.

Experiences: 5 Stars for Sales, 1 Star for Finance**…read more If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us--we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car.

stopped in last week to inquire about an airbag recall and the service advisor confirmed that it is…read morestill active so I scheduled an after work visit a couple days later since the exchange should take less than an hour... pulled in two days ago and got 'put in the system' before the technician disappeared with my hoopty. not much later I received a printout suggesting an alignment in the near future (needs wheel bearings, head gaskets, and a timing belt first though) and about ten minutes after that the other other car shows up in all its aging glory! :-) but one of the inflators has issues :-( so I get to come back when the new new part arrives and see what happens then. updated Feb 13: so I get a call at work telling me the replacement new part is in and do I want to bring my car in after work? SURE!! except this time I'm there for about twice as long to get half the work done... and I express my great displeasure to the service advisors (while apologizing for my harsh tone) because, well, you know... it's not their fault but they're the folks there. and when I get in my car my radio needs completely re-did (even the lighting!) because the battery was disconnected for a while... but the service engine soon light is off now because the battery was disconnected for a while... probably still in memory but that's not a huge thing and will get resolved when the bearings, gaskets, and timing belt get got

I had a wonderful experience at Keffer Kia Mooresville! Morris made my car buying experience…read moreseamless. I love my Carnival and have already recommended this location to friends. Couldn't be happier, thank you Keffer Kia!

ust a reminder on how dishonest the people are. Timmy should read that How to be a Christian book…read moreon the shelf behind his desk. UPDATE V2: Went to court today. I lost!! Rick showed up with an invalid copy of the "We Owe" document showing they owe me nothing. He had the version of the document I signed before we signed the document reflecting the agreement to repair the suspension that I attached here months ago. His document was not in my package at all. It just goes to show they will not only lie to you but place their hand on a bible, and lie to a judge under oath. As I said previously...unethical and dishonest. I suppose I'm done.....Maybe I purchased a used GMC Denali from Keffer Kia. I got home and realized there was hail damage and remnants from highway paint, and broken running boards. During the purchase we found a suspension problem and in writing they agreed to repair the issue. After a couple of BBB complaints they agreed to finally take the truck in. I got the truck back after almost 3 weeks and nothing but the partial hail damage repair. The costliest part (the roof) was never touched. I still have the suspension problem and now have to hire a lawyer. On 10/22 I asked for the gap insurance and service plan to be cancelled ($5500). They claim they sent a refund to the bank but as of today 2/5 It is still not showing credited to my account. They gave me an image of a check but that means nothing. I can write a check for a million dollars and put it in my desk drawer and it means absolutely nothing. Jason told me the sales folks were suppose to inform any prospective buyer the auto assist running boards were broken. That was not disclosed to me until 2 months after I purchased the truck. Really disappointed and unhappy I have to get a lawyer involved but I've tried everything to reason with them. I have been buying cars since before most of these folks were born and these people are the most dishonest and unethical people I have ever worked with. I'm left with $2500 for hail damage, $2300 for suspension repair, and $1900 for running boards. I already spent $800 trying to remove the highway line paint. UPDATE: Tired of playing. I paid to have a lawsuit filed today.- 2/6

Waited a week for a truck they had to get fixed, vehicle numbers were set an stone before I go up…read morethey take 5k off my trade in after it was already agreed upon a week before hand Do not recommend

A stand up company. What a pleasure. Would recommend this dealership to anyone. Buying a car can…read morebe a difficult and exciting experience. This company knows how to treat its customers.

My truck was tired and starting to show its age. I texted Kellie at Mooresville Ford to see if…read morethey had any inventory that fit what I was looking for. He provide profiles and pictures of several vehicles. We started a back and forth on one particular truck and after several exchanges we agreed on terms. Kellie had the truck detailed and paperwork started. When I arrived Salesman Scott presented me with a beautiful blue Ford Raptor. I was given time to thoroughly inspect the truck and I agreed to buy it. Scott was courteous and kind and extremely knowledgeable on all the workings of the truck. My time at the dealership was minutes not hours. Manny the Finance Manager was great and went over all the fine lines of the contract with no pressure on buying any extras I wasn't interested in. We completed the process in a few minutes and was then introduced to Ray the Sales Manager. Ray made sure that I was satisfied with my purchase and that the staff who assisted did a good job. I told him everyone was extremely professional and courteous, and that I had the BEST car experience I've ever had. I highly recommend trying Mooresville Ford for your next vehicle purchase. They made me feel right at home!

Larry Creek will prove to you why the F 150 is a superior truck. He and Wilber are two gentlemen…read morethat supplied me answers to every question with no nonsence. Excellent experience!