My annoying drain issue just completely overflowed for the first time, and it needed to be taken…read morecare of asap! I knew finding a plumber in the winter, and on Dec 30th, could be a real challenge. I connected with Omega through Yelp. They were the first to reply, and they were the first to call. We were lucky they had a cancellation. They coordinated an appointment with my renters, and arrived within a couple of hours. They were very clear on how they worked and bill for the job. They were professional, reasonable, skilled, and communicative. They completed a drain issue we have been fighting for 6 months. I understand this challenge may return. I hope it does not. At least next time I will know right away the company to call. Thanks Omega!

I called Omega Plumbing & Heating to replace a leaky outdoor faucet before temperatures dropped…read morebelow freezing. Junior came to assess the faucet and give me an estimate before beginning the project. As the faucet had to be completely replaced, it would require more time. I made an appointment for the beginning of the following week to make the repair. Junior showed up on time, and completed the repair in a few hours. This was impressive because he had to go under the house and go to Home Depot for an additional part. He was friendly, punctual and didn't leave anything for me to clean up. I am pleased that Omega Plumbing & Heating was able to repair the faucet within a week of calling them. The price was reasonable for such an in-depth repair, and now my flower garden won't have a permanent wet patch next year. I would highly recommend this company for simple or complicated plumbing fixes- in fact, I am going to call them again soon to fix my clogged tub!

Im doing a mini makeover in my bathroom and discovered a leak behind my vanity on Saturday. Jason…read morecame over on Sunday morning and fixed it. Definitely recommend this company. Jason was very friendly and did a great job. And the price was very reasonable. Was so worried about that. Will call again. Thank you!

We had a leak on the line to the hose bib. Titan sent out Diego Yanez. Diego did a great job. He…read morewas very knowledgeable and personable. The price was very reasonable. Titan has helped us out before, again with quality and knowledgeable people. Thank you, Titan!!!

I called Jolly Rooter on Friday to request a quote for installing a tankless water heater to…read morereplace my traditional tank before painting my garage interior. Rich, the owner of the business answered the call and sent Chris out for the quote. Their price was fair and lower compared to another quote and their knowledge of the work that would be required was extensive and much appreciated. They said they could do the job on Monday so I hired them on the spot. Chris showed up promptly Monday morning and spent the day doing an extremely meticulous job on the install. He took his time to make sure the end result would be pleasing to my very picky aesthetic standards as well as operating perfectly. The entire system was tested and working perfectly before I paid a dime. Look no further than Jolly Rooter for a very competent and reasonable plumbing company with excellent and friendly customer service! I will use them for all of my plumbing needs going forward and highly recommend you give them a call if you're here looking for a plumber. Thank you Chris! A+

Chris and Josh were courteous, friendly, and professional. Everything is great! I recommend them…read morehighly.

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

We have been a client of Nevada Heating and cooling for many years. They have never disappointed…read morewith their excellent customer service and prompt response. This was a different situation for selling a home and we had a situation with the appraiser of the home we were selling that went MIA and that report gone with them. In that timeframe, we had three items that need to be repaired to get the new appraisal done within three days for the buyers lender and agent. it was absolute chaos for all of us inclined as everything was hinging on this inspection. I spoke with Megan at Nevada Heating and cooling immediately the next morning who was understanding of our situation but said a lot of the techs were busy but to give her a few minutes and see what she could do for me. Within 30 minutes she called called back and we were on the schedule for the next morning to get this process going and assess the repairs requested which they did and we knew exactly what it would cost and how long to repair. With in 48 hours all repairs were done with three different technicians Alan, Rob, and Zach. All of them were on time, respectful, courteous, and there were no surprises with the repairs what was quoted is what was done. They made sure the repairs were done correctly. And I also had a check-in from Megan to make sure everything was good. I do understand that sometimes businesses get negative reviews, but I will tell you that for the past seven years I have never had any negative experiences with Nevada Heating and Cooling. They went above and beyond to help us out in a really difficult situation and we will continue with Nevada Heating and Cooling at our new home! Thanks again to the team for taking care of us without your quick response and support we would have been waiting longer for the inspection of the home we we're selling and could have caused major issues for the buyers lender. You not only helped us but helped them as well make there first home purchases a reality. Great job! -Patrick and Rex Read less

Missed a call from Nevada Heating to schedule my air-conditioning service. Call them back and…read more apparently, they are using an AI Assistant and a usual 5 minute appointment call has already taken 8 minutes. AI assistant asked numerous unnecessary questions from my name, address, phone, age of unit, service or repair, etc. I finally asked to speak to a live person and when I did, I answered more questions about our account and was told they didn't have any appointments available and it would be refered to dispatch, but someone should call me back within 24 hours. In addition to that, their AI assistant and person who answered the phone, couldn't pronounce the name of their business properly as in Nevada not in Na-vah-dah. This is what Customer Service has moved to apparently and it's unsatisfactory, not user-friendly, and not even close to anything that could be labeled acceptable customer service.

Great service at a fair price. My water heater needed to be replaced and quality of work was…read moreexcellent and the team was very polite. I would highly recommend and will use in the future.

Aiden answered my call right away and gave me a fair price straight out of the gate. Other co's…read moretied maintenance plans to a discount, that were still too expensive! They arrived as promised, were efficient and organized, and respected my home by keeping the area cleaned up after. The workmanship was quality I saw a lot of pride in what they do and would highly recommend them to anyone. I have them on speed dial now. Thanks so much for your hard work!

The dispatcher was very polite and courteous, call back when promised and the technician (Keaton)…read morewas just as polite and courteous. Best of all, he understood our problem and knew what exactly to do and did it well!

I used their services several years ago to fix a broken pipe behind our master tub and shower. Joe…read morewas fair, on time, diligent in completing the work and a very nice guy! No one enjoys dealing with plumbing emergencies or issues, but if you're looking for someone fair, honest and true to their word, you need to hire the services of The Dirty Plumber. Excellent overall and they are locally owned as well. Recommended.

UPDATE JUNE 27TH:…read more Sir, you know very well that's not all you did, you guys demanded payment without even assessing my sink first. I HIGHLY doubt you do that when you visit your white client's homes. I was also very welcoming and friendly to both of you. If you guys don't want to work with non-white customers, just add a sign to your business that clearly states "WHITES ONLY". ------------------------------------ ORIGINAL REVIEW: I don't even know how to address this, but here it goes: Do you guys demand payment upfront before even assessing the clogs from ALL your clients? When I opened the door, both technicians looked at me up and down and asked first if it was an apartment and told me they couldn't work here, to which I asked "why tho?" And the sir replied "because you have to let property management know, who's gonna pay?" as if thinking we weren't paying? I mean that's exactly why we called you, because WE WANTED TO PAY TO FIX OUR PROBLEM. Then after telling them that we of course were paying (hello?), before even assessing the clog, payment was demanded, and they didn't start until payment was confirmed. The other guy wouldn't even acknowledge me or respond to me when I made him a direct question. I'm not calling it racism, but it very well felt like I was being racially profiled. Yes, they fixed the problem and I'm very thankful for that, but the experience was very awkward. If you guys tell me that's your MO with ALL your clients and you ask for the payment first before even starting, I'll consider editing rating and review.

Our home warranty sent a plumber out, who I'll review separately, to diagnose and fix a basement…read morebathroom that stopped drawing. They said it was a mainline issue and we would have to find someone else. Based on Yelp reviews we called the Plumbing Doctor and had an appointment the next day. As it turns out the basement doesn't go to the mainline but goes through an ejector tank & pump up to the mainline. It took Dave about 3 minutes to diagnose the problem as a failed pump. He basically cleared the schedule the next day, had the pump replaced and we're back in business. Communicated through the whole process. Even though dealing with sewage in our basement the job was done spotlessly with a very thorough clean up. Pricing seems very reasonable though we didn't shop around. I'll give this locally owned small business a call every time and just skip my home warranty in the future. Much less headache for a reasonable price.