Excellent work without damage to our property. Great communication. Highly recommendedread more

Horrible company. Would give negative stars if possible…read more Due to space limitations we can't give full details or list all the problems, lies, or unprofessional business practices encountered but we'll give the highlights. Contracted with Hinckley Roofing to do tear off and roof replacement on small house. Subcontracted crew only tarped front of house and left other sides exposed. Majority of shingles and debris were thrown off sides and back, not front. Left excessive black marks on vinyl siding and large scratches/gouges on aluminum window trim where shingles hit. Only the front looked mostly okay because of tarp. Siding in very good condition prior to damage they caused. Showed us picture of front with tarp and lied about the rest being tarped until we shared video from security cameras showing shingles raining down against the siding. Their solution was to scrub each streak and power wash the siding, destroying the surface so there were glaring shiny and dull patches alternating across sides and back of house. This was unacceptable to us. Met with them again and were told if we gave it 6 months we wouldn't be able to tell; it would even out. Gave it 6 months and it looks worse. Roof cost just over $9,200. Bids from siding companies were all higher than that amount but Hinckley would only offer half the cost in credit for damages. Said anything more would be unfair to them. When we didn't accept their offer, we were told they'd put lien on house and we could work it out with their insurance company then. Deadline for filing valid lien had passed after so much time but they would file anyway. The only way we could get lien removed then would be to hire attorney and file a lawsuit to have lien invalidated. We opted to take their low offer and be done with them.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

Majorly switched around my schedule to be able to have August come give me a quote for a project…read more He came to the property, took measurements, wrote stuff down, was enthusiastic about the project then just ghosted. I emailed and called to follow up, as I was looking forward to working with them and no response, even after customer service promised a call back.

I had what I felt was a roofing problem and Mark responded very promptly. He determined that it was…read morenot a roofing problem but more likely linked to the HVAC. A very personable man and if/when I need roof work this is definitely the company I will go with. Outstanding service.

UPDATE: Spoke with…read moreDan who explained the law requirements much better. I have an understanding of why I need that particular roofing on the mud room. I felt my concerns were heard. The company did everything they could in their power to help me understand the law and came out to inspect my concerns. I feel confident in the work and trust this company.

I would not recommend this company for roof flashing around chimney area. We had a poor experience.read more

Excellent service at a fair price. A double layer of shingles was torn off and a new roof was…read moreinstalled in one day. Communication was great, and the workers were very polite and made sure the area was left extremely clean. Would definitely recommend this company!

Jack at Titan roofing was very professional and easy to work with. His crew was courteous and…read morefriendly. The job was done as explained and completed in a day and a half. We are very happy with our roof and would recommend Titan Roofing and Construction to all our friends.

I am a first time home owner, my parents-in-law gifted my wife and I a new roof when we purchased…read moreour home in 2024. We hired Media Roofing, Owned by Glenn Brant. The home we purchased needed a new roof and also had a ventilation fan to exhaust air. When we hired Glenn, he recommended to have Ridge vents installed. He quotes 4 sheets of plywood incase of any soft spots or damage area's that may need replaced. We asked to have the fan removed "covered over" with the supplied plywood, which he assured us that would be no problem. He promised 10 Year Workmanship warranty. My home has been extremely cold since he installed the roof which was installed late 2024. On the day of installation, his supplier ABC did not show up at the time he told us. When it did show up, one of his workers who was from Guatemala, had an accident occur on my roof. On top of the accident, one of the men's wife with a newborn baby, was in my backyard nursing the baby. They consistently had to use my restroom. In addition to the roof I added gutter guards which Glenn himself installed. Glenn showed up twice to my home. The start date of the install, and the final day to collect his check. When they were done I went up to check my gutter guards which were a premium gutter-guards and noticed how sloppy they were installed. He blamed my gutters for why they looked the way they did. Never the less as a good gesture, he promised he would come back and install gutter clips as he said ice may strain the front stretch of my gutters above my garage. This never happened. His workers left a fullsheet of plywood and extra shingles, which they said they would come back for. They are still there. He has never once kept his word. He consistently will say he will arrive on a date and never shows up. In August 2025, I noticed that the box fan casing, which was supposed to be removed, was still there. Again, he promised a date and again never showed. This past week Wednesday Feb 25th ,2026 I had to go into my attic to install fiber lines for my home network, and to my surprise, the box vent was never covered left completely opened to the elements! He never removed the box vent which caused major frustration ; however I reached out to him yet again! Providing photo evidence of this. The insulation of my attic is wet. From 2024-2026 snow, rain, roofing debris, insects, birds, squirrels were able to nest in my attic. He responded to my text this past Wednesday February 25th, 2026. He would come either Friday February 27th or Monday March 2nd. Guess what! Nothing. He ignored my text today on when we can expect him. I have all of the proof. DO NOT DO BUSINESS WITH HIM!

We have used them twice, once after the hurricane came and the next one to replace the roof on a…read morehouse that was being sold. Both times they were fast, efficient and very cost effective. The inspector of the roof after the hurricane said he had pictures of the damage, but it took him a long time to find the actual repair because it was done so well and blended perfectly. All this and a world class nice man!!!

I had calls out to several roofers for an estimate. Smart Fix Roofing was the first to respond and…read moreschedule an estimate for the next day (it was the weekend) before other companies had even responded to my initial inquiry. Once Alin arrived, he was quickly able to diagnose the problem, provided an estimate (which was very reasonable), and was even able to complete the job same-day. He seemed honest throughout the process and even answered my questions not related to the roof (gutters, drains, how to fix water damage, etc.). I had a great experience with this honest and reasonably priced company and would highly recommend.

From the owner: Smart Fix Roofing is a top-rated roofing company based in Bay Village / Westlake, Ohio, serving…read moreNortheast Ohio with expert residential and commercial roofing services. Our expert roofing contractors specialize in residential and commercial roofing, offering high-quality roof replacements, roof repairs, and storm damage restoration. We are providing reliable roof repair solutions for leaks, missing shingles, flashing, gutters, and siding. If your roof has been damaged by a storm or other covered event, we guide you through the insurance claim process, documenting the damage and working directly with your insurance company to ensure a smooth and successful claim. Smart Fix Roofing is licensed, insured, and BBB accredited.