We had a fairly large and complex paint order to put in and the staff handled it with ease. They…read moretook time to explain all of their different products and processes and in the end they did an amazing job in getting everything prepared for us. We must have asked a million questions about different levels of paint quality, finishes, color matching, etc. No matter what we asked, they were always happy to answer and advise us on what was best for our project. I originally tried to get our paint at Home Depot to save a few bucks, but it was a disaster. The people at the paint counter were not very knowledgeable about the products and in general they didn't seem happy to help. Everything took 10x as long at Home Depot compared to Sherwin Williams. This branch is a prime example of how to run a paint shop. All around great job. I wouid definitely buy from them again.

Great customer service, very nice and helpful guys! They helped us a lot to make decisions on the…read morecolors for the walls, ceiling and trim. Thank you

As to SERVICE, there is none. The first guy I spoke to about stain didn't know what it was!! The…read moresecond guy who was in a rush and looked around 17, said "we really don't have much stain. All we got is on this shelf. Don't look at those color samples cause we don't have most of them. Just these quarts. Come back in a month or so and the man who handles this will be back. He broke his leg." Yeah, like I'm goi to wait a month. As to SELECTION, there isn't much. Go somewhere else. As to VALUE, I don't know cause I couldn't buy anything GO. ELSEWHERE.

This is the color I wanted. The color that is on the concrete and painted is a light baby blue. I…read morebrought the paint back to the store on a Friday where this young boy works and is absolutely useless and told me I had to wait to speak with anybody that had any kind of authority who could do anything about it till Monday. I get there on Monday. There is only one lady at the counter and it was taking forever so I had to leave because I didn't want to miss my appointment. Came back later and of course they were closed. Come 5 o'clock. They are done and out. decided just to eat the loss and the cost of the paint. I'm headed to Sherwin-Williams where I should've gone in the first place. Horrifying customer service.

If you want a taste of how customer service used to be in "the good 'ole days," just go to…read moreHessler's Ace Hardware. Before you roll your eyes and say, "OK, Boomer," give it a try. You walk in and are greeted by the cashier. If you have a question, she'll send you to the "expert" desk in the center of the store. The expert will answer your question, provide suggestions, show you where the item(s) you are looking for are. They know their business, they know their products, and most of all, they WANT to help you. No more chasing folks in orange aprons around a football field-sized store. Recently I had my 30-year-old chef knives sharpened by their ReSharp Knife Sharpening Robot...Amazing! They also sell Benjamin Moore paint and will mix small samples as well as gallons while you wait. Oh, and I got a replacement key fob for my car and the expert came out to the parking lot to make sure it was working. True, I'm a Boomer, but life experience has taught me to spot excellence when I see it and Hessler's is EXCELLENT!

This Ace Hardware has had exactly what we were looking for each time we stopped in…read more Friendly staff seems to have every inventory item memorized as to its exact location! Prices are fair and they have a loyalty program as well as military Vetran's discounts.

ZERO STARS-HORRIBLE CUSTOMER SERVICE. I walked into an empty store and the man behind the counter…read morewas rude, arrogant, self important and showed no interest and initiative. I asked for a small amount for touch up. I gave him the color name and number and he said what do you want me to do with this? I will never walk into Regal Paint store again, first and last time. Epic Fail.

The reviewer below clearly had a different experience (good for them). Clearly Andy as the…read moreantithesis of Darrin who is rude and shows absolutely no interest in assisting. Matter of fact his attitude was so off-putting that we will never step foot inside again, and I'm quite sure he could care less as he doesn't seem to want to work. We left and went down the street to Orchard Supply and were greeted immediately by friendly and knowledgeable staff members. The guy who helped us select paint for 2000 square foot residence was amazing and exactly who you want "helping" you....ahhh "helping" - a word Darrin at Regal hasn't learned.

This place was a triple threat at the North Dixie Center...1/3 hardware store... 1/3 fisherman's…read moredream...and 1/3 backyard bbq...it was a condensed version of Bass Pro Shops and Home Depot in one very easy place to navigate. The staff was there to assist. All the big brands of each genre but the bbq sauce and spices and green egg grill section was impressive. Bought two long sleeve Tormenter Ocean Performance Hoodies with SPF 50 sun shield on sale for $44.00.

I was in need of a certain type heat lamp bulb so I went to True Value last week. WOW. what a…read morestore. Upon entering I was greeted by one of there staff with a big hello and can I help you? And directed me to the location for bulbs and asked someone ( another staff member) in that location to help me. Within a matter of minutes I had the bulb in my hand, thanked the staff member who helped me, paid and was back in my car " mission completed"... True Value is a national company with stores everywhere, yet at this store I was treated as if I really mattered ,which in these days is hard to come by. You sold me. I'll be back !.

Visited my local Sherwin-Williams store on 6th Avenue in Delray Beach this afternoon, seeking…read moreassistance in touching up outdoor patio furniture. There was quite the line when I arrived, with one large and somewhat complicated order and individuals with multiple questions. All good. I had questions too! When a couple came in after me just needing a can of paint, I let them jump ahead, and then had a man check out his order in front of me. It was worth the wait and patience, as the Assistant Manager, Alex, could not have been more helpful. I was truly impressed and left the store with everything I needed for my repair project (phase 1 is complete and going great!). Great local paint store, with friendly service with a smile. Even when things are hectic. That is not something easily found these days. Thanks, Alex!

I had a great experience at the Sherwin Williams in Delray. I went in for paint selections for my…read morehome. Salome was attentive and helpful in my search. Would definitively go back to this store.

This used to be a friendly and helpful paint store. The staff has changed and the staff there now…read moreare beyond not helpful. Asked to use my contractors account and seems I was charged the same as before that. Seems painful for them to make the paint...no offering of stirrers or placing the paint color on the can.. When asked to do that, it was extreme extra effort and a speck was placed that I could barely see..will be using a different location in the future.

Henry Benitez is an expert on paint. He knows his merchandise. Henry also goes above and beyond to…read moreanswer questions and offer help. He is customer oriented and very impressive. I also needed to call with a follow up question and he was equally helpful. Anyone needing paint or any related products should visit Henry Benitez!

We were painting our house and the painters suggested we buy our paint at Sherwin-Williams Paint…read moreStore. James was extremely helpful . We chose 3 different colors, one for the house, 1 for the trim, and another for the doors and garage doors.

Due to the fantastic service I received from Sebastian, my experience was quick and painless. He…read moretook the time to name my paint so next time I can just give him the label information and he would be able to quickly find it in his system. Who knew there were so many colors that are considered off white? Definitely not me, that's for sure. I was planning on dropping off my sample & picking up the paint later, but Sebastian said he will do it on the spot so I don't have to come back. He mixed the paint, I paid him and then he packed it securely in my car. He made sure each of the three gallons had the correct labels on them too. He thought of everything which I greatly appreciated. I highly recommend this store. They are located in the 3G'S plaza on the North side of Atlantic; between Jog and Military Trail.

Went here thinking that it's a "specialty" store. Staff only handles paint, should be well trained…read moreand know what they are doing right? There were 4 employees in the store at my time of arrival, I was looking to build a dust containment wall to keep paint fumes and debris in the area where the work was being done. I had to ask repeatedly where the zipper / magnetic door parts were located. Finally I stumbled across them. Then I explained clearly to the tall guy behind the counter that the entrance way was 6 feet and about 9 feet high, would need to cover that with plastic. He pulled out plastic that was 6 feet across and I asked how long was it. He said well you can turn this sideways it's 6 feet. No sh#t. How long is it? Uh. OK so he asks a guy "Mike" behind the paint machine who couldn't be bothered to actually step out and interact. "That'll work" is all we got. I looked back at the tall guy and repeated, "How long is the plastic"? Dumbfounded he finally admitted that he had no clue. We walked back to the display where I was able to determine the length and that it would be more than sufficient. I then asked are you sure this is the type of plastic that's used for a dust wall and will work with this $30 magnetic zipper that I'm purchasing? "Mike is this OK for a zipper wall"? Another "yeah should be fine" is all we heard from behind the paint shaker. You know what, it WASN'T FINE. It was completely the wrong type of plastic for a zipper wall, it was too light and would have tore immediately. If Mike could take 30 seconds and PAY ATTENTION to what I'm asking , it would have been clear to someone who handles this daily that it was NOT the right type of plastic. What is required is far heavier and thicker so that it can take the weight and stress of being opened and closed repeatedly. What is infuriating is that I wasted my time returning back there to return the plastic but I bought the right stuff elsewhere because by the time I had to return, I had already had to complete what I was doing. This place sucks, go to Home Depot not this little place where nobody cares and they charge a premium. Aggravating waste of time.

I visited this store today to try to get some ideas for a good color for my living room paint. The…read morestore was empty. There were 2 employees there, who did not bother to welcome or engage with us at all. I asked one a question and he did help me but I got the sense that they did not want to be bothered. I called later to ask for a paint sample and they directed me to another store- said they didnt have samples..