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    BenchMark Physical Therapy

    2.5 (8 reviews)
    Closed 7:00 am - 6:00 pm

    Services - BenchMark Physical Therapy

    Physical therapy

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    2 months ago

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    Lorraine S.

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    1 year ago

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    4 years ago

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    4 years ago

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    7 years ago

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    11 years ago

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    The Rehabilitation Institute of Northeast Georgia Medical Center

    The Rehabilitation Institute of Northeast Georgia Medical Center

    2.3(4 reviews)
    5.6 mi

    I typically go to NgHS for everything. I can't even imagine walking into this place. I was treated…read moreso poorly by multiple staff members before my first appointment that I had to cancel. The first individual didn't understand health insurance information and tells me I have a plan that doesn't exist. Carrie hangs up on BCBS who were there to assist to actually verify that THEY were wrong! But hey let's not forget that people are supposed to be treated! Not your ego. To hang up on 2 ppl is rude.

    I'll start off by saying, my pain has certainly lessened over the last few weeks, and I believe…read morethey have good practices that are effective, however, their professionalism is severely lacking... I was really excited to finally try physical therapy and went in with optimism. My first appt was with Jordan which was fine. Pretty routine but I was feeling good about it. However, by the time I left my second appt, which was with Caroline, I was feeling very indifferent. Towards the beginning of my session, I started having a reaction to the cupping she did on my neck, and I expressed my discomfort. It was my first time and didn't know what to expect so she told me to just sit through it. I tried, but I felt myself overheating and about to pass out so I asked her for a fan, and she just laughed at me... then I asked for an ice pack or something to lower my body temp and she resisted giving it to me because it would "mess with the process." I said I'll put it on my forehead since we were working on my neck. She is still hesitant so I eventually just let out a big sigh because now I'm feeling faint and my medical professional is arguing with me about helping me... only then did she say "ok fine I'll go get ice." And proceeded to be short and dismissive for the rest of the visit. But, I remained hopeful so I simply asked not to be scheduled with her anymore. My next three appts were with Brenton and Laura, the only two decent people that I met there (other than front desk). They actually listened to my concerns and requests and were really informative, helpful, and friendly. They wanted to make sure I was feeling good before leaving and I always did. My last two visits with Jordan felt dismissive and condescending. There would be a lot of chatting amongst most of staff in the open rooms, which came across as inattentive at times. Especially when, for the most part, they don't have any intention on including you in the conversation. I just left my last appt with Jordan early because I was told I was princess-y and demanding for asking about using a larger heating pad. Laura had used one for my whole back when I told her it was hurting, or which she said she took note of in my file. At this point I just want to leave so I used the smaller one he already got and finished my last exercise. He proceeded to 'jokingly' ask if I wanted scones too and later handed me my heating pad and 'jokingly' said "here you can carry your own heating pad." That's when I left. All of that to say, if you value professionalism in an environment like this then perhaps look elsewhere. I have never actually taken the time to write a review, but I've never seen anything like this before..

    PT Solutions -Buford - Clinicians at PT Solutions aim to provide the best clinical care and therapy services in healing and welcoming treatment environments.

    PT Solutions -Buford

    5.0(5 reviews)
    4.1 mi

    great place for excellent care! My condition was treated and resolved at the completion of my PT…read morevisits. The staff is great and knowledgeable.

    I started physical therapy with Victor since March for my chronic back pain. Victor is absolutely…read morewonderful! He is professional, knowledgeable and very personal. With every visit, he starts by listening. He listens to my problems and progress. The exercises he gives me are never the same routines. They are always based on the state of my body. Victor is constantly talking to his patients, explaining the problem and educating them about how the body works and how the exercise helps etc. He has helped me not only through treatments, dry needling but also all the education I got with each visit. When I am doing the exercise he assigns, he always keeps an eye on me to make sure I am doing it right and if the exercise is right for me. And it's the same way he treats all his patients. If the exercise doesn't work as he expected, he comes up with an alternative right away. Everyone who works there is warm and friendly. They know your names and even patients greet each other by their first names. I definitely recommend them!

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    PT Solutions -Buford - Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

    Our therapists have advanced knowledge & training to provide structured, individualized care following neurologic diagnoses.

    PT Solutions -Buford - If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

    If you see a PT Solutions tent at a race or event in your community, stop by to say hi and receive a complimentary injury screen!

    PT Solutions -Buford

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    North Atlanta Primary Care Braselton

    North Atlanta Primary Care Braselton

    3.0(9 reviews)
    2.2 mi

    The experience at the office is completely fine, the reason for the review is their incredibly…read moreunethical billing practices. My wife and I both went in for our annual physicals and we both got bills for what was supposed to be a free preventative services. Mine was $50 and my wife's was over $350! After a dozen calls to their billing department (who is never available and when you finally reach someone they claim to not be authorized to make a decision) they disclosed the reason for the $350 is because the PA asked my wife a question (which she answered) and they considered that not to be "preventative care" and so without any disclosure charged her over $350 for a separate office visit which our insurance refused to cover. Talk about entrapment! If you use them, be very careful to not answer any questions the Doctor ask you as they will use this as an opportunity to hit you with a sneaky bill. It is nice they respond to the reviews in this forum, but please note this is not helpful as the phone number they give is the same one that you can't get ahold of anyone in billing and the email they give, no one responds to except to say they are unauthorized to help.

    Staff is all right but the wait time after appt time are ridiculous. They send MANY reminders but…read moreare never on time themselves. I get it every once in a while, but it's become ever since appointment and they aren't even that busy. Make sure you have extra time.

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    North Atlanta Primary Care Braselton
    North Atlanta Primary Care Braselton
    North Atlanta Primary Care Braselton - NAPC Braselton

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    NAPC Braselton

    BenchMark Physical Therapy - physicaltherapy - Updated June 2026

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