Not many people will say this, but I love my dentist and his whole practice. So, going to have…read moredental work, other that a cleaning, can be scary and painful. Not with this dentist. They entire office gets to know you. They remember personal details, and are just so caring. Every step of the process, he and the support staff were concerned about my comfort level and care. If I could give more than 5 stars, I would! Thank you to the entire staff and Dr. For a wonderful experience!

Dr. Colucci and staff are truly AMAZING! I've been coming here for years and was afraid when Dr…read more Bishara left but I have to say that I'm beyond happy with the change to Dr. Colucci. You can honestly tell that they care about their patients. Thorough and professional. They actually get to know you and exceed expectations with the customer experience. Best dental experience hands down! If you're looking for a dentist this is indeed the place you need to come.

Just had my first visit for a routine cleaning. Very impressed. The staff is courteous and…read morefriendly. Rachel the dental hygienist, has a very gentle touch and Dr. Downie very pleasant and attentive. Already made next year's appointment.

Seriously the best dentist and hygienist I've ever had. Some of the nicest people you will meet!…read moreThey do an incredible job and I can't recommend them enough!

This office was pretty well ran with the previous dentist (Dr. Herron) that was there. With the…read morerecent change in dentists, I have noticed the moral changed a bit among the staff. Certainly, the urgency for call backs are not there. I am not sure if they are happy with the changes or not, but it certainly has had an impact of some sort. I got the pleasure of meeting the lady dentist (I cannot remember the name right now) but she was very pleasant and caring. I feel that my review is based more on the office staff in itself. However, an issue that I have seen that has nothing to do with the dentist changes. it is the billing portion of it. This office has a habit of always having a surprise "balance" on your account. It doesn't matter how many times you pay for the balance; you can bet you will have another on your next visit. Then, months later, you will have a mysterious credit. (At least that is what has happened to me in the past.) Aside from that observation, they will tell you that it is a "courtesy" to bill your insurance. As if they are doing you a favor, even though they are a contracted provider, and via that contract, they have a billing obligation. That was my experience. Little that they know, I have been in Provider Relations for years, and if you are a contracted provider, you are not doing a favor; you are contractually obliged to deal with the billing portion as well. But I digress. My point of this review is to make sure YOU keep an eye on your EOBs and what the insurance pays and what you paid out of pocket, because somebody is not balancing the books correctly, and there is always some mysterious balance popping up. If this happens, ask for an itemized bill reflecting the reason as to why the balance is, and do your homework. Chances are, when you ask for this, they will wipe out the balance because they cannot justify it. (Not always, anyway.) Again, this is no reflection on the actual dentist. It is the administrative portion. I have expressed my concern to them, and it is simply brushed off. I am no longer a patient there, I do not agree with this type of behavior, especially since I have been in health ops for 25 yrs. Good luck.

Back in 2023 I had a tooth replaced. Unfortunately, I picked the crooks at advanced dental care to…read moredo it. To accomplish this, the dentist at advanced dental care said I needed to have a small gum surgery first and we would need to schedule the tooth shortly after so the gum didn't recede back. I did everything they said had the surgery and came in for my appointment for the new tooth, but unfortunately advanced dental care messed up and didn't order the tooth in time. They ended up having to put in a temporary tooth because of this mistake. Their billing agent mistakenly billed the insurance for the cheap temporary tooth that broke two times before the real tooth actually arrived. They admitted to me that they screwed up. Finally, they put the real tooth in weeks later. Six months after that I was sent a bill for $1200 and their explanation was it was declined due to frequency. My insurance also confirmed that it was declined because they had billed for the temporary tooth instead of the regular tooth so they build for the tooth that might cost 50 bucks and didn't bill for the tooth that cost 1200 bucks so now apparently I'm on the hook for $1200 because of their mistake These guys are the biggest crooks in town and I would avoid them like the plague . They do a very mediocre job and mistakes like this are gonna cost you a lot of money don't risk it. These guys should be in jail. I have been making them monthly payments based on what I can afford and now they just sent this to collections and so I am going to have to take them to court over their mistake. Don't let their incompetence cost you money find a real dentist.

Today I called as a new client, and I wanted to schedule a time to come in. Nothing about having…read moreinsurance was mentioned, so I asked if they took my insurance. The only answer I got was beating around the bush that they're out of network but was told "that shouldn't matter it just means we haven't signed a contract with them". I work in insurance. That means nothing will be covered. I was then asked what's more important, finding a dentist in network, or one that gives good care. I said both, I now have insurance so that would be great to not pay out of pocket. So, after setting up an appointment I was then told "then go do that" and hung up on by Karen.

Took both my boys to The Family Dentist, Ron O'Neal. I can say that it was a very positive…read moreexperience for both of my boys and that I feel confident in my decision to take them here. From the reception area, the hygienist to Dr. O'Neal everyone was professional and friendly. Highly recommend this practice.

My dentist and my hygienist Michelle always take good care of me a long time patient. Client will…read morealways come back with awesome experience.

Billing Issue,,,,, My wife has been using this dentist and I thought I would give them a try since…read morewe moved recently and traveling to our dentist near where we used to live is about a 35 minute drive. I called and made an appointment for December 22nd or 27th, can't remember exact date, I gave them my insurance policy information over the phone prior to going in, that insurance was ending at the ending of the year as we, my wife and I, were going to use her employers policy for both of us starting in the new year. They checked my insurance and assured me there would be no charge for the initial exam and to come in for the initial examination and the old insurance would cover it and when the new year starts they would charge any work to be done to my wife's policy. No Problem Well that's the beginning of the reason for this bad review, they called me 3 months later to inform me I owe them $39....... lol, I was told, they were told that the old insurance even though they said they would cover the initial examination is somehow not covering it ,,,,,,,lol when I told them that I would not have come in at the end of the year if I was going to be charged when in less than a week the new insurance would have covered it,,,, relentless was the young lady that called me insisting that I was responsible to pay the $39 even though she kept saying she appreciated everything I informed her of. I will fight that charge as long as it takes! This young lady was very rude and i called her an idiot and she hung up before I could say that I did not know her personally I meant to say she was acting like an idiot not that she is an idiot, sorry! lol fyi high ticket dentist

I was really impressed by Dr Lopez and staff hospitality is over the top. I highly recommend this…read moreoffice. I'm very picky being that I was a dental assistant for 12 years and worked in Manhattan with top Drs. Dr Lopez was excellent I got a tooth filled and a deep cleaning can't wait for next appointment Aug 31st finish my cleaning he's definitely a keeper. I usually travel to my old job in NY because I've not trusted any other dentist. Thank you so very much plus the price is affordable! Very happy!!..

I have gone to this office now for almost three years and found his work to be fantastic…read more Unfortunately, his office blew it last year. I went to his office to start to have two crowns started. I had the x-rays taken on the two teeth that were to be capped. Was waiting for the authorization to come in and make the appointment to start the procedure. His office never called me back in and wasted $2,000.00 insurance funds for that year. No crowns were done and the $2,000.00 was unused for last year. Now I can't trust the office to schedule my future plans, so I have decided to go elsewhere for service.

Best experience i have ever had with the dentist! Overall superior to all offices…read more I was immediately seen after arriving on time for my appointment that i made the day before and they always made sure i was financially comfortable, meaning that my insurance would cover what i needed like i asked. I had the chance to have all my questions asked and although i usually have a terrible time at the dentist due to my unique teeth and traumatic experiences before, they accommodated accordingly to give me the full and best experience I could get, regardless that my teeth were weird and that i hadn't been there in 2 years. I would 100% recommend and take my family here. The staff on 12/1/21 were exceptional. Thank Tampa dentistry team.

After my last review on 5/1 saying I hadn't heard ANYTHING from them, they called Friday 5/2. I…read moresaid they could at least say there's nothing they can do. Well, that's exactly what they said . Oh, after my balance is paid then they can take a look.. I'm like " that'll probably be another two years. I'm paying $40 a month. Why does it have to be paid first? I haven't missed not one payment since we made this agreement. I will not be going back. Hell...I don't even want to drive by there. I'll never go back there as long as I live. I still think they should be taking care of this since I'm still paying. Don't want my credit rating dipping if I stop paying them. Or at least, forgive the remaining balance.

I went to the office in Poinciana for a filling. I am not if the person that did the procedure was…read morestill in training but 2 days later, the filling fell out. I went bank and requested a full refund. A year later, I went to the one in Winter Haven. I thought I had broken my same tooth that needed a filling. They did an xray and said it needs a crown. I was excited to know I wasnt losing my tooth. after they were done, I realised they put the crown on the wrong tooth, I had to ask them for a full refund. Please dont waste your money and your time. My dad was being charged out of pocket because they said he ran out of insurance....he has unlimited cleaning. They said we didnt update the chart. They are crooks.

Great stay front desk could use improvement good price take insurance wait time none good hoursread more

The staff are all very friendly. The office is clean. My hygienist and dentist were great!read more

It is with the utmost regard that I commend this distinguished doctor, whose mastery of the dental…read morearts has earned the unwavering trust of my entire household. Each member of my family, without exception, seeks his care, assured by his consummate skill, gentle manner, and steadfast dedication to excellence. Truly, he is a practitioner of rare distinction, worthy of the highest esteem.

A dentist who isn't a narcissist!!!…read more Dr. King is a no-nonsense, salt-of-the-earth dentist. Other (male) dentists have leaned their hands on my lips, pinched them, and bruised them. Dr. King knows that my lips aren't there as a support for her hands.

They take great care of patients. Got me in same morning for a minor emergency. Kind and…read morecompetent office staff.