I went to the Riverside,NJ store and the nicest young man,Angel help he took the time to explain…read moreeverything to me. I am 73 yrs old I couldn't thank him enough he was helpful in every way for me .A terrific young man Thank You again Angel

If you want the best deals! And a great laugh You have to go to Martin! Not to mention the best…read moreMUSIC! I will be coming back to this metro!keep rocking Martin!

This company is so vile I canceled service with them years ago. But then they contacted me with a…read morepromotion and I tried it. They didn't provide the service I requested on my current phone but reactivated the old sim in the old phone that was no longer in use since December and had been happily charging me over 80 dollars for nothing. I continued my service with a much better carrier presuming it didn't transfer to boost but they not only didn't refund their nonsensical charge with no use on the line they mistakenly activated but accused me of fraud! Avoid these idiots like the plague because they will rob you blind without even providing the service you need!

Called in for some info on the services they provide for Xfinity and was told I'll receive a call…read moreback in 10mins. Over an hour later, I'm being sent to voicemail. Terrible customer service by whoever is working on Monday between 4 and 6pm. Shop elsewhere!

I have been with T-Mobile for 22 years. Today, I went to the T-Mobile store on Atlantic Ave and had…read morethe absolutely worst experience with the 2 clowns working in there. They didn't want to help me and only gave me and my broken phone a couple of phone numbers to call. I went to this store and got Andrew as my customer rep. He was amazing. He helped me set up an appointment to get my screen fixed and treated me like a valued customer. Theses guys are really busy on the weekends, but they are worth the wait. I highly recommend this store. Stay away from the store on Atlantic ave in Pittsburg.

Every single time I come here it's a MINIMUM 30 minute wait. I cannot make this up. They are so…read moreunderstaffed it blows my mind that as a corporate T-mobile doesn't do better. Waiting 30-1 hour for a screen protector change out is RIDICULOUS- but they won't even give you the case to save time, THEY have to put it on. Why make up such rules to go by if your wait time is inconsiderate to those who have the rest of the day to attend to? Honestly leaving T-mobile after years JUST for this.

Personally I love Verizon but this store is horrible and a bad representation of Verizon. The…read moresales rep charged me for items we did not discuss and stated "I had to buy a charger and phone case in order to purchase a phone. Clearly lying to get commission and taking advantage of customers. Verizon did make everything right and I'm still a happy Verizon customer but RUN I mean RUN from this store and their shady way of doing business.

This place sucks so bad. Customer service rep (forgot his name) tall skinny white guy with the…read moreweird slick back. Yeah, super condescending and rude. Talked down on me the whole time and didn't even let me speak. He didn't even offer to help me or ask me specifically what was going on. Honestly frustrating and felt uncomfortable. I will not be going to this Verizon location again.

Their website says they are open until 8:00 pm. I got there at 7:50, 10 minutes before they closed…read morebut their door was locked and the "customer service" agent just looked up and shrugged his shoulders. He wouldn't even give me the curtesy of coming to the door. Do better T-Mobile. So if you ever need to get assistance with your T-Mobile device, don't go to this one. There is another store at Century Plaza, 5 min away...

This store is small but mighty! I dealt with many hours of frustration dealing with the Antioch…read morestore and the customer service at 611 after my line was accidentally suspended by T-Mobile. The staff at the Century Plaza store were incompetent and unprofessional. Aliza at Atlantic Plaza fixed my issue in less than 5 minutes. She's extremely knowledgeable and professional. She explained every step of the process. After a day and a half with my phone on SOS I am finally back connected! This store gets 5 stars for customer service and for being actual experts!

Amazing service! My…read morehusband and I went to Geo Wireless because my iphone 12 pro max was on the fritz could not turn on at all. At first I thought it was a issue with the firm ware. When we went into the store it was clean and organized. A man by the name of Eric helped us. My husband explained the issue and Eric took my phone examined it and he figured out what the problem was. It was the POWER BUTTON that was messed up. Eric fixed it on the spot free of charge. He recommended me getting a new phone which I bought from there at a great price. Highly recommended! Thank you so much for saving my phone Eric

I purchased a pre-owned Samsung Galaxy phone from here and I was very satisfied with the sale and…read moredevice. The transaction was seamless. I called and asked for the availability of a phone. I came hours later and purchased it. It was in pretty good condition (better than I expected) and the salesperson quickly showed me that the phone worked. I was out of there quickly. The store is tucked away in a small plaza but it was easy to find with GPS. Parking is abundant. The store has a mixture of Android and iPhones - probably more iPhones and Apple accessories. There didn't seem to be a massive amount of phones, but perhaps inventory is greater than what is on the display shelves. The store is clean which is a huge bonus. Five stars due to the product and wonderful customer service.

super good at what he does and he also doesn't try to upsell you on stuff you dont needread more

The owner offers professional services for phones, tablets, iPads, MacBooks, etc; who listens to…read morethe needs of his customers and responds accordingly. They even offer a as mobile service for special scenarios.