When our hot water heater suddenly broke down we initially contacted a few of the bigger plumbing…read moreservices in Albuquerque. We also contacted Lowe's about buying a new water heater from them that their contractor would install. Long story short: we couldn't believe how expensive the quotes were - especially when it came to bringing everything up to code (our old water heater was installed before the latest codes, and when we purchased our home in 2016 our home inspector never mentioned any code issues with it .) One company that came out to give us a quote added an extra $1200 just to bring everything up to code. A project we expected to cost about $1500-$2000 quickly grew to nearly double that amount. In frustration I posted the job on Home Advisor one evening... and in about one minute I got a call from Rick at R&R. What impressed me right away was: he completely understood what we needed, he agreed with me that some companies were overcharging, and he said he'd come over and look at the job the next day. And he did just that. His quote was thorough and fair, and we were happy to hire him. He returned with a second plumber and they worked quickly and efficiently to deliver and install a new water heater and make sure it was up to code. It was truly a pleasure to work with R&R - we plan to use them for all our plumbing needs in the future. It's wonderful to work with a professional who not only knows what to do but also cares about tailoring the project to work for the customer. THANK YOU R&R

I'm giving them 2 stars because the salesman was very nice and polite. He was friendly with my…read morelittle ones, which I always like. But I guess they don't like getting business or something because I could not get my damned quote out of them. They came by almost 2 weeks ago, and I asked politely no fewer than 5 times to get my quote. I was told that they would get it to me ASAP, but their definition of soon is very different than mine. Especially after they already went through the trouble of writing it up! All they had to do was spend 20 seconds writing an email. I guess that's just a bridge too far for some people. I took it as an indication of dysfunction over there after my second request, but I wanted to see what they came in at so I could compare it to the other quotes I got. This whole experience with them has been pretty ridiculous.

I spoke with the owner Danial. I had a plumber come out before I contacted KA Plumbing. He did an…read moreawful job. Because of that Danial said he would work with me. He sent Fredy to do the work and I am very happy with their service.

We've used Reliant for several different things in the past from our business property to our…read morepersonal home. Alan and his team offer phenomenal services, at competitive pricing! They are also 100% honest, fair and trustworthy! He could have up sold me and charged me thousands for a tank-less water heater, but he told me good honest advice, to stick with a regular water heater due to the complicated location of my water heater in my home. He said he'd do whatever I wanted but that the cost of doing the switch based on where it's at was too much for it to be worth it in his opinion. He's changed our complicated water heater's at our business property as well. They were located in the roof in terribly compromising places but Alan and his coworker very quickly and professionally got the job done. They had everything as clean as it was when they started as well. I could not recommend anyone more than Reliant Services!

Five stars for Alan Peterson and Reliant Services! I got a Reliant Services card from a friend in…read morecase I might ever need their services. A year and a half ago on a very cold February Saturday morning one of our heating units went out. We had out of town company staying with us and a family funeral and reception to go to that day. We pulled out the card expecting no one would work around our schedule that day and if they did they would charge us a fortune. That was the first time we met Alan and we were beyond impressed (and my husband is very picky about this kind of stuff). Alan got back to us promptly, worked around our schedule, fixed our heater and charged a very reasonable price. A similar incident happened about 11 months later and we again called Reliant Services and had the same great experience! We also realized it was time to replace our heating units and went out for bids including one from Reliant Services. Alan's bid was substantially lower than his competitors and we had him replace our heaters. We have been totally happy with the heaters! We also decided it was time to replace our swamp coolers and just called Alan and had him replace them. I can't say enough good things about Alan and his company. It's reminds me of the way vendors used to be. He takes great pride in his work, follows up on his work and even calls you to make sure everything is working well and that you are happy with his work! Highly recommend that you check out this business!

Butler Mechanical responded within 30 minutes of my inquiry and showed up at my door an hour later…read more They were so helpful and thorough. My issue was easily resolved and they didn't even charge me. I will be calling them again. Highly recommend.

I contacted with John Montano who came a gave me abid for my water supply line leak and though…read morebusy that day he came that evening and worked well past midnight with a helper to get my pipe repair completed. I was so in=mpressed.The next day they showed up to check the repair, turn the water backi on and back fill the hole restoring the ground with a mulch topping. Every one was respectful, so willing to help and quality driven. I will definitely use them again! Thank you BRS for the fine, prompt service.

We've had a really rough week, and I can't express how grateful we are for the kindness we…read morereceived. Iran took the time to truly work with us instead of just seeing us as another job or dollar sign, he treated us like human beings. Both him and his co worker were incredibly polite, respectful, and well-spoken. It's rare to come across people who not only do their job well but also carry themselves with such kindness and integrity. In a stressful situation, they made a real difference for us. I would absolutely recommend them to anyone looking for honest, compassionate service.

We recently needed to replace our water heater for a much larger unit. I reached out to DJ and he…read morecame by the same day to take a look and provide me with different options and estimates. He was very professional and the price was fair. His crew came out the next day and completed the replacement. The crew was very friendly, professional and sanitary. DJ even showed up on the job to make sure everything was going well. Install went well and passed inspection perfectly the day after. We found our new go to plumber. Highly recommend their services!

Called Brad last year to snake out drain as it gurgled in kitchen sink when washer was draining…read more Did the job but at a cost of $160.00. A year later, same problem.Came out last week, snaked out same washer drain, charged another $160.00 but kitchen drain still gurgles. I called hI'm back unhappy and he advised it was probably a clogged vent on the roof. But refused to do it because he won't go up on a roof. Never offered any solution. Maybe he should retire if he can't navigate a ladder! Or a younger helper who would. Avoid this guy at all (steep) costs.

I call Brad at Bill's Sewer Service first. He has cleaned my sewers many times and does excellent…read morework every time. Now Brad has cleaned my bathroom drain for the first time and, as usual, did Grade A work. Also, I've needed difficult repairs along the way, and for those, Brad shows his engineering background and produces tidy, high quality fixes every time.

Their service was quick for a neighbor. They fixed the problem with a faulty refrigerated air…read moreconditioner and their fee was modest. The neighbor was very satisfied.

Jason is Exceptional! His level of clarity in communication…read moreis superb. He was thorough in his assessment and documentation. Everything he found and did to fix our air conditioner was explained completely along with before and after photos. The Customer Service and Professionalism we recieved from the main office and Jason made us feel heard, taken care of and wanting to continue a future relationship with this company as we continue to service our air conditioner annually. Thank You again -Kristie Laskowski

As I have just started a company with my husband that is in competition with someone such as…read moreAustin, with MGP Mechanical, ( the gentleman who just served me, and my husbands seasonal change over for the swamp cooler) It would probably not benefit me to tell you that I received great service, but I am not a liar and I will tell you just that, I got great service, because I did. And the power of yelp is that we speak the truth about the places we go, taking away the power from the businesses that choose to mistreat customers or rob them under the reasoning of it's the only choice of businesss in that industry in that area so they take advantage and hike prices as some of the larger companies have down in the last year and a half here. I also hate to hear when people are stuck, hiring, uninsured, untrained people or for lack of their being other safe, trained, and available technicians that are not charging too much for the average retiree)., I can tell you that Austin, (the Technician and possible owner of this company?)is polite, friendly, funny, fast, it his whole back into the work , you could hear, and comes off non- threatening and knew exactly what he needed to do, went straight to it after talking to me about itand didn't ask or bother for a thing. I feel good about telling you quality experience I got from this company MGP Mechanical because I believe if there is no room for growth in this town, economy enough for a compliment or two to be circulating for even your competition,, we have real problems . Also, I believe it helps our economy when we support up-and-coming businesses of hard-working people such as Austin's business, ours business, and all other hard-working people putting the effort in to do the jobs that a large percentage of this town can't do any more for themselves due to physical restraints. Austin is obviously very nice looking young man, with actual manners, sweet to animals , kind hearted ( somehow I can tell you that due to our conversation on doggy's, reveals a lot about someone, efficient and polite. And I'm pretty sure if you are one of those elderly that have a low amount you're able to budget every month to for fixes in your house, it's gonna be a company like MGP Mechanical or ours that's gonna be the one to help you because we will help you in spite of your financial issues and work out contracted payment plans to make sure our neighbors basic needs are met. It's not always easy to see when someone has moral integrity worth getting to know them , and Austin was one of those gentleman making the service call workers around here look good. I believe with this gentlemen, you'll only see him continue to succeed and grow with this new company of his. As long as the community is connected enough to all have a little bit of Internet access and can continue to spread good news about the good workers, people like Austin will benefit this town, just as Austin will benefit from it. Work that was done: We received what they referred to as a "changeover "from him as he was who my rental property owner hired. Although he is our competition, I would recommend him in a heartbeat as he did the service as well and my husband used to do the exact process for work and got to witness. He said he did it well too. I hope to see his business grow along with ours and others like it. Good people are out there, and MGP mechanical with Austin at the helm is one of them as far as I have seen today. Thank you for your service today, Austin I hope you have a wonderful night and I hope your business continues to grow and people continue to support you and your business and business skills continue to grow as much as you have a goal for it! Thanks again!

The plumber quickly diagnosed the reason for a toilet leak and efficiently repaired the toilet. He…read morewas happy to do a couple of other minor things around the house that we needed to be done by a plumber. The plumber and his assistant left the house clean and were extremely pleasant and easy to deal with. We felt their pricing for the work was very fair.