Unfortunately, the reservation I made was not completed because other rentals were not returned on…read moretime. Lettie (not sure of spelling) tried to help us out but couldn't meet our need for a specific time. She made a few phone calls and worked to help, but we had to get a car from a different company. She was doing her best and we appreciate her effort.

They're very slow came multiple times nothing different but the car. Grocery store moves quicker…read morethen the line here

I really like this location. It is convenient and because of the small operation get to know the…read morefront desk.. Have had nothing but good experiences renting from this location on a semi frequent basis.

We rented a car from this location and customer service was less than par. We got there at 8:30am…read moreto pick up our car and they made us wait till 9am just because the location we'd be returning it to opened at 9am and not at 7:30am. Literally sat there and waited when we needed to be somewhere instead of them using excellent customer service and letting us take it at 8:40am. We won't be back.

Ok one must keep in mind that this not a high volume facility so you could face inventory hang ups…read more I did experience this and gave grace for an hour disruption from my scheduled pickup time. However it only ended up being a 15min and they accommodated me with an alternate vehicle which was an upgrade from the economy booking I had originally. So I commended the customer service at this location, making the situation right and the upfront communication

The service agent was nice. The car was filthy on the outside and brakes almost to floor. The…read moreinside smelled like an ashtray.

Justin and Rob were amazing at my most recent visit. They took the time to inspect the car that I…read moreassumed was a costly repair. After a few minutes of fixing the minor issue, I was on my way - free of charge. I've been going to this shop for years, and they always offer exceptional customer service and expertise.

horrible despiciable rotten to the core company…read more takes too long 3-4 business days scammed out of $400 dollars after they supposedly fixed the leak (spoiler- they didnt and the car shut down) save your money. don't come here wish i could give 0 stars

Daughter signed contract for Limo Wedding Event. Paid $275 for what she thought was pickup to…read moreceremony and return to reception. Was devastated to find that driver stated he would not return the wedding party to the reception. Driver demanded $100 in CASH from the passengers All in gowns without money. All in tears. Contract does state it is a three hour wedding. Time used two hours. Could have taken passengers easily two blocks. Wedding party walked in rain to reception. Driver chain smoker with fragmented sentences. Pathetic! Sad!

I rented a vehicle for a bereavement situation and decided to use Hertz, I'm currently experiencing…read moret he nightmare. 1-I returned the vehicle days ago and no return deposit back 2- I was overcharged for the additional day 3-The entire total charge was all incorrect. 4- no one answers the dam phone at the site 5- the call center- just forget it. For the CSR that do answer the phone without hanging up on you the other half you cant understand them. Don't ask them to repeat what they said or indicate you cant understand them because they will freely hang up on you. Its like are their calls being monitored or what? I will never never rent with them again, it has been a nightmare. I submitted a dispute on their website, no response. Last resort, dispute with my bank-they will deal with it.

Recently rented 2 cars at a very affordable price for a week. Service was fast, cordial and…read moreeverything was delivered as promised at the price quoted... what more can you ask?

An exceptionally smooth and accommodating experience. Despite the busy timing, they went above and…read morebeyond to ensure I was taken care of and got home safely. I'll absolutely be returning

Reserved a couple days in advance. Went to pick up the car at the appointed time and was informed…read morethere would be no cars available "for an hour or so". I did not have an extra "hour or so" to wait around - I was on a schedule. I left and got my rental elsewhere and was on the road in a half hour. Unacceptable. I'll never attempt to use Enterprise again.