I was having a hard time finding a battery for my Mobil scooter and I came across this awesome shop…read moreon line! First time here and I was so happy to be able to purchase 2 pack batteries for the Mobil chair scooter at an amazing price! I highly recommend this place. Angel helped me out and has the best customer service! He goes the extra mile to take care of his new walk ins! Thank you Angel for providing excellent customer service!

Don't go to the Norwalk store George the manager is a first class bully and he will threaten you,…read moreThey shorted out my car and refused to take be responsable for the damage, thank God the corp office got wind of this and made things right the damage cost was $600

Called then on the phone, asked if them if they had the battery and how much it was. They gave me…read morethe price, it was a fair price so I drove 48 miles to pick up the battery. When I got to the shop to pick up the battery the price went up $50.00. NOT COOL I, paid the price... I would recommend finding a shop that is honest and trustworthy about the pricing.

I cannot count the number of Odyssey batteries I've bought from WCB over the last 23 years. These…read moreseem to be the highest quality I have been able to find for all my units including cars, trucks and especially for generators. The batteries aren't super happy with being stored at damaging low voltage, but last fantastically if properly cared for. WCB is super helpful in what you need to do to be a responsible high-end battery owner. For one, you need at least an 8 amp charger to care for an Odyssey Extreme Series battery. My latest purchase was a little tiny PC1200 to replace the one that fits in my 1949 Dodge truck. The original battery lasted only 10 years! It was finally killed by a 1 year neglect due to Covid 19. I think this is a pretty good testimony and I'm happy to pay whatever it takes to restore that kind of reliability. I have never had a problem with a short life of an Odyssey battery. I have had them die due to neglect, but if fully charged, they will be OK for a year. If Odyssey has one that fits my needs, I will only buy their Odyssey Extreme Series batteries and definitely prefer WCB. I have never had a problem with WCB. I appreciate their pricing. They're the best! Very highly recommended to consumers that need a highest reliability battery and outstanding customer service.

Day 1 - they couldn't figure out how to take off old windshield wipers, I returned the news ones…read morebecause I figured I'd just go to the dealership to get them replaced. Realized that I could probably figure it out myself so I looked up a video and was able to take off the old windshield wipers. Day 2 - I called a head of time so that they can have the new ones ready for me to pick up. When I got there they still hadn't gotten them and they couldn't fined them.

I came here for a new battery since the Valvoline across the street told me this one was about to…read morego out. Came to compare prices and it was a big enoigh savings that I picked one up here. Ali was super nice and helped me not only to pick out the best one but to also switch out the old one with the brand new one for free! Great customer service and I also saved a bunch of momey.

I really hate giving one star reviews, but literally three times that I've been at this location…read more They're giving me the wrong part or told me that I was fine to come by and pick up a part because it was being saved. And when I got there They had no history of me, even calling. This last occurrence , I called early in the morning, gave a Vin number gave a perfect description of my truck. I was told that the part was in stock. I was told over the phone that the part would be put on hold for me. Gave my cell phone number when I got there later on that evening again they had no history of me calling no apart was on order or in stock. Had to to repeat myself a number of times to the guy at the counter. Not sure if he's hard of hearing or just doesn't pay attention. Long story short. Finally got my part. Took it home and it didn't match the original OEM. So now I'm having to go back to the store and get a refund. And now calling the dealer and spend a few hundred dollars more going through them. And unfortunately they don't have it, so having to get it through their manufacture, which is gonna be another week. What upsets me The most is that my truck. Has Been out of commission for two weeks.now just Sitting . Just waiting to be fixed. All this could've been preventative. The part they sold me the first time. at O'Reillys actually fit.

Assistant manager Edgar was very helpful and professional., he went out his way to help identify…read morethe problem and help me replace the battery to my car key.

Great service. Second time my clumsy ass needs to bring a phone in for screen repair abs both…read moretimes have been great experiences. The first time, I believe the manager or owner helped me out and 5 stars. This second time I was helped by Deon and sane, 5 stars. Great service and if anyone is ever in need of battery or services needing to do with batteries, this is your place.

To all my drivers looking for a battery - I stopped in and met Mike & his team today. They were…read morevery knowledgeable, took the time to explain my situation, and even ran a diagnostic test on my battery life. Fortunately, I still have enough charge for now, but I'll definitely be keeping an eye on it. I didn't even know they had a store they definitely need to do more advertising in the community so folks know they're here when the time comes. Excellent service Tell them Team Smiley sent you

The nicest crew there and I completely trust Jonny lightning with my 2012 Lexus 350 es. Thanks…read moreguys for the great and fast service. I appreciate and I highly recommend them.

Professional and effective...glad they are around.they can do things other shops won't do.read more

I bought 5 USBatties in November of 2017. They are 18 months old and two of the 5 batteries the…read morecells crapped out. I was told there is only a 12 month warranty but I certainly expected to get more than 18 months of use of two which I am sure the three other were strained in the process. That is not right. 12 months is a third of the arrant of a car battery that is put through more stress. I take very good care of my batteries and should have gotten more life than 18 months on two and stressed the others.