Amazing service with the customer in mine. Kevin, Ben and their team displayed exceptional service…read moreto my Honda Ridgeline. I've been on this planet for over 80 years and have had both good and bad experiences with various dealerships during my lifetime. This dealership is one of the very best that I have ever dealt with. They are dedicated to serving the customer. Very rare in our society. I highly recommend this dealership for all makes and models of vehicles. Thank you for a job well done.

Visited Eds Garage today for service. Greeted by Ed, Lane, Tom ,Kevin Joey and Roman. They check…read moreall the details and give you great service at Suburban. My wife and daughter got great deals there. Pete and Lane run a tight but friendly ship over there, and you really cant ask for more when it comes to a new car experience. Service at Ed's is top notch. Bruce Fox

If you're looking for a low-key, relaxed car shopping experience... keep looking. These guys take…read morepushy sales to a whole new level. I went in just to look, not to make any purchases or decisions. I told my salesman that, repeatedly. I still endured over two hours of high pressure sales tactics, and yes they did hold my keys hostage in the finance manager's office so I couldn't drive away. In addition, as a woman, I found it rude and intimidating to be talked down to and talked over, barely able to get a word in until I barked back. Your experience may of course vary, but be ready. In the end I did purchase a vehicle, and the salesman earned a star by driving to me when I was unable to return to the dealership to sign paperwork. But anything for a sale, I guess.

I had the worst experience with the advisor and service manager at this Hyundai dealership in…read moreManchester. They have no customer service skills. I went down there to drop off my parents car and waited there for ever to help me and when I finally got some help the advisor was inputting receipts in the computer instead of helping me out. I just to drop off the car and leave by 3 pm. So I could get the shuttle to go home and the told me no shuttle they called out. When I told them that this is the worst experience I ever had and I wouldn't come back the manager threatened to throw me out of the dealership. I would recommend to ANYONE NOT To Go Too Key Hyundai in Manchester!!!!!

Tim, the new manager, is the most straight forward, honest and understanding car salesman I have…read moreever crossed paths with. Though I did not end up purchasing a vehicle at this moment in time, he still took the time to answer all my questions and never made me feel like he was forcing a deal upon me. He truly wanted me to find the perfect car for me, even if it wasnt something available on his lot. Not something you come across these days. I'll still be keeping an eye on their lot for cars available that fit my preferences moving forward and strongly reccomend them to anyone looking for a great, local dealer to Tolland county!

Worst dealership ever! Pretty sure it's a cover up business! I was approved for a car and was told…read moreit'd be ready Friday. Friday comes no car. They give me a loaner car til the following Tuesday, Tuesday comes no car still and the loaner car breaks down and they make it my problem and say they can't do anything about it and then cut the deal and drop off my traded in car and take back the loaner and tell me fuck you basically. Now they returned my car with key scratches and dents all along the drivers side and I have pictures of them unloading 8+ tires from my vehicle and parts as they were using it as storage and transport for parts during the days they had it! Very unprofessional and kept talking crap about my car and my family! Most unprofessional and for sure scam artists!! The loaner car they gave me Was being sold without a warranty too! It broke down 4 days after I was driving it!! They are setting up people to be suckered!

Walked in to get a quote for a transmission fluid replacement. It was greeted with nothing but…read moreattitude. They aren't even nice to your face anymore before they get your money. Do not recommend.

Made an appointment for a service evaluation for 9:00am. Left my vehicle there - they said it…read morewould take a couple hours. I called a few hours later for status - and got voicemail. They called a couple hours later and said it had not been looked at yet. No further contact thoughout the day and even as they closed. This is unacceptable. Further, the service was about a trasmission issue I complained about while it was still under warranty. The service dept said at that time that there wasn't anything to do unless the transmission failed - which it had not. As it turns out, there was a TSB for this very issue I was not notified of that may correct the issue. Of course, Vernon Chevrolet said since it was no longer in warranty, the service would be at my expense. Stay clear of these shady, greedy crooks.

we had a great experience with G!!! I have never had such an enjoyable experience at a car…read moredealership. G was accommodating. He heard what we were looking for and delivered...TWICE!!! We bought two cars from G because him, along with the service staff, finance guy, and sales staff, we truly had a great buying experience from start to finish. They were helpful and attentive. The service guys were super awesome and answered all our questions! We joke that we want to buy a third car so that we can go to the dealership All in all, everything g was top notch! I highly recommend the Vernon volkswagen team for your next car purchase!!!!! Kristen and Paul

worst dealership ever!! They lied about warranty, gas tank filled at pickup, and are lying at…read morecustomers about everything! Do NOT go here!

I brought my car in for a recall and regular maintenance service. From the time Larry dropped me to…read moremy destination, to the follow up call from Todd in the afternoon and meeting with Anthony who explained about the recall and took his time to pair my info center, everything was fantastic. Thank you Mr. Lynch for a very competent staff. Joe R

Excellent, knowledgeable and accomodating team that was instrumental in our being able to purchase…read morethe new car we just picked up today. I travel extensively for work, US & International, so making time to purchase a car the old fashion way (multiple trips to dealership/test drive at dealership/etc) and specifically for a car that was being introduced in 2026 was not an option for us, and the team at Lynch Toyota - From JR (Client Advisor); Clayton (Online Support), and Jonathan (Finance) made it happen from start to finish and even Adrian at the dealership front desk made today's car pick up process a breeze. We have been a long time Subaru family nationwide, so deciding to purchase the new "2026 Toyota RAV4 PHEV Woodland" was a big family discussion topic with lots and lots of questions that always started with Why? For us, long SUV PHEVs total range with high electric range and solid reliability in harsh winter/snow climates were key in narrowing down the possible car options and the 2026 RAV4 PHEV Woodland was far and above all the rest that we looked at. After deciding on the car, then we looked at the nearby dealership reviews and reached out with simple questions to a couple of them with the highest customer ratings, and it was at this point that the quick follow up by the Lynch Toyota team helped to make up our mind early on. We started our search process in November 2025, and knew the car was coming, but that it would not likely be here until May or June 2026, but with the help of the Lynch Team - we configured the car specs and they kept us informed along the way on the progress of deliveries - they found the exact configuration we wanted; reached out, and we put our deposit on the car. They also shared the various financing options and financial partner options, and gave us the latitude to make our own decisions each step of the way. The last challenge we faced was that I was again heading on the road overseas, and while the car was in the US - it did not make it to the dealership before my departure - it actually made it the day after I had to leave, but they made sure to hold the car for the 4 weeks I was away, and while it was also the only Woodland in stock - they did not abuse the car with multiple test-drives for potential customers and we very much appreciated that. Today at pick-up, we did not have a lot of time and they had all the paperwork ready to go by the time we got there, but Jonathan (finance) was on time for our appointment and took the time to explain each of the documents i was signing and all the warranties, and JR (Client Advisor) went thru each of the many new great features that this model is introducing - many of which I was not aware off/even after doing all our research - so very much apprecitated, and Adrian (Dealership Front Desk) even gave us a tour of where we would be coming back for oil changes and any service we may need. Bottomline, fron online to pick up - this was an excellent, knowledgeable and accomodating team that you will not go wrong with in purchasing your new car - specially, if your time is limited.

The showroom is all updated and beautiful and comfortable. The staff is very attentive and friendly…read morevery well managed place. This is my third lease. Next time I will definitely purchase. I feel totally comfortable here.

We've bought 3 new cars here and yes their service regularly. Every experience and touch point has…read morebeen professional and meets or exceeds our expectations. Yesterday we brought a family member here who wanted to buy her car off lease. She had gone to a different Mazda dealer in CT first and wasn't happy with all the fees and processes they outlined. At Manchester Mazda we were created by Lisa F. (Sales mgr.) as soon as we entered and handed off to Kris who was amazing. The process was outlined and straight forward., No cost inspection performed by the dealership and financing options were laid out from different lenders at different rates and loan lengths. We had a thoughtful discussion, made our decision and scheduled the transaction. They were helpful, professional, knowledgeable and friendly. Also, facility is new, bright, welcoming and has an awesome coffee, water and snack station. We couldn't have asked for better service or outcome. This place rocks - tell your friends!

I had a slow leak with one of my trailer tires, I had gone to Town Fair tire twice to fix and both…read moretime they replaced valve, and it still leaked. I bought new rim and tried to go to Firestone to swap tire, they said they won't mount tires unless they still have stickers on them even though my tire was a 2025. I went up to Meineke and they said no problem. They mounted tire on new rim and when I went to pickup they said to just give the tech $10 but if I didn't have cash to just take it. These guys were great to deal with, and most folks don't want to give you time of day for such a small job. I will give them a chance next time I need tires or something fixed, sometimes its the small things that matter.

0 stars!!! Went in for a tire rotation and oil change and will never go here again. I requested…read moreadditional work but was told it was not needed...thats fine. But to whip out of the parking lot and back in on a test drive that I did not authorize was not professional. Let along loungely driving with a hand out the window is not either. Took my car home and there is a large jagged gash on my sidewall of my tire. Spoke to the manager and owner who dismissed me. They offered to review footage of cameras but then refused when my husband wanted to watch the footage with them. They lie to make you quiet, they damage your property, and they do not take accountability. So an $88 visit now turned into a $1,000 tire change since my car is AWD. To top it off, they called the cops to remove my husband from the property but wouldn't just watch the footage. If that doesn't say guilty - I do not know what does! Not to mention Sue, and the manager Chris , and owner Stu are just downright disrespectful and condescending. Never again. Cops even said do not bring your car here.