Six months ago I shopped around for a plumber to replace our water heater that had been out far longer than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company! read more

Ira Hansen and Sons Plumbing lied about service rendered! They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!) read more

I can't tell you enough about having a company you can call, and you know they will do it right. I had a sudden water leak in the garage during a family medical emergency, and Ira Hansen Plumbing came in an hour to fix it. Now I have one fewer thing to worry about. Chad is always wonderful, helpful, and reassuring. Wonderful company. Can't thank them enough. read more

I will probably write an update review once everything is done, but so far, this company has been so helpful. Our hose bib broke, not too bad of a leak, but I wanted to take care of it before winter hit. We have other plumbing issues going on (very minor), but the hose bib was my top priority. Our budget is really small right now. I called another company first and asked if they had payment plans. They acted like they had no idea what I was talking about and never got back to me. Then I called Ira and Sons because they replied to my Yelp project inquiry. Robyn was so easy to talk too and understanding. Alex, the technician who came out, was great! read more

Steve was great! Showed up on time and finished job promptly. Clean up work area and had a great personality. I will be making Ira Plumbing my go to and will refer to others when possible. read more

I had Gary service my tankless hot water heater today. He was prompt, efficient, kind, and friendly. He answered all my questions I had on my unit since I am new to a tankless water heater. I will definitely use this company again. read more

Steve and Ivan were great! They came in and saw what we needed and got it done in a timely manner.

Ira Hansen is always amazing. They are professional, courteous and charge a fair price. Dawson King came out recently to replace a fixture and garbage disposal. I could not be happier with him and the job he did. read more

This was the second company I had to call to resolve our plumbing issue. The first company was picked by our home warranty company; the second company was our choice. From now on, we're picking and choosing this company without hesitation. Ignacio and Ivan were outstanding technicians. They were so much more knowledgeable than the last one we had with the other company. They diagnosed the problem immediately, they had the proper equipment unlike the other company, they came well prepared, and it was a holiday and they didn't complain! They were so nice. Every future Plumbing need I won't even have to think twice I will be calling Ira Hansen and Sons. read more

Was experiencing an issue with the water heater at our house and called late on a Friday afternoon, fully expecting no technicians would be available till after the weekend, but luckily I was able to get help the very next day! Steve came out and trouble shot the issue and had our water heater replaced a few hours later! Everyone from the receptionist when I first called, to the technician, was friendly and punctual. Hoping I don't have to call for anymore issues but if I do, I know the team over at Ira Hansen is going to be the people I'll deal with read more

Steve our tech was awesome. He looked at our hot water heater and saw what was wrong, went to get the part returned and now it's fixed. Highly recommend read more

Definitely recommend Ira Hansen and Sons Plumbing for any of your plumbing needs. They are very fast, efficient, affordable and honest. Dawson came out the same day that I reached out and was able to give us a quote on what it would cost to replace our water heater. He had even offered to get to work that same evening after hours, however it did not work for our schedule. The fact that he offered to start work that same night is amazing and we greatly appreciate the offer. The quality of Dawson's work is top notch. Will definitely reach out again for any future needs. read more

Steve was a blessing!! My mom has an old house and needed several repairs. He fixed many things for a fair price and checked his work. He wouldn't leave without checking everything and made sure we followed instructions so we didn't disrupt his work. We will request him again!! read more

Steve and Alex replumbed our entire house. From beginning to end they made the process straightforward and clear. They involved us in decision-making and explained things completely so we could make the right choices when needed. They were friendly showed up on time, did great work and left the worksite spotless. Thanks to both of them for all their hard work. read more

Superlative at every level. Had a major retrofit of faulty kitec plumbing. ALL the pipes in our 2500 square foot house had to be replaced along with fittings and other ancillary plumbing items. 50 holes were cut in the drywall to facilitate the placement of new pipes. The process took a little more than a week - full time, involving a master plumber, apprentices and drywall specialists. The cost of retrofitting a 2-story house with 3 1/2 baths, 2-outside faucets, refrigerator water pipe and a new water heater was not cheap, but it was almost $20,000 less than a competitor's bid. I couldn't be more pleased with the quality of the work and the lack of disruption. It was beyond professionalism. You could not tell where one of the drywall holes had been cut and replastered and painted. Master plumber Greg was like a cardiologist, surgically adept at repiping my home's circulatory system. He covered-up furniture and cleaned-up like it was his house. Lest you think I'm unnecessary laudatory, think again. They did a magnificent job. It made me happy and secure spending major coin on something I mostly could not see and was more preventive in nature than a remodel or a home improvement. All of the items that were replaced and installed on the exterior were superior to what was there. And the fit and finish along with the workmanship was superb. It was all spearheaded by a master technician that works for Ira Hansen named Greg. He is the consummate professional. Having walked us through the initial plan of attack, he then undertook the work and later returned to explain all what he had done. I was amazed by his attention to detail, his workmanship and his plumbing chops. This review is beyond a recommendation. It's a salute to the craftsmanship, professionalism and value that Ira Hansen Plumbing manifested through the good work of master plumber Greg. read more

It is a major drag when you have a plumbing emergency on a holiday weekend. Luckily, we saw IH&SP had a 24/7 availability, and were thrilled they could get us in basically next day. We had one of their people come out, fix what turned out to be a minor problem, but was nonetheless really lucky call, as in the process we found a separate small fix that could have become a major problem. In a move which really saved our bacon, they were able to come back the day after and address this new concern. All the while, Ignacio, the technician who was sent out, was very frank and straightforward with us about what he was seeing and doing, the prices involved, and answering a bunch of questions we had. So all told, it definitely was a $600 dollar weekend I hadn't planned for, but it gave us some serious piece of mind. The easiness of scheduling, and the professionalism we experienced, are going to make sure we keep these guys in mind when next we have a plumbing emergency or need an upgrade. read more

I called for an estimate on hot water heater tank for my house and they were $1000.00 more than the other two companies. That's a lot of money! read more

We will forever use Ira Hansen and Plumbing for all of our needs. Our technician Marcus went above and beyond to help us out during a really stressful time. Our garage had been flooding all night and we couldn't get any other companies to come out for emergency plumbing issues. This was the only company that actually followed through on their word and came out here in a timely manner. Marcus came by, assessed, bought the parts and installed it in the same day. He was so nice, gave us all the insight we needed, and answered all our questions. The pricing was extremely fair and less than other companies. Thank you Marcus and Ira Hansen and Plumbing for helping us get through a really stressful time! read more

Awesome family owned local companyI called with what I thought was a problem, turned out a false alarmthey were so nice I will use them forever read more

I'm so extremely grateful for Gary at Ira Hansen Plumbing for not only taking care of my plumbing issues but also informing me of a couple of other very potentially hazardous issues in my crawl space. I appreciate the office contacted me immediately after sending them an email and got me an appointment as soon as possible, like the next day. Gary was extremely knowledgeable and took care of everything with a smile on his face. I know going into a crawlspace is not the most appealing job for a plumber. Thanks Gary and Ira Hansen Plumbing! read more

He came quickly, but didn't seem to know much about buried water lines. Didn't charge much though.

Geo Godoy is FAST and EFFICIENT. I'll ask for him every time I need plumbing work done around the house.

We needed a new hot water heater and got an estimate from a different company that seemed very overpriced. My husband went to Yelp and that's how he found this company! He sent them photos and info from the first company's inspection, then they gave us a quote. This company was much more affordable and my husband got a great vibe from them over the phone because of how professional and helpful they were. Greg came out to install our hot water heater and was great! He was friendly, up front about pricing, communicated with both me in person and my husband who was at work at the time, and explained things to me in a way that was easy to understand. He knocked and gave a head's up before coming inside if he needed to ask me something, let me know when I could expect to lose water for a short period of time, and kept me in the loop about when he left to get to supplies and would be coming back. Greg was very helpful, professional, and kind. The price I paid at the end is exactly what he told me at the beginning with no surprise added fees. He summarized all the changes he made and explained the warranty for this new heater before leaving. This company did a fantastic job, the new water heater is high quality and is a huge upgrade from our old one. We were excited to hear it should last us 15-20 years! It took a few hours to install but was definitely not an all-day job. It looks great and is everything we hoped for! Thank you for your services, we will definitely use this company again in the future if we have any other plumbing needs! read more

Geo came on short notice and did a great job. Water heater replaced in a few hours! Great communication as well.

I specially want to call out geo for his help with replacing my garbage disposal. He was on time and extremely friendly and professional at all times. He took his time to make sure it was installed correctly, made sure it was working correctly and even gave me tips on how to take care of it so we get more out of it. Definitely recommend this company for any plumbing issues you may have! read more

Another great experience with Hansen and Sons Plumbing. Unfortunately, I had to get a new water heater. Greg explained the difference in cost of repairing my old leaking water heater and installing a new quality water heater. I chose the new water heater. Greg was able to do everything in a day. I highly recommend Hansen and Sons. They will always be my go to plumbing read more

Moved to a new area of town and had to find a new plumber who worked in my new area. Pest inspector told me to try these guys. Extremely overpriced labor price is the main issue with them for me. Guy came to fix a leak under the sink and first said it needed to be replaced and quoted at about $350-$650 based on sink(seemed fair), then thankfully thought to look at a faucet connection which was loose before leaving. The plastic barn-style sink lifts out of the holding easily, which I didn't know, so the fix involved 5 minutes of lifting the sink up and tightening a part of the faucet that was loose with a wrench, to which I even helped hold the sink when asked. Less than 30 minutes later from walking through the door, the guy slapped me with a $225 bill. My old plumber fixed a faucet leak 6 months prior, with parts and an hour labor(and didn't ask me for help), for $170 the year before, so I knew this was a tad high(I'm too far out for him to work at my house now unfortunately). The real issue is when I asked the guy where he was getting the amount (no itemized receipt, real negative for me), he just looked down and told me he couldn't tell me, which threw me for a loop. When I spoke to the office manager about the lack of transparency with the billing and the pricing for 30 minutes labor, she said that they are more expensive than other providers because they give their employees benefits, and that their plumber is honest. The plumber may be honest, but I can't trust a plumber who is not only more expensive than my last plumber for less work and parts, but also can't explain to me where he is getting the bill amount from. I'll be looking for a new plumber again unfortunately. read more

Geo was on time, professional and provided quality service replacing our hot water heater. He explained the process, parts and time line and performed as outlined. Would definitely recommend Ira Hanson and Sons Plumbing. read more

Wow, what customer service! Our tankless water heater quit working and I discovered it about 9:30 in the evening. I searched the Internet for plumbing companies and saw that Ira Hansen and sons were well rated. On their website they Have a place to send them a message. I entered Information about my problem expecting to receive a reply the next morning. I couldn't believe it. I received an email and a text asking more details. By the time our exchange was completed, we had a service call scheduled for today. Later, Robyn got back to me saying they might be able to squeeze us in earlier in the day. Always welcome when you're without hot water. The technician finished his other work early and was able to get to our house about an hour before our new appointment time. Geo arrived with a smile on his face and a sturdy handshake. He explained what he had found and got our hot water running again. I am truly impressed with Ira Hansen and Sons Plumbing. Robyn's initial customer service was unbelievable. Geo's friendly and professional service work was great. And the price was about as I expected. Truly a five star experience. read more

Ira Hansen and Sons plumbing was a great experience! Geo was quick to identify the outdoor water system and provided helpful best practices we can utilize for winterization. Very approachable and friendly. Would highly recommend! read more

The DAY before our company arrived for Christmas, Sween fixed a very leaky toilet! We accidentally discovered it was overflowing! they came in a timely manner (EARLY!!) & finished the job in a timely fashion, so I could get on with my day! read more

I'm now going on week 3 of a botched plumbing job that this company said they were going to make right. This is also the 3rd time myself and my neighbor have had to go without running water because there "was a leak and it's too close to 5pm." Not to mention no one is ever available when you try to call. This has been THE WORST experience. read more

Ira Hansen and Sons Plumbing - For example. Who does this? - Plumbing Near Me - Sparks, Nevada

Fast, quality, friendly services! I submitted my request on Yelp and had a plumber here no more than 2 hours later. I was not charged additional fees given that the plumber arrived after 5 pm. Aaron arrived in no time and was able to get my main line cleared out. He was a very nice gentleman with an upbeat personality. He was great. I will definitely be using this company again for future needs! read more

We had a good experience. Friendly, prompt and got the job done right in a short amount of time. Knowledgeable about what he was doing. I would definitely use this plumbing company again. read more

Call Ira Hansen based on their Yelp reviews to help an elderly neighbor with a leaking water heater. They squeezed her in, even late on a Sunday, and were very helpful and kind. I'll be calling them soon for some work at my house. read more

I could not be happier with my experience with Ira Hansen and Sons Plumbing. The estimate process was easy and Gio expertly explained the work that needed to be done. The installation of my new water heater went very smooth. Gio arrived on time and professionally removed and installed my new tank and fittings. After the installation was completed Gio throughly explained all the work he had done and how to work and maintain the tank. Thank you Gio and ra Hansen and Sons Plumbing. read more

Geo Godoy came to help us fix a burst pipe this morning. He did an excellant job and helped us to be proactive with winter preparation so as to prevent pipe breaking in the future. read more

Greg Baustian arrived on time for my appointment. He immediately diagnosed the problem with my 12 year old water heater and gave me the option to repair or replace it. He thoroughly explained the problem so I could make the best decision for my situation. Given the age and the cost to repair I chose to replace it. Greg performed the installation of the new water heater same day to my delight. He was thorough, professional, and did an excellent job. I have used Ira Hanson plumbing many times and have always found then to provide quality work, highly recommended. Greg gets 5 stars for his work. It's not easy giving someone the bad news that something is broken, but he made the process as painless as possible. Thank you, Greg! read more

Our technician, Geo, was prompt and friendly. He explained the situation thoroughly and even finished the project early.

I'm really disappointed with this company. The installation of my steam shower was done incorrectly which resulted in the unit burning out after 3 years. It took so long to discover the issue because it only leaked heavily when the cleaning cycle was run. The descaling solution leaked right out the back and into the steam unit because it was not sealed properly. They refused to take any responsibility and demanded another $500 from me after failing to repair it the first time. I had to call the manufacturer to find out what they did wrong, call them several times, and file a complaint with the contractor's board before they finally came back to put the gasket on correctly. I had to take 2 days off work and this cost me over $900 to repair. You are professionals and you should take some responsibility for your work. Your customers should not have to do the legwork to find out where the gaskets are supposed to go... read more

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