I highly recommend JC's Garrison Muffler. John demonstrated exceptional professionalism, taking the…read moretime to understand my concerns and providing prompt service. He was able to inspect my vehicle the same day and expertly resolved the muffler issue--my car has never sounded better. The pricing was fair and transparent, making JC's Garrison Muffler a trustworthy and reliable choice for automotive service.

Super quick service. They told me they couldn't get me in for a few days, but I was calling on my…read moreonly day off that week and they got me in that day. Could not ask for more. And the worker drove my car right up to the curb for me when the work was done! Great experience here.

Two things you need to look for servicing your car. Honesty and competency. Garrison has both…read more Bill Marr is the owner and is hands on most days.

Great service! I was traveling from the USA to Canada when my front tire was making a very…read moreconcerning noise. NAPA Auto in Garrison was the closest autobody shop. The secretary (cant remember her name but started with an S) could tell I was anxious as I was not from the area and concerned I would not be able to get assistance. She answered all my questions and was extremely professional and showed she really cared for her customers. When we arrived at the shop, Bill immediately went out to my car diagnosed my 3 loose lug nuts and tire misalignment from a previous snow tire exchange. He made sure to drive the vehicle around the block to make sure it was safe to drive. Did not charge us anything for the time and maintenance provided. I can not thank these 2 enough for providing quick and free care to my car, and helped calm my anxiety so that I did not feel anxious driving away as I could have easily lost a tire while driving on the freeway.

Did a great job rebuilding my transom and painting my boat. The paint is still looking good some 10…read moreyears later

We took our F350 diesel truck to Shawn Ott at 13717 Ort Rd, niagara falls on January 11, 2012 for…read morea repair. He quoted us $200 and a few days. A week later without our approval Shawn Ott pulled the head out of our truck and on January 21, 2012 he gave us an invoice for $1414. He refused to work further on the truck until we gave him cash. We advised Mr Ott we were leaving on a vacation Jan 23 and needed the truck as it is our tow vehicle for our travel trailer. We had booked the vacation a year in advance. Mr. Ott said he could have it done in time. The truck was not done and we purchased another tow vehicle, so we could take our trip. Mr Ott promised to have the truck fixed by the time we returned. While we were gone Mr Ott pulled the plates off our truck and parked it on the side of the road. When we asked why our truck wasn't running he demanded more money and threatened that he wouldn't work on the truck. After eleven weeks of having our truck on March 28, 2012 after being threatened with physical violence by Mr Ott we had our truck towed away from Mr Ott's garage/house. We had given him over $3000 in cash and the truck is still not running. Mr Ott came to our house and threatened us again. We notified the police and submitted an information report. We are fearful that Mr Ott will damage our property. We are considering civil action, but don't think we'd get any money back. While he had our truck it was damaged from driving other vehicles into it and painting nearby. The truck is destroyed and we're out over $4000 (we purchased $1000 in parts that we believe Mr Ott sold on kijiji rather than putting them on our truck). We also believe he pulled our plates off our truck and was using them to drive other un-insured or registered vehicles. We found this website about others who have been tricked by Shawn Ott: http://www.penciltrick.com/index.php/automotive/stevensville-auto-truck-marine/comment-page-1/#comment-201434

We (2 senior women) took our vehicle in for an oil change before a long trip (through Toronto on…read morethe 401). We were told that we needed rear brakes because the calipers were seized on the pads. First estimate $1275 (OEM parts)...before authorizing the repair we asked for an estimate on lower priced pads and rotors...and we checked elsewhere for a price comparison. When we suggested we had a much reduced quote and wondered why it took so long to get an answer for parts price from this shop, we were told the job was in process and brakes all apart now. Got a call saying - good news calipers not seized they can be reused and now job would be $450. Suggested we would take to the other shop, and we were told "if they could put back brakes" it would cost an hours wage and he wasn't sure it could be done safely. When we came to take the car elsewhere half an hour later it was on the lot. We were charged one hour $100 plus a $20 brake check fee, a fee for windshield fld top up (which didn't happen), and old rusty bolts were installed as a final farewell. It is too bad, there was such poor communication from this shop and nasty additional fees. The "oil change" that cost $208 was hardly little compensation to this auto repair shop for a loss of 2 persons business. Talk about bite your nose to spite your face!

They ripped me off so badly. Sold me a used tire that I didn't get to see until after it was paid…read morefor and mounted. It was so cracked and unsafe I had to throw it away immediately and get a new one somewhere else. Huge waste of time, very aggressive confrontational gruff service, all around bummer.

Excellent customer service. Thorough detail on the process. Everyone I dealt with there was very…read morepolite and informative. I had a CAA card which gave 10% off and they threw in another 10% discount out of nowhere. Plus you get to pick a free product off the shelf with a value of up to $10. Highly recommend!

From the owner: Get premium rust proofing and undercoating for cars, trucks, and electric vehicles at our centre in…read moreFort Erie, ON. Our petroleum-based rust inhibitors contain no solvents and are environmentally safe, non-toxic, non-flammable, and non-corrosive. Krown can be applied in any weather while effectively protecting metal and electrical components from rust. An annual visit ensures your vehicle looks better, lasts longer, maintains a higher resale value, and is safer to drive. This location offers Krown Salt Eliminator for total salt removal--ask about this powerful solution for stubborn salt buildup. Choose Canada's leading rust-proofing service for the best protection and warranty in the industry. All technicians are certified.

In life, you need a good lawyer, good neighbor, good dry cleaner and a good mechanic…read more I've been a client of Russo's Auto Service for many, many years. Joe Russo clocks in every day for a couple of hours and now his sons run the shop. When my mom's Mini Cooper needed service, I knew just who to call. Handling everything across the country, Russo's made my life so much easier, towing out the car on a flatbed (battery long dead) and getting it repaired, buffed up and inspected prior to sale. The billing met their estimate, no surprises. If you live in Buffalo or are driving through and suddenly need a mechanic, be confident Russo's will get your car running perfectly again - and at a reasonable price. Trust. Absolute highest recommendation.

No longer offer 10% AAA labor discount. They're quite busy but same day turnaround. Desk people…read morewere polite and friendly. Person working the lot seemed like he was competing with me for a parking spot which was annoying, especially when operating on like 3 hours of sleep. I decided to give up and left the car right in the middle of the lot since it seemed that me trying to park was infringing on their business. He then complained to me about my park job. Decided that risk of colliding with another car while he was trying to park another car was greater than leaving it to a "pro," who appeared to be king of the lot.

Being new to the Welland area meant searching for a consistently honest, efficient and…read moreknowledgeable mechanic to service our vehicle. We all know how difficult that is! If this is the type of professional you are looking for then JOHN'S AUTO PRO is the place to go!!!! Thank You BLAIR. Thank you Courtesy/Service department you do a great job!!!

John's Bug Shop is a full service Classic VW Speed and Restoration Shop in Welland. John also hosts…read moreprobably the largest Volkswagen car show in Canada in Niagara Falls every June. He is a well respected mechanic and a key personality in the show car scene. With a couple bays and a well trained and career experienced staff you can't go wrong bringing your VW here. The only reason I'm holding back a star is that John's isn't closer to Toronto.

Been here a couple of times and they always do a great job. You should make an appointment because…read morethey are always busy. Their price are always reasonable.

The ugly truth about this shop is they did a HORRIBLE job at fixing my car. I took it in and left…read morewith it in even WORSE condition. The woman who worked the front desk (with very blue eyes) was also extremely rude and just seemed generally unhappy. I've had to take my car BACK to ANOTHER shop to get the problem fixed. And it only took the next shop a couple days! My car was here for weeks. I don't know how this happened, because according to the podcast, they've had this business forever! I recommend checking the podcast out (their daughter's) because it really provided me insight into how the business has managed to stay so successful over the years. The pod name is the same first 4 words of this review. I'm shocked! I don't recommend this place, but I'm willing to give them another chance. The reviews must be correct, right? The reviews are stellar. I mean, the only reason a review wouldn't be allowed is if it wasn't relevant to the fact that it's an auto tech business, right?