Update from two years ago, have to say I wish I would have found Lenscrafters and Dr. Mason when my…read morekids were younger. They have a great professional yet friendly and low pressure sales environment. Have brought our family business here. Also have to called out Eltjon S, who does an amazing job on the Lenscrafters Sales side. He has great advice, super helpful with fit, selection and production selection. Also helped us with and old pair of glasses that were not fitting correctly. Thanks Eltjon. Thanks Lenscrafters and Dr. Mason. Highly recommend using this location.

Andrew was so helpful with my son who is on the autism spectrum. he broke his glasses and Andrew…read morewent way above and beyond to help us and even found an unused insurance benefit to help us with a backup pair. between he and Lori, we will always be LensCrafters Sawmill customers!

It is with a bit of sorrow I have to write this review because I have done good business with this…read morecompany on several occasions. Recently I brought some office glasses for repair where a hinge broke. After a while the same side broke again. I called to follow up and learned I was still under warranty. Whomever I spoke with seemed to be kind as usual. I brought the eyewear in on Monday and was immediately put off by the person behind the counter doing whatever he was doing. He spoke rather dismissively telling me he would be with me momentarily without actually looking my way. After he continued doing whatever he was doing at the computer he asked me what I was there for. After getting my name and looking me up, there was a bit of confusion as to how my name was listed. Again this in itself was not an issue for me but his attitude was stone cold I "DON'T WANT TO HELP YOU!" Once he found me he looked at my eyewear and immediately said, "OH THIS BROKE WHERE THE PLASTIC IS, THERE IS NOTHING I CAN DO TO FIX THESE". No customer service, empathy nor reasonable expression from one human being to another let alone a customer. This was all I could think about. Then he said, "I could bond them but I doubt it would last a day. Sorry!" It was a very sarcastic "sorry" - more like a f&^! you 'sorry.' It was at that moment I realized i needed to get outta there before I went beyond my own personal character. I took my frames home and added a little super glue to the point of breakage. I'm glad to say its been over 48 hours now and I've worked in them for some 22 hours since Monday without a problem. The glue is sturdy and I am satisfied with my own limited 'craftsmanship.' The fact that he didn't choose to make a fix for me is one thing. I find that disappointing in itself. But the fact that this man with a nasty ass attitude spoke to me like I was a worthless waste of his time has me rethinking whether I will ever seek out their services again. To reiterate, this was my first negative experience as opposed to the many times I've been there and received friendly service. I could imagine several reasons why this could be which I won't mention. One I will mention is I had just cut my grass before driving to the store on my lunch break. Perhaps he thought I was a hobo. But again, regardless, I am still seething when I think of how this person summarily dismissed a person who takes pride in spending money with good businesses. I was taught in the first grade not to judge a book by it's cover. I would have asked this person his name. But I was so put off even now I don't care.

Definitely my favorite place to get prescription glasses from now on. I was told by another…read moreoptician that they could get my glasses done in 4 weeks *meh* so I went to Eyeglass Wearhouse instead and had my glasses ready in 2 days!

This place is just wonderful. I got some weird infection or reaction in one of my eyes and had…read moreinitially gone to an urgent care. At urgent care they just told me I had pink eye which I knew was completely wrong, and so I reached out to shamrock. They squeezed me in immediately and actually looked at my eye, took pressures, everything. I saw Dr Delmore and she was just so empathetic and thorough, and gave me the correct diagnosis and medication. She 100% will be my go-to from now on. I had only come here once before for an eye exam which was also great, but I appreciate the peace of mind knowing where to go if I have any other eye issues. I also do order glasses and contacts here, which has also been a great experience.

Staff is great and services are always fast and efficient. Bobbi Nakamura is especially…read moreexceptional. Highly recommend.

I have been a loyal patient of Dr. Smiley's and Dr. Dollenmayer's since the 1980s. With very good…read morereason, I have returned year after year. The Doctors and staff are wonderful. My childrens' first eye exams were with Dr. Pat and even now in their mid 20s are continuing patients as well. You won't find a more caring and capable group to take the very best care of your eye sight. I will continue to recommend them and refer people to their office.

The eye exam was top notch, but purchasing glasses is a tough go. The selection of frames is not…read moregreat. It was suggested to me that they would order a few frames for me to choose from, but somehow, the frames never got ordered. It took two phone calls and two weeks for me to learn this. Now I am looking at having going back three more time to actually get glasses. It will take more than a month more to get glasses. Not good customer service.

I moved here month and the half ago, and been doing some serious research trying to find a good eye…read moreDoctor Found EyeShop Optical close to where I lived, decided to give them a tried This is located with other businesses, so there is a huge parking lot, so parking isn't an issue. Walking in, immediately Cam (staff) say "Hi", feels very welcoming, Amanda (staff) not serving me but also say Hi Since it was my first time, Cam likes to get some information from me regarding for my past history, took about 20-25 minutes He carefully explained everything to me, I feel comfortable enough to asked him anything, since I just moved here, I already spent so much for moving, so I wanted to make sure the cost of everything is within my budget. Cam was super nice, unlike some other businesses staffs, you tell them you have a budget and they like nah...no, you not spending money here, move on. You know what I mean? But not here. Met with Dr. Cynthia, very nice lady, she explained to me every details about my eyes, and what I need. Once again I feel very comfortable ask her any questions I had in mind. After the visited, I went out and pick out the frame I like, they have to order it for me. Now I don't know how Columbus work, they told me it will take a week and the half. I'm like wa???? Week and the half? Where is it coming from? Cam (staff) told me is from Cincinnati. That's it??? Week and the half?? ‍ I'm from the cities, when I needed my glasses, I can have it latest by tomorrow, I guess I'm in a small town now, I have to wait. Cam told me he always tell people week and the half, just incase, but normally only take a week, but stillllllllllll....a week is a long time. lol A week goes by, and they sent me the wrong frame. Seriously? Now I have to wait for another week...OMG! This taken forever...well to me is forever. I'm from NYC, we like to do things quick But, you all may wonder why, since I ran into some issues, why am I still giving them 5 stars. I'll tell you, Dr. Cynthia, Cam, Amanda and Dana, they all super nice people, and they care, service is 5/5 We all can easily find an Eye Doctor offices, probably one just around your corner, but not easy to find someone that care. As long as I lives in Columbus, this is my to go office

If you call for an appointment, and they ask for your insurance information, don't bother giving it…read moreto them because they don't check if they accept it until you show up at the appointment! Then they check and tell you they don't accept your insurance. Wasted a week for that nonsense. Why take information that you don't use?

I've had very nice customer service at this Target Optical. I use my insurance to purchase new…read moreprescription reading glasses every year. Sometimes I get 2 pairs. The opticians are really personable and helpful. They have a nice selection of frames to choose from. I've never had to wait long for service if there are other customers. I have not used their optometrist as I always bring my prescription from another doc.

Great location! Swung by for a few personal items after landing in town. Spacious, abundant…read moreparking. Store was also clean and large. Employees were very helpful too -- helped me locate some items and encouraged me to circle back if I needed help finding any additional items. Excellent selection of products at very reasonable prices. Would return :)

What an amazing place!! I had an awesome time here. Who says that about a dr appointment?! Everyone…read morewas super kind. The doctors were so helpful. I felt really taken care of. I ordered new glasses that look great. I definitely recommend coming here for an eye doctor.

I arrived for my 2:40 appointment at 2:30. I was not taken back to begin my appointment until 3:00…read more There was a new employee being trained and he was far too new to be leading the new patient intake. Dr. Cooley was great and very informative. However, my appointment was over 2 hours long. By the time dr. Cooley was done seeing me I didn't even have time to pick out lenses. This was my first time at this office, and honestly will probably be my last.

Scheduled my app then they had a few rules/protocols wanted me to call once I pulled into parking…read morelot I did then had me come into two sets of doors sit down in the lobby while my temp from out side was a suitable temp for me to come inside to be seen took my temp then escorted me back did many many tests they are great the blonde girl was very nice and professional then after I got those tests done for my eyes then I got seen by the doctor she really cared about what was going on with my eye sight and wanted to see me back again I'm Glad they care about my well being and future eye sight issues that thanks

My family and I love this practice! We have seen Dr. Clark and Dr. Priestland from the beginning…read moreand are thoroughly comfortable w the care and routine check ups we have received. It is a very friendly, professional and well run office. We also get our glasses from them, and the techs are very friendly and know their stuff. Finally, I have brought my glasses in for quick repairs twice this year and they got them fixed very quickly, for no charge, even during busy office times.

I drove over 30 minutes to bring in my glasses and arrived at the office around 4:35 PM…read more Unfortunately, the office was already closed, even though the posted hours say it closes at 5 PM. Another customer and I waited, but no one came. I also left a voicemail to follow up and would appreciate any clarification on the early closure. Thank you.

I had a sinus infection that affected my eye. Dr. Mattson got me in right away and was able to…read moreprescribe drops to relieve the irritation.

Great people who truly care about what they do. Been going to them for years now and feel grateful…read moreto have an eye doctor that can be trusted

Always a great experience. Excellent staff and I wouldn't go anywhere else! They are on the cutting…read moreedge of eye treatment with the most up to date technology, and the knowledge to use it. Eye care is a lot less stressful than it used to be!