Food was excellent. Shrimp and chicken was fantastic! The server Lani was super friendly and gave us excellent service! read more

Benihana - Sushi Bars Near Me - Bloomington, Minnesota

This place is completely corrupt. Went there with my wife and daughter the other day. We ate at the Hitachi grill side, we got our bill, and we're surprised to see that they charge a service fee. What the crap is a service fee? It's bad enough they upd their prices $10 more per item, now they charge you a service fee on top of that. Well, guess what, the service fee you charge better go to the wait staff cause I'm not paying a service fee, and then giving a tip on top of that. Sorry waitstaff, but I'm not giving you a tip because the rich owners are ripping customers off even more. What the F is this service fee for anyway ya theives. The other issue is you are paying at least $35 for a dinner, then you get up charged another $6 for fried rice. What kind of BS is that. Will NEVER EAT THERE AGAIN. To add to this, after there returned comment to me. They don't have a care in the world for the customers they serve. Pathetic, read more

The food was great, and our waitress was also great. Our glasses were always full and we felt welcomed and respected the entire time. I would definitely recommend to any family wanting to have fun while enjoying good food. read more

McKenna was our server and was awesome! super patient and nice with our big group. she was helpful!

Wish this location would offer the great MUSTARD sauce that so many of the other Benihana locations do offer. Please add a mustard sauce on request! read more

Do NOT recommend, poor customer service. Very rude manager and staff. Disorganization throughout the entire restaurant. Received cold food after asking for our order multiple times. I will never go back to that location. Had many times before at other locations. read more

Great service and Martin did an amazing job with our table. Very interactive with all of the guests especially the kids. read more

Benihana - CHICKEN & SHRIMP - Sushi Bars Near Me - Bloomington, Minnesota

Elsie was great!!!! My family and I had lunch and Jose was a good cook. We enjoyed our meal together.

Miguel was very efficient and exceded our expectations! it all tastes great and it wasn't too busy so we were served well.

We had a group of 8 people and 7 of us got food poisoning from this Benihana. Our chef was not engaging what so ever and our server had an attitude throughout the dinner. Do not recommend for many reasons read more

Food was very good. Our waiter d.j. was wonderful. Was a treat to have our own table for our group of 5.

Definitely not a place to bring a date or any function. I've made reservations 3 weeks in advance. So not only did the manager who forgot about me, but she was the one who checked me in. Then the chef gets everyone order wrong and plays as if everything was good. They think they did the right thing by discounting our meal. But to add insult to injury they added a service charge. It's like being reward for bad behavior? To be fair our waiter was good and I'd tip him cash. Just stay away from here. read more

Benihana - Discount but a service charge????? - Sushi Bars Near Me - Bloomington, Minnesota

Alexandro was awesome! Great food and great service! I would absolutely recommend coming back to this Benihana!

McKenna was wonderful. Highly recommend to dine here, if she is helping you. Lovely experience

Great service. McKenna was attentive, the food was great. She had an amazing attitude. She's a good one.

McKenna was our server super dope had lunch there gave a bunch of yum yum for the road!

BEWARE ALLERGY CUSTOMERS. PAY ATTENTION TO WHAT IS BEING SERVED TO YOU. I almost would have had an anaphylactic response, if I hadn't watched the chef put soy sauce in the rice. I'm extremely disappointed with the complete disregard to food allergies!!! I told the server at the beginning I was gluten free and needed "gluten free" fried rice. Come to find out, he never noted it on my order, so the hibachi chef was unaware and served me the rice with soy sauce in it. It took 15 min for me to get the correct rice, after I had been served my dinner. Also, I ordered the red hibiscus tea and for my refill, the server brought me one with alcohol!!! I can't drink most alcohol, due to it having wheat in it. I took a big gulp, not knowing. The server responded, "I'm sorry, we have a new bartender. I'm glad it wasn't a kid who drank it." By this time, I was so frustrated. I mentioned these things to the manager and she totally downplayed it and said, "I'll talk to the sever." I told her that it's a big deal, as you can't be messing with people with food allergies. She responded "absolutely." Not even, "I'm sorry." Between getting the wrong rice, a drink with alcohol in it, we also had to bus our own table. The server never cleared our plates. It also seemed like they were out of most things. They had no passion fruit for any passion fruit drinks they advertise and were out of a handful of appetizers. Save your money and go elsewhere. read more

Very good food and service. Rocky's choice is the go to, always very food. Yum-yum sauce of course goes crazy. Miguel was a great chef, had lots of fun with him. read more

Horrible service even for a to go order. Forgot half my order with sides. Can't explain what comes with the meal especially when you spend $60 for one order. read more

Great service by Mckenna! She checked on us multiple times and made our experience really great! Food tasted amazing!

we are a family of five and regularly spend money on high dining experiences, but even at lunch prices this was not worth it at all. We waited five minutes at the front desk before someone acknowledged us. Then he said just a minute and walked up for another seven minutes until a girl came up and asked if we had been helped. Evidently, as it turns out, he went to find that girl instead of seating us in an empty restaurant. We ordered three appetizers and they didn't come until the chef was in the middle of cooking our meal. And we ordered the appetizers when they came to get our drink order so that we could make sure and get them ASAP. We had to ask for silverware multiple times refills multiple times, and by the time we got the refills we were almost done eating, so we didn't even get to enjoy them. when we arrived, there was only one other hibachi table, and yes, in the entire restaurant. During the time that we were there, two of the three hibachi grills around us had all the dirty plates and leftover food on them the entire time we were there. The chef was very good and entertaining -but the service was awful. I had to ask three times for forks and soy sauce. Our bill for the lunch portion, and three sodas was $250 before we added a tip. I'm not sure that we will ever go to another Benihana again because this experience was so bad! read more

We walked up without a reservation and were told it was a 15 min wait. We were seated right on time. It took 30 minutes for someone to take our order. They forgot to bring out our salads and rice. For a party of four, lunch took and hour and forty five minutes. read more

Douglas was AMAZING!. I Loved the atmosphere and I Will definitely recommend and be back.

Yelp should add the option for no stars or negative stars for places like this. Our food reached after almost more than 20 minutes. I had the steak and shrimp which came with 3 TINY shrimps! I asked my steak to be medium rare but some pieces were well done and some were rare. My partner had the trio which was way overpriced, it was $40+ which had filet mignon which tasted average like any other hibachi restaurant that would cost $15 at most. The chicken was dry. Stay away! read more

Benihana - Benihana Trio - Sushi Bars Near Me - Bloomington, Minnesota

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Very fun and entertaining. Great service and people. The food was very filling and delicious.

Fransisco was the best. The food was top tier. Sushi is good. Good drinks. Good atmosphere.

David B was awesome! Great food and service! Benihana's ambience in the Mall of America is very relaxing. I'll definitely be back!

Our server, Pedro, gave us an amazing show tonight! The food was great and he was very friendly!

Jaime was an amazing server. We had a great experience! Would absolutely recommend coming by if you're at MOA!

Dined here last night for the 3rd time and was highly disappointed. Ordered the hibachi shrimp with fried rice and the rice had chicken in it. Since when has hibachi fried rice ever had little bits of chicken in it......never! The fried rice was mushy and flavorless, the shrimp was rubbery, and the vegetables had zero flavor. Two out of three times this restaurant has failed miserably! Do yourselves a favor and do not waste your money or time at this location. Our server Paris was great. I honestly do not think he was suppose to be our server in the first place but he saw us sitting there for several minutes without being helped and took the imitative and stepped in. The manager did fully refund us, but the food was just ghastly. Fool me once shame on me; fool me twice shame on me, but fool me three times well there won't be a third time! read more

McKenna was great!! Always a favorite spot to stop when shopping with my girls. Thanks for making it a great day!

We had a reservation for a birthday meal. Some of us got there a few minutes early, but were told they would not be seated until the whole party was there. Not knowing this, a couple of us had gone to the bathrooms to wash our hands. About 10 minutes after our reserved time, a guy from the front suddenly told us that they were cancelling our reservation because we did not have everyone there yet. It was frustrating because they knew that everyone in our party was physically in MOA. When the last of our party got to the restaurant 12 minutes past our reservation, they grudgingly agree to seat us at the next available table in "a few minutes". However, they gave the next table to another group that came after us. When I went and asked why they gave the table to people who got there after us, I was told that we would get the next table in 3-5 minutes. This went on several times, until we were finally seated more than 30 minutes past our reservation. When I asked the hostess why they did not tell us on the website or when we first arrived that we would lose our table after 10 minutes, she gave no answers but a series of loud and rude sighs. The people at the front (a middle age guy and a young girl) were incredibly rude and unhelpful throughout. If it was not for the birthday person, we would have gone to a different restaurant after being treated so badly. I strongly recommend going somewhere else for proper customer service! read more

Absolute worst service, restaurant was empty and our server kept telling us it was going to take a long time for us to get our drinks because there was only one bartender. He mentioned that a 20 percent service charge was automatically included which reinforced him to continue to be provide horrible service. Will never return to this location. read more

Mackenna was such a good server and was very attentive! She was very prompt and anticipated our needs!

McKenna provided great service at the bar thank you. She provided great service and has great conversation skills. Thank you Mckenna

reservation was at 1:30, I wasn't seated till 2:30 and our food wasnt started until 3. I understand being busy. however, people at my table had veggie allergies and chef continued to not be thoughtful of that. very disappointed and will not be coming here again. read more

Benihana has been one of my favorite restaurants since I was a kid. I was staying near the Mall of America for work and decided to stop in for some sushi. I am allergic to fish (but not shell fish) so I have to be very careful about the sushi I eat. The sushi menu was disappointing because they don't seem to use any real crab only imitation crab, which is made out of fish. I ordered a "shrimp tempura roll" found in the sushi roll section on the menu. There wasn't a list of ingredients, but I figured it was safe to assume that a shrimp tempura roll would just have tempura shrimp and some rice and veggies. When I got the roll I could immediately spot the imitation crab, I asked my waitress if there was in fact imitation crab and after checking with the sushi chef she confirmed there was. I explained that I am allergic to fish, and there was no way for me to know that imitation crab would be in a shrimp tempura roll. She was less than pleased to fix the mistake and argued with me about how I should have known about the crab. They re-made my roll with shrimp only, which was nice, but I have to say it wasn't good. The roll was wide and hard to eat, wrapped in a strange exterior; not the typical seaweed. read more

Great food and service. Miguel is an excellent cook with a positive attitude and put on a great show.

I know that everyone is short staffed but after we ordered I waited way past my family finishing their meals to finally receive mine. The food was very sub-par. I have had quality hibachi at other places for lower prices read more

We were really not impressed by the way we were treated during our time here. We arrive about 10 minutes early for our reservation (for my birthday) and had to wait about 10 minutes past the reservation time, which generally is fine, but it got worse. We had asked for a table for just us or a table on the patio area. They tried to seat us with another party. We asked again for a table for the two of us and were told it would be another 5-10 minutes, we said we would wait. After waiting for quite a while I pointed at the patio tables that were empty and asked if it was possible for us to sit at one of them and they said that's bar seating and they don't take reservations "just go sit at the bar". We went to fend for ourselves, the poor bar tender was so overworked she could hardly keep up. She said we needed a reservation to sit on the patio...which we were told we couldn't make according to the host. We filled her in on what happened and she was very apologetic and personally cleared a table for us and served us herself while also taking care of the bar. Honestly that woman deserves a huge raise. All in all, it took over an hour to be seated and even get a drink, AFTER our reserved time. Definitely wasn't the birthday experience I was hoping for (it was also our first time eating in a restaurant since the pandemic started). I do not plan on returning or recommending this location to anyone. I can completely understand being short staffed or needing to wait a little bit, I understand how restaurants operate, but the attitude when we were trying to be so understanding and just excited to return to normal dining was really upsetting. Definitely not how I handle my business at all. (Although I would hire their bartender in a heartbeat, she really saved the day and our moods, stellar work ethic and attitude, she went above and beyond.) read more