We took our vehicle to Bennett Road Auto Repair after reading very encouraging reviews about their honesty and fairness. I'm ecstatic to report that all the glowing reviews are 100% correct. Caleb helped us with an a/c problem; he told us what to expect, he diagnosed it and solved it all for a fair cost. This will be our go-to shop moving forward. Highly recommend! read more

Bennett Road Auto Service - Business magnet/marketing (February 2026) - Auto Repair Near Me - Orlando, Florida

5 Stars for auto service you can trust. (Even if you're like me and know absolutely nothing about cars) I'd ben to another auto shop with the same owners, but was happy to see this super close shop as we needed help identifying an issue that was lighting up our whole dashboard. Caleb helped us out and eventually let us know the problem, the potential cost of the solution, and his professional opinion on the best next step. The fact that his professional opinion didn't push us towards fixing something that wouldn't benefit us in the long-run (given the age of the car), was very encouraging. I could tell right then and there that they are not trying to fool their customers. In fact, Caleb let us know that the owners have the philosophy that there is plenty of money to be made while being honest with customers. I'll not only be returning here for my next vehicle, but I've already recommended this shop to two other people who live nearby. read more

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I had a really great experience with Orlando Import (Bennett Road location) and wanted to share. On my drive to work, my car alerted me to low oil pressure. After parking, I discovered a pretty serious oil leak and dangerously low oil levels. With dealerships booked out for days, I called Orlando Import based on a coworker's recommendation, and I'm really glad I did. Cory answered the phone and immediately put me at ease by letting me know the Bennett Road team could take a look the same day and have answers by the next morning. I dropped the car off (after adding some oil), and Caleb helped get everything checked in. By the next day around noon, they had already identified the issue, fixed the leak, and even cleaned all the oil off the engine and undercarriage. And the price was very reasonable. Fast, professional, and transparent, exactly what you hope for in a stressful situation. Highly recommend their team if you're in a bind and/or need reliable service. Post note: It turns out that during my last oil change at a quick-service shop, the oil filter gasket or seal wasn't placed back, which caused the slow leak. Definitely a lesson learned, but I'm grateful Orlando Import got everything resolved. read more

I've been a longtime customer of their sister location, and when I needed some urgent work done this month, I saw that the Bennett Road shop was another option to try. This location is closer to some great options for me to work remotely from while my car is worked on, so I gave them a call. They were able to fit me in for a diagnostic the next day. They gave me a fair quote for the repairs needed (blower motor and resistor replacement, plus a couple smaller maintenance things) and invited me back the next day once the parts were in. Since I don't live close by, they were flexible and I was able to return the following week instead. Caleb and his team were efficient and friendly. I appreciate that I can trust these folks to give me an honest assessment with realistic pricing. read more

Took a vehicle here after doing a full AC replacement of all new quality parts. Parts were replaced by a master tech with over 10 years of experience. Specifically told the shop to add oil based off compressor, condenser, and expansion valve replacement. Compressor is making noise due to lack of oil in AC system. Called Caleb, the service advisor to ask how much oil was put in the vehicle. He did not want to disclose how much oil was put in or ask the tech how much oil they put in. Completely avoiding any responsibility of course. He avoided giving any info at all on the vacuum and charge that was paid for. He began to make sarcastic remarks, saying that they're not using teaspoons and table spoons to measure the oil. An AC machine accurately puts oil into the system by the ounce, which should have been more than 2 ounces due the parts replaced. Asked if he can recover and charge the AC system again with the correct amount of oil and they want to charge full price even though the system has full refrigerant already. Caleb was unprofessional with his responses and completely dismissive. There's plenty of great shops in Orlando. I would stay away from this one. read more

I have been taking my car to Bennett Road Auto Service for awhile now, and I could not see myself taking it anywhere else in Orlando. They have always been extremely professional, fair, timely, and they will always work with you if you need anything. read more

I needed to get my undercarriage checked. I booked an appointment online. They were professional and quick and discovered the problem, resolving it immediately. They are very fair and kind. Excellent service!! I will go back. read more

Called these guys on a Monday morning needing some pretty dire repairs so I could make deliveries on Wednesday and they worked some magic, got me in on Tuesday morning and got me my van back by end of day Tuesday completely repaired. Highly recommended and will be returning for all my auto work. read more

We had a good experience here. We received the service request requested and then after a thorough servicing, they also offered some optional services that were recommended and we were able to choose or decline. I thought the price was fair and the service was done on time. read more

My car broke down in Orlando while on vacation. Made a decision on a whim to have it towed to Bennett Road automotive and it was the best one I could've made. They went through extensive diagnostics to identify a fuel pump failure and fixed and replaced it and my car runs like new and made the entire 600 mile trip back home with 0 issues. They made daily calls to update me on the status of it and were super easy to work with. Highly recommend these guys. read more

After years of taking my car to Firestone or the dealership, I finally decided to take it to a non corporate auto shop, and I was not disappointed. The customer service provided by Caleb at the front desk was amazing. He was patient while answering my many questions. He even took the time to find me a more affordable part for my car and went the extra mile to help me save money via coupons I received in the mail after my first phone call with them. The mechanic did a fantastic job on my vehicle. He reported concerns, but instead of making them seem dire, he gave me a timeline of how long they can last before being serviced. If you're looking for an honest and reliable mechanic, give Bennett Road Auto Service a try. read more

The vehicle issues I had were numerous and after reviewing the work needed, the mechanics all conferred that the work wouldn't be worth the price for me. They mentioned an engine failure common to my model of car and that it would be on its last leg regardless of a repair. While they could have made money on the temporary fix, they were honest and friendly throughout the experience however disappointing the circumstances were for me in the end. I'd take another more lively vehicle to them in the future for work as a community staple. read more

I usually dread getting my car serviced because I always worry about being overcharged or not fully understanding what's been done. But my experience at Bennett Road Auto Service was completely different. The customer service was exceptional, and they were incredibly transparent about the prices and services. They took the time to explain what needed to be done immediately and what could wait, which made me feel confident I wasn't being upsold. I've never had such a positive experience with a car mechanic in all the years I've owned a vehicle. I'm definitely sticking with them for as long as I live in Orlando. If you're looking for a reliable and honest place to get your car serviced, this is it. read more

First time bringing my car here. The reaction and timing when starting my engine was getting slower and weaker recently, so thought I'd be proactive about it. The place I normally go to had no openings for at least a week. After searching Google for a place with high ratings, this one came up. Plus it's close to my residence. Anyway, they were able to take my vehicle in immediately. Diagnosed the problem being a weak battery, and got a new one within a short period of time. No "new and unexpected" problems arose when my car was being inspected, which is typical at most auto repair shops. Not the case here. They were specific, quick, and did a quality job. The best part was being quoted a fair price, which I saw in many other reviews. Will definitely be returning here again for maintenance and solving any other future issues. Highly recommend this place. read more

They do a great job, respectful, caring. Give them a try. I told them I did research on my car and kind of knew what I was talking about and they did not put me down like other businesses. read more

I have been a long time customer at Bennett road auto service the previous owner Johnny was a great honest guy. It is now under new management and I continue to go there the guys there are very nice and professional and they do good work. I would recommend them if you need work done on your vehicle. read more

Bennett Road Auto is an honest place and they do great work for a fair price. I'd highly recommend them.

A holiday weekend is probably the worst time to have car problems. As a recent arrival in Orlando, I didn't have a clue of who to call. Checked out Bennett Road Auto and took a shot with them. Instant return of my phone call by Woody who said he could get the car right in. i had it towed to them and the communication from Bennett Auto was 5 Star! Let me know right from the start that they were working on my car, gave me an estimate that was agreeable and let me know of progress and got the car back in my hands a lot sooner than I expected. Oh, and the estimate was reduced when I got the bill! Superb service, great communication and the price was reasonable. I'm a retired Used Car Manager from NH with 33 years experience and I am overwhelmed by my experience with Woody and his crew. Customer for life ! read more

This Auto Service shop do great work, the service guys are knowledgeable about anything involving auto vehicles, I most certainly recommend this shop. read more

Front under carriage completely split in half and have no idea how it happened. Walked in and asked if some had 15 minutes to possibly tie it up so it didn't hang. Woody got me in right away and in a matter of 15-20 minutes, it was good as new. Amazing customer service and super quick read more

Johnny has been my mechanic for over 10 years, and I couldn't be happier with him. He is truly the most honest, kind and trustworthy mechanic you could possibly have! He always takes the time to explain any repairs I need and I never feel rushed. I have a newer car now that's under warranty, but will still take it to him for service over the Dealership because he actually knows what he's doing. He would never rip anyone off. If you're looking for a good mechanic, your search stops here. read more

I am so happy I found this place! After another huge estimate from a chain location I went to John based on several reviews I read about the place and they weren't wrong. He has always been quick and honest in our dealings, and twice, when I went to pick up my car, the final bill was LESS then what he quoted me, because he found the parts for cheaper. Highly recommemded. read more

Jonny treats me like a person and not just a $. Engine repair can be a stress, not with this guy. Truley one of a kind and I am so happy I was recommended to his shop. I've been driving for 25 years and have always felt stupid and ripped off with every mechanic I have met. I didn't think an honest mechanic existed until I met Jonny. A diamond in the rough read more

John is the best both in quality work and customer service. I have an older car in overall good shape, with the usual parts failure issues as wear and tear builds. My first visit, I had a check engine light with a code that indicated a problem with the emissions system. He could have charged me $500 or more and replaced some parts, and I would have never known the difference. Instead, he gave me a $20 gas cap and explained that sometimes the seal on the cap goes bad and causes what appears to be a leak in the system. Told me to try it out and see. Didn't charge me for the cap, either. That WAS the problem and no recurrence of the problem since. Since then, I've had the belt tensioner and the water pump replaced, plus the front brakes done. The work was good, and the one time a problem persisted past the first visit, John came in on a Saturday he wasn't scheduled to be open, just to make it right, at no charge. He's always got a couple of interesting older cars being worked on at his shop, so the car enthusiasts seem to trust him. I do too. He works with my schedule as a working mom, and he's straight with me. Worth it's weight in gold.... read more