Had a relaxing 60 minute massage here. The waiting area is pretty cute and has an ATM if you need cash to tip! The rooms are small but cute as well and have curtain doors. Prices are great for what you get! The lady adjusted pressure as I liked and even used hot stones. The only thing that would have made this experience better is the use of sheets over towels to cover during the massage. read more

Bergen Spa - Massage Near Me - Brooklyn, New York

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honestly one of the WORST experiences ever. Had a 5:30 appt (booked day in advance), came early waiting on my next person.. person came at 5:40, they pushed our timing back to 6:00pm. No problem, get in there 6:01 and the host was taking ppl off the street before us. we are 2 women asking for 2 women.. my friend got a woman and I got a man after 10mins when my friend got started already and the timer was already on. The man didn't ask me if it was ok, what type of pressure I want, didn't speak at all just started manhandling me. First experience someone going in with an elbow before asking what my pressure level would be or what I prefer. I sat there 10min and he started on my neck and put his whole body (195lbs) into my neck. I immediately stopped him and asked for a woman again. They took 10 more min to find a woman and by that time I was ready to leave. Horrible experience and they are too money hungry. Especially for a customer that booked in advance.. not asking for special treatment just to be accommodated as a regular customer. NEVER GOING BACK!!!!! read more

I was actually sore from this massage but it was the deepest massage I've ever received. 1 hour long and I actually fell asleep. It was so deep tissue that I actually felt sore after it. Did it hurt? Yes. Did I enjoy it? Yes. Will I recommend? Yes. read more

Bergen Spa is a very reasonable foot and body massage salon. Clean, mostly quiet and the staff for the majority, seem well trained. Book ahead! read more

What an amazing massage and experience this was! After a different spa messed up my reservation and I couldn't go today, I called around and was able to come here instead within 2 hours. I did a 90 min table massage and my masseuse was lovely. She checked in with me often to make sure the pressure wasn't too high and made me extremely comfortable. I'll definitely be back read more

Bergan Spa continues to be my go to location for massage. After many years, the high level of service and cleanliness of the interior remains the same - excellent. The massage services are consistent and expertly provided. I will continue to be a loyal customer! read more

Great little spa in Cobble Hill, Brooklyn. It is super convenient to get to, as it is located right next to the F/G train (Bergen Street stop). I came here in the middle of the week and did not make an appointment prior to coming. The lady at the front desk was super nice and was able to accommodate me right away. I ended up doing a 45 min foot massage. This was probably the best foot massage I've ever had in my life. What made the experience even better was the calming music playing in the background. Everyone there, including myself was super relaxed and you can tell others were enjoying their experience as well. The price for the foot massage was pretty decent, especially for this area and I'll definitely be coming back to get the back and foot massage combo. read more

Came as a walk in on a Sunday and they were busy but still able to accommodate my friend and I for one hour massages. Paid $55 for 60 mins. The facility is very clean and new. I will definitely be coming back here. read more

Bergen Spa - Massage Near Me - Brooklyn, New York

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Bed bugs! I go here regularly. Everyone is very polite and good at what they do , however after my last visit, I returned from your spa and felt a sharp sting on my thigh. I had been bitten by bed bugs. Things like this can happen but it's inexcusable since you don't wash the towels or blankets. You use the dry ones over and over again and your staff does not wash their hands between clients. I'm disgusted and will call 311. I suggest u get ur business fumigated and develop a more sanitary system. I really liked this place but this is just terrible and could have been avoided with better sanitary conditions. read more

Bergen Spa - A picture of bed bug bite I got when I was at this spa. - Massage Near Me - Brooklyn, New York

My friends and I found our way back to this spa for a Zen Frenz Weekend and birthday celebration for our gf. We made appointments and made sure we were on time, this time, so that we didn't miss out on our massage time. Parking was great today and I scored a spot right across the street. When we arrived, we were led to two doubles rooms. There were four of us so it worked out. My masseur was Andy and he was wonderful. I could tell that he felt my knots and was trying his best to work them out. I have a few that are stubborn and there is no amount of kneading that will loosen them up but he gave it the old college try and spent ample time trying to make them disappear. I appreciated the attention to the tightness. He used just enough pressure where it wasn't too light but not too deep. It was great. There was a miscommunication and our masseurs were under the impression that two of us (me and my friend) we were getting 90 minute massages. We were only supposed to have 60 minutes so they had to stop short. Had our friends not been waiting, and our brunch plans still approaching, I would have insisted on finishing the full massage. It was unfortunate because we only had one side done, one leg and not turned over. I was super stuffy as a result, and it took some time to acclimate after getting dressed. What we did experience was great. It was just getting cut short that sucked. The other girls in our group had a better experience, as their masseurs provided them with a full experience with their 60 minute massages. They were relaxed and waiting out front for us. My cousin comes here regularly and enjoys her after work massages. Our friend lives in the area and also has regular visits during the week. Today was a complete 180 from our last visit, save for the minor timing mistake. Knowing that my cousin lives right around th corner on, I might find myself here again and I'll just make sure to confirm with everyone what I'm getting before we actually begin so that there aren't any issues. read more

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Excellent spa experience, Alecia was incredible masseuse, clean facilities and friendly staff. Highly recommend and great value! Will be back. read more

I'm a teacher who works in the neighborhood, and after work, I decided to walk in and inquire if they had any availability. Upon walking in, I was not greeted by the woman sitting at the front desk, which I thought was very odd. I ignored her rude disposition and proceeded to ask her if they had a brochure. She looked confused and immediately said no, in a very unprofessional manner. I thought maybe it was a language barrier and restated my question; however, I received back the same unprofessional rolling eyes and the feeling of not being wanted. walked out feeling disappointed, uninformed about their services, and most of all, unwelcome. This situation needs to be addressed; this woman's unwelcoming disposition is driving customers away. read more

I have never been as massively coated in oil as I did at Bergen Spa. The paper when i got up from the table was soaked in oil. As soon as i got home i needed to take a shower. The massage included rapid and hard up and down hot stone rubbing on my back that was not pleasant. He did find some tight spots but missed many others. The negatives definitely outweighed the positive. Plus, none of the workers there cracked a smile. Will not be returning. read more

Good if you have the right expectations coming in, and you really can't beat the price unless you go over to Manhattan. If you come in for a foot and/or chair massage you'll be happy with the service nearly every time. The table massages however have been mostly bad for me. I tried four separate times to do a full body table massage, and three of those times it was a bust. I should have paid attention to which masseuse gave the good one but it was the first one I had so wasn't expecting a run of bad ones. read more

I've had a few serviceable chair massages here. The last time I was there, the front desk guy told me I could leave a tip with him because the massage therapist was busy with someone else. As I was walking out, I'm pretty sure I saw him hand a smaller bill to the therapist. I hope wage theft is not a recurring problem. Bergen Spa: I would give your business more stars (and business) if I had not had this uncomfortable experience. Customers: Tip the person who massages you directly. read more

Super great massage for a great price! Don't bother booking online if you have any requests, I had requested and female masseuse and was treated by a male, which is fine but he was extra strong at times. Definitely call to make a reservation if you want to get what you ask for. Nice clean facilities. Great customer service. Will definitely be back. read more

Love this place and omg CINDY is amazing!! Cindy, thank you for giving me the best massage ever! read more

Fast and easy to book for a clean and quality, straightforward massage. You get what you get. I come here consistently for foot massages through ClassPass and have also tried their back massages. Each person has their own style (strength, knots, reflexology) but all are effective and amazing. Don't forget to tip separately! My new go to spot for a quick and decently priced wind down read more

I love this reasonably priced massage spot near the Bergen F/G station. It's extremely clean, quiet, and reliable.

Amazing scheduling help and so nice. Great prices as well and very clean. I will definitely be going back!!

It's honestly a hit or miss. The first few times I came here for hot stone massage and foot reflexology. The massages felt amazing! The fourth time I went for foot reflexology and the "'masseuse" was soooo aggressive. I repeatedly had to ask him to lower the pressure but he wouldn't listen. It got the the point where I was dying for the massage to be over; the complete opposite of relaxing. The massage just felt in-cohesive overall. I guess you "get what you pay for" so be aware. read more

"I had the most incredible experience at Bergen Spa! The atmosphere is so serene and calming. My massage was heavenly, and I left feeling rejuvenated. Highly recommend the hot stone treatment--it's pure bliss! read more

I started going here after reading in the reviews that they offer prenatal massage and don't charge extra for it. I've been going almost weekly for the last three months and am so glad to have an affordable and effective way to treat pregnancy back pain. The staff does an excellent job of finding problem areas and kneading out the knots. Each experience is both consistent and custom; I know about how much time will be spent in each area but it seems technique varies slightly based on where I'm carrying tension that week. I highly recommend for all the pregnant folks struggling with back pain in the neighborhood! I haven't ever gone to a prenatal massage specialty center, but I imagine it can't be much better than this, let alone more affordable. read more

The back massage was good. When the massage therapist was done, she stated she would meet in front. I went to the desk to make payment and I noticed that the massage therapist was standing directly in front of the entrance as if she was blocking the door. She was blocking the door but facing me. It was as if she thought I was not going to pay for my service and run out the door. As a person of color, that did not make me feel comfortable. After payment, I went to use the bathroom and as I returned to exit, the massage therapist was no longer in front of the door. That brief experience just made me feel like the she was on alert with me and did not think I was capable of paying. read more

The lady that did my massage was amazing. I had a 60 foot massage and 90 prenatal massage. She was gentle and patience. BUT the guy at the front desk was disgusting!!!!!! By far nasty and unprofessional! I had to tell him about himself for sure!!!! Definitely brought down my rating. read more

I had a 60 mins massage and 30 mins foot massage. The total was $83 which is an amazing price compared to where I'm from. The massage was wonderful. The facility was clean and quiet. I would come back when I am in town. read more

If you're like me and tired of asking your significant other to rub your feet every few days then you need to heard to Bergen Spa. It is Swamy's my go to for a self care Sunday. I always go here to get an hour foot massage. You can set an appointment over the phone but I always come at a time when it's slow and they always take care of me. It doesn't matter who I get that day, I always get the best foot massages, sometimes I even fall asleep. They play tranquil music, have chairs that recline back, use warm towels to wipe your feet down and give great massages. I think it's affordable at $42 dollars so I always budget to go at least twice a month. I've never gotten a back rub from there before today but it actually was pretty good and made me feel super relaxed. The only thing I wish is that the reception away was a little further away from the massage area because while you are relaxing is can be hard when you're hearing the phone ring or people coming in and out of the store to make appointments. Other than that it's a great place and I always come back. read more

This place is amazing! You can't beat the prices, and the full body massages are top notch. The place is very clean as well. Definitely call in advance or make an appointment as they seem to get very busy especially on the weekends. But I have never been turned away or needed to wait very long. read more

This was the best $45 i've spent in a long time! i randomly walked into the spot on a warm day and was immediately attended to. Sarroeul the massage therapist did a deep tissue massage which worked out all my kinks. While i wasn't asked what kind of pressure i preferred, i'm a pretty easygoing person so the oversight wasn't a big deal. There were moments, however, where it was painful, but i bore it because i knew i'd feel good in the end, and i was right. Plus she added some hot stone at end which was a nice touch! This place is by no means a full-service spa with bathrobes and slippers, but it is a clean and relaxing place to get a good rub-down. FYI: Paying with cash is slightly cheaper than paying by card. read more

Bergen Spa - Soft lighting for a calming experience. - Massage Near Me - Brooklyn, New York

I scheduled an appointment after reading favorable reviews, and I thoroughly enjoyed my session. I think the massage experience was worth a 5-star rating... but I'm taking 2 stars off because they rejected the Yelp deal (screenshot attached) during payment, although they promised it when I scheduled the appointment over the phone. I was leaning towards a 30 min session, but I saw the deal on their Yelp page and decided to go for it. I confirmed its validity over the phone, and showed up expecting a 70 min session (or a 60 min session with a coupon for another 10 min session, idk). However, while paying after the 60 min session ended, I asked about the deal again, and the receptionist claimed she "had no idea" what it was, even though I showed her the deal on my phone's Yelp app. I'm perfectly content paying the price I paid for the session I received, but I'm a little peeved that I decided on a longer session for a deal that they promised and didn't follow through on. read more

Bergen Spa - I confirmed this deal while scheduling my appointment over the phone, but they rejected it while I was paying. - Massage Near Me - Brooklyn, New York

The service is inconsistent as far as front desk staff and so called maussues. My first visit was sub-par, the woman giving me my massage couldn't understand my requests due to her lack of speaking English. At some point it gets tiring to keep explaining to someone over and over the area you want targeted. My second was great, the young man who gave me my back and feet message was . My third and final time was with another woman who again like the first woman took instruction poorly and there was a language barrier. I wont be returning, not such a relaxing experience overall, 1/3 of my visits was good. read more

I came with a friend on a lazy Sunday afternoon hoping to feel relaxed and rejuvenated. The store looks very clean from the outside and the inside of the store had a pleasant scent as well. We opted for a one hour full body massage and were taken to the rooms. The massage started off great with a relaxing back rub, spinal massage and arms. However, it loses one star due to not hitting all the expected areas. I expected to have my lower leg calf area and feet massaged however my legs were massaged for only a few minutes with my feet not touched at all. Overall, great setting and will visit again in the future if I happen to be in the area, keeping a note in mind to specify what I want. read more

What you need to be doing is responding and explain the attitude of your staff, not the lack of personnel, because if what you're saying is true and that was said to me with decency, this review would not be here. The young man you have at the front desk, who has been there for some time, has an attitude problem. It's bad customer service. Also, side note, the person I wanted was through with his task before I began my session with a separate person, yet he was led to the shop on Smith street that you guys usually take Walk Ins. Do not respond to reviews for the sake of saving face, actually do something about the issues being brought to the table. read more

Not impressed with the service at all and the oil that they use is too cold. That's my own opinion but the others I went with likes it. read more

Love this spa. I actually found this place cause a friend of mine was in town and staying in this area. Very affordable and technicians massaged very well. I'd certainly recommend or come back if in the area. Nice relaxed ambiance read more

I had a great massage with Lisa. She was very strong and was receptive when I asked for any adjustments while we were in the session. For the price I will likely go back. The only misstep is that they were unclear about the price difference between cash and card. The person at the front desk tried to get me to pay more for using card without any warning or signage signaling that. We made an arrangement but it was unclear. read more

First time back since March 2020 pandemic shutdown. The massages are great and decently priced. The facility itself is very clean. I question if the towels are washed in between customers. The towels they used for my foot massage seemed unwashed. Cash only for the services and tips. read more

What did I do after a long day at work in order to have a more peaceful, serene and stress-free evening? One thing was to definitely have a delicious dinner (as we Yelpers like to do often). But before going to get some great food, I decided that the best idea at that moment was to indulge in some pamper-me-time at Bergen Spa. Bergen Spa immediately drew me in with their current special which includes a 30 minute Foot Massage and 30 minute Back Massage for $45. When I walked in the staff were attentive and welcoming. The establishment is clean, neat and organized with beautifully decorated, mint scented bathrooms. Nice music plays in the background. The place also has plush and comfortable reclining chairs. Yoyo gave me the best foot massage ever. She also provided a fantastic back massage, helping to get rid of the tension in my muscles. I thanked her profusely through the hour and generously tipped her for doing such an extraordinary job. I walked out of the spa in such a relaxed state and realized that I need to make more time for spa treatments. Thanks Bergen Spa! read more

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Have gone several times and received quality massages. Some massage therapists are better than others but I always leave feeling better.

Probably one of the cleanest spa in NYC I've been to! The therapist (Tony) was very skilled, I didn't specify what to focus on because my whole body was tight due to sports. Very "on point" and great pressure, basically got a combo deep tissue/sports massage because of all the areas they took care of. I will return for a foot reflexology massage + back rub combo soon. I feel like this is one of the few places I would absolutely go for a foot reflexology treatment due to the professionalism and cleanliness. Well done Bergen Spa team! read more