I needed a transmission range sensor and Pep Boys told me that they can't do that that I have to…read moretake it to the dealership or wherever I got the van. Well, they were incorrect, Top Value Transmissions got in touch with me and let me know that they take care of that. Amy, the owner wasn't sure if that was gonna be the actual problem or not until she saw it for herself. So I brought my van out there, it's borderline wheatfield and Niagara Falls, New York.. She had to order the part because I did in fact need the sensor, and it took six days to get there, so I went without a van, but I could've gotten it if I wanted it bad enough I just didn't really care at that point, I was so fed up with needing so much stuff done to the van to pass inspection. Amy found a lot of problems with it, of course. So she replaced the brakes and brake pads and other things that I don't know but everything that it definitely needed. And then eventually did the transmission sensor. Forgetting all the work done that I did it didn't cost too much. I mean it was a lot a lot for me. I can't afford anything is everybody knows, but just under $2000 to get a lot of work done. But just driving it home the van felt like a completely different van. Felt so nice. So she was able to take care of the job. I highly recommend her. She goes into detail about what you need. She's not a bullshitter and she even holds onto the parts that she took from your vehicle that were damaged and shows you afterwards and boy was mine in dire need of parts. Thank you, Amy and crew.

From the owner: Women Owned! Quality repairs at an affordable price. We will match or beat any written verified…read morequote within a 60 mile radius. After hours pick-up and drop-off available upon request.

Extremely competent mechanics who do it right the first time! Spotlessly clean shop and 2 friendly…read moreowners. I will never go anywhere else.

Before we moved away from WNY, we used Mr. Best Wrench exclusively. The crew at Mr. Best Wrench…read morereally went above and beyond. They have bright clean shop and knowledgeable staff who were able to fix anything we presented them. From standard oil changes and inspections to complex transmission questions they knew it all. I would HIGHLY recommend Mr. Best Wrench to anyone who is looking for a mechanic.

I expected to clean my windshield after a long trip, but there was no water/windshield wash in the…read morecontainers near the refuel sites. Additionally, the quality of the squeegees was poor ... They appeared to be dried out. Perhaps this is on purpose to persuade a very expensive car wash, but that's just my opinion. I will not be using this establishment in the future.

Every time I got through it's fast and easy. Sometimes the people in line don't know how to zipper…read morein, but it's never really an issue. The gas discount is awesome and the self detailing is AMAZING!

Used a Groupon for a full synthetic oil change and the person wasn't familiar with how to process…read moreit. Then someone else was called over to teach the person how to do it and required me to enter my email address and phone number even though they have this in their database since I have been going to this and other valvoline for years. When I said that I didn't understand why I had to provide this information again when they clearly have my information for years. The insisted that I must provide this again and that I was being a difficult customer!? They also tried to keep upselling me additional services which was annoying. The total cost as $100 which was not much of a saving.

Spouse took car there for oil changed. Went to the local Valvoline off of Militery Road in Niagara…read moreFalls NY. Car sat for a week. Had to go out of state for a funeral, made it halfway to destination and started have problems with car. pulled into local shop, they looked at coil pack, spark plug. They recommended taking to local dodge dealer, but we were not local. left car there and continued onto destination with other vehicle. picked up 3 days later was able to limp back home on 3 cylinders, took it to our mechanic, looked it over and found out valvoline put over an extra qt of oil into engine. Now they are claiming they didn't do that, but that we did iT even suggested that our mechanic Put the extra oil in. Travis the manager even told me that the guy who changed our oil was fired for having a bad attitude. will be taking this to civil action.

Service was good and on time. I'm from near Detroit: My car (2011 Sienna) broke down on Dec 7, and…read moreluckily this shop took it in. Ryan was on duty and they finished the job the next day. My sons went up to pick up the car a week later (Dec 14). Unfortunately they left off the (plastic) engine beauty cover under the hood. Ryan (the shop manager) promised me that he'd send it to me, and that it would be sent out on Dec 19. Today is Jan 2, and I still haven't seen it. I've called many times after Dec 19 to see where it is, but Ryan (the manager) has been avoiding my calls, not answering, and not calling back. What recourse do I have? In my mind, the job isn't complete until the vehicle is completely put back together. Edit!::: I tried to call the number but option 2 is the HR line. Please give me another number to call. Thx.

Need to replace a tire on short notice. They got me and back on the road quickly. Very professional…read moreand the work was done perfectly. Clean and organized shop and office.

This shop does decent work, but will gouge you. I took my car in to this shop because the…read moremaintenance light turned on. I dropped the car off in the morning. The receptionist called in the afternoon saying my car was ready for pickup. I arrived at the shop and found out they charged me $120 dollars for parts and labor to replace a cabin air filter and an engine air filter. Both of these filters I could have changed myself within 20 min for ~$30. If you choose to hire them, demand to know what work they will do on your car and the expected charges upfront before they do any work. Don't let them get away with games.

I was traveling through town and visiting for a few days so I called around for an oil change and…read moretune up for my jeep. Lou was professionals and understanding. Reasonable prices and no gimmicks;) Thank you Lou and your staff for wonderful service!:) They are also pet friendly:)

I needed new tires to pass inspection on my 15-year-old car. I didn't want to spend a fortune on…read morenew tires on a vehicle that was on its last legs. i got good quality tires at a great price here. Tires installed in less than an hour.

Absolutely terrible! Have to wait 3 or more hrs wouldn't change just 1 tire bc 4 wheel..I went in…read moredebt to get another tire bc of your stupid policies you should get out of car business those guys know nothing they just rip u off...never again people don't go when I was there on 12/5 many people walked out bc wait time and ant do jobs...people your better off going to your neighborhood garage

This location does not want your business…read more My wife stopped in to enquire about them patching a leak in her tire and they were incredibly rude and dismissive towards her, mumbling that they would be closing soon. While that can be understandable, no, "we can't take you in now, but we can schedule an appointment for the future", instead they acted annoyed that she even ask that they possibly provide a service. That's fine, if they don't want our business, we're happy to give it to somebody else and suggest you also do the same.

Came here for flat repair! Very helpful. Very reasonably priced. Tire Patched flat repair quality…read moreway to fix a flat. Came here in despair and price was very reasonable.

I live in Canada and have been coming here for 3 years…read more Excellent prices and service Easy to make appointments They have access to wide range of tire companies I have saved from 200$ to 1200$ Cdn on a set of tires depending on the kind of vehicle I definitely recommend and have been completely satisfied with Kendzia auto NT

Be very careful.... took truck in to get tires installed. After pulling out onto blvd the rear tire…read morecame off and created alot of damage inside wheel well and truck bed. They are not owning up to their responsibility. Manager Frank gave the run around for weeks and finally gave us the number for the owner Cliff Kendzia and he is also refusing to respond. Next step is court. Save yourself the hassle and go elsewhere!

If you're going for a NYS inspection, you're going to have a very long wait…read more There was 1 car in the shop for an inspection & the guy said it would be at least an hour (for an inspection???) Then, the old man who had been waiting for over an hour before I got there, said he's been working on the same car this whole time. The mechanic said the old man's car would take at least a 1/2 hour. Then, a semi came & he was helping unload that. A woman pulled up for an oil change & he took her right in. He said any oil changes that come in before my van gets inspected, he's gonna take first. I left ! Screw that bs !!

Not the best value (60.00 oil change) I would suggest shopping around a little before going here. I…read morehad to listen to the relationship drama between the employees while waiting.