1. Bertram Keeley L, DVM

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Atwater, CA

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Bertram Keeley L, DVM

5.0 (1 review)

Services - Bertram Keeley L, DVM

Pet physical or wellness exam

Pet vaccinations

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17 years ago

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Friendly Acre Farm - I love my Birdie!!! Best Baby ever. She is the most sweet gentle loving baby bear ever.

Friendly Acre Farm

(22 reviews)

I really wanted a female Maltipoo so I did my research and found Friendly Acre Farms with mostly…read morepositive results. I could have bought one here in town from a private party for $500 but I thought paying more for a caring, knowledgeable Breeder was the safer way to go. After a few confusing phone calls with Sarah, I made the 120 mile drive to pick up my 11 week old (f) Maltipoo. Prior to picking her up, Sarah's stories kept changing slightly but nothing of major concern. She had been very busy with her church that week and maybe forgot what she had last told me. Keep in mind I don't know much about the business of Breeding. I have been a small dog owner for many years but that's it. I'm a little bit relying on Sarah's expertise. I arrived at Friendly Acre Farms and Sarah came out with my puppy. We talked for 5 minutes or so, I quickly signed some papers, she gave us some dog food and that was it. I just assumed if I needed anything more she would be available on Instagram, DM, or phone. Due to the Thanksgiving holiday my vet was able to see her within 2 weeks. I put her on the Puppy Health Plan, she weighed in at 2.9 lb and looked great. I shared the vaccine record Sarah gave me that only had 3 vaccine stickers on it and no signatures. Sarah had verbally informed me she had all her Parvo shots and should be safe in 10 days after the last shot. Luckily the vet was able to correct that statement. She won't be safe from contracting Parvo for another 4-6 week, once the vet administers her vaccines. I got the impression the vet can't rely on the stickers on her shot record since the shot record was not signed by a vet. Also DOB was incorrect and I had to DM Sarah for that. No other info was completed by Sarah's vet so I'm assuming Sarah never had her seen by a vet?? I don't really know. She verbally told me the mother was 8-10 lb and Father was 5 lb. That's all I received from Sarah for $2,500. That part is all ok really because I let it all happen. I should have known to ask more questions. My vet spoke with me about the dog food Sarah had her on. She said there is a concern by the FDA that grain free food is causing heart problems in young dogs so she asked me to wean her off. I sent a DM to Sarah as heads up since this FDA investigation is fairly new (2023) and she may not be aware. Sarah had not heard about it and was defensive as if I was accusing her of something but I finally got her to understand I was simply sharing information with her. Nothing else. One week later I took my puppy back for a second vet visit. This time she received Shots, DNA/ genetic analysis and fecal exam. One week later my vet called to inform me her lab results indicate she has Giardia, a parasite found in drinking water and dirty kennels. Medication was ordered and hopefully she can clear the parasite from her tiny body. So far she is asymptomatic. My first thought was why didn't Sarah mention this? I would have told my vet immediately had I known. So I sent a DM to Sarah and she said Yes, she knew my puppy had Giardia and she had treated her for it. She said all her dogs are treated for this and other parasites. I asked did you retest to see if it cleared? No answer to that specific question. Sarah started quoting the papers I signed when I picked her up. My concern was the lack of honesty, her concern was that she wasn't responsible. Honesty wasn't listed in her paperwork. Why didn't she tell me this? Was I supposed to know? Then she tells me I can bring my dog back?????? WHAT??? She finally apologized and said she forgot to inform me. Anyway after a few more DM of her pointing the finger at me, I ended with, I just want the truth about my puppy because now I don't know what else my dog may have. I told her I thought she was a bad breeder. I was mad. She blocked me from her Instagram. How silly is that. The moral to this story is listen to your intuition. I knew something wasn't right from the beginning. At the end of the day, my family and I love our new puppy, in sickness and health. For her sake I hope she remains healthy.

We got our Goldendoodle from Sarah in January of 2019 and she is the best! She is the cutest most…read morewell behaved puppy. She loves kids and is extremely smart! We have referred multiple people to Sarah since then. Check out her Instagram https://instagram.com/mygoldendoodlepuppy?igshid=YmMyMTA2M2Y=

Taylor Veterinary Emergency

Taylor Veterinary Emergency

(337 reviews)

I usually don't leave reviews (unless my experience at a place was well enough to leave one) but I…read morethought this emergency vet clinic deserved one. Around 8pm on march 21st my cat started having trouble breathing and she started convulsing. She wasn't breathing until my brother would shake her to start breathing again. We rushed her to this emergency clinic but she sadly passed away in my brothers arms in the car just two minutes from the clinic. The team was fantastic. One of the members there who took my cat to the back let us stay there for as long as I needed and didn't judge me for crying loudly. My mother paid $600 in total for my beloved cat to be cremated and to have a clay print of her paws which in my opinion is a great price. About a week(ish) later we got to pick up her ashes and the clay print we were promised and I believe the team went above and beyond. I received a card with the team's signatures and a certificate of cremation.

What a disappointing experience. My husband took our dog in for surgery, and what should have been…read morea straightforward visit turned into an extremely unprofessional encounter. Following a minor miscommunication regarding pricing from other staff members, an older employee became confrontational and began calling my husband names being racist to him!!. She even went as far as making inappropriate comments about our family and children. Regardless of any misunderstanding, there is never an excuse for staff to speak to clients in such a disrespectful and unprofessional manner. Instead of addressing the situation professionally and taking accountability for the confusion, the behavior we experienced was unacceptable. We entrusted this facility with the care of our pet and expected to be treated with courtesy and respect. Unfortunately, that was not the case. Based on our experience, I would not recommend this clinic to others who expect professionalism, respectful communication, and accountability from veterinary staff.

Sisk Veterinary Hospital - Surgery Room

Sisk Veterinary Hospital

(196 reviews)

Everyone at Sailda Veterinary Hospital are amazing caring people. They have taken amazing care of…read moreour pets since they opened here in Salida. Our current dog, Maggie, has recieved top notch care through her recent battle with Parvo. Maggie is alive and kicking as a result of the great care and guidance they have provided us throughout the whole Parvo scare. We owe them a great big thank you from the bottom of our hearts for saving our "Baby" Maggie. Looking for a great Veterinary . . . Look no further. Salida Veterinary Hospital is the best. Ray & Joaine

Since my first amazing experience here ... my senior baby Reptar of 12 years passed away 4/24/26 …read more I wasn't going to share my ending experience but out of love and respect for my sweet boy , I'm going to tell it . The mass ended up being mast cell tumor and the cancer had spread giving me weeks left with him . After his first removal 2/26 , the aftercare seemed like they cared , hence the 5 star review . They called after to check up on him , would answer my calls to any questions I had about his healing and such .. healing was going well . Then he got another big mass shortly after close to where the previous surgery was . We scheduled another removal . The 2nd removal and healing process was HORRIBLE . Engraved in my mind and truly traumatized forever .. and then the after care and treatment we both got from the staff , "supervisor" and vet assistants was beyond heartless . He was prescribed carprofen for his pain meds after surgery even though I asked for rimadyl since he's always taken that for pain . the carprofen had lamb flavor in it causing him to have outbreaks and suffering on top of the cancer attacking his body making his time left here more miserable . I couldn't figure out why or if it was the cancer ?? until I found out there was lamb in the pain pill and he's allergic to lamb .. I didn't know it had flavoring nor was I asked anything about allergies to things like that . I thought they were just normal pain pills being prescribed , I'd break half and put it in mashed potatoes or something soft and he'd just swallow it , he doesn't chew medicine ... so that upset me because he suffered for a while until I stopped giving him the pills and he immediately changed behavior and started acting back to normal and all the reactions settled . He was gushing blood and puss out of his new and old incision even though the old one basically healed , it was infected and forcing its way out reopening the healed scar . I called the office scared asking for advice and some antibiotics and Sam the receptionist really really really made this harder on me than it already was . Her attitude , the lack of empathy and respect she continuously showed throughout our interactions over the phone , lack of urgency when I needed to pass on important messages to Dr.Singh , she would refuse and try to give me her own advice FIRST until I was adamant I wanted it passed on ... I spoke to the office supervisor Shay about her actions because how are you the face of the vet/answering phones and have an attitude like that towards GRIEVING patients whose dog is currently dying ?! Ridiculous . Spoke to an employee named Zaire a couple times in replacement of Sam that were unpleasant as well , both need to be retrained in customer service and BOTH lacked respect and empathy ! It got to a point where he was constantly throwing up and I was researching that they can prescribe nausea pills or give a shot for relief , that option was being denied to me because they wanted me to come back in for another transaction "to see if he really needed them" instead of just prescribing my dying dog the pills at Costco for some relief in his final days ... Dr.Singh wasn't in the office for that request so Dr.Berrar according to what the staff told me , that he wouldn't give me anything until I came back in the office even though we were just there the day before and them all seeing the condition he was in . Shay did eventually offer for me to come in for a shot for 1 day relief FOR NOW but I was already so mentally drained after all the fighting , I got him help elsewhere for that . Dr. Singh told me personally in our visit if I needed anything medication wise to send in the request and he'd get on it and I was constantly being shut down while I'm trying to be an advocate and be strong for my dog while my heart was breaking from losing him .. so so discouraging on top of losing my best friend right in front of my eyes . After he passed away , I had so much hurt and anger towards the recent actions of this vet , I HAD to tell Shay EVERYTHING that happened , bawling my eyes out on the phone and eventually letting her know that he had passed away . $5000 later and my dog isn't here anymore , not once did the staff or Dr. Singh reach out with a call , send a card of condolences or anything . This felt very transactional and not genuine AT ALL . My poor baby suffered soooo much his last days and I was doing my ALL to fight for him and get him the help he needed , just for it all to be too late . All I have left to say is .... I hope the staff I dealt with never have such a deep attachment to someone special or an animal the way I did and be treated how I was while I was going and AM going through this HELL time , instead of being comforted and supported . Reptar deserved way more respect and love than what he got from this office , he was nothing but loving to them and a senior boy in his last days . My heart is beyond shattered . Gutted .

Bertram Keeley L, DVM - vet - Updated July 2026

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