Great guys. Quick service and follow up Call as soon as…read moreready and make sure your happy

This shop is the best! Would not trust anyone else! Great work and always deliver the best service!…read moreGary and Nancy

I live and work out of Reno and need my van for work, 1000+ miles a week average. I wasn't happy…read morewith the few transmission shops in Reno I'd talked to about servicing my transmission. I have family in Fallon that highly recommended R&W. That was enough for me so I scheduled an appointment. From scheduling the appointment, to dropping it off at the overnight drop off, getting updated while the work was preformed to picking it up the next day everything went as good as I could've hoped. Transmission has 184k miles from new and I really was hoping with the service it would be a little better and that's what I was told might be the case. I've given it a few hundred miles before writing this review and I can say it's MORE than a "little better". Not like new or anything (come on, how many Chevy transmissions even last that long, right? lol). But I am pretty confident I can get by while I plan for R&W to install a reman when needed in the future. Thanks Darrel and the tech who serviced my van, a job well done

I was impressed with the courtesy, knowledge and professionalism of this establishment. They went…read moreabove and beyond. I highly recommend this repair facility.

The terrible immoral car professionals that you thought only existed in late night cartoons?…read moreThey're real and they own and operate Fallon Ford. If I could leave a rating with negative two stars, I would. I brought my car here in July of 2023 to get serviced for a recall on the power steering. I needed to get these repairs done before driving back to Oregon for school at the end of August. I made an appointment for two weeks from the day (better than the two months I would have had to wait for it to be fixed in Reno or Carson) and was told "we'll get you taken care of." I am not strong enough to drive without power steering, so my fiancé drove us out to Fallon (over an hour without power steering, which was scary and difficult) Appointment day comes, yes, the power steering is out, but you'll have to wait another month for a fix because they have to order the part. Previously I had been assured it would be fixed that day. So at this point it is unsafe to drive my car for almost a month. We drive again out to Fallon for a 9 AM appointment. They told us it would be about 4 hours to wait and we were encouraged to leave and come back. We left and killed time in a local park and got lunch. 3.5 hours later, we called to get an update to see if 4 hours was still an accurate estimate, and couldn't get through to anyone on the phone, despite calling multiple times and different departments. So we walked back, only to be told it'll probably be another 45 minutes or so, because they actually hadn't started on the car yet because of a miscommunication between the office and the mechanic. The guy we were talking to said "look I'm not going to make excuses, we didn't start it because usually we prioritize the people who are waiting around instead of leaving and coming back." Which was, in itself, an excuse. If you're not going to prioritize the car of the people who had a morning appointment, don't give people a timeline. They knew we weren't local and had driven together. It wasn't like I was just going home to wait, we weren't local and were just biding time eating lunch in the Safeway deli and sitting in the park. It ended up being an additional two hours waiting in the dealership for the car to be done, bringing the total to two appointments and the second appointment being an almost 7 hour wait, plus driving time to and from Reno, with excuses made left and right. I didn't make a fuss or anything but felt very disrespected and frustrated. They give us two carwash tokens "for the trouble and misunderstanding." We take them to the carwash, they aren't valid and we can't use them. To top it off, I received a voicemail (Which I saved and still have) a few weeks later, the week I was getting ready to move telling me that they had forgotten to take a picture of a part they had used, and would I be willing to drive back out to Fallon for them to get a picture? Sorry, but my previous experience doesn't exactly entice me to drive an hour and a half both ways to wait around for three hours for you guys to take a picture, and spend that money on the gas while prepping for a move. I understand that I was getting recall repairs done and you weren't making money from my services, so maybe there wasn't the need or the drive to go above and beyond to try and make up for the inconvenience of waiting almost a full workday for a repair that was supposed to take a handful of hours. It is now three years later: power steering is out again. We have since relocated: our local ford dealer tells us that the person who fixed it previously used an aftermarket part, and the entire unit now needs to be replaced. Since an aftermarket part was used, it does not qualify to be fixed under the recall, and we have to pay $4400 for an entirely new power steering unit. So they managed to screw us again three years later.

Super smooth, easy process to buy a vehicle with Fallon Ford-Toyota. They may be a small-town…read moredealership, but they deliver big-town value & service. Really quick, responsive sales team, and an easy online process. They would have been fine to do this in-person, but they had the capacity to expedite this online. Highly recommend!

Excellent service combined with resourceful information that thoroughly addresses customer needs…read moreand enhances understanding.

KD Automotive was the 2nd place I took my car and they were the ones who actually pinpointed the…read moreproblem. Great service from the front desk on. My car is running great and I highly recommend them.

Great service and good people I was in Fallon and ended up getting a flat tire and I was due for…read morenew tires I called them up and they were able to fit me in to their schedule on a Saturday towards the end of the day super helpful people great price and friendly service

Had to take my Chevy Tahoe to get the EGR valve replaced. Same great service and quality. They're…read morequick to order the needed part and get your car up and running in no time. Car's running great. I'm a happy camper.

Very responsive. Quality workmanship. Have used him for over a decade and recommend him to friends…read moreand family.

I have used Lester's Automotive for several years and will continue to do so. He is always willing…read moreto fit me into his schedule and does an outstanding job. Recently I had a power steering leak and an overheat problem (stupid cottonwoods) on my 2001 Dodge Ram 3500. He was able to fix the leak and clean the cotton out of the radiator as well as other standard maintenance in a timely fashion. Truck ran like a champ the entire 850 mile haul home pulling a loaded 4 horse trailer. (Yes, I take my truck to a mechanic in another state) I got tired of looking for a truck savvy mechanic I could trust and charged reasonable fees where I live.

C & L Auto Repair in Fallon is A-1 in solid service and quality. My Ford Truck has some miles and…read moreneeded new ac and a few other things !! I could not be happier with the work and the positive customer first attitude!!! Thank you so much !! Would highly recommend !!

Fantastic place. Recommended to me by an employee from Nappa auto parts. (Thank you)…read moreHad a little part installed on the Suburban so that I would be able to shift. They didn't want anything for it all they wanted was a big bag of ice a a cherry coke for his wife. God bless them and the shop.

Richard and the team went above and beyond to get my truck up and running. I knew I had a throwout…read morebearing die. I was in desperate need of getting my vehicle back on the road as I was heading out of the country. They not only replaced my clutch but told me everything I needed to know about my transmission, clutch and towing capacity and rules. The shop employees were humble, kind and funny. I will not go anywhere else in the Reno are for this type of repair. Hands down awesome work and great customer service from the team. Thanks again, Bobby

Never going back here. They replaced my diff fluid about 2 years ago and when I took it the first…read moretime it leaked, then I brought it back and they supposedly fixed it. Now it is leaking again in the same place no damage or anything so I don't know why it would just leak out of the blue unless they purposely seal it long enough where It will begin to leak so I can bring it back later. I've had 20 cars over 30 years and never had a diff leak like this. Even with built diffs and such the fact it leaked right after I brought it there for service and again in 2 years tells me they don't do it right

Absolutely Outstanding Service - Above and Beyond! We were…read moretowed in last night after a major breakdown 45 miles away--stranded with our dog and cat in the van. From the very first call, Big Brand Tire in Fallon came to our rescue. First thing this morning, they pulled us in and had us back on the road by 11 AM! They replaced the alternator, battery, and checked sensors while treating us (and our pets) with genuine care and kindness. Every single crew member was polite, helpful, and incredibly accommodating during what could have been a stressful ordeal. They turned a scary break down /towing experience into one we'll never forget--for all the right reasons. If you're in Fallon or passing through and need honest, fast, professional auto repair, look no further. This team goes way beyond just fixing cars--they restore your faith in people. Thank you, Big Brand Tire! We can't recommend you highly enough. -- Janeen & Vic Arrigo (Hermosa Beach / Idaho travelers)

Awesome service from the mechanic and Aubrey! They were totally nice and caring gave me good…read moreprices. Made sure I was safe to leave. Aubrey is so fantastic at helping the customers. Clean area not crowded can call for appointments and or walk in. Definitely check them out.

Friendly, fast, efficient! Very easy to do business with, plus as affordable as car repairs can be…read more Highly recommend. High quality auto repair.

I highly recommend Frank's shop for the reasons below…read more We came to Fallon to visit our son for a few days. When we arrived, our water pump was making noise and leaking coolant - not good in the desert in August! Before calling repair shops, I looked online to see what's involved in replacing a water pump on a 2012 Toyota Highlander. I've changed a few water pumps in my 50 years of driving, so I figured it's not a big deal. I was surprised at what it takes to do this job! Everything is so crammed into the engine compartment that it's a rather complex job. A Google search showed estimates of up to $900 for a mechanic to do the work. Yikes! Things aren't as simple and cheap as they used to be! I called around town to shops recommended by friends in town. Everyone was booked two weeks out, including Frank's. Cathy, who answered the phone, sounded sincerely sorry they didn't have an earlier appointment since we're here from out of town. I asked if I could bring it in anyway and leave it with them and we'd have our son pick it up when it's done. She said sure, and if they have a chance to work on it sooner, they would, but she couldn't promise it would be done before we planned to leave town. I figured we'd borrow our son's second car and return it on our next visit. Not ideal, since we live several hours away, but doable. I took the car in and Cathy wasn't there. I figured she's out to lunch, but then I learned that it was her birthday and Frank had given her the rest of the day off to be with her family. So Frank was covering the front desk. When I told him the situation, he also didn't make any promises, but I could tell he really wanted to help us out. We chatted for a little while, and he talked about when he ran the junior racing program at the local drag strip. From the photos and awards on the wall, I could tell this business has a long history in this town. Long story short, the work was completed the day before we planned to leave town, and the bill was considerably lower than I expected - a double win! Frank and his crew took wonderful care of us and our car. They're professional and are the kind of people I'd want to be friends with. Pros: Quality, Fair pricing, Professional, Friendly Cons: Too far from our home to be our regular mechanic