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    Gerry Frank's Konditorei

    3.9 (327 reviews)
    Closed 10:00 am - 9:00 pm

    Gerry Frank's Konditorei Desserts Photos

    Business Info

    GERRY FRANK'S KONDITOREI ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for kids

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    Recommended Reviews - Gerry Frank's Konditorei

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    Reviews With Photos

    Chantelle G.

    Adorable place to get desserts i got a slice of lemon blueberry cheese cake, blueberry cheese cake, cookie dough cake, German chocolate bar and a toffee bar and white mocha coffee also a honey bunny latte. They were pretty darn good. The bars were excellent and the white mocha loved. The service was prompt and the place was very clean with cute decor. Im a fan.

    Birthday Cake
    Linzie H.

    First time here and it was delicious! Definitely would come back next time I'm down! Loved the birthday cake! Classic! Cute dessert shop with ample seating and lots of tables, was decorated so cute like a lil dessert parlor shop! Highly recommend their yummy desserts:) we came here late at night so it was nice that they were still open past 8pm!

    Lemon Strawberry Cheesecake
    Lois M.

    Oh my sugary cake-y cookie-y cheesecake-y goodness! So many wonderful things staring back at you from those refrigerated cases! I had so trouble making a decision! But I did decide after I had some lunch - a half turkey sandwich on sourdough bread and a cup of soup. Both were delicious and hit the spot, making it so much easier to choose some dessert. My decision? Lemon Raspberry Cheesecake, of course! Seriously though, I could have picked one of everything and been super happy, but I maintained decorum and went with just one piece of cheesecake. The dining room was spacious and clean. Even the restrooms were super clean! The staff were very accommodating to the large group of people I was with (some of whom had walkers), helping us with the logistics of sitting all together at one long table made up from several smaller tables. The Konditorei is truly a fixture in Salem and it's easy to see why. Now I need to go back and get another piece of cheesecake and some of those yummy-looking cookies.

    Remote view of pastry case!
    Rachel C.

    We ate lunch here while looking at Willamette. The sandwiches were delicious, but what stood out about this place was truly amazing dessert selection. I mean OUT OF THIS WORLD!

    Sara O.

    It was easy to order my birthday cake and the employees are nice! The cake was decent. It was a little plain, the Marionberry filling could be a bit thicker and they could cut back on the cream between layers. I would happily try other cake slices from there again, but not a whole cake.

    Menu
    Sophi B.

    A very clean environment. I like that. Friendly waitress, lovely interior, felt clean, and very organized. The cakes in display just beautifully done. The waitress was super friendly and shared her favorites with us. I can't wait to go again!!

    Menu
    Steve P.

    I was very surprised with Gerry Frank's Konditorei. It was large and spacious, with an open airy feeling of not being crowded. The place is clean, I mean really clean, like even the restrooms were immaculately clean. The main room floors are a soft vinyl type of square tile of the non-slip variety. Display cases are well lit and the treats, cakes and goodies are a real visual treat. There is an excellent variety of cakes and cheesecakes. Prices are very reasonable for slices and various brownies and biscuits. I've been to many bakeries and this one stands out in variety, menu, quality and service. There were three of us and there was about a 15 minute wait. Suddenly a staff member had different thoughts as she scooted some furniture around and made a place for the three of us with no waiting. It was also refreshing to walk into a bakery and see that they have enough products to where they didn't sell out in the first hour of the day. There was plenty! The seating area itself is very spacious with clean tables. There is plenty of room to navigate around the tables which makes it easier to go see the displays while you enjoy lunch. For lunch I had the Classic Clubhouse sandwich. It was a very large triple decker on wheat bread. It had bacon, ham, turkey, cheese, thick slice tomatoes, lettuce and mayo. It came with a pile of kettle chips. The flavors of the different meats and veggies is a fantastic blend of savory and salad. The ingredients were very fresh as well. I had a slice of the German Chocolate Cheesecake for dessert. It was very rich and dense. The strength of the chocolate was not overwhelming and the mixture of walnut, pecan and coconut was very pleasant and offered a light crunch to the cheesecake. There were so many delicious looking individual portions that we ended up with a large 'to go' box.

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    5 months ago

    My favorite bakery in Oregon. Fantastic cakes, cookies, sandwiches and salad. A must stop every time I am in Salem.

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    3 months ago

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    7 months ago

    This is my favorite place to get cake! Service is friendly and helpful! Had lunch here once and it was delicious!

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    11 months ago

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    5 months ago

    Excellent quality of the wait staff; well-prepared food; positive ambiance for families and singles as well

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    11 months ago

    Cake was just okay. It's a Salem institution so I'll come back, but I really expected better.

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    1 year ago

    I've boughten several whole cakes and cheesecakes, they also have really good bake treats.

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    4 years ago

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    3 years ago

    Ordered the 6" champagne raspberry cake. Cake was dry and a lot of frosting. A little too much for me.

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    Ask the Community - Gerry Frank's Konditorei

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    TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

    My fiancé and I were looking for a bakery to make our wedding cake. We approached Sewell Sweets…read morewith excitement -- submitted an inquiry, made follow-up calls, sent emails, and confirmed directly with the owner before visiting. What followed was pure frustration. When we arrived, the employee had no idea about the cake box listed on the website and offered to call the owner when we raised the pricing discrepancy. While helping us, she was also audibly complaining about another customer, saying she "couldn't even wait 45 seconds." We ended up paying more than the advertised price and were only told after the fact that in-store pricing differs. All four cakes went in the trash. They were dry, stale, and one tasted so off that we couldn't take more than one bite. $48 for product that was completely inedible. When we called to report it, the employee showed no empathy, made no apology, and had a noticeable attitude. When the owner called back, I was calm and polite. I was hoping for basic acknowledgment, given we had planned to spend significantly more on a wedding cake there. Instead, he led with camera footage, misrepresented what I had said, declined my offer to return the cakes, and ended the call with nothing but silence and "I'll take it into consideration." Maybe it was an off day. These things happen, even at great businesses. But a great business apologizes, asks questions, and tries to make it right. None of that happened here. What makes this experience stand out isn't just one bad interaction -- it's the pattern. Unanswered emails. Misinformed staff. Inedible products. Dismissive phone calls. And then a same-day public response crafted to discredit rather than reflect. Do yourself a favor and find a bakery that actually values your business, your event, and basic human decency. Sewell Sweets is not it. --------------- UPDATE: The owner has replied to this review on Google, and while I have no interest in a public argument, several claims in that response are inaccurate and anyone reading deserves the full picture. We were not attempting a random walk-in tasting. An inquiry was submitted early-to-mid March, a follow-up call was made on March 18th, a follow-up email sent the same day, and we spoke to the owner on March 19th -- during which he confirmed he had seen our emails, that our date was available, and that he would be in touch. I told him we would be coming in the next day, exactly as his employee had instructed. We followed every step we were given. The owner did not apologize multiple times. He opened by citing camera footage -- for a quality complaint -- then told me I had claimed a cake was dropped on the floor, which I never said. I described the taste as "off" like he said, which is not an insult by any reasonable standard. There was a lot of silence and he just said "I'll take it into consideration." Twice. That was it. At no point during any of our interactions did we raise our voices, argue, or say anything disrespectful. We were nothing but polite. Also worth noting -- just because someone else didn't complain, doesn't mean our experience didn't happen. For someone who described an extremely busy service day, not a single positive review appears to have been posted that day, which goes to show not everyone shares their experience. In fact, this is only the 2nd negative review I have posted in my entire life and the only one that is food related. The owner claims he looked "carefully" into our experience -- yet by his own account, in just 25 minutes he managed to receive word from his employee about my call, conduct an internal review of the situation, review emails, confirm proper handling and quality of preparation, speak with three separate staff members about our interactions, and check camera footage -- and still had time to call me back. That is quite a thorough investigation for 25 minutes. Finally, it says a lot that a lengthy response was written the same day to dispute a customer's experience, yet an email sent over a week prior was never acknowledged and a call from days before went unreturned. ------

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    Jenuine Desserts

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    We had cupcakes by Jenuine Desserts and their coffee cart at our wedding. We appreciated them…read moreaccommodating a special request to use our own mismatched mugs, and guests loved the variety of menu options! The cupcakes had a heavy frosting-to-cake ratio and the frosting was very rich, which I personally prefer, although it might not be for everyone. I had a pumpkin spice latte cupcake and it was divine. Perfect amount of spices. And a great value to boot! Thank you for making our event so special.

    Jenuine Desserts is a cake and cupcake business, generally open for catering events. However, you…read moremight currently find Jen Adams' cupcakes for sale at Adam's Rib Smokehouse in Salem, Oregon. Walking inside Adam's, there was a female employee at the ordering counter. I closely examined her mannerisms, intentionally asking random questions to test her. Not a lot of smiling. A semi-disinterested look, with similar responses. I've seen worse, but I'd hardly call such demeanor acceptable for the front of the house. Adam's should be lucky I wasn't there to rate the staff. Four cupcakes were available from Jenuine Desserts on my visit to Adam's. Chocolate Peanut Butter sounded great, but seemed too heavy for me at the time. Toasted coconut sounded lovely, and the confetti cake with vanilla buttercream was basically screaming at me to pick it. So of course, I went with the last option: red velvet with a cream cheese buttercream frosting. After placing my order, the young female employee went to the back, even though four cupcakes were sitting under a glass dome at the ordering window. I couldn't gauge how long they had been under there, but I got there a bit past 11 in the morning. She brought back a red velvet cupcake in a plastic see-through container. Pink edible sprinkles caressed the top of the buttercream for a great color contrast. But alas, the container was cold. At that moment, I had negative thoughts that the cupcake was cold and not fresh, perhaps refrigerated. In other words, the actual cake would be heavy and dry. And I was correct. It pains me, because I'd think people would yearn for fluffy, room-temperature cupcakes. I can only assume I came at an unfortunate time when staff needed to make sure the older products were sold first. I'm happy that any red food coloring was kept to a minimum, because I've seen those solid red cupcakes that just make me fear a bit for my health. The cream cheese buttercream was well-prepared: smooth and not overly sweet. The buttercream appeared to go to the middle of the cupcake, doubling as a filling. I personally like filled cupcakes, so I felt that was a plus. The overall flavors were palate-pleasing. I'll award at least a small happy panda dance for such fine work. Jen should have other attractive creations available, depending on the season. I'd bet a good amount of money you'd see her at a Farmer's Market in the coming months. Such events are great ways to get your name out there without enduring ridiculously high business/startup costs. I'm unsure if cupcakes are made fresh each day. I'd consider making some for lunch and a few for dinner. Adjust the number of cupcakes made accordingly. It's probably understandable that even this is a tall task, assuming Jen has catering events and other online orders to take care of. The cupcake has promise, but the non-freshness of the product significantly destroyed the experience. I'd consider giving these cupcakes another try, and hopefully, I'll get a fresher cupcake next time.

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    Bigwig Donuts - S'mores

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    4.6(99 reviews)
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    Yummy! I got to try the chocolate matcha, raspberry lemon, and maple donut holes. Yes I ate all 6…read morein one sitting isn't that just equivalent to one donut? Calories don't count when donuts are in the equation

    I'd admired this place on Instagram forever and finally found myself in Salem, so this was our…read morefirst stop. It's on a cute street in the heart of downtown, just blocks from the riverfront. It's a small space with a couple of indoor tables and a few tables on the sidewalk. We were greeted warmly and given time to look over the menu and space to ask questions. We went with a dozen, 2 of each flavor, and a couple of drinks. We all really enjoyed the cinnamon sugar, which was served piping hot. My husband loved the maple. My favorites were the lemon poppyseed and the chocolate, which tasted a lot like a brownie. My daughter's favorite was the s'mores, you could definitely taste the marshmallow in the glaze. It's astonishing that these are vegan and gluten free! They were better than I expected, better than a "regular" one. My daughter got their strawberry matcha and declared it better than any she had in Japan. It had strawberry puree on the bottom and was dusted with strawberry on top. We also tried their seasonal latte, which was good! This will be a must visit anytime we are remotely near Salem and we would love to see them open a spot in Portland! Just putting that into the universe.

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