This place was packed, and while we had a 5:15 reservation, we weren't seated until about 6:00. Normally that would've been a dealbreaker, but the way the staff handled it completely changed the experience. The manager, Mickey Folgheraiter, was absolutely outstanding. He checked on us repeatedly while we waited, kept us updated, and continued to make sure we were taken care of throughout the entire dinner. His attentiveness, professionalism, and genuine concern for guests really stood out, especially on such a busy night. He's the kind of manager that makes you want to come back. Our chef, Alex, also deserves major credit. There were a few issues that were not his fault--some food came out incorrect or not quite enough at first--but he handled everything with grace and professionalism. He stayed upbeat, kept the experience enjoyable, and did an excellent job cooking and entertaining with what he was given. Busy nights happen, but great service makes all the difference. Thanks to Mickey and Alex, what could've been a frustrating evening turned into a very enjoyable one. We'll definitely be back. read more

I have so many pictures I will have to add them later -- I somehow have not done a review which is INSANE to me. We come here at least 4 times a year -- birthdays etc. If you have a birthday (ie if you are alive do this)... sign up for the Chef's Club -- they will email you a certificate for a portion off your birthday meal -- you must go M-Th but who cares? Do it! We drive from the other side of town. First of all I LOVE teppanyaki!!! It is a fun show but I also get to specify how I want my food... and who am I kidding I am a princess. Sushi is fairly good here but I skip the apps because there is so much food. Lunches are more affordable but don't give everything dinners give. I love the onion soup. I love the salad with onion dressing. Both are simple but really are good. Also get the hot green tea it comes with meals. Want a cocktail they have those too they aren't included but they are good! Then the grill fun starts --- if you like Chicken Fried Rice do it! Get it.. Chefs here are super fun and have a whole show. Mushrooms, onions, zucchini and Shrimp all cooked on the grill are given to each person who orders a meal. All very good and there is a ginger sauce for veggies and seafood and a mustard sauce for chicken and beef. I always get the Emperors Feast with Filet and Chicken because I like it like that. Definitely enjoy your time.. have fun and get the rainbow sherbet on your birthday with Pockey! read more

Sam ROCKS!!!!! had a great time having Thanksgiving with my family and Sam cracked us up!!!!!

Made reservations for 7pm dinner to celebrate our anniversary. Received a text that our table was ready only to be told by hostess that they are running over an hour behind. There were a whole lot of people waiting and we were told they would be seated ahead of us! They admitted to allowing overbooking at the same time saying they have no control of reservations. How disappointing! Get your act together. Left to go to another restaurant and never coming back to this place! read more

The worst service ever I understand that it is Father's Day we made a reservation in advance. We walked in. They said they were running behind, which makes sense however, someone told us OK. You're up next. We have a table for you guys to sit at.. all of a sudden another manager proceeded us read more

Benihana Beaverton - This is a picture of the rude lying manager - Food Delivery Services Near Me - Beaverton, Oregon

We waited over an hour even after having made reservations. They said they were "overbooked." A few times they said it will be ready in a few minutes. We finally walked out at an hour and 20 minutes. They didn't even apologize. I used to love eating here but I probably won't be back again. I suggest overbooking will make ANYONE to not be returning. Very very disappointing. read more

Nancy and Sam were AMAZING. Best experience I've ever had at Benihana. They need a raise, like immediately. Dream team

Amanda and Megan are AWESOME! The restaurant was packed and the bar was packed - and that is where we were yesterday, in the bar! Amanda and Megan worked non-stop and yet were able to take care of everyone - the food was fantastic, as always - and everyone was kind and friendly! This is our new place to go! Thanks to all for making Christmas dinner so special for my granddaughter, her boyfriend and me! read more

Great experience as always! Shout out to Chef Sam. Masterful spatula juggling mechanics and just all around fun!

Chris was amazing, she made sure my food was cooked the way I liked and gave me and my friend good customer service. 10/10

Chef Kol is next level! His steak is the best!! We are coming back just for him. If you're going here, ask for him. It's wayyy better than we've had here before. He also was so good about my gluten allergy. read more

Reservations for 7:30 and got told it would be a few minutes when we showed up at 7:15. We didn't get seated until past 9. Absolute joke. Maximum occupancy of 261 in the building and in my boredom I counted over 300 people easily. Safety hazard on top of poor management and poor service. Very obviously overbooked. Have been coming here for over 20 years and every year its just a little bit worse than the year before. Safe to say I won't ever be back. Update: it's now 10 o'clock and counting and we've been seated and still haven't gotten any food... on a 7:30 reservation. read more

The last three times we've gone and made a reservation we've had to wait 1 hour plus! Last time everyone in our party was given free drinks and appetizers which made the wait not bad. This time however nothing was comped and we were told nothing could or would be done. We were told those kind managers who had given us free food to ease our wait had been fired recently. It's awful to make people wait over an hour when they made reservations weeks in advance. Won't ever be coming back. Not worth it at all. read more

Felix is the best. Great times, great food. Been to three of these and this one is right up there with the others.

OMG, 3 Stars?!? You've just got to love the insanity of this site. Like, what were people expecting. I have to say, thank you Chef Rob!!!!! We went here to celebrate an 11th birthday and had the time of our lives. Chef Rob made the whole experience truly special. The service was fantastic. Every bite, every sip, every silly joke was perfection. Here's what you need to know: we made a reservation for 5:15 and we're sitting down at 5:16 (as soon as everyone arrived, otherwise we might have sat sooner). Those guests who arrived closer to 7:00 and beyond may not have been so lucky (we saw large groups of folks crowding the waiting area for quite a while). Also, everything we were wearing smells like Benihana - maybe forever. Also, it is very, very, very, very, very, very loud. Just part of the experience I suppose. Honestly, if it weren't for Chef Rob, our server, and the support team, I don't know if we would have had the same experience. Go. Go early. Let go. Have fun! read more

Spent 70.00 in there and didn't even receive the right food and terrible service.will not be returning at the rate there going your better off going to McDonald's read more

Went to celebrate my birthday here. Food is good, little salty and service is excellent. JD is a super nice and supportive

This is such a poorly run location. They always take more reservations than they can handle, and never apologize for anything because they're virtually the only show in town and can do whatever they want. Never bring out veggies for kids' meals. Bunch of older female waitresses who just can't handle the job of serving. Had a lunch reso for 1:45 today, wasn't seated until 2:15. Had to flag down a waiter after 15 mins. During COVID, I ordered pick-up and was charged twice. Store supervisor called me after I emailed them, said she would send me a giftcard (my order was messed up anyways, the crispy rice sushi was missing ingredients) and reverse the double charge. She did neither! Had to dispute the charge. Never got a gift card. Never had anyone follow up. And this was escalated to management! Hope one day the other Aoki son or someone opens up a competing restaurant in the area that will do things right! read more

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Called and asked if they had a wait and was told no, showed up 2 minutes after and was told it's a 30 minute wait but no wait for the bar. Who is paying these prices to sit at the bar!!! Make a reservation for sure but they could also do a better job of telling people the wait time read more

Carlos was our entertainment for the afternoon. The food was absolutely amazing. The service from our weight staff was spot on the drinks were great had a really good time. Highly recommend having Carlos as your chef. read more

We ordered three dishes: chicken lo mein, the chicken was as paper.and there very minimal vegetables; the steak pepper steak was like eating cardboard and hardly any vegetables, maybe two onions; the lettuce wrap.was not like I remembered it to be several years ago, the lettuce cups were clumped together and thee were.no mushrooms nor multiple sauces. I will not come back unless they improve back to the Olsen days when quality was the goal! One star . read more

We enjoyed a wonderful dinner at Benihana Beaverton last night in celebration of our daughter's birthday! I want to give special thanks and kudos to Kris (?) at the reception desk for her perseverance in securing us a teppanyaki table on a busy night after learning upon arrival that our reservations made a week earlier via Open Table had not registered to their system. Also a major shout out to our table chef Sean who was nothing short of a Jedi master with his cooking utensils, juggling skills and good humor! read more

Benihana Beaverton - a group of people sitting at a table - Food Delivery Services Near Me - Beaverton, Oregon

If you set your expectations that you will be spending more than you'd probably like to spend, you will have a great visit. Everything we ate (chicken yakisoba, Benihana Trio, and all the sides) were very tasty. The food leaned a bit on the salty side but flavors were all there. Our server was very nice and prompt, maybe even a little too quick to move us along. Our chef was great at entertaining and cooked everything to perfection. read more

Worse experience ever at a Benihana. Went on Saturday night for a 9 pm reservation with two small kids and we did not get sat until 9:30 our drink order was taken and all but one drink came and we had to wait another 20 mins then the sushi app came but it took another 20 mins for edamame a very simple dish. Our order was taken at 9:47 according to the receipt on the chefs cart. Alex was wonderful and took care of us with laughs however we did not see Alex until 11 pm due to shortage of staff. That being said the next day myself and my bf were extremely sick with nausea and diarrhea and I am to believe our food was sitting on the cart for a hour before being cooked for us as servers and prep cook were not under staffed according to manager just did not have enough hibachi chefs. They gave us half off but considering I haven't been able to hold down even water we shouldn't have paid. Never coming back to this location. read more

Went to Benihana to celebrate my 22 wedding anniversary. Had a horrible experience! Never received the appetizer, my husband ordered the most expensive thing on the menu, Hibachi Supreme with chicken fried rice. The chef gave the fried rice to someone else and when he got to my husband last with no fried rice he realized he had gave it to someone that did not order rice but had quickly started eating it. The chef never said anything and threw the last bit(less than a bite) on my husbands plate. There was no show given at all however they ask if anybody was celebrating anything, there was a birthday at the table as well as our anniversary. I was never asked if I needed a refill on my drink. The shrimp appetizer was cooked last after we had already ate over half of the food. The couple next to us, had food missing as well. The waiter finally let us know there was a mistake with our sushi after we already had soup and salad. We asked to speak with the manager and he decided to give the table a discount of 20%. Nothing was ever offered to us specifically or no mention of the rice situation. We purchased a rice to take home and got that at least. Cooked in the back of course. We never got offered our ice cream and had to request it after the bill was already paid. This was a very disappointing visit to Benihana, I have never had this type of service with no accountability at all. Did I mention that I go to Benihana multiple times per month and unfortunately this experience has put a bitter taste in my mouth especially since I choose to drive over an hour to have the Benihana experience! read more

Had a reservation for a group of 10, and we were seated within 10 minutes of checking in. Things went smoothly but our waiter, who was friendly, lacked a bit of service by not writing down our orders and therefore messing up on a couple items, and also rushing us out after our meal. The food was great, our chef was great and fun, but our server took forever to drop drinks off and we had to constantly flag him down when we needed something. Would definitely go back but hope we get a different waiter Lol read more

We've been to Benihana hundreds of time. It's practically our go to restaurant to celebrate birthdays and any special occasions. It's our kids and grandkids favorite restaurant. Tonight was the most outstanding and entertaining experience we ever had encounter while dining at Benihana. It's all due to Derrick aka Prince, our server and Issac, our chef. Derrick provided the best customer service with an attitude of a person who is serving the most important person in the world. Issac was cooking up a show that was full of fun and laughter. Not only was he hilarious, the food he cooked up was perfect. So delicious. We hope that the next time we dine at this Benihana location, they'll be here and we will dine at their table. Thank you Derrick and Issac for giving us a perfect dining experience. read more

Super fun place to go to eat if you want dinner and a show! The people who make the food are so fun and interesting to watch! The food is super good and worth the price! They have awesome sushi as well! read more

What a shame that the good food and great chefs are paying the price for terrible waiters and poor management. We had a birthday reservation today for a 13 person group. We were told ahead of time that we would be charged 18% gratuity because of the size of our group which is acceptable of course. What isn't acceptable is that since we were a large group we didn't all fit on one side of the table top a lot of our older kids choose to sit together (all minors) when it was time to pay they refused to let us add our children to our tab! My 14 year old had to have his own tab .... I will NEVER come back to this place. Why are we being charged 18% gratuity if we can't even be accommodated in the simplest way? read more

I had a wonderful hibachi experience here and the chefs here are very skillful at their job making it super entertaining and everything was delicious! Loved the decorations scattered around the restaurant! read more

Great food and our server Nick was great and made it a pleasant experience! Severa was polite and catered to everyone's needs.

This review is especially for Nick..who was our server. The seven of us celebrated my son's birthday on March 30th 2024. The food was amazing and cooked to perfection. Everyone around us was having a great experience and it was worth every penny. We will definitely be back and we'll ask for NICK! ***** 5 stars read more

This place has went tremendously downhill in the past five hours. I keep trying to give them another chance, but I continue to be disappointed. This time I ordered to go for pick up, I get there, a woman goes back to check for my order, and doesn't come back for 15 mins. When she comes back, she doesn't tell me the status so I have to go ask where my order is. They tell me they "lost my ticket but are remaking it now". No apology or anything. Then she tells me it will take about 15 minutes and then it took 30. Won't be going back. read more

I'm sorry but I can't give a good rating here.... I sat at the bar and was virtually ignored by the bartender. I had to bother him to order food and it took forever to come . I asked him politely after 45 minutes how much longer .... He said10 minutes .... After 10 ... nothing Fundamentally.... It's a good thing to serve good food .... It's another thing to take forever . To tell me that because of COVID that all takeout orders are in priority to me who came in person is BS .... Don't come heresy until it all over. read more

This is the worst restaurant I've ever been too. Super long waits for everything! Do not go here unless you want to wait along time and have horrible food and service. read more

I mean come on how could you not love this spot. Hibachi is a fun dining experience and this place does a great job! The prices aren't so bad either especially considering the portions. Make sure you ask for the white rice as well if you get the chicken fried rice since it's included and you have to ask for the green tea that's included as well. read more