One evening I was making dinner, and when I turned off my gas oven, it seemed to be a strong order of gas emanating from the stove all night. When I woke up the next morning, I called the gas company to come check it out. The technician came out and assessed that I had a small gas leak coming from somewhere within the house, but he was unable to point out exactly where the leak was coming from. He confirmed that I had a leak by completing a leak test. So, he shut off the gas running to my house, wrote me up a ticket and instructed me to contact a plumber. I searched top rated plumbers in my area and about 4 results came back. I decided to go with Ben's ProServ. I am so glad that I chose this company. I had an exceptional experience beginning with their receptionist right through to the supervisor, and technician who completed the work. When I initially called them, they said that payment was due at the time of service (which I fully understood and expected). I spoke with them on a Monday and let them know that I didn't get paid until Thursday. I set up an appointment for that Thursday (as I had no money in savings to have the work completed immediately). I only utilize gas for cooking and drying my clothes via a gas dryer. So, it wasn't too bad cooking in the crock pot Monday evening and letting the laundry wait a bit. Tuesday morning rolled around and I received a phone call from the receptionist at Ben's ProServ. She stated that they could come out and check out my leak if I put a card on file for payment, and that they would handle my issue and deduct the cost of repairs on Thursday after confirming with me that it was okay to take the payment out of my account. I was so elated when she offered me that grace period for payment. My technician Josh P. arrived before noon and turned the gas back on to the house so that he could search out where the leak was coming from. So, he checked behind my dryer. There was a major leak behind the dryer. He then checked behind my stove. Bingo, another leak but not as bad. He explained that the fixes would be expensive (which I fully expected), but he offered two solutions. After he explained the solutions, he double checked with his supervisor by calling him (in my presence) and discussing what my issues were and asked his supervisor what he thought would be the best safest repair solution without jeopardizing the integrity of the repair and my safety. His supervisor instructed him on what to do, which turned out to be the cheaper of the repairs offered. Josh completed my repairs and did the necessary testing prior to leaving, to ensure that there were no more leaks. He was very cordial throughout the entire process and kept me updated on everything he was doing the entire time. Thursday rolled around and I called the receptionist to make my payment right away, as I was so appreciative of the trust and amazing service that they extended to me. Ben's ProServ really made me feel comfortable and cared for. I highly recommend this business for your plumbing needs. read more

I can't say enough good things about Ben's ProServ and especially our service rep Marty. Our air conditioning stopped working well in the middle of the heatwave around July 4th week and they were extremely accommodating to get us an appointment the very next day after I called. Marty was at our house right at the start of the timeframe quoted and was very personable and helpful. He explained well what he was doing, what he was looking for and what we could expect moving forward. Also appreciate the friendly assistance Kim in the office provided when ordering the part we thought we needed. Marty and the company were honest about the work that needed to be done, gave us a reasonable and fair price for the work and completed it very quickly. I would highly recommend them for any of your HVAC needs! and thank you Marty for being awesome ;-) read more

I can't say enough about the service that I received from Ben's ProServ. As a senior citizen, it is often difficult to trust a contractor. The two techs from Ben's Pro Serv went above and beyond. Not only did they respond promptly, they were kind, courteous and extremely helpful. The fixed my leak and even went out of their way to correct another issue that they found. Dan had been out on two occasions. The first to assess the problem and the second to return with the part to perform the repair. When he arrived, I was coming in from the grocery store. He saw me with the bags and actually carried them in for me! I cannot recommend this company enough and appreciate what they did for me. Dawn W. read more

Ben's ProServ was responsive, prompt, and professional with an urgent job that needed done right away. Stan, Rich and Sean did impeccable work. They went above and beyond to make sure all our needs/permits etc. was done and with one day's notice. Ben's ProServ's communication was prompt. EVERYTHING about them is exceptional. We were in an extreme rush due to home closing on time. We are so grateful we called them. I couldn't have asked for a better outcome, and all of this was done with us being out of state and over the phone. I highly recommend their service. I will be sure to let all my family and friends in the area to call on them for any of their future electrical needs. read more

I had a really bad electrical emergency on a weekend. Within a half hour someone was at my home to temp fix the issues so that it was safe for my family. The next day they came back and did the full repair with excellence. I am beyond thrilled with the service they provided and the urgency they showed in keeping my family safe. I will be using Ben's for all my electrical needs in the future and highly recommend them! I felt like a priority and the quality of work was outstanding. Thanks Ben's Pro Serve! See you soon for my heater tune up and water heater replacement! I'm so happy you do it all! Thank you! -Kate Nardone read more

Steven P. and Chris K. of Ben's ProServ have proven to be efficient, courteous, and above-and-beyond competent in completing electrical work in our home. They arrived as promised, and finished the job within the price quoted. The coupon the company offered (through the mail) made the deal even more appealing. We are thrilled that Ben is back and the team that he has assembled is beyond expectations. We highly recommend Ben's ProServ for your plumbing, electrical, and heating needs. read more

My air conditioner stopped working so I requested a service repair on the website and within minutes I received an email and after responding I then received a call to set up for a tech to come out to my home. The tech that came was professional, quick, knowledgeable, and very polite. My air conditioner was up and running with in 20 minutes. My family and I couldn't be happier. Thank you Ben's ProServ, I will be recommending you to anyone who is in need! ~Lindsay V. read more

First time we've used Ben's ProServ, and I am very pleased!!! Called late Sunday evening, left my info, within 15 min., I had a callback. Moe S., the plumber came to do the repairs this afternoon. He was very friendly, efficient, very knowledgeable. I will definitely be using Ben's again. One stop shopping, they do heating, A/C, plumbing and electric......give them a try, you won't be disappointed! read more

We've used Ben's ProServ Gumps at the Horizons at Woods Landing Homeowners Association a few times now ant we couldn't be happier with their electrical service. Steve P. and Rich B. are always so helpful and courteous! They are very professional and get the work done and answer any questions we may have. read more

I would like to take this opportunity to thank Steven P. and Rich B. for a job well done. They were both timely, knowledgeable and courteous in their approach to the job at hand. Interestingly enough, I put the gutter heat to the test only a couple days later with great results. Thanks again, Bob read more

Rich B arrived this morning to do the electrical work for our new AC. He was courteous and efficient. The outside unit has to be moved from it's current position - he took out the old wiring and electrical boxes, sealed the holes, put in the new boxes and wiring, Quick, clean, and efficient. read more

Have been using Ben's ProServ for the last several years for my heating and air conditioning needs. They always do a great job whether it is an installation, repair, or an annual tune-up of equipment. They are reliable and always courteous. read more

Ben's ProServ came through for me bigtime today, my AC went down and they were able to make a repair and get me back up and running. Honest guys that stand behind their work, give you honest advice and take care of their customers. read more

Rich B was amazingly polite, helpful, respectful and professional at our first service call, an estimate for an attic fan repair. Expecting more of his excellent service when he returns to do the installation read more

This is my third encounter with this company. Each time I have employed them they have been prompt, very efficient and kind. There pricing is reasonable also. What else would you need? read more