I think all the regulars who come to Benihana secretly are wishing to get TONY as their server. If you have never had Tony. Your missing out! read more

Benihana - Memphis - The best chef Tony! - Sushi Bars Near Me - Memphis, Tennessee

No need to do a super detailed review of Benihana everybody knows the joys of this place! I was there with my girlfriend they day before Valentines and surprisingly the wait was only 20 mins. We both had spicy tuna rolls, white plum saki cocktails and the land and sea hibachi. We left tipsy and stuffed, just the way we like it. I never have complaints about this place. read more

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Took my husband for his birthday and everyone from the hostess to the waitress to the chef was amazing! Shout out to Chef Eric! Excellent service! read more

I'll start off by saying I've been here multiple times and never had the hibachi so I've never seen the theatrical display that's put on by the chefs when preparing hibachi nor have I tasted it. I definitely love their sushi, shrimp, and signature cocktails though. The bar area is very nice with some seating around the bar however it gets pretty tight and packed during happy hour. They do offer pretty good deals on their drinks and sushi between the hours of 4-7. I had the volcano shrimp and coconut mojito. I will warn you, the volcano shrimp is very spicy. You will definitely need a glass of water to chase down that flaming sauce. The coconut mojito is very good and refreshing and during happy hour is only $4. All in all, I recommend this place being that it has very good specials during happy hour, nice bar area, and good food. read more

Benihana - Memphis - Coconut mojito - Sushi Bars Near Me - Memphis, Tennessee

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Reservation at 630, 45 minutes later still was told 2-3 table wait. 15 minutes later asked, guess what, 2-3, table wait. So our 630 reservation turned into a 1 hour wait with a who knows how much longer wait. Walked out. Will never go back. read more

Made a reservation for 7 and drove 45 minutes to get there to be told there is an hour wait

If I could choose zero stars I would definitely click it. The manager Daniyella is very prejudiced towards all the African American who had reservations she basically ran us off after waiting 2 hours due to incompetence of the rules of the establishment. Me and a party of 7 and two other parties had to deal with her talking inappropriately before telling us that she had cancelled reservations even though she waited until it was time for us to be seated. I have never experienced discrimination in my life until coming upon this place and it is absurd! read more

I ordered A Japanese whisky and they gave me something that was not even close. I ordered wings and on a 6 wing order they messed that up. One bartender for all clients. Not good. read more

Great Experience from RJ the manager to Jose our host/chef.

Horrible. Do not order or eat at bar area. Food tasted like it was cooked days ago and microwaved and brought to the table

I took my daughters to Benihana to celebrate my birthday last night. I made sure to make reservations for dinner at 6:15pm since they had school the next day. At 7:15, we decided to just finally eat in the lounge area since we were told it would be at least another 1 1/2 hours to 2 hours before we could be sat at a Hibachi table. They gave some excuse about how the Tigers football team was there and took all the tables and chefs. If they didn't have reservations like the rest of us waiting, they should have been turned away if they were short staffed. Back to the lounge...Deandre was a great server and did all he could to help the situation by making sure we had everything we needed and understood that even sitting at the lounge it would be about an hour wait for food. So we decided to order sushi while we waited for food. The sushi took at least 30 minutes to arrive and it was warm which the sushi we ordered should have been at least a little chilled. We then ordered food after the manager told our waiter to stop putting in orders for about 15-20mins due to them being backed up. It took us over 2 hours to get our food finally. We did not leave the restaurant until after 9:15pm and still had to drive back to MS to get home. We never had a manager come speak to us and she spoke to every table around us and offered them discounts and gift cards however we were offered NOTHING. I spent over $200 for our dinner that didn't even taste good. The fried rice had so much pepper on it, that it was all you could taste. They ran out of the noodles for my Yakisoba but didn't even bother to tell me until after they had already cooked 3 of our 4 orders, so I was stuck waiting for my food. The girls couldn't eat the vegetables or shrimp on their meals because it was so cold it was disgusting. They ate the meat but that was it and the hibachi steak 1 of them ordered had so much fat in it that she basically got half a steak, if that. For $200 and a birthday dinner, it was definitely not worth it! We will continue to go elsewhere instead of go back to this place and yes, I know that it isn't a fast food restaurant however waiting that long for a table and then another 2 hours after for dinner, is ridiculous!! But if you do go to the restaurant, make sure to get Deandre for a waiter, he was really pleasant even though he was dealing with pissed off people all night in the lounge. read more

You will be waiting. It doesn't matter if you book a reservation for a set time. They will over book and you'll be waiting an extra hour or more. read more

You wait over 2 hours even with reservations Cook was rude and didn't want to make any extra food even if I payed extra. We were told that the kitchen was out of ice due to molding.. overall experience: -1/10 I will never in my life come back to this place. read more

I threw up the Hibachi Chicken and Brown Rice with Teriyaki Sauce. I'm throwing up so bad my stomach is killing me. Why did this happen to me tonight? Yes, I'm upset I wasted all my money and the food made me deadly sick. read more

Short staffed. Ambiance decreased. Management could use some tips on assisting staff. No birthday hats for my dinner partner and myself. No refills. read more

We paid for reservation ahead and we're told too wait 40 mins and I already seated six out of the 13 that need to be seated. Horrible service. read more

Lunch was disappointing. 4 unhappy campers... Chicken was dry and chewy. Over cooked shrimp. Veggies were good but one diner had the wrong soup and the fried rice lacked flavor...Not the Benihana I remember....Over priced lunch...Very Sad!!! read more

Benihana - Memphis - Sushi Bars Near Me - Memphis, Tennessee

I always thoroughly enjoy going to Benihana because it is a fun departure from your typical dining experience and the food is always excellent. This Benihana was rebuilt after a fire a few years ago, and the new space is large and modern. Hibachi grills are surprisingly packed at dinner time, so I would suggest making a reservation if you have a larger party. The one anomaly that we experienced was that the restaurant was unable to serve beer due to a license issue. It was hard to get a straight answer, but the whole experience made the place look a little unprofessional. There was also no soy sauce to be found, and they forgot to bring out a sorbet that was included in the price of one of the meals. All of these things were minor though, and did not detract from the wonderful food. The food itself it always delicious, and you typically get a soup, salad, and entree. The meals typically come with steamed rice, but you can order a fried rice (do this!) for an additional charge. While the meal prices have definitely risen, you are definitely served enough food to make 2 meals out of it. I ordered the teryaki chicken with mushrooms and it was delicious! TIP: Leave coats/hats/scarves in the car so that they do not smell like a hibachi grill for the next three weeks. TIP 2: You have to pay extra for fried rice, but sometimes if you do not order it and the chef has extra rice leftover, then he will scoop some on your plate for free. read more

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Great happy hour place for a few friends to get together or for a dinner with a group. The happy hour prices are good and they have a variety of food and drinks to choose from. I ordered the Las Vegas Roll - pretty spicy with japalpeno and Siracha. Overall tasty! The service is good here. If you order sushi, it's like any other sushi place - hand making it. So if you order a ton it might not come out super quick. They separate checks during happy hour- nice! read more

Benihana - Memphis - Las Vegas Roll - $6 during Happy Hour - Sushi Bars Near Me - Memphis, Tennessee

Service was terrible. Drinks came out after food because there was no bartender? The hibachi cook told us to look over at the other table because he wasn't qualified to do any tricks. read more

I have been a loyal benihana customer since 1998. This establishment puts garlic butter only on the fried rice, while every other benihana across the U.S. puts garlic butter on everything. This place cuts corners to save pennies not realizing they are losing dollars. read more

Benihana - Memphis - Sushi Bars Near Me - Memphis, Tennessee

Did not have the best dining experience. We made a reservation for three and showed up on time. We were ignored by the hostess who was chatting to another coworker for several minutes before being seated. We placed our drink orders and began to ask questions about the menu. Upon ordering, we learned that the restaurant was out of soup and so missing one of the "5 courses" - not a big deal but it would have been nice to now when we sat down as my daughter is obsessed with soup. Moving on, we receive our salad and then are told by the waitress that there are only two chefs and it was going to be a while before our chef arrived. After an hour of sitting at the table, our chef arrived. Fried rice is an upcharge of $5 (steamed rice served in a bowl that was cold by the time the chef arrived comes with the meal) and ours was not served as ordered (with no vegetables. Our steak was also not cooked as requested and the chef and wait staff did not seem organized or appear to communicate well with each other. To end the terrible dining experience , the waitress brought our party of three one check and when we requested it to be broke out, received an attitude that was evident to all in our party. Our experience at this location was disappointing and we would not recommend. read more

Awesome experience!. Excellent customer service . Eric and Tamiya were great.Food was delicious.

Benihana has always had an impeccable reputation so I was so excited to try the memphis location. For 300.00 dollars I wouldn't have expected to have to walk to the bar to order a refill on my drink twice! Sake was served warm when we ordered chilled and messed up or orders and we had to wait 20 minutes for white rice. The server also didn't serve all of our courses, never got my tea or ice cream. The man who cooked our food cooked my medium rare steak to well done and did not offer to replace. Save your money and go to another hibachi restaurant. Will NEVER return to any Benihana. read more

Same response you gave everyone that gave you a crappy review. Must be a "out of office reply"

Tania and Faith will make sure you have the best experience. People don't seem to understand that we are not in our normal times and places are severely understaffed. When people show up for work they come to give people the best experience they can. They don't come to work to be badgered and insulted by non understanding people with no patience whatsoever. People yell, scream, and behave unbelievably to people who work there who didn't create the situation. Even in the face of all that Tania and Faith remain professional and create great experiences. I will continue to come with my patience and be served by some of the best in the business! read more

Pre-Covid and staff shortages, I loved this place and visited often for lunch. But today, they served me something so toxic that one bite made me sick as a dog. I ordered the express lunch hibachi steak. The meat was ok, not great, the soup, salad, and rice were fine, but my first bite of the vegetables was unbearable - a powerful, metallic/chemical taste. Copious glasses of water and tea later, I can still taste it. And I've been explosively sick for the last two hours. When I told the server that something was really wrong, the couple next to our table turned to confirm something was really wrong with their food, too. It was clear that the manager was terrified, under trained, and defensive, and devoid of empathy. She announced that she was charging us half price and later said, "There's no way the cook could have known." read more

The food was good as always, but the usual experience I've had at this restaurant was definitely missing. The Teppanyaki performance was lackluster compared to years past, and the service was pretty sub-par. Drinks took forever to come out (they were missing an item and didn't communicate that for about 45 minutes, while the rest of us were well into our second drinks). The clincher was the sushi that was ordered as an appetizer was brought out *after* the dessert. read more

I came here for a birthday dinner and it was super good! Super good food and fun energy! Our cook Josè was wonderful!

Poor service at night time waited almost a hour in a half just for something to drink when the server arrived she peppered everything to death and salted us straight to high blood pressure... and cooked the rice til it was crunchy ‍ smh never again read more

Terrible experience. If I could give it negative stars I would. Me, my wife, and Grandma came in for an 8:15pm reservation. We were not seated until 9:40pm. The table we were sat at was not cleaned and had dead bugs on the grill. When our order was taken they said that their ice machine was broken. Almost 30 minutes later our drinks, and 1 of 2 appetizers ordered showed. The appetizer that showed up was the wrong order of wings. When we sent it back the waitress brought it back and said she had them made that way and would bring the correct sauce on the side. Then we asked for our other appetizer and it wasn't until 20 minutes later that it showed up. But again, it had to be asked for 3 different times before it showed up. After sitting and waiting on a chef for almost an hour, 30 minutes before they closed at 11:00 pm, we decided to leave. The staff was inconsiderate and didn't care about their customers whatsoever. The manager was spoken to twice about the wait, both times she said she would get to us, a group which had a prior reservation, when they could. She never once came to the table after we were seated and waited an hour for food. If you're looking for a nice meal with the family, take them someplace else. This establishment does not deserve yours or anyone's money. read more

Benihana - Memphis - Dead bug and dirty grill, top left corner. - Sushi Bars Near Me - Memphis, Tennessee

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Outstanding service Ladonna did an excellent job and was very interactive Would highly recommend

Only thing they did correct was sit us at our table close to our reservation time. We had reservations at 6:15 and we were seated at 6:17, then we sat there with no service for 25 min. At that point we got up to ask the receptionist if it was possible to get a server to at least take some drink orders. Her response was rude and that their eating experience was 1.5 to 2 hours long. At the rate they were actually serving us it would have been a 4 hr ordeal. After that response and treatment we got up and left. Wouldn't recommend unless you have 4 hours to waste on slow service and poor attitudes. read more

I made a reservation for 630pm on 2/10/24 for my birthday and did not get seated until about 2 hours later. Then, when we got seated, it was about 2 more hours for the hibachi person to make it to the grill to cook. I ended up leaving because I was highly upset, but a few others from my party stayed behind because most places were closing to try to get food anywhere else. We spoke with the manager several times and he was not very supportive at all only blaming their corporate office for their overbooking reservations. He barely wanted to offer any kind of discounts at all. We did order some appetizers and most were too overly salted including the ginger salad that normally comes with the grill. The best part of this experience was the waitresses and staff, besides the manager, being very nice and apologetic about the situation. I will never visit this location again and would never recommend it to anyone else. read more

I liked this place more so for it's food prepared on the steamed tables. Not so savvy on the sushi, but just a little update for everyone since it has yet to be posted. Benihana's Burned Down... So might want to take it off the "to do list" for a little while until the insurance check gets it rebuilt. read more

Benihana - Memphis - En Fuego!! - Sushi Bars Near Me - Memphis, Tennessee

Food was excellent. José was the best Teppan Chef we have ever had there. He was funny,personable and an awesome cook. Great fun and food was had at our table. read more

Dinner was great! Eric was the chef & he was fabulous. Ivette was my waitress; she was top tier and suggested the best menu items.

I was highly dissatisfied with the way i was treated. When it came to waiting it felt like hours and it was the same to order, get food, and get a ticket. When i told them i wanted to rectify something they put in my bill they just swapped it for another order that i also did not ask for. I confronted the general manager and she tried to play me off saying she'd give me coupons but i didn't receive anything from them but excuses. read more

Food was great but the service was slow. Kids were staying across the street from here prior to heading out for Navy bootcamp. They had a curfew and they almost missed it due to service. They made it it with minutes to spare but everyone on the parry was still n edge thinking they would miss their curfew. Food amazing. Service horrible. read more

Shrimp tempura to start our menu off right. Dante at the table cooking it up. He has much personality and is keeping all of us smiling and laughing. We are loving our Sunday Dinner. read more

Benihana - Memphis - Sushi Bars Near Me - Memphis, Tennessee

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