The quote they provided was competitive and they received good references from car, Subaru and…read moreother repair shops in the area

I purchased a brand new Honda CR-V Hybrid and was told by the dealership they would be sending it…read moreto Classic Soft Trim for leather install. The first time, they installed it and there were a few crooked areas. And they had also broken a clip under my passenger seat. It's over an hour drive, one way, to get here from where I live, and they had it for a few days. When I called the dealer to let them know, they drove it back down to Beaverton and only fixed it partially (had it again for a few days). Was told that was the way the leather was sent to them, with no solution offered to fix it (my middle arm rest is still crooked today). I had to call yet again and let them know the housing for the car seat latch system was loose. Neither the dealer or I was able to fix the housing. A woman at the dealer pointed out other issues she found too. A month and a half later they finally fixed the car seat latch housing but I've found more broken clips for my seat since then. And my arm rest still doesn't look right. This is a nightmare how low the quality control is at Classic Soft Trim...and the lack of follow up/trying to make it right. I wouldn't recommend using them for upholstery/leather.

After thoroughly reading reviews, and getting multiple quotes, I decided to go with Mobile West for…read morewindow tinting on my wife's car. They were not the cheapest, nor were they the most expensive. After getting quoted $425 for the entire car with ceramic tint, we scheduled the appointment. I dropped the car off and was told it would take about half the day. I arrived back to pick it up after receiving a call about 4.5 hours later. I went inside and paid. They originally tried to charge me more than was quoted because of a total of 9 windows instead of 7 (they count the 6 inch triangles next to the front two) but Peter made it right, and only charged what he had quoted. I should've inspected the car before paying, because their were several issues with it. After inspecting it, I brought Peter out to take a look. There were several scratches up the sides of the windows, and what looked like rust particles under a few. I am aware that there would be bubbles for a few days while they dried, but this was not that. Peter told me that it was from the plastic tool that they use, and that it should go away in a few days, but if it didn't, to come back and they would redo them. I also noticed that from spraying the windows and the film, our car doors and rear seat had stains on them that were not previously there. I messaged Peter and was scheduled the next week to have them redo some of the windows and have the detail guys clean the fabrics. After bringing it back to them, they did replace the window tints that had the scratches, and I couldn't tell if they actually did detail it, because some of the liquid lines are still visible. Unfortunately, this $425 window tint is going to cost me more money because I'll have to take the car to a real detail shop to clean up. They also left scrap tint trash crumpled up on the floor of the back seat. Overall, I'm not sure how they do with car electronics, but I would personally not recommend them for window tinting.

While my initial experience fell short, Steve and the team did everything to make it right. Isn't…read morethat how all business should operate? Needing a real stereo system for my car, I investigated a few shops and decided on Mobile West. My challenge is that all of my music is on iTunes but my amartphone is Android. I don't want to Bluetooth music from my Android as it drains the battery. My goal was to use my iPod shuffle as the music source, which they said could be done. It can't. The speakers, while good, were located in an area that were blocked anytime I had my gym bag or groceries on the floor. After a few back and forths, I upgraded the stereo and put in additional speakers to give it surround sound and to avoid the side door situation. I have a tiny car, which makes it challenging. Mobile West gave me full credit for the previous equipment and the install, which I put towards the new configuration. Stereo system works, not with iPod shuffle, but with an old iPhone that I keep just for this purpose. Most important, the sound is fabulous! Several months later, I noticed the small microphone for voice commands had popped off, opening the sun visor had knocked it. I stopped by the other day and Steve greeted me at the door, remembering me and my car. After taking a look, he said the microphone should be in a different location away from the visor. Without hesitation, he said they would rewire and install a new microphone holder, no charge, since they stand by their work. I didn't have to bring my receipt or anything. He remembered me and that was good enough. I brought my car in the next morning, it took just 10 minutes to rewire to new location. Not only did it look better, it picks up my voice better. Thanks, Steve, I really appreciate you and your team!

I had leather seats installed and Gonzalo helped me, he was nice but never mentioned that the…read moreproduct images he sent me would be four shades darker than the actual leather seats. (you can see in the pictures below.) When I received my seats, I was very surprised to see how different it looked than expected. After checking if it was the exact color I ordered, I was shocked to hear it was. I am now stuck having to pay again for these seats to be redone or stay dissatisfied with the current color.

I got 3 rows of seats done in red leather. Looked absolutely amazing for about 73,000 miles. They…read morereally are super nice. Even figured out a loaner car for me. I do drive alot and in under 3 years the leather started cracking on my driver's seat. But because I drove over 30k miles in the 3 years the warranty was invalid. I would pay extra next time for thicker leather or leather that the color goes deeper. I don't know the answer. I loved it! But I'm so sad it looks not perfect now. The other seats all still look perfect. Just the drivers side has cracks.

& M Upholstery did a great job on recovering my dining room chairs. They had a lot of samples to…read morechoose from, there was always communication, they picked up my chairs and delivered them back to me. I will definitely use them again! Thank you M &M! Connie

ony and Maria did an absolutely fantastic job on our boat! The new upholstery is beautiful and…read morelooks like it is factory direct. It's like getting a brand new boat without taking out a new mortgage. They were very helpful in materials selection and made the whole process much easier. They started when they said they would and finished on time. Picking up our boat was such a relief and we are so grateful. We would recommend them for any upholstery project!

The service that I received from Al's Upholstery was excellent…read more I presented him with an unusual need for a supportive, but flexible and comfortable hanging seat for my wife's lift chair. He put together an excellent solution, which has been working as I had hoped. The quality is great and the cost was very reasonable.