Horrible. Long story but February 2025 I came in for a ball…read moreand joint replacement, they gave me a quote and when I got there, it was over $100 over the quote. They told me it would be done later that day turns out they didn't even have the part and I had to keep my car overnight, I work night shift so that was a huge inconvenience to me and they're only remedy for that was to give me 25% off my next oil change if I choose to go there. Come to find out maybe two weeks later my car is making this weird clunking noise so I take it to my normal dealership to get service and they said that this place didn't put enough grease in the socket, I called 360 back and they said that that's not possible. Barely over a year later I've taken my car back to my normal dealership, and the ball and joint replacement and boot is cracked and leaking. Do not come here it is awful

The people at 360 Auto are super nice and accommodating. Service is timely and of excellent…read morequality, in my experience. I trust this business. Highly recommend.

Sargon and 5 Star Auto Clinic is the best. I have taken all of my cars there for service over the…read morelast 25 years. Extremely trustworthy, quality work and a straight shooter. It's important to have a trustworthy and knowledgeable mechanic in life and this is the place. Can't say enough.

I'm from So Orange County & was driving north on the 5 on a Sunday. My car died north of Castaic…read moreand had to be towed. A local recommended 5 Star, so I left it there overnight. Sargon called first thing Monday and said they'd check it out. Unfortunately, my engine froze up and was beyond repair. Sargon kept the car overnight until I could have it towed home. He was very professional throughout.

My car had some transmission problems on my way down the grapevine so I stopped by MB auto center…read moreto get it checked out. They were spot on with their diagnosis of my issue and gave me very reasonable prices on the options available to fix this situation, unfortunately I don't live in that area and it world take a few days up to a week or so to fix it properly. So they helped me out by finding a tow truck company willing to tow me the 150 miles home. If you have an auto problem and your near by I recommend MB Auto.

Very pleasant crew working here They are very meticulous on…read moreall work done. Honest and affordable Highly recommend! Victor C.

We have been a Platinum Auto customer for a few years now and Pat is honest, professional and has…read morequick turn around times. We had to bring our vehicle in after hours and Pat was able to diagnose and complete repairs in a timely manner. We appreciate that we can communicate via text and/ or phone about updates and receive photos for the repairs needed.

I've been looking for auto repair shop in SCV that I can trust. This is my first time to take my…read moreTacoma to Platinum (Pat). They were professional with their dealings, knows what they were talking about & detail on their expertise. They worked on the shocks, struts, and brakes. He gave me a detailed estimate for labor and materials. Price is very fair and workmanship is good. I would say, "I found a shop that can take care of my Tacoma'. Good job Platinum!

This place is outstanding! After overheating and breaking down in our Ford Transit van in the…read moremiddle of nowhere, we called multiple towing places at 10 pm and nobody was available to pick us up. After getting rejected for hours by different tow companies, I got the chance to speak with Luz. She helped us figure out where to go, recommended an auto repair shop that she trusted and made sure we were safe. She kept in contact even after she was off for the night to make sure we were picked up and safe. I cannot thank Luz enough and everything she did for us! Driver Mark came and picked us up and made sure we were comfortable and was very nice. Helped us park our car after being dropped off and showed us the nearest hotels we could stay at and offered to drive us there. I have never experienced such great costumer service and would give these guys more stars if I could. Thank you Luz and Mark!

Our Suburban broke down on the Grapevine and Golden State Towing was super responsive and fast…read more They picked us up within 20 min. The driver was super friendly and made my wife and kids feel super safe and secure despite being on the side of a busy freeway. They made a stressful situation easy to navigate. Great company.

My car started displaying a check engine light, although it was running perfectly. I used to go to…read moreAce "back in the day" when I owned classic cars, and gave them a call. I was told I could stop by for them to read the code. I dropped by that afternoon, and they read the engine code (no charge) in just a few minutes. I was advised of what the code indicated, and was told that the car was fine to drive. I made an appointment to have it repaired. I dropped the car off with "Shy" first thing in the morning. It was repaired by noon. I walk with some difficulty, and they are a two-story operation (showroom to shop). I asked if someone could bring the car up to me so I didn't have to do the stairs and I was immediately acommodated. Good to be back, they did a great job and earned another customer (back).

I had a great experience here after getting a second opinion on an issue with my car. They took the…read moretime to properly diagnose the problem, clearly explained what was going on, and only recommended what was actually needed. The pricing was fair, the work was done correctly, and the car has been driving great since. They also handled a small follow-up concern quickly and without any hassle, which I really appreciated. It's not always easy to find a shop you can trust, but this place definitely earned it. I'll be coming back for future maintenance.

Great service and trustworthy. Owner is very straightforward and doesn't try to upsell. Would…read morerecommend to friends and family.

Last week I went in to have my brakes checked because I'd been hearing a faint high-pitched noise…read morewhen braking, especially at low speeds when braking or releasing the brakes. I explained this issue over the phone, and again when I arrived. The shop said my front brakes and rotors were worn, so I had both replaced. I assumed this was the reason for the noise. The staff were friendly, helpful, and the price seemed fair. However, after the replacement, the same noise was still there - which was the main reason I came in to begin with. My front brakes would need replacing eventually, but I went in mainly to diagnose the noise. They offered to check the front brakes again for free. They put my car on the lift to listen for brake noise. While I could clearly hear the high-pitched noise each time when braking, the owner said he was unable to hear it. This confused me, because my wife and child can hear the noise every time we leave the driveway. When they backed my car out, we all could hear the high-pitched noise from the rear brakes (not the front brakes). It felt like my main concern wasn't fully addressed during my first visit. I felt like I was first sold a repair (new brakes) before having my actual concerns addressed (noise). Now I'm doubting whether I also needed to replace my water pump that day - which they said was leaking when I first visited to get the brake noise checked. I paid to replace that too, but was it actually necessary, or an upsell? They said they'd take off the rear wheels for $80 to check for debris and clean them, but at this point I'm not confident they would be able to diagnose my issue anymore. I don't want to spend any more money at this shop to check something that should have been checked when I asked on my first visit. To reiterate, all of the staff were friendly and I was treated respectfully and honestly - just to be clear for anyone reading to the end. But I will be looking elsewhere for a shop that listens to customers' concerns before charging for work. UPDATE: After reading the owner's response, I feel shocked. Again, I originally came in only to diagnose a noise - not specifically to replace brakes or rotors (or a water pump). I was happy to pay for new ones in order to solve my issue - the noise. I clearly communicated I was trying to solve the noise both times. I don't appreciate being told it's my fault for not pointing out exactly which wheels the noise was coming from. I'm downgrading this from a 3-star to a 1-star review due to this response. UPDATE 2: No, I was not shown any of my old or new parts before or after replacement - I sat in the waiting room while the work was being done; during the second visit, I was only shown my own car on the lift while trying to diagnose the sound, without any parts removed. But I'm not sure what that has to do with my review. My original noise concern was not resolved, and they didn't seem able to diagnose my issue. The owner's replies to my review sound very unprofessional and accusatory (do you reply like this to every review that's not 5 stars?) and I won't be replying here anymore.

Best in the business!!! Highly recommend! My car broke down on the 405, David came to the rescue @…read more1AM !!!! changed my tire and got me back on the road. I was very happy with the fact they are open 24hrs. They are the best in the business.

From the owner: Choose Us - Your Mobile Auto Repair Experts! Discover Why We're Your Go-To Mobile Auto Repair Pros!…read moreOur team of experienced technicians brings top-notch service directly to your location, ensuring convenience and quality with every repair. We specialize in a wide range of automotive services, from routine maintenance to complex diagnostics, all performed with the utmost professionalism. Choose us for reliable, efficient, and hassle-free mobile auto repair solutions that keep you on the road.

Have been going here for years now when Mike was still around and now Sam at the helm their service…read morehas not change a bit. Good job guys!!! KEEP IT UP!!!

HIGHLY RECOMEND…read more Could not be more satisfied with my experience wish I could give more than 5 stars, came in with a check engine light thinking it would cost upwards of $1500-$2500 walked out spending barley a quarter of that. Sam is the friendliest and most helpful person. Made sure I didn't stress myself out and not only gave me honest service, but even free add ons to ensure my car is 100% good to drive. Service 10/10, time 10/10 always gave updates and super friendly. Will forever be coming here, earned a new customer!!

I have been a client of R2 for over a decade. They have maintained all our cars from BMW to MBZ to…read morePorsche and more! Rafi and Darin explain in detail what the car needs and why offering options when possible. Roberto does a fabulous job the first time which I very much appreciate. Their prices are fair and their service is top notch. I would not hesitate to refer you to them. When a lite pops up in a car we drive over to R2. Call them, you will not be disappointed!

All staff are well knowledgeable. Towed my Benz to this shop " friend recommendation " and right…read moreafter drop off; they started checking my Benz also didn't take that long, tech guy identified the culprit right away. Serviced went superb. I recommend this shop if you need services on your european & italian vehicle. Rafi the owner was cool and down to earth. Price quoted is okay, better than dealership. Looking forward to take my s4 avant & quadrifoglio guilia for a service soon.