I was referred to Battery Xpress by three different people, and all three were absolutely right…read more I've been there twice for two different battery issues--one for my car and one for my motorcycle--and each experience has been excellent. They're always available to answer questions, whether in person or over the phone, and everyone I've dealt with has been polite, professional, and knowledgeable. Most importantly, they're honest with their customers, which is hard to find these days. I highly recommend Battery Xpress.

Warranty sucks, they claimed that my alternator was not charging, so I took it to my mechanic…read morechecked alternator it's working fine 14 volts. They even have an attitude about it telling that my cars were old. Go figure.

I was having a hard time finding a battery for my Mobil scooter and I came across this awesome shop…read moreon line! First time here and I was so happy to be able to purchase 2 pack batteries for the Mobil chair scooter at an amazing price! I highly recommend this place. Angel helped me out and has the best customer service! He goes the extra mile to take care of his new walk ins! Thank you Angel for providing excellent customer service!

Don't go to the Norwalk store George the manager is a first class bully and he will threaten you,…read moreThey shorted out my car and refused to take be responsable for the damage, thank God the corp office got wind of this and made things right the damage cost was $600

Called then on the phone, asked if them if they had the battery and how much it was. They gave me…read morethe price, it was a fair price so I drove 48 miles to pick up the battery. When I got to the shop to pick up the battery the price went up $50.00. NOT COOL I, paid the price... I would recommend finding a shop that is honest and trustworthy about the pricing.

I cannot count the number of Odyssey batteries I've bought from WCB over the last 23 years. These…read moreseem to be the highest quality I have been able to find for all my units including cars, trucks and especially for generators. The batteries aren't super happy with being stored at damaging low voltage, but last fantastically if properly cared for. WCB is super helpful in what you need to do to be a responsible high-end battery owner. For one, you need at least an 8 amp charger to care for an Odyssey Extreme Series battery. My latest purchase was a little tiny PC1200 to replace the one that fits in my 1949 Dodge truck. The original battery lasted only 10 years! It was finally killed by a 1 year neglect due to Covid 19. I think this is a pretty good testimony and I'm happy to pay whatever it takes to restore that kind of reliability. I have never had a problem with a short life of an Odyssey battery. I have had them die due to neglect, but if fully charged, they will be OK for a year. If Odyssey has one that fits my needs, I will only buy their Odyssey Extreme Series batteries and definitely prefer WCB. I have never had a problem with WCB. I appreciate their pricing. They're the best! Very highly recommended to consumers that need a highest reliability battery and outstanding customer service.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

assistant manager pat was amazing today!! i went in with my dad to get windshield wipers and he…read moretold us of a better alternative which saved us money!! such an amazing guy with an amazing personality, would come back to this specific store just for him

I came in just to recycle used oil and ended up waiting almost 35 minutes to be helped, even though…read morethere were two employees behind the counter. One employee eventually acknowledged me and said it wouldn't be a problem, just asked for a couple minutes to finish with another customer. I said no problem at all. About 30 minutes later, once he was finally done, instead of coming back to help me, he went to the opposite register and started chatting and laughing with another employee and a customer. I stood there waiting until I finally had to walk over and ask if he was going to help me. His response was, "Oh yeah, I totally forgot about you." That is extremely unprofessional to who ever has the slick back hair.! Especially for such a simple service. I understand being busy, but completely forgetting a customer and socializing instead is not acceptable. Very disappointing experience!!

I paid for a lifetime warranty at the store located in Temecula, unfortunately that store went out…read moreof business without warning. I was devastated, why? Because soon after 2 of my vehicle fobs went inoperable. I looked for the closest BP, but they too were closed indefinitely. I looked on line and found this BP. The attendant a female took her time, called another store and transferred my warranty to this store. I was amazed. So, if you need great service and assistance with your batteries, I'll recommend this one right here. Thank you so much for being accessible.

To all my drivers looking for a battery - I stopped in and met Mike & his team today. They were…read morevery knowledgeable, took the time to explain my situation, and even ran a diagnostic test on my battery life. Fortunately, I still have enough charge for now, but I'll definitely be keeping an eye on it. I didn't even know they had a store they definitely need to do more advertising in the community so folks know they're here when the time comes. Excellent service Tell them Team Smiley sent you

Professional and effective...glad they are around.they can do things other shops won't do.read more

The nicest crew there and I completely trust Jonny lightning with my 2012 Lexus 350 es. Thanks…read moreguys for the great and fast service. I appreciate and I highly recommend them.

I bought 5 USBatties in November of 2017. They are 18 months old and two of the 5 batteries the…read morecells crapped out. I was told there is only a 12 month warranty but I certainly expected to get more than 18 months of use of two which I am sure the three other were strained in the process. That is not right. 12 months is a third of the arrant of a car battery that is put through more stress. I take very good care of my batteries and should have gotten more life than 18 months on two and stressed the others.

I came in to test the battery & get two parts. Yesenia ( the manager) assisted me. She was very…read morehelpful & gave me some recommendations. THANK YOU Yesenia!!!

They have what you are looking for most likely. Staff was helpful but be aware it might be busy…read more Pack some patience.