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    Bentley's Grill

    3.6 (270 reviews)
    Closed 4:00 pm - 9:00 PM

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    Pork belly taco appetizer Delicious and with great flavor, the ingredients complemented each other.
    Lashana C.

    The atmosphere and ambiance was great for date night. The drinks were good and fairly priced. Food was good with a variety of options. Service was great with friendly staff and food and drinks came out in perfect timing. We also had steak dinner which was average tasting, nothing we noted as a must try again.

    Linguini
    Nic L.

    Bentley's Grill is located within a beautiful hotel and the interior delivers a very appealing vibe: the indoor fireplace, classy bar, and dim lighting make it feel like a truly upscale and cozy spot we wanted to love. The service, too, was pleasant, as our server was nice and attentive once we were seated. However, the experience started awkwardly at the host stand. Approaching to check in just nine minutes before our reservation (a reasonable arrival time), the host couldn't find our name and then dismissively said, "oh, it's because you're so early." This initial encounter felt...odd. The appetizers set a decent standard. We had the Mac n Cheese and brussel sprouts, which were delightful. We browsed the menu anticipating the entrees to keep par. More critically, the entrees were likely the worst food our family had during their entire visit to Salem. Three people at our table ordered the linguini, and it was completely devoid of flavor, just some oil, lacking any hint of citrus or a proper pasta sauce. Our guests were genuinely disappointed. My braised short rib was also problematic; it was overly salted, and the accompanying gnocchi was unnecessarily dense. It was impossible to tell if it was simply undercooked or overcooked, but either way, it was a significant flaw. While the beautiful aesthetic and kind server provide a decent foundation, the poor quality and execution of multiple main dishes indicate serious issues in the kitchen that paved the way for a difficult culinary experience.

    Flautas
    Khristy S.

    I met a friend for happy hour. The portion sizes for the price were great nice pours of the wine. We shared a few appetizers the house salad, truffle puffs, and flautas. The chicken in the flautas was plentiful and the two sauces we're really flavorful. I just wish there would've been a little bit more sauce for dipping the flautas into. The house salad was really nice. The truffle puffs were probably my favorite. The bread was very flaky and light.

    Prom dress cocktail and the menu
    Rebekah M.

    We went 1/17/26 for happy hour and the whole experience was just fantastic. I'm going to start with the one thing that I did not like and that one being the Flautas. It was my first time trying Flautas so that may just be how they are supposed to taste but they tasted dry and bland maybe it just needed some sort of dipping sauce. Now onto the great things. The service was impeccable, our waiter was great at timing our order so that there wasn't a huge lag or a pile of food at once and he was amazing at recommending what drinks I may like to try. All in all we tried the seafood chowder, the house and Cesar salads, Brussel sprouts, seared olives, shaved truffle, Flautas and the crème brûlée for dessert. I think my favorite was the truffle puffs honestly and if I had to say one negative thing, I wish the portions were a bit bigger but with everything being 10$ during happy hour, I can't complain too much. All in all, if you want a fine dining experience without breaking the bank too much, I'd really recommend coming here P.P.S I recommend going to their website because their menu is vastly different than what is shown on Yelp

    Salmon
    Eric F.

    Food: Everything we had was pretty good, not gonna lie about that. It's kind of odd, I felt, that such a fancy place serves poutine? But it was still good because they used those thin fries. Salmon was perfectly cooked and served over a bed of (I think?) some kind of seasoned black beans. They paired very well together, but... it was a little small. I know salmon costs about 9-12$ a pound so... do the math. Service: Our server was great, no complaints. Didn't do the typical "check up every 5 minutes" that I like. However, I do feel she could have up-sold us a bit more, like giving suggestions on what to have with the dinner. Other than that, it was great. Atmosphere: The place is in the lobby of the Grand Hotel in downtown Salem. It's pretty nice inside, great for date night. It's cozy by the fire too. Price: It's a little bit expensive for my tastes. It was good and I felt like the food was very unique, from the flautas to the poutine, my salmon and everyone else said their food was good too, but it's just pricy because it's a nice place. An App for 2, entree, drinks and dessert is going to run you 100$ easy. Overall: It's a nice place, go for the ambiance and the experience. Not sure I would go back just because the food wasn't incredible or anything. I grill salmon at home and I usually compare it when I go out to a place like Bentleys and try theirs. Solid place, just didn't completely floor me.

    The ribeye and CBR pizza were both amazing! Good sized portion and great taste.
    Mo V.

    Quiet date night for us to enjoy some good food based on a family member's recommendation. It did not disappoint, the staff was extremely helpful and operated with great timing. Top tier service because I used their assistance when proposing to my now fiancée.

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    7 years ago

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    Kristi R.

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    8 years ago

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    18 years ago

    Great ambience but overpriced food that is mediocre at best.

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    14 years ago

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    15 years ago

    Great place, you can be casual for lunch or dress up for dinner. We will be back again!

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    13 years ago

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    12 years ago

    Great service. Waitress remembered us and our order even after only being there once. Appetizers make a tasty meal.

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    14 years ago

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    14 years ago

    Nice atmosphere and great drinks. Food is consistently good. One of the better places to eat in Salem.

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    11 years ago

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    10 years ago

    Had the special - chicken cordon bleu and it was horrible! Like deep fried rubber and the fries were like cardboard! Expensive and yucky.

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    9 years ago

    Food is good... but nothing is ever new and exciting.. it's like they are complacent and bored... What a shame!

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    14 years ago

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    Page 6 of 7

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    Sewell Sweets

    Sewell Sweets

    4.8
    (49 reviews)
    0.2 mi

    TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

    My fiancé and I were looking for a bakery to make our wedding cake. We approached Sewell Sweets…read morewith excitement -- submitted an inquiry, made follow-up calls, sent emails, and confirmed directly with the owner before visiting. What followed was pure frustration. When we arrived, the employee had no idea about the cake box listed on the website and offered to call the owner when we raised the pricing discrepancy. While helping us, she was also audibly complaining about another customer, saying she "couldn't even wait 45 seconds." We ended up paying more than the advertised price and were only told after the fact that in-store pricing differs. All four cakes went in the trash. They were dry, stale, and one tasted so off that we couldn't take more than one bite. $48 for product that was completely inedible. When we called to report it, the employee showed no empathy, made no apology, and had a noticeable attitude. When the owner called back, I was calm and polite. I was hoping for basic acknowledgment, given we had planned to spend significantly more on a wedding cake there. Instead, he led with camera footage, misrepresented what I had said, declined my offer to return the cakes, and ended the call with nothing but silence and "I'll take it into consideration." Maybe it was an off day. These things happen, even at great businesses. But a great business apologizes, asks questions, and tries to make it right. None of that happened here. What makes this experience stand out isn't just one bad interaction -- it's the pattern. Unanswered emails. Misinformed staff. Inedible products. Dismissive phone calls. And then a same-day public response crafted to discredit rather than reflect. Do yourself a favor and find a bakery that actually values your business, your event, and basic human decency. Sewell Sweets is not it. --------------- UPDATE: The owner has replied to this review on Google, and while I have no interest in a public argument, several claims in that response are inaccurate and anyone reading deserves the full picture. We were not attempting a random walk-in tasting. An inquiry was submitted early-to-mid March, a follow-up call was made on March 18th, a follow-up email sent the same day, and we spoke to the owner on March 19th -- during which he confirmed he had seen our emails, that our date was available, and that he would be in touch. I told him we would be coming in the next day, exactly as his employee had instructed. We followed every step we were given. The owner did not apologize multiple times. He opened by citing camera footage -- for a quality complaint -- then told me I had claimed a cake was dropped on the floor, which I never said. I described the taste as "off" like he said, which is not an insult by any reasonable standard. There was a lot of silence and he just said "I'll take it into consideration." Twice. That was it. At no point during any of our interactions did we raise our voices, argue, or say anything disrespectful. We were nothing but polite. Also worth noting -- just because someone else didn't complain, doesn't mean our experience didn't happen. For someone who described an extremely busy service day, not a single positive review appears to have been posted that day, which goes to show not everyone shares their experience. In fact, this is only the 2nd negative review I have posted in my entire life and the only one that is food related. The owner claims he looked "carefully" into our experience -- yet by his own account, in just 25 minutes he managed to receive word from his employee about my call, conduct an internal review of the situation, review emails, confirm proper handling and quality of preparation, speak with three separate staff members about our interactions, and check camera footage -- and still had time to call me back. That is quite a thorough investigation for 25 minutes. Finally, it says a lot that a lengthy response was written the same day to dispute a customer's experience, yet an email sent over a week prior was never acknowledged and a call from days before went unreturned. ------

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    Sewell Sweets
    Sewell Sweets
    Sewell Sweets

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    Jenuine Desserts

    Jenuine Desserts

    4.0
    (9 reviews)
    0.6 mi
    $$

    We had cupcakes by Jenuine Desserts and their coffee cart at our wedding. We appreciated them…read moreaccommodating a special request to use our own mismatched mugs, and guests loved the variety of menu options! The cupcakes had a heavy frosting-to-cake ratio and the frosting was very rich, which I personally prefer, although it might not be for everyone. I had a pumpkin spice latte cupcake and it was divine. Perfect amount of spices. And a great value to boot! Thank you for making our event so special.

    Jenuine Desserts is a cake and cupcake business, generally open for catering events. However, you…read moremight currently find Jen Adams' cupcakes for sale at Adam's Rib Smokehouse in Salem, Oregon. Walking inside Adam's, there was a female employee at the ordering counter. I closely examined her mannerisms, intentionally asking random questions to test her. Not a lot of smiling. A semi-disinterested look, with similar responses. I've seen worse, but I'd hardly call such demeanor acceptable for the front of the house. Adam's should be lucky I wasn't there to rate the staff. Four cupcakes were available from Jenuine Desserts on my visit to Adam's. Chocolate Peanut Butter sounded great, but seemed too heavy for me at the time. Toasted coconut sounded lovely, and the confetti cake with vanilla buttercream was basically screaming at me to pick it. So of course, I went with the last option: red velvet with a cream cheese buttercream frosting. After placing my order, the young female employee went to the back, even though four cupcakes were sitting under a glass dome at the ordering window. I couldn't gauge how long they had been under there, but I got there a bit past 11 in the morning. She brought back a red velvet cupcake in a plastic see-through container. Pink edible sprinkles caressed the top of the buttercream for a great color contrast. But alas, the container was cold. At that moment, I had negative thoughts that the cupcake was cold and not fresh, perhaps refrigerated. In other words, the actual cake would be heavy and dry. And I was correct. It pains me, because I'd think people would yearn for fluffy, room-temperature cupcakes. I can only assume I came at an unfortunate time when staff needed to make sure the older products were sold first. I'm happy that any red food coloring was kept to a minimum, because I've seen those solid red cupcakes that just make me fear a bit for my health. The cream cheese buttercream was well-prepared: smooth and not overly sweet. The buttercream appeared to go to the middle of the cupcake, doubling as a filling. I personally like filled cupcakes, so I felt that was a plus. The overall flavors were palate-pleasing. I'll award at least a small happy panda dance for such fine work. Jen should have other attractive creations available, depending on the season. I'd bet a good amount of money you'd see her at a Farmer's Market in the coming months. Such events are great ways to get your name out there without enduring ridiculously high business/startup costs. I'm unsure if cupcakes are made fresh each day. I'd consider making some for lunch and a few for dinner. Adjust the number of cupcakes made accordingly. It's probably understandable that even this is a tall task, assuming Jen has catering events and other online orders to take care of. The cupcake has promise, but the non-freshness of the product significantly destroyed the experience. I'd consider giving these cupcakes another try, and hopefully, I'll get a fresher cupcake next time.

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    Food truck
    Food truck
    Cookie sandwiches to go!
    Cookie sandwiches to go!
    Coffee bar

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    Coffee bar
    Bigwig Donuts

    Bigwig Donuts

    4.6
    (99 reviews)
    0.2 mi

    Yummy! I got to try the chocolate matcha, raspberry lemon, and maple donut holes. Yes I ate all 6…read morein one sitting isn't that just equivalent to one donut? Calories don't count when donuts are in the equation

    I'd admired this place on Instagram forever and finally found myself in Salem, so this was our…read morefirst stop. It's on a cute street in the heart of downtown, just blocks from the riverfront. It's a small space with a couple of indoor tables and a few tables on the sidewalk. We were greeted warmly and given time to look over the menu and space to ask questions. We went with a dozen, 2 of each flavor, and a couple of drinks. We all really enjoyed the cinnamon sugar, which was served piping hot. My husband loved the maple. My favorites were the lemon poppyseed and the chocolate, which tasted a lot like a brownie. My daughter's favorite was the s'mores, you could definitely taste the marshmallow in the glaze. It's astonishing that these are vegan and gluten free! They were better than I expected, better than a "regular" one. My daughter got their strawberry matcha and declared it better than any she had in Japan. It had strawberry puree on the bottom and was dusted with strawberry on top. We also tried their seasonal latte, which was good! This will be a must visit anytime we are remotely near Salem and we would love to see them open a spot in Portland! Just putting that into the universe.

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    Bigwig Donuts
    A box of heaven on earth
    A box of heaven on earth
    Entrance

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    Entrance
    Gerry Frank's Konditorei

    Gerry Frank's Konditorei

    3.9
    (328 reviews)
    0.5 mi
    $$

    The food here is always so fresh and delicious. My kiddos always look forward to eating here…read moreespecially when they get yummy desserts afterwords! The service is always amazing, I've never had an issue here. This place is definitely family friendly!

    I have been a loyal customer of this cake shop for the past three years, which is why I feel it's…read moreimportant to share some honest feedback. One of the biggest issues I've noticed is the inconsistency in portion sizes. For example, cake slices are often cut noticeably different sizes from one visit to the next. When customers are paying around $8 per slice, there should be consistency so everyone receives the same value. Investing in a cake slicer or portioning guide could help solve this issue. I also recently ordered a 6-inch birthday cake for my daughter, and when I received it, it appeared to be barely 5 inches. To the owner's credit, they did reach out to me, acknowledged the issue, and provided a gift card to make things right, which I genuinely appreciated. Good customer service means a lot, and I want to recognize them for addressing my concern. Unfortunately, the replacement cake I ended up purchasing was disappointing. Nobody in my family was particularly happy with it, and the quality just wasn't what we've come to expect. Over the last year especially, it seems like the quality and freshness of the cakes have become inconsistent. Sometimes they're excellent, and other times they taste stale or simply aren't very good. Customer service can also be hit or miss. I've had some positive interactions, but there have also been times when the service felt less than welcoming. I am not writing this review to tear down a local business. In fact, I continue to support them because I know what they're capable of when they're at their best. However, consistency is important. Consistent cake sizes, consistent quality, and consistent customer service would go a long way toward improving the overall experience. I hope this feedback is taken constructively because I'd love to see the shop return to the level of quality that made me a regular customer in the first place.

    Photos
    Front counter
    Front counter
    Curry chicken salad
    Curry chicken salad
    Hot chocolate

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    Hot chocolate

    Bentley's Grill - newamerican - Updated June 2026

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