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    Benchmark Auto Sales

    2.3 (26 reviews)
    Closed 9:00 am - 5:30 pm
    Updated 2 months ago

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    2014 Ford Escape Titanium Edition (I tinted windows & changed to black rims)
    Samantha F.

    Just thought I'd update my review since it's been awhile...and still the best place to go!! They've done me so so good. Recently had to take it back to the service center (best guys there, Jackie has always taken care of me!) and they only charges me a hundred bucks again, put the rest on my warranty. It was needing two axel joints, and now my baby is running beautifully again.

    Eddie and Wayne are amazing got me in and out in about an hour. Payments are awesome and so was the car thank you for the great customer service and diligence service .

    Beautiful Car at an excellent price!
    Christan S.

    We couldn't be happier with our new car! The entire process was so easy. No hidden fees,the price in the window is the price for everything. Took about an hour and we drove our car home. Everyone was courteous and helpful. Thanks Wayne for getting us into our car!

    My husband Ray Lowe and I have had our car for 3 years now. And during that 3 years we have NEVER had a late payment. So we needed to make a late payment due to us coming down with COVID and they say that the payment can only be a week late. 3 years of PERFECT payment history and this is how they treat us. On top of that, we were supposed to be done paying off our car after 3 years and I just looked at the email that I get after every payment and apparently we still owe another $4000! they DO NOT work with their customers and they apparently jack up the price to ATLEAST 3 x the value. oh, and they DO NOT help with repairs. We were gonna trade in this vehicle but now we just want to be done with them. And apparently we are not the only customers dealing with this. Way to take advantage of your loyal customers Benchmark! I WILL NOT recommend this place to even my in-laws

    The email notice of late payment

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    11 months ago

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    4 years ago

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    3 years ago

    Wonderful Service, love my salesperson Ryan!!!!!!! They have exceeded my expectations and repaired my car!!!!!!!!!!!!

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    4 years ago

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    4 years ago

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    6 years ago

    Great selection of cars and it's so nice knowing that there's a powertrain warranty! The trade in program is nice and easy.

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    6 years ago

    Worst Dealership to do business with. Save yourself the time and hassle of being ripped off, and go to a reputable dealership.

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    11 years ago

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    Skyline Motors

    Skyline Motors

    5.0
    (1 review)

    Hello there,my name is Ed williams,and I would just like to tell anyone reading this,if u ever need…read morea vehicle,this is the ONLY place to look,these guys r AWSOME,and Vince the owner is unbeatable on his prices,but best of all ,he will not ever leave u hanging. My wife and I bought a fantastic Ford F-150 5.4 v8 triton,two days later the truck would not start,I understand that there is some kind of warranty,I called skyline Motors and Vince the owner,drove out to my house with his own wrecker,had towed it to his mechanic, from what I understand Vince had him replace everything to do with the fuel including the fuel pump which I know does not come cheap,and they also found a wire issue and fixed that to,than Vince the owner personally delivered my truck back to me at my house,before Vince left he shock my hand and told me he wasn't charging me ANYTHING for all he had done and done for the truck. Vince could have been like most other car dealers and tell me I bought it,it's my problem now,but he didn't,he went way above and beyond what he needed to to make my wife and I happy with the truck,I would DEFINITELY buy another vehicle from him in a heartbeat,and I actually have one in mind lol. Thanks again Vince u TOTALLY ROCK and ur crew are AWSOME. Hope to buy from u again soon. Ed Williams

    From the owner: You spend a lot of time behind the wheel, which is why you should have a reliable car that feels…read morelike home. Here at Skyline Motors, we help drivers throughout Asheville find the perfect ride. We constantly update our inventory of high-quality used cars, trucks, and SUVs to give our customers plenty of choices when searching for their next vehicle. With great financing options and a low-pressure sales environment, our team will always put your needs first. Local means neighbors you know and a name you can trust.

    Fred Anderson Toyota of Asheville

    Fred Anderson Toyota of Asheville

    2.4
    (179 reviews)

    Found a vehicle I wanted for my daughter, who's about to go off to college, called about it and was…read moreput in contact with Warren. Can not say enough good things about this gentleman. Helped me navigate the entire process from start to finish with no hiccups and had the vehicle serviced detailed and filled with fuel. 10/10 would recommend this dealership and it's easy laid back customer service. If you can get Warren as your sales guy you'll be more than take care of.

    Avoid this dealership at all costs. I am at the dealership now. The offices are small and dirty…read more The sales-staff is apathetic, and finance has no sense of urgency. Fred-Anderson Toyota inflates prices, and then lies to customers, so they are not worried about selling. There is an average 20% markup to their pricing strategy. Be sure to look up book on any car you are interested in BEFORE speaking with anyone at the dealership! The dealership engages in the standard cars.com and autotrader aggregator trick where they list a vehicle in multiple locations from Raleigh to Asheville! Be absolutely sure to find out where a car is physically located before going to any Fred-Anderson location. Finally, this is my third attempt to purchase a car from Fred-Anderson. I have been through pairs of salespeople, and a Finance Director and have found the entire staff, from the 'Director' down to the service people to be basic, backwoods, mountain folk. I wouldn't bring business here unless you want to be cheated, lied to, and offended by good 'ol boys. In 15-years of professional service and business, and routinely purchasing 4 cars yearly, I can say with knowledge and experience that Fred-Anderson Toyota is one of the worst car dealerships on the eastern seaboard. Trust me. Stay away from Fred-Anderson Toyota.

    Carmax

    Carmax

    2.8
    (5 reviews)

    They were very professional and helped my mother with her selection of a car. We picked car out…read morefrom online selection, they brought to store for my mothers test drive and then purchase. For test drive to walking out with keys was 2 hours!!!

    We bought a good car here but screwed up the registration and refused to call us back. They say…read morethat they are too busy. If you schedule a test drive, multiple people will call you to try to sell you financing "on the car you are going to buy." "Buy? I've got to drive it first, Buddy." They also gave us a faulty fob to operate the vehicle and told us we just needed to replace the batteries. If you test drive, be sure to set your appointments as early as possible. I think noon is the earliest window. Even if you get one at noon, you'll be waiting 30 minutes before anyone talks to you. If you make the mistake of getting one at 1pm or later, you'll be waiting for at least an hour. If you plan on buying a car, be sure they fix any issues with the vehicle BEFORE you write a check, otherwise they will just blow you off. In brief I like the low pressure, the price you see is what you pay (plus the $600 "service fee"). But like so many places, once they get your money they could care less about you. They can't call once about a problem you are having due to their negligence but if you schedule a test drive, you will have at least one person calling you every day to try to sell you extended warranty coverage or sell you a loan. You'd be better served getting a loan from a bank. This place charges you excess fees to facilitate loans.

    Fred Anderson Nissan of Asheville

    Fred Anderson Nissan of Asheville

    2.4
    (110 reviews)

    Dan was amazing! He and the finance dept went above and beyond to help me get into the Kicks!read more

    Stay Away From Nissan in General and Fred Anderson Nissan in Particular…read more I own a 2020 Nissan Leaf. I bought it used from Fred Anderson Nissan and fast charging has always been an issue as the CHAdeMO charger works well in Japan but not in the states. Since November 2024 there has been an issue with fast charging possibly leading to vehicle fire and we are unable to use a fast charger on the car. What was extremely limited (only at certain Nissan dealers) is now not possible. While a software fix was supposed to be forthcoming none has been offered. Whenever I call Fred Anderson Nissan I am told that they will call me back with an update and to date I have never received a return call. Two weeks ago I again called Fred Anderson Nissan as my sister and brother in law were visiting from Winston Salem. Although they now live only a couple of hours away, driving to see them is not possible without the ability to fast charge the car. When I called Fred Anderson Nissan the week prior I asked if it would be possible to get a new battery pack to fix the problem as I read online that some dealerships have been providing that for free to fix the problem. I was put on hold and when they got back on the phone I was told that I should bring the car in for servicing since "my battery was not holding its charge". I told her again of my asking if a battery pack could fix the problem and I was told the issue was being escalated and I would hear back from Fred Anderson Nissan. When no return call was received, I called for Nissan corporate. They offered no solution or remedy and said the question about the battery pack would be handled by the local dealer. They said they would have Fred Anderson Nissan call me back and when there is a remedy for the battery recall Fred Anderson would be in touch with me to schedule service. One week later and still no call from Fred Anderson Nissan. In fact, the only time I hear from them is through a text or call when they want to give me a great deal on a trade in for a newer car. I am appalled by the lack of concern from Nissan in general and Fred Anderson in particular. Update: The day after my wife's birthday she received a call wishing her a happy birthday. Since they have my cell phone I explained again the situation with the recall. Here is a text chain with Ashelie at Fred Anderson Nissan. A-Hey Ian! It's Ashelie at Fred Anderson Nissan. I spoke with Mark our preowned manager. He said that you would need to go into service for that issue. I-Please have him call me to explain what service I will need and if it is free. A-You would just need to call service and tell them what is going on and make an appointment. Service may be able to tell you if it is covered or not, I am not able to see what warranties/extended warranties you have. I-I am not going to set up service without understanding what the service is that I need. I-I'm waiting to hear if there is a covered remedy for the battery fire risk or if I can be reimbursed for my recent car rental. I-I don't need service I need a remedy to my problem. A-You bought the vehicle two years ago, correct? If you had came in within 30 days of buying letting them know it did not work they would have taken care of it completely. You need service to figure out why it is not working. A-No, they aren't going to reimburse you for a car rental. Unless you have a warranty that would cover that. If you have any other questions you can call and speak to service or a manager. Have a great night. I-Nissan issued a recall notice of potential fire from fast charging. They told me the problem and I am waiting for the remedy. A-Call service. 1/14/26- A week ago I called the number for the GM in response to his reply to me review. Fred Anderson Nissan of Asheville (Owner) Edited a week ago Hi Ian, we truly appreciate your feedback of Fred Anderson Nissan of Asheville. Please reach out to us at (828) 365-1617 when you can so we can address this situation directly. Thank you and have a great day. One week later and no call from him. They have never attempted to address this issue and my concerns directly. My wife did get a call from Fred Anderson Nissan in the past week wanting to have us trade in our car. I told the sales rep never to call again asking for us to buy another car from them. He said he would not this in our account. I also asked him to have the GM call me which he still has not done. Actions speak louder than words! Beware of Nissan in general and Fred Anderson Nissan in particular Ian

    Benchmark Auto Sales - car_dealers - Updated July 2026

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