Great spot. Pretzels are always hot and fresh. The service is incredibly fast and friendly. It's…read morecrazy busy in the morning but they do a great job getting people in and out! Prices have remained pretty stable too which is rare these days!!

Service wise, this place gets five stars. I needed a bunch of pretzels for a work event, called…read morethem the day before and they had 100 pretzels ready for me at the time I picked them up. Hot and ready to go with a fair price. I'm not the biggest fan of the overall franchise and I think there are much better pretzels out there. Still, I'd go to Philly Pretzel Factory when I am craving a pretzel. It does the job.

Caught a segment on CBS Sunday Morning about Center City Pretzel Co. and immediately knew I needed…read moreto try them someday. Luckily, my daughter and her fiancé live in Philly and brought a bag with them to Dallas while we were all in town for Hannahs wedding. The pretzels were still soft, doughy, and incredibly satisfying with just the right amount of salt. You could tell these were the real deal classic Philly comfort food done right. The dipping sauce paired perfectly and somehow made them even more addictive. The Staff was very knowledgeable and sweet.. Now I completely understand why they were featured on CBS Sunday Morning. A simple pretzel turned into one of the most memorable bites of the weekend.

These are the BEST PRETZELS in the city. Whenever I'm home I stop by because it's a must that I…read moreshow them love. The pretzels are always hot and fresh off the line. You can't go wrong with this Philly staple.

This no frou-frou Amish bakery inside PA Dutch Farmers Market sells awesome soft pretzels! I highly…read morerecommend cheesesteak + sauce pretzel logs, this was better than the regular Philly cheesesteak! The gravy sauce was delicious, I enjoyed the combo of savory cheesesteak stuffing wrapped in slightly sweet and chewy pretzel, the whole combination worked so well! We tried both Cinnamon & sugar pretzel and plain pretzel and they were both equally good, so get both!! I was also pleasantly surprised by the quality of the peach milk shake, perfect flavor, not too overly sweet and so yummy! I also ordered honey lavender coffee out of curiosity and I was not disappointed. It's just as good as lavender latte from fancy cafe in NYC, like Maman. Please note that they close early at 4pm, by 3:45 most products are gone.

$3.75 for 5 pretzels!! C'mon!…read moreDo you really need to know anything else!! A quick service pretzel place is what every town needs! The pretzels were warm and inexpensive. There was no drive thru, but you could tell it was popular...people kept pulling up at breakfast time! There were lots of people parking and grabbing pretzels...its a very quick process. The man next to me bought 10 pretzels... I was amazed how fast pretzel service can be! I bought a cheese sauce to go with my pretzels, but there were many sauces available. The whole buying process took 30 seconds! Seems like they also offered ice cream, but no one was buying this early on a cold morning. The pretzel itself was good! It was warm and soft, but had some chew. The white rock salt was lightly sprinked and was the perfect amount. I actually had never had this shape pretzel before It was twisted but long and more oval. I ate the pretzels over the next few days, and they did get kinda hard, but I enjoy chewy pretzels, so I savored the changing pretzel texture. I would go back!

Was dying for a delicious fresh, warm pretzel. Instead I got a cold, hard and stale one…read more Should have saved myself the drive and just gotten one at Wawa

Food: This eatery is located inside Reading Terminal Market and has the best soft pretzels I've…read moreever had. The pretzels are soft, airy, and perfectly baked! They offer salt and cinnamon sugar pretzels as well as a variety of rolled pretzels with hot dogs/sausages. I would highly recommend the regular salt pretzel over the cinnamon sugar. Service: Staff are friendly and work efficiently to keep the line moving. Ambiance: This is a food stand located in Reading Terminal Market with plenty of seating around. There is constantly a long line, but it moves very quickly so don't let the long line keep you from trying their pretzels. Overall, I would HIGHLY recommend this eatery if you like pretzels!

The service was amazing and place was cute…read more The pretzels from the original and cinnamon were soft, baked all the way and melted on my tongue. I only got the ham and cheese one and omg it's was amazing. The only thing I would dock points were that the person in the back was wearing gloves then touch the handle to put stuff in the oven then touch a nasty towel and didn't switch his gloves or wash his hands then started touching non Cooked food. Food safely is the most important thing in any restaurant.

Wow! The regular soft pretzels are so excellent! We decided to take a couple home and freeze them…read more The people who took our order were very pleasant, and greeted regular customers by name. I had a list of five places to visit in Philadelphia on Saturday. This is the only place I will come back to.

I stopped into this pretzel joint for the second time and the smells greeted me as I walked through…read morethe door: savory and sweet. The staff wasn't rude or anything, but on both occasions I got a "What are you doing here?" vibe that was slightly off-putting. My first visit was picking up an order for Uber Eats and I was told that it was the best pretzel spot in the city, so I just had to try it. I order two everything pretzels, two soft pretzel twists, and two sweet pretzels to share with a group. The order was staples shut and I confirmed the contents before leaving. Unfortunately, there was only one of the two everything pretzels that I had paid for, further dampening my experience. The store front itself is tiny and I tended to grab and go... there's absolutely nothing cute or interesting about it, but I understand that isn't the point. The pretzels were soft and fresh, and I even shared with strangers at the park. Everyone enjoyed them but nobody was wowed. The order was ready on time and the price was right, but my search for the ultimate Philly pretzel experience continues.

Place is a scam. Two pretzels was told $3.50 but charged $5 because I paid card. Pretended like she…read moredidn't speak English, wouldn't give money back. Stay away!

Nothing fancy, but the perfect, quick, packaged pretzel if you're going to hop on a plane and want…read moreto stow away something to eat later. Not the best pretzel you'll ever eat of course, but handy that they're pre packaged in plastic. Just wished it had a little more salt, and will have to check out the mustard option next time.

I love this Philly Pretzel Factory. It's close to my home and there's a small parking lot. They…read morehave outdoor seating if you want to chill outside. The best part is their nacho cheese, though. I love pretzels with nacho cheese! They also are on Door Dash, so that's nice, too. The people that work here have only ever been helpful and quick. No complaints!

Good fresh pretzels... pepperoni pretzel was very good. My go to spot when the munchies kick in…read more ...lol

I'm surprised I've never reviewed this location. We live really close so we order from them alot. I…read moreespecially love that they will do special orders for different shapes. Recently got pretzals in the shape of #5 for my daughter's class birthday.

PICKUP ONLY REVIEW. Came here about 10 minutes before they closed to grab a bag of pretzels. We got…read morethe mini pretzel nuggets, the cinnamon sugar one and 2 of the large braided pretzels. They were fresh so we chowed down on some as we were driving back. We were fans of the nuggets and the large pretzel! If you have a sweet tooth, you'll find the cinnamon sugar one delicious!