I've been going to this garage for many years. They are very honest and fair. I trust them with my…read morecar. They keep track of the condition of my brakes, tires, battery, etc. I've had trouble getting my tire pressure correct and stop by and it's done for me. Phil and Paul are the best! Great family run business

Ole miserable man charged me 220 dollars for my car being towed to his place for 10 hoursread more

Nicest people ever. Went there twice over the last two days and they couldn't have been kinder or…read moremore helpful. Definitely recommend

Watch out - since Dale sold the business to this corporation, the service you get now is the…read moreopposite. I have been going to Tires International for 7 years and I have never had to question their integrity or care for their customers. Last year, Dale decided to finally retire (good for you, Dale!), but is going to stay with the business for 2 years, so that's why you will still see him there. I brought my vehicle for an oil change, like I typically do. Shortly after, my vehicle started making strange airy sounds in the motor area. Upon inspection, my air filter was upside-down which caused debris to accumulate and damage the air mass flow sensor. The above negligence resulted in a loss of use of my vehicle and a repair bill. Shame on you, Tires Int'l VIP for your shady practices for getting new work. This may work in the short-term, but people will be onto you. Long-term, you can guarantee your closure. How dare you intentionally cause damage to customer vehicles when you are entrusted to care for their vehicle? Beware.

Do yourself a favor, go to Larry's for all your car needs. We've been doing business with Larry for…read moreseveral years. He does such a great job and you will never have to worry about getting ripped off. We are so happy, with all the work he has done on our cars, we bought one of his used cars.

Ryan was patient with me during my low time at my job and is a great guy to talk to, he will help…read moreout in any way , Matt is a a plus mechanic , takes his time to diagnose each and every problem with the vehicle, Larry himself is a good man , they really did a APlus job and really worked with me ... if I could give 10 stars I would... excellent mechanics and people at Larry's garage, highly recommend

Jay is honest and forthright! I have had a transmission replaced there on my high mileage car, and…read moremore recently, he was totally upfront about what I needed to do to keep my old friend (car) going for a bit longer.

Growing up in Manchester our family has been coming here my whole life. Always great service. Staff…read moreis respectful and a pleasure to deal with :-)

I'm sure I'm like most people and don't enjoy spending money on big-ticket expenses for my vehicle,…read morebut at least when I'm here they give me a full explanation of what needs to be done and why. You gave the option of waiting with your vehicle or dropping it off and coming back later, depending on your schedule. I like being able to make their availability work with my schedule. During the pandemic they have the same staffing challenges as many other businesses, but they were able to fit me in around my schedule and I really appreciated it!

I dropped off my car at Firestone Store in Vernon on July 10 for an oil change and an inspection of…read morea suspected oil leak. When I left the vehicle, the touchscreen on the console was fully functional and had no cracks or damage. When I returned on July 12 to pick up my car, I immediately noticed that the touchscreen had been physically cracked. The damage was discovered while the vehicle was still at the Firestone location, and I reported it before accepting the vehicle back. The employee I spoke with was rude and dismissive, stating that Firestone was not responsible. Even claiming that no one touched the inside of the car at any time (even to move the car inside for work...) because the worked we requested was for other components. Because my concern was not taken seriously, I left the vehicle at the store and returned on Monday to speak with the store manager. I requested that any surveillance footage be reviewed to determine what happened, but I was told there were no cameras covering the whole Firestone area. To date, Firestone has provided no explanation for how the damage occurred and has not conducted any meaningful investigation while my vehicle was in its possession and control. My experience at Vernon Firestone has made me question whether VERNON FIRESTONE is worthy of customers' trust and whether vehicles are truly being handled with the care and respect they deserve. Protecting customers' property and addressing concerns responsibly are fundamental obligations of any service business!!!

Had a great experience at Vernon Goodyear.Service was excellent and manager Justin Forester went…read moreabove and beyond to make sure everything was taken care of.

When I say this Goodyear shop went above and beyond, it is no exaggeration. One hour before they…read morewere closing I came in after learning my tire was punctured after parking to go shopping. I was 45minutes from home. Immediately, Rachel greeted me, listened to the problem, and got me right in. Discovering that the tire was not repairable and they didn't have the right tire in stock, both Rachel and her manager, Marty, proceeded to call around and find a tire that would fit my car. Upon locating one, the manager got in his car, drove 25 min to the shop to get it, driving back where Rachel and the service technician stayed after working hours to put the new tire on and get me back on the road. The service was like something I've haven't experienced in a very long time! Kudos to the whole team but special shout out to Rachel, she was amazing!

we had a great experience with G!!! I have never had such an enjoyable experience at a car…read moredealership. G was accommodating. He heard what we were looking for and delivered...TWICE!!! We bought two cars from G because him, along with the service staff, finance guy, and sales staff, we truly had a great buying experience from start to finish. They were helpful and attentive. The service guys were super awesome and answered all our questions! We joke that we want to buy a third car so that we can go to the dealership All in all, everything g was top notch! I highly recommend the Vernon volkswagen team for your next car purchase!!!!! Kristen and Paul

worst dealership ever!! They lied about warranty, gas tank filled at pickup, and are lying at…read morecustomers about everything! Do NOT go here!

I'm from Vernon and this is the spot to take your whip. I usually only trust my car to the…read moredealership. But Farm Car Care is the only non-dealership auto shop that I'll go to. Even my parents go here when they don't take their cars to the dealership, and my parents are hard to please. Farm Car Care is always the cheapest in town. And just because they have the lowest prices doesn't mean the quality is cheap. They've been working on my cars for over ten years and I've never had a problem. In fact the last time I went there, I thought I needed new valve stems for my tires and Mike straight up told me mine were good. He totally could have sold me a part I didn't need, but he was honest! My brother works as an auto parts delivery driver in Vernon and recommends Farm Car Care as one of the best in this area.

So I got my notice to check emissions from my CT DMV…read more Went to the same place I always did (looks like ownership changed) Some crusty certified Emissions Tech takes my truck and runs the ODB2 check and it took a lot longer than expected. He comes back and says I failed because I dont have catalytic converters .... I thought this was a joke, however he was serious. At this point I am getting really pissed especially since the ODB2 passed but he failed me on the visual CAT check...? The funny part is that the same truck passed there 1 year ago .. I have a Kooks exhaust Green cats and headers i bought years ago and it wasnt a problem. He already put me in the system as compliance fail. I told him hes an idiot and went to another test station and they laughed and passed me with no problems. The shop was FarmCare in Rockville CT ....Stay away if anyone lives near by. The Subaru Dealer I went to had no issues. He also said I have fake cats and reprogrammed the ECU to pass emissions. This is either a way to force older vehicles off the street or just malicious behavior I am starting to hear more and more stories like this on the web....