Absolutely the worst experience -- avoid at all costs! I went to Vickie for a haircut and color, and it was a complete disaster. My roots had grown out dark brown, and I clearly asked for balayage/highlights. She applied bleach and left it on for nearly 2 hours, constantly "checking" but clearly having no clue what she was doing. After washing my hair, she slapped toner all over in the most unprofessional way. She bragged about having "40 years of experience," which is laughable -- no professional with real experience would do such a poor job. When she dried my hair, I was horrified: streaks, patchy spots, no blending whatsoever. My time and money were completely wasted. Finally she admited and still charged me for hair cut Do yourself a favor -- do not go to this so-called stylist. Total scam, total waste, and a huge mistake I will never repeat read more

Vickie is the best hairstylist and one of the nicest people I know. She is so sweet and patient. I have known her for almost 10 years now and does an excellent job coloring and straightening my hair. I highly recommend her. She is professional and kind. read more

My dearest friend Noah had needed a haircut. So he went to Bert's on a gloomy, rainy day. He was feeling a bit blue as his newly eagle, Titus, just left him for a better owner. He walked into Bert's and instantly felt this unmatched happy vibe. He got right in the chair and instantly was greeted by Jason who gave him a haircut to cherish forever. Thanks Bert's barbershop for making his day and week a whole lot better. read more

Jason is absolutely awesome! I remember originally finding this place because I needed a barber in walking distance. Stopping in is quick, and he's a great conversationalist. Never a dull moment! read more

Outstanding haircut, price and customer service!!! And plenty of free parking! Great find in the neighborhood even though it's been there forever. read more

This is a review for Jean Vu! She is a fantastic hairstylist who pays a lots of attention to detail and care for her clients. I regularly get a root touch up, tone and trims as needed from Jean who will honestly tell me what I need to do to maintain healthy hair. My friends and I are so happy to find her. read more

I have gone to the same stylist since I was friggin' 16 years old! She used to be at The Hair Loft, also in San Mateo (or Foster City?), and I followed when she moved to Bert's. Bert's is a WAY better choice for four reasons: 1.) It is SUPER easy to get to. It's RIGHT OFF 92. (Not the PRETTIEST location, but it is convenient.) 2.) It is smaller. There aren't 24 stylists scampering around. 3.) The barber and other stylists aren't complete snobs who act like your patronage doesn't mean anything unless you get a $300 dye-and-highlight job every month. All of the stylists there are super nice and polite. 4.) It is totally family owned. There are two ESPECIALLY great stylists there: Natalie and Annette, who happen to be twins. (How adorable is that?!) I go to Natalie, and my best friend has gone to Annette for YEARS. These girls LISTEN to what you want. I have recommended them to AT LEAST 3 people, who all have loved them as much as I do. MY ONE WARNING: THEY DO NOT TAKE CREDIT CARDS. CASH OR CHECK ONLY. Annoying, but worth the extra effort! read more

I've followed Annette around from Strands to Hair Loft and now to Bert's. I've been going to her since I was in the third grade and I have to say that I love her and Bert's. It's such a cute, family-owned place... Everyone is so nice and friendly (I was fed a cupcake the last time I went in) and the prices are way reasonable - I once went to this fancy-shmancy salon for people with curly hair and it was a disaster! $200+ for what I can get here at half the price and my hair looked exactly the same. I would recommend her and this establishment to anyone. read more

If your kids are not into riding on a pony while getting their hair cut, then Bert's Hair Design is for them. This is a real salon and real barber shop - complete with the old time barber chairs. My two boys have been getting their hair cut by Jason since they starting growing hair... and we wouldn't go anywhere else. Jason is just awesome. He's a down to earth guy and my boys adore him. He's become somewhat of a mentor to them as they grow up. I love that they look up to him and take his advice. If you have young boys and are looking for someone "cool" to cut their hair, give Jason a call. read more

What a cool place! It's run by these really beefy, kinda vulgar, but very friendly East Coast-type Italian guys (father and son) that remind me, well, of me. Turns out though, unlike me, they are SF/West Coast natives, which was a total surprise. They've been cutting heads out here for generations; there's even family in the city (Potrero Hill) that's been at it for half a century. Nonetheless, despite the "regular guy" vibe, these guys don't run one of those shitty $13/cut-ya-with-the-clippers-in-the-one-style-we-know cuts. It's a legit salon, complete with colorists, retail products, etc. The price for a regular hair cut was right on ($20-something). They took their time and really have the classic, old school, East Coast ethnic pride in their work. Judging by some of the other folks getting their hair cut, this place really develops great, long-lasting relationships. I'll be back in few weeks, for sure... read more

Jason gives an outstanding men's haircut, a clear step up from other Peninsula barbers. I drive up from Menlo Park and bypass a handful of other barbers who just couldn't match his quality. In addition, he's a wonderful host and makes Bert's a relaxing and easy going place to visit. Worth the drive and the fact that they only take a cash. read more

Bert's is one of a kind!! I love the friendly family atmosphere. I started my hair rescue journey with Natalie. She took my dull over-processed, dead hair and worked magic on it. She gave a great hair cut, hi-lite and gave me some tips to keep my hair healthy. My hours at work changed, and mynext appointment waswith Natalie's sister, Annette. She was also fabulous. This time around, we also did a cut/hi-lite. Annette flat ironed my hair and it looked great! Both girls are kind, nice and funny. Annette is a kick in the butt and Natalie couldn't be sweeter! I love it there and I think you will too!! read more

I cam here on pure recommendation. My previous barber with 58 years cutting experience was retiring and I was once more in need of a new barber, and Jason was the first name he gave without skipping a beat. I personally believed that nothing can top the 58 years of cutting experience, but I tell you Jason did just that. His precision and expertese are absolutely insane. He's a great guy with a great business. Update: Almost two years now and still gets better by the visit. If I didn't know any better I'd say this man isn't human. read more

My friend gets his hair cut here and loves it. BUT, here's why I'm giving this place a bad review. My brother went in for a haircut and was COMPLETELY ignored. NOT ONE person said anything to him while he stood there waiting for over 15 minutes. Admittedly, he didn't have an appointment, but someone could have simply come over to him and made an appointment for him. Everyone lost in this transaction. Bert's lost at least TWO customers that day (I certainly won't go there now, and I've told people about what happened), and my brother lost out because supposedly they CAN cut hair. It's bad customer service, and very bad business to ignore potential customers, especially in such a rude manner. read more

I'd been having trouble with the regular lady who cuts my hair, 3 out of 4 bad haircuts. Went to Bert's and Jason fixed me right up. Great cut, just how I like it. read more

Took our two boys for a real Barbers haircut! They had been going to a kids haircutting place for their lives, but the cuts where getting worse and worse so decided to try this on a recommendation of a friend. I was very pleased! We had Jason cut both ours sons hair, and they where two totaly different cuts. The kids are age 2 and 8 and I highly recommend Jason cutting your kids hair. He did a great job and they loved him! We will be back, and this will be our new Barber for the boys! read more

Hello! and thank you to all who have posted the nice reviews and referrals. I would like you to know that I have had a great 9 years at Bert's and as Spring arrives...new beginnings have also. I am no longer at Bert's and I'm now working at Classic Touch Salon in San Mateo. So if you're looking me up for a referral or recommendation, I truly appreciate it. Thank you, Annette read more

This one of the few first class barber shops in the area. Bert & Jason (father & son) are the very best. Bert's Hair Design also has several beauticians to accomodate the fairer sex. Dave K. read more

Jason's awesome. I got a perfect cut and I was really worried about starting with a new barber, coming from LA only a month ago. I found my guy! Jason's the man. read more

Just got back from my first haircut here and nothing but good things to say. The barbers (Jason was mine) are uber-friendly and are definitely normal guys that I'd normally hang out with at a bar or anywhere else for that matter. There are women stylists doing their biz in here too, but it was a big enough place that I could still talk like the potty-mouth I am without making anyone else uncomfortable. As far as the actual haircut, he took his time, did it right the first time, and made sure everything was how I wanted it. Normally after getting a haircut, one of my coworkers or friends will point out something wrong or missed spots. I put the most critical coworker I'm friendly with to task and she couldn't find anything to gripe about. Appointments are necessary but you can get one with just one day notice. I'll be back no doubt! read more

Jason cuts my toddler's hair and he does an excellent job, he has little ones of his own so he understand kids and is patient with them. Plus he gives an excellent cut for around $12. Love the family owned salon and the fact that everyone knows one another that goes there. Small town vibe, loving it and we keep going back! read more

We just moved here and my husband was looking for a new place to have his hair cut. After multiple attempts to find a place and getting his hair mangled by many, he finally found Burt's! Jason explained the difference between a stylist and barber and did a FANTASTIC job on his hair. Never looked better. He already made his next appointment and I am sure will continue to go there indefinitely!!! Jason rocks! read more

I have been going to Bert's Hair Design for many years and I've always been very pleased with my haircut. A family style shop with a "barber side" and a "salon side", so it fits everyone's' needs! read more

Most often when you find something good, you hold onto it...or in this case, when you find a great person who "manages" your hair better than anyone...you don't go anywhere else. I've been having Gayle take care of my hair for 17 or so years and when she moved over into BERT'S HAIR DESIGN place, I followed her there. Besides boasting about how much I appreciate how Gayle does my hair (very high-maintenance hair color & cut)...I must add that at Bert's the atmosphere is sooo much better than any typical "salon". The owners are very down-to-earth and friendly, like everyone in there. They are courteous and very very good at what they do. Considering I have to be in a chair there for almost 3 hours at each appointment, I do get to see a lot of hair cuts and such....all which are always professional and impressive. If you are looking for a new place to find your next best friend (the person who will help make you look good everyday)...then try the folks at Bert's Hair Design. They have "barber" style cuts to "salon image" styles. Take the entire family there in one day...Bert's can take care of all of you. read more

My full head of wavy hair was cut by Jason for a year as part of my Trader Joe's trip into the neighborhood. Always a great cut for $30 range. As others correctly note: very friendly, traditional atmosphere. When another reviewer says "beefy, kinda vulgar," I recall chatting with Jason about the kids cutting molar teeth and the bits of flesh and blood. Could you do that with your old barber back East? That's how you know you're on the West Coast. read more

I've been going to Annette for over 10 years. She's amazing and always listens to the kind of cut I want and does exactly what I ask for. The other staff are great too. When she was not available and I needed a hair cut on short notice, they provided me with a very good hairstylist that also did a great job with my hair. Very down to earth people, great haircuts, and reasonable price. read more