I asked for extra salt and napkins. No salt was added, arguably less than normal anyhow, and the…read morenapkins were put on the bottom side of pretzel. I thought at first the napkins rubbed off the salt, however that was not the case. By the time I walked outside the napkins were already useless.

Turned away for a second to answer a question after paying and the guy taking my order turned the…read moreipad around and clicked a 25% tip for himself. And then he started talking to the next person to get their order. I should have said something immediately, but honestly kinda shocked and scared he stole money like that. Terrible customer service and also illegal.

I didn't go into this with high expectations- simply because it's a pretzel. However, I'll…read moredefinitely be ordering from here more frequently. We ordered the cheese dog and the jalapeño dog- both of which were the kind of greasy (buttery?) that make your tummy smile- full of flavor. Next time I'll add pepperoni to try as well. I'm not a fan of dogs at all- these- yes please!

Went to the one in Lathrop several times. Three to be exact. It says 11 on Google but they're never…read moreopen! I guess we have to drive to Modesto to actually get food.

Terrific service from the manager and team. I came Sunday mid day during a rush it seems. The lines…read morewere incredibly long BUT fast moving. I would say there was at least 15 people in front of me and several more people behind. Even though the lines were long I didn't mind because there was a girl that was putting out fresh samples the entire time and even the lemonades! They were delicious especially the strawberry lemonade and pizza nuggets. My family enjoyed the free samples that helped us choose what to order when it was our time so it made it easier for both my family and the workers I'm assuming instead of thinking of what to get. My family and my self ended up ordering the pepperoni bites, cinnamon sugar bites, the mini hot dog bites and then a sweet almond pretzel from a coupon my son got from school a while back! They were all super fresh and we even got some straight out of the oven so they were nice and hot! The drinks were very refreshing not too sweet like some other places. The staff were all so friendly and knew what they were doing! Kudos to this group of young people for managing so well on such a busy weekend.

Best pretzel place ever! Always fresh and good tasting super friendly and fast customer serviceread more

Best place in CGA to get a refreshing drink... surprisingly. Everywhere else just has soda and the…read moreICEE lines are way too long. I recommend the Mango Lemonade Mixer here. The price came out to a whopping $8 for a large, but it surely quenched my thirst after standing all day in the sun. Very strange that they don't have ANY menus on display though? I literally had to ask the cashier what they had since I had no idea. How am I supposed to know what to order without a menu? LOL

I've always been a huge fan of Auntie Anne's! From their cinnamon and sugar pretzels and bites,…read morepiggies in a blanket and my favorite Pepperoni pizza pretzel. I realize this location is situated in an amusement park but quality shouldn't stop there if the Auntie Anne's names is still affixed. The smokies in a blanket were great as well as the pretzel bites were also but when you willing hand me a pretzel with what appears to be overcooked cheese and semi burnt Pepperoni that your bad. Not to mention once we found d seating we noticed our dipping cheese and marinara were cold. Is this what you'd serve your grandma? Wait, don't answer as I'm sure I know the answer. Please step up your guys standars set forth by corporate and give us fans something we'd be happy to purchase!

Auntie Anne's is a legendary mall food staple! From walking down the stores and shopping, a warm…read morepretzel here will always be your greatest friend. Food here is served within a minute. The bright lights here are really cool as well. If you're ever near an Auntie Anne's, you must try the mini pretzel dogs!

Service is unacceptable. They had us waiting for 30 minutes although there were at least 6 people…read moreworking and walking all over the place. I wish I could give negative stars to this place.

Auntie Anne's Pretzels has been around in Westfield Valley Fair for over 24 years!?! You've passed…read moreby and smelled the nice aroma or given samples of their freshly baked Pretzel bites. Well, today was our turn as my wife had a BOGO, so she chose the Original Pretzel and also the Cinnamon Sugar Pretzel. Both were soft and warm. The original one was savory and was a good warm up to the Cinnamon sugar which was like a dessert. Both were delicious! The service was friendly and helpful. It's mostly a grab and go as there are no seats to sit at. There are only limited seats in the mall. Support your local business.

Whenever I get a chance, I would treat myself to Auntie Anne's pretzels. Well, I got two hours to…read moremyself at ValleyFair mall so using the app, I picked up a cup of the pretzel dog bites. These were so good! The pretzel was salted nicely, and the mini little hot dogs were juicy. The cup was bagged nicely and ready for pick up as soon as I got there. The location was easy to find. Right across from Jin's eyewear store and across from Nordstrom's upstairs entrance. Perfect location to pick up auntie Anne's and sit down, relax and enjoy some pretzel bites.

There was a small line on Sunday afternoon, and it moved very slowly, took at least a 10-minute…read morewait to get to the front. Staff working hard to prepare more pretzel bites to refill the display case, a little over an hour before closing time. I opted for the pepperoni & jalapeno pretzel. It was a bit heavy, but still delish! Those jalapenos were definitely on the spicier side, yum! Service was sufficient, and the product seemed to be freshly made.

Came during National pretzel day and it was decorated and didn't have too long of a line. Only…read moreredeemable with every individual needing the app. The cinnamon sugar or the almond are my top two. The pretzel is was warm and fresh and easy to eat without it being too overly sweet. I've found that if you let it sit after a couple hours the texture is definitely hard and not the same as eating it fresh right on the spot. I've also tried the mini bites, which is much easier to eat on the go or while driving since you pop it in your mouth and is less messy than a whole pretzel. I personally think the overall quality and flavor is top tier compared to other pretzel joints like wetzel pretzel. It's standard high mall prices for a classic snack, but you can't go wrong.

yummy pretzels, good drinks (mexican coke, topo chico). their artichoke ones, and the ones with…read morechorizo and potatoes and leeks are my favorite, but all are nice. sometimes fun collabs with local chefs - one time a perfect beet-cured gravlax on their pretzel, that was spectacular. very nice owners too. and that sweet little kid corner with the books for littles are a happy place!

We took a pretzel making class here and it was just a really fun time learning the process from…read morestart to finish and being hands on in the making of our own pretzels and of course the best part, tasting them fresh from the oven!