I've had nothing but great experiences with my providers at this location in Pineville. Easy to…read morefind and ample parking. I'm always able to get a sick appointment with my provider or his PA. I like using their message portal to ask non emergency medical questions and request med refills. Highly recommend Dr. Eric Landis.

My Dad has been for both shoulder and knee replacement-- they have always been kind- treated my…read morePops with respect- listened to his concerns- did everything to help in his recovery. The office: easy to check in- they have self check in at desk- also staff at front to help- they greet you and make sure you are checked in. They also have a fun decorating- with big humor Parking: there is a lot of parking out front Extras: they are across from Pineville Hospital, a lot of places to eat close, and interstate is right there

It's never great to need to see the doctor but this was a follow up. Mrs. K. had a thing done and…read morewe're here to make sure that it's all good. And it is! Five stars for the doctor and this great facility, rounding down because the front office staff. Where can I start? Challenges with the insurance, problems getting through to make an appointment, but at least the payment end worked out. We'll keep coming back because the doctor is fantastic. But wow, the office. [Review 2066 of 2024 - 3754 in North Carolina - 23085 overall]

she is both clinically excellent and genuinely caring. I never feel rushed and I trust her…read morecompletely with her evaluations and advice. she has been seeing three members of our family for years.

Care and quality was fine, but the billing experience is the worst thing I have ever encountered. I…read morereceived a notice of the bill I owed and paid it right there. Then I kept receiving notices that I owe money. After several calls with the billing department, uploading my receipt of payment, and going back and forth, it is still unresolved. I have spent several hours trying to get this issue resolved and it is still open-ended. I would never go back to this urgent care based on this experience alone. Like how hard it is to apply the payment I made through my account, to my outstanding balance on my account? This is so frustrating.

Shannan and Rett are awesome. Quality care and very honest. God bless them very kind peopleread more

Dr. Sokany is the best primary care doctor I've ever gone to and I've lived in a number of states…read morefor school and career. She is amazingly smart and has diagnosed things that others have missed. Dr. Sokany is so humble too and caring. To have this genius talent, be humble and to really care about her patients makes her about the perfect doctor. Definitely at the top of Doctors! Not sure if she is totally booked up with patients but if anyone is looking for a primary care physician I would very highly recommend as the top choice in Charlotte!

Be warned that they refuse to do prior authorizations so you will end up paying significantly more…read morefor all your prescriptions since you won't be able to use your insurance.

I have been seeing Dr. Acampora for about the last five years and have received consistently great…read moremedicare care.

Great doctor practice. Been a fan of this place for years. Excellent doctors , excellent nurses…read moreand some really nice staff.

I would DIE before I make another appointment at this office…read more Dr. Keri Payne you should retire. Patient care is NOT your first priority. Awful. As a primary care physician you are not reliable or available. I don't even know why I still bother to schedule appointments here. Today was DEFINITELY my LAST!!!!

My husband and I both have gone to Mecklenburg medical Group or Atrium I believe they prefer to be…read morecalled now in Ballantyne . Anyhow, we have seen the SAME primary physician which I will remain nameless.. It isn't that he's no good .. I feel like he's looking /glaring straight through me as I am talking (not listening) so well over the last 3 years. My husband said he's probably "buying his time to retirement ".. Could be.. but they way I felt 1000% UNHEARD /didn't give two craps over my physical exam .. Mind you this is a well check visit .. funny thing .. my husband is sticking by him. Maybe he likes men. Prefers men patients . Who in the bloody hell knows. All I know..is I too feel the communication in this particular office is wayyy , by far, far from being even 50% good. They SUCK!!!!!! When you're sick you shouldn't need to have to be seen 3 times in less than 11 days for the same symptoms.. when I clearly knew I needed a new antibiotic for my bronchitis and a steroid shot. They just are all in it for the $$$$$. Run!! Run!!! Do not come here . I'm trying to become not lazy and actually have a true want to fill out 20 forms to transfer all of my medical history to another physician. They suck. FWIW.. I have tried another Dr. She SUCkED!! Anne something have no clue her last name (blonde) she is awful. Zero bedside manor. If you don't need any type of personality or feel of compassion than you would love her. Other Wise she seems 5 steps out of med school, know it all who is quite rude and condescending IMHO. I've also seen 3 different PA's there. Probably would only consider ONE of the 3... if I have no choice but to go back there. Awful practice! Awful

This is regarding Atrium Primary Care on Copper Way in Ballantyne. Yelp immediately brought me to…read moreMMG (who Atrium is a sister company of if not outright owner), so I'll leave my review here, specifically about HIGHLY OVERRATED Jennifer Sheldon, PA. This is what I've already sent to Atrium Corporate: Husband & I waited over an hour after arriving early for my 3pm new patient appt. w/PA Jennifer Sheldon. Receptionist was warm & friendly & we enjoyed speaking to her & other patients despite waiting a ridiculous amount of time considering the chart had a "green light" for today stating "running on time". An Indian woman came in at 3:20pm for a 3:20 appt. and was called back before us (not receptionist's fault, it was the "back" that stuck their head out and called for that woman). Asked receptionist why the back would call a patient with a later appointment in ahead of us. She wondered too & went into the back but had nothing to tell us as there were other patients entering & waiting for her. I didn't get called back until 4pm or later. Very nice tech took my vitals, all were good. Then the supposedly "WONDERFUL" Jennifer came in with pre-conceived notions and was nothing like the "5 star" PA/MD (some referred to her as) we'd read about. My paperwork made it clear that I am an insomniac who needs Ambien to help with sleep & that Xanax has helped me in the past with panic/anxiety (3 deaths in immediate family & spouse with heart condition which required a triple bypass last spring). Jennifer was rushed, condescending & blunt! She didn't ask one question other than had I seen a psychiatrist or a sleep disorder MD. Told her "no and didn't plan to & with reason. Jennifer then pointed to a Surescripts printout & said I had Ambien filled as well as Triazolam on 12/12/2023. SO WHAT? I made it clear I was there to establish new patient relationship and that I'd need Ambien & something for anxiety in future. She seemed to imply I was a drug addict and despite hearing about my husband's heart condition showed no concern for either of us, said she'd never prescribe any "controlled substance" (incl. Ambien) so we left. Would love to know who's giving her those fake 5 star reviews!!!!!". FYI, I do believe that complaint I sent to Atrium Corporate regarding PA, Jennifer Sheldon, was KIND to say the least! She's totally a cold hearted, snotty, uncaring "B" who only deserves minus reviews. How did she get 240-plus "five star reviews" on Google/Atrium after being at that small practice less than a year? Sounds like Daddy, Mommy or "Uncle Buck" pushed for them or wrote them personally (maybe she or her dog did -- don't know how she could have a husband who'd stay with her for anything other than family money). BTW, MY husband sat in on that miserable meeting & was so livid I feared he'd drive off the road as he angrily went on about her on the way home. Jennifer Sheldon is the WORST person I have ever met in the medical world, STEER CLEAR!!!!!

My issue has nothing to do with the doctor, but with the person in the eyeglasses area. After my…read morecataract surgery I still wanted to wear my eyeglasses. My prescription (for reading) was only going in the lower portion of the lense. It was explained to me that was called a "progressive" lense...top portion has no prescription. I also needed new lenses in my sunglasses. I assumed the tech understood I wanted them exactly like my regular eyeglasses. Instead of simply saying that, she used other words when discussing the sunglasses. I still assumed they would be exactly the same. After picking up both pairs of glasses, I noticed the sunglasses were "blurry" when looking straight ahead. I knew immediately what happened. My reading prescription had been put in the entire lense. Not just the bottom. When I was finally able to speak to this tech, she told me I had to pay the difference for a "progressive" lense. Not for nothing, but I don't do this for a living. She does. Why on earth wouldn't she explain I needed a progressive lense in my sunglasses?? She didn't. She let me think my sunglasses would be just like my regular glasses! Then had the nerve to insist I was at fault. Sorry, not buying it! SHE is the so called "professional". If I only needed a reading prescription, hence a "progressive" lense on one pair of glasses, why would the second pair be different??? I'm waiting to speak to her manager when she returns from vacation. I do NOT recommend getting your glasses from here!

Having had excellent experiences at the Southpark and Steele Creek locations, I expected to be just…read moreas pleased at the Pineville location. I couldn't be more disappointed. The first issue was just making the appointment. I showed up, they didn't have me scheduled. What followed was so screwy and complicated I don't even know how to go into any detail without needing five paragraphs, so suffice it to say by the time I could show them the confirmation on their CEENTA app all they could do was try to fit me in. They did, but I felt rushed and the doctor and his P.A. seemed to be distracted by thinking of the next patient while they were talking to me. All of this was nothing in light of what happened next. I had surgery on my neck. The goal of the surgery was accomplished but the incision wasn't closed properly and I am left actually deformed. It's ugly and permanent and I will be self-conscious about it for the rest of my life. I understand that by the time it was discovered there was nothing that could be done to correct it. But they were so nonchalant about it and haven't seemed at all concerned about what happened to me. And it absolutely WAS the fault of whomever closed the incision (I don't know who, I was anesthetized). I followed post-surgical instructions to the letter. I even considered a malpractice suit, but that would accomplish nothing. This cannot be fixed. I want to repeat: I have had a more-than-satisfactory experience at the Steele Creek location and the care I've received at the Southpark location has been outstanding for the last ten years.