Brought my vac in to have the plug replaced. I was told a replacement plug won't last as long as…read moregetting the cord replaced. He showed me a plug and described it as not as good as the one That came with my vac. I told him ok. Got it back, went to use it, same yellow cord but different prongs/plug on it. I called and he said he put on a new cord. I told him it's not a brand new cord, it's the same one but different plug. I know my vacuum! It was the same cord, NOT brand new! He said again that he put on a new cord. I was charged $70 instead of the $30 for a plug replacement. I won't go back. Now called Portsmouth Vacuum company

Bought my Miele here 13 years ago and have had nothing but great experiences with this shop! I've…read moreneeded only minimal maintenance done (cleaning the power nozzle) and it has been fast and reasonably priced. I'll be ready to buy another vacuum soon (not to replace...my first is still amazing...just want a stick-type for my first floor wood floors) and when I do I know where I'll shop! Thank you for doing what you do!

Philbrick's has the BEST customer service across industries that I've experienced in many…read moreyears...and I have a VERY high bar. They are professional, courteous, highly competent, and had phenomenal communication. They were timely with the service we required. I simply cannot recommend them highly enough for generator sales and service. A++++

Find another company. This one has been to service our generator four times in the past several…read moremonths. It's always expensive and the technicians have no idea how to interact with customers, or how to get the job done correctly the first time out. The one who was here the last two times was full of attitude, argumentative and just not a person I ever want to do business with again.

We have used theee folks for years. Exceptional service from the call to the resolution. They…read moreprice fairly and are easy to reach when needed. The best!

These folks are pleasant, professional, responsive, and actually helpful…read more A neighbor recommended them and I have been so pleased I have continued to use them for 20 years now - including seeking their advice when purchasing a new appliance. I recommend them to everyone!!

Fantastic service. Picked up my snow blower from my driveway and had it repaired and returned…read morewithin the day. Very reasonably priced. The snow blower has been working fine for over a year since. My apologies on my initial review last year, as my review did not show the five stars I rated. (It showed no stars.) Sorry! Hope this one corrects my mistake.

Huge shoutout to Keith at Eliot Small Engine Repair, Inc.! He tracked down an axle lock pin for my…read moresnowblower that I couldn't find anywhere. If you're shopping for power equipment, this is the place! Exceptional customer service that truly goes above and beyond. Thank you!

They did a great job and installed my generator in 5 days from contract at a great price and 10…read moreyear warranty

We highly recommend Moriarty Electric for generator and HVAC services. They installed 2 dual HVACs…read morein our home on two of the hottest days so far this year and were professional and considerate workers. Cannot ask for a more responsive or professional electric company. We will not search elsewhere for any of the very reasonably priced services that they offer!

Great company and fantastic people! Just disappointed that you no longer service push mowers.read more

Friendly knowledgeable staff that listen to the needs of the customer…read more It was a pleasant experience

I just switched from my old company my first appointment went well. The team was here today to…read moreswitch the propane tanks they did an excellent job and cleaned up the old propane lines originally done by my old company. I am very pleased, they answer the phone, do what they say they are going to do and have a great attitude. I give them a high recommendation.

I've tried 5x to have someone call me to explain the gas usage and after being told someone will…read moreget back to me nothing happens, starting around 7/1. My gas usage tripled and can't get explanation why from this company. I'm in an apartment so I'm stuck with them.

I'm very happy with their oil service. However I am very unhappy with their furnace service. I had…read moresomeone come out because my furnace Wes making a racket. guy comes in says there is nothing wrong with your furnace it's the batteries in your thermostat. changed the batteries adjusted the flame and he left. O e week later I have key come. ThDre is a while I. my heat extender so they red tag it. thankfully I was able to get someone to replace my furnace within two days. I emailed haffners and never heard back. I will never use their furnace service again

We switched an oil account to Haffner/Energy North from another local provider. We also had them…read moreinstall a new Oil furnace/boiler. While oil delivery service has been satisfactory, the install was overpriced and raised questions about the integrity of Haffner's/Energy North. We had a proposal from our former dealer to install a Buderus boiler based system. I asked the Haffners team for a proposal and price to install a system of equal quality and especially efficiency. Haffner's proposed to install a Peerless boiler based system. In multiple discussions, that system was represented to be of the same quality and efficiency as the Buderus. Those representations proved to be not accurate. I later learned that while Peerless is a very well regarded brand, it is of lesser quality and lower efficiency than the Buderus. This first came to light when one of the Haffner's technicians who installed the Peerless system acknowledged those facts in conversation after the install. I was very disappointed and immediately raised concerns about the inaccurate statements and the lack of value in what Haffner's had installed. They "met the price" of the Buderus proposal [their original price was higher for the Peerless system]. When I challenged Haffner's supervisory staff, they offered a $100 dollar price accommodation. Given the discrepancy in value and efficiency, that did not begin to make up for the inaccurate statements we relied on in accepting their proposal. This was a system for a 95 year old widow, they should have been more honest. I ultimately spoke with a neutral party about the comparison between the two boilers - a 30+ years in the business plumbing and heating professional who has worked in my home [the system at issue was for my elderly mother] for two decades. He said while Peerless is a good quality unit, it is not at the level of the Buderus. He said in his entire career, he never had experienced a defect in a Buderus device. He also explained the difference in efficiency. In the peerless boiler, heat is transferred in a single pass around a heated chamber. The medium to be heated in the Buderus system passes three times, transferring more heat for each unit of oil burned. That information only increased my disappointment with what Haffner's's/Energy North represented to me and how they treated my mother once the inaccuracies and unfairness were brought to their attention. Conclusion: Good service and low oil prices. But pay attention to what is represented about equipment quality and efficiency. In retrospect, we should have stuck with the competing local dealer and installed the Buderus based system.