I had the best experience with Hands Jewelers this past week…read more A friend gifted me a vintage watch and it needed a new battery. Also, the piece's second hand had detached and was skating freely across the watch face. The associate who greeted me was very enthusiastic about seeing a Tony the Tiger watch and quickly presented me with service options. Sensing my concern about cost of fixing the second hand, she offered an alternative. She also told me the item would be ready by the end of the week but I was called for pick-up well before that timeline. Now, for just over $10, I have the watch up and spinning. Raise your hands for Hands!

Did cost effective work Fixed a broken necklace link…read moreRepair was complete within 2 days

Miriam made me the most beautiful engagement ring! She sourced the most perfect diamond and…read moresapphires and designed a setting for them, which I'm so excited to get to wear every day. She was kind and patient with us as we worked through all the different options. It was a collaborative process to get exactly what we wanted. The end result is so perfect!

One day while down at the Iowa River Landing (lots of cool stuff down there if you haven't checked…read moreit out recently) I randomly decided to stop in to Diamond Leaf Jewelers and get my wedding ring cleaned. Before cleaning it Miriam checked it for loose stones and noticed that two were loose in their setting. It was a problem I had had before with the ring, but thought had been corrected by a previous jeweler. Miriam was very helpful in clearly explaining why the stones were loose and even showing me under magnification what the issue was. Though I am not from the area, I visit regularly for business, so I decided to have her do the adjustment to my ring to correct the problem. Just before the work was done she gave me another call with more detail and a few more ideas for my ring. Once we decided which route to go, the work was done within the time frame she had estimated for me (which was important since I wanted to time my ring being done with my next visit to the area). I was very pleased with the quality of work done. She made sure to let me know that she would check the ring in the future at no charge to make sure the stones remained set as intended. Throughout the entire process, from the time I first walked in the door until after I'd picked up my ring, the most impressive part of the experience was the effort and care Miriam gave to me as a customer. I felt she was very invested in making sure that I understood what my options were. She listened carefully and was understanding of what my priorities were, and she offered helpful suggestions based on the feedback I gave. My experience was a fairly simple jewelry repair, not terribly complex or expensive. If she put the amount of concern and attention to detail into something as small as my issue, I am completely confident that she would be a terrific resource for someone looking for custom jewelry or someone wanting work done on an heirloom piece.

I came in last week to trade in a diamond, ring band, a heart necklace, and to untangle some…read morenecklaces. I tried at first to untangle on my own, but it turns out I am the same as the character as my oldest daughter's favorite movie, Tangled....I needed help and who better to help than a business that has been around for 75 years...I trust Cook's and they gave me a good price. I left with a phat check and a necklace for each of my daughters; A paw for my youngest and a cross for my oldest. I cannot lie and I admit I tried them on to ensure they looked good and I think they do:). I felt like Cinderella and hopefully my youngest feels like Moana. Bathrooms are also conveniently across the hall:)

They fixed an old Tissot vintage Swiss quartz watch for me with a new battery for $34. The…read morebatteries alone for two watches I took to another IC location were more at a high-end jewelry store. Fan of this place. Nice honest people and a good watchman they have.

These folks are nothing short of amazing. I've had a vintage wind-up music box repaired (rescued)…read morethere, two grandfather clock mechanisms overhauled to perfection and a 50 year old, daily-worn, Swiss mechanical chronograph cleaned regularly and overhauled multiple times, again to perfection, by these folks. They are a throwback to the days of absolute professionalism in the watch and clock (and music box) business, not to mention outstanding, and I mean outstanding, customer service and communications. Highest recommendations!

From the owner: Watch & Clock Junction Provides Watch Sales, Watch Repair, Clock Sales, Clock Repair, Grandfather…read moreServices to the Johnston, IA area.

I love this store and the owners are amazing and talented people. I would recommend anyone…read morelooking for quality jewelry to check out Expressions Jewelry store. Joan Wagner

If you are looking for one of kind jewelry and exceptional customer service then you need to check…read moreout this jeweler! My husband purchases all my jewelry here! He got me a beautiful cross that Jim made and recently had my wedding set redone, it's absolutely gorgeous please support this local small business!!

Expert professional watch repair. Limited hours but worth it…read more Made the mistake of bringing three watches to the jewelry stores in Kennedy Mall for battery replacements. Counter sales people struggled with opening watches and often replaced with batteries that were almost dead.

From the owner: Watch and Clock Repair, Sales Service Grandfather Clock…read moreRepair - making house calls Repair all brands and makes Watch Battery Replacement Watch Bands

I needed a Kate Spade watch battery replaced. I walked in and out in 2 minutes with a fully…read morefunctional watch again. $10. Beautiful showroom of clocks, towers & watches. Insanely fast battery replacement!

Needed service on my Omega first called Joseph's who said would need to get mailed into Omega with…read moreapprox 2-3 month wait. Called Winsor and spoke with Phil who was extremely pleasant and let me know they serviced Omega. From drop off to pickup it was a little less than three weeks. The watch looked brand new and is back to keeping time. Price for full service was extremely competitive. Will definitely spread word of this great business.