I'm 41 years old and have routinely gone to the eye doctor since I was a very young child, so I…read morebelieve I have had enough experience with eyecare professionals to fairly determine who is "good" and who is not so good. I prefer to focus on the good, so I want to give a shout-out to Kenneth Ryfkogel, located in the Walmart Vision Center off of Henry St. in Kailua-Kona. It seems I routinely lose my vision insurance prior to my prescription expiring and this visit was no exception. Since we live in one of the most expensive places in the world (totally worth it, by the way), I have to be careful about what I spend. I called around and could not find a better price on the island (Dr. Ryfkogel was $100 less than Costco). Of course, one might assume that an "affordable" doctor might equate to sub-par care, but I found the complete opposite. Dr. Ryfkogel's staff (Skye in the front was exceptionally knowledgeable and professional) takes their job seriously. My appointment was on-time and the most thorough I've ever received. They didn't pressure me into taking expensive additional vision tests that I could not afford. Dr. Ryfkogel taught me so much about my eyes that I was unaware of before (i.e. pressing on my dry eyes slowly kills the nerves), so that I can be more pro-active in caring for a very important organ in my body....the eyes are the window to our soul, right? :) He explained everything as he was doing it, so I felt like I actually got to be a part of my own care. The only "down" side I can say about this physician is that I probably will never be able to prounounce his name, but I'll go ahead and give five stars anyway. ;) Mahalo Dr. Ryfkogel and staff. Your care and professionalism does not go unnoticed.

This office is quick, easy, and the Doctor is very good. He seems to really love what he does. I…read morealso find it more affordable with my co-pay than others in town.

If you'd asked me where we'd stop the most often on our Big Island trip, I would not have predicted…read moreEyewear Kona, but that's where we stopped the most! Following an evening of (number redacted) mai tais, my partner had a late night meeting with the hotel room door, which he had mistaken for the passageway to the bathroom. Not only were his glasses damaged, but he was seriously banged up! We saw that Eyewear Kona offered both repairs and same-day glasses with their in-house lab, so off we went to see Darcy. I was joking that she's never going to buy the old "I walked into a door" bit and would call the cops on me. She could not have been more helpful or kind, first checking the body damage in case he needed medical attention (he didn't); then getting the bent glasses as close as possible back to the original shape; and finally helping my partner find a new pair from their unique and stylish selection of frames. At the end of the same day, we were back for our new pair of glasses. A couple days later we returned for some adjustments, no problemo, and were even told that if there were further issues when we returned to the mainland, we could ship the frames back and they'd take care of them. I love the frames he selected and although I wouldn't wish the incident on him again, I'm glad it brought us to Eyewear Kona. It's like the new pair was meant to be. Thank you to Darcy and the team, and the mai tais that brought us together!

Ohh, I highly recommend Dr. Nguyen & the optician Ave so very much! I'll go back for a backup pair…read moreof glasses & for my followup exams for dry eye, etc! PS I wear high index lenses, and now I also have progressives for the first time & cannot be happier!!

Dr. Senft is a brilliant surgeon and diagnostician (trouble finder and fixer). My eyes are safe…read morewith her. I am intrigued as they add wellness services to age us younger longer.

My husband need to be seen by an Optomologist immediately while we were on vacation because he had…read morecataract surgery a month earlier. They gave my husband an appointment that morning. They did a medical background, eye test, eye pressure and took photos of his eye. The doctor examined his eye and told us his stitches were in tact and that he did not seen any foreign object in his eye. He prescribed and antibiotic because he thought my husband may have pink eye. We picked up his prescription in a half hour. The staff were friendly and professional. We appreciation the excellent medical attention you gave my husband.

The physician Dr Meali'inani is great! She does such a thorough exam! Her staff is also excellent!…read moreShe help myself and my son as well.

The EyelandEye Doc provided excellent Customer service as well as knowledge of products and…read moreinsurance coverages Dr Hernandez gave me the most professional quality of an eye exam that I had ever had. I will return for my next annual

They don't even care. Can't get an appointment, despite urgency and recommendation by the ER for…read morefollow up. "Like I said, go to the ER."

Dr. Senft is the reason I see! My husband and I both had successful cataract surgery and after 15…read moreyears, I still have 20/20 vision!

Fabulous, attentive staff. Phenomenal frame selection. Accepts my corporate vision insurance with…read morezero billing issues. Thorough, diligent, organized, and responsive. Highly recommend!

Dr.Abe is always amazing! She is so nice and helpful! I enjoy going to her. The staff is really…read morenice and helpful too! Definitely recommend it!

FYI, this is a duplicate listing for this business. Their other main listing currently has 5 stars…read more Dr. Senft saved our vacation! This is our first visit to the Big Island and even the concierge at our resort admitted that good doctors (especially specialists) can be extremely hard to come by as many apparently return to the mainland in time. We called and emailed around to a number of internet search results and Dr. Senft of Island Eye Care was the first (and only) to respond. She was extremely pleasant on the phone and offered that she would be happy to head in to her office (at a time when it was usually closed) to take care of us. After an unsuccessful visit to an unrelated urgent care facility on another island, Dr. Senft was an absolute pleasure to work (and chat) with, and her specialized knowledge was exactly what we needed to get us back on track.

I'm on vacation for my birthday and Mother's Day, I woke up with my eyes shut with green crusty…read morestuff :( swollen pain ugh go to urgent care got an ointment 3 days later and I'm here on the big island on Saturday miserable the day before mothers calling different dr offices for eye specialist since the meds didn't work from the urgent care. I wasn't expecting to be seen by anyone anytime soon. Until we left a msg for an emergency visit and dr Suzan Senft called me back and said to meet her at the office since I was so miserable. She is an amazing doctor ( surgeon ) and person she checked my eyes and called in the correct prescription. So I was seen the day I called and now I can enjoy the rest of my vacations :) thank you dr Suzan Senft. You are my hero!

Last year, I went to Walmart for the first time to get my annual prescription/frames and new…read moreglasses for my granddaughter. The manager at the time made it a smooth process. Unfortunately, a year later we both need repair/replacement glasses before our allotted benefits and the process didn't go as smooth The communication and policies were poor. Walmart just took over the vision department and I guess they changed a lot of policies from the previous business. Their response was we don't do that anymore to 3 requests I.e. I asked if I could pay over the phone since I lived 45 minutes away and they said no. Then I proceeded to change my granddaughters prescription as it was necessary per her doctor. They ordered it and we picked it up with no issues. When I needed to fix my damaged glasses is when they said I needed to pay for it before they could put in my order. I said ok since it was urgent that I get it repaired and they said they would let me know my portion after they submit my claim insurance. when my lenses finally came in they said they could'nt file my claim. I said u did for my granddaughters glasses and she said we ate the cost for her claim $30. This was the first I was hearing about it. After going back and fourth with them and my insurance numerous times Walmart said they couldn't help me so I had to pay the $298. If I knew this in advance I wouldn't have proceeded. THANK GOODNESS for Crystal and Cheryse from the Honolulu store who so happen to be helping the Kona location with staffing. I was getting calls from the billing department for the $30 and the guy from there was so apologetic and was trying to help me resolve my frustration and said to have my insurance call them to see what could be done. My insurance ended up calling Walmart and that's when Crystal helped with awesome customer service and heard my concerns and did something to try and resolve my inconvenience. I've been in the customer service industry for over 35 years as management and I want to commend Crystal and Cheryse for going over and beyond to help me with everything. Instead of saying they "can't" Good employees are hard to find nowadays so be lucky you have them.

Efficient, knowledgeable, and engaging staff. All my questions were answered! It was a pleasure…read moreworking either Vanesa and others!