During the check-in process we were charged for our dog a second time. We were told the manager would call us after 4:00. The phone rang once at 7:00ish. We couldn't even get to it with only one ring. We never did talk with the manager. The room had 3 houseflies zooming around the whole time we were there. The room had a horrible mildew/moldy smell. The couch had a stain on it. In the morning at around 7:00 in the morning someone knocked on the door. I didn't answer as I was not dressed and my husband had left to gas up the car. Then around 8:45 another knock. Before I could answer the door, house keeping was unlocking the door. Checkout is not until 11:00. It was a very disappointing stay and we will never stay there again. Also, it is pet friendly but there is no grass anywhere. We had to walk over to the neighboring property for our dog to potty. read more

Pleasantry surprised ! The room was very clean. Beds were comfortable and staff was friendly. The breakfast was great. Room was freshly painted and updated. Pool was ok. Will stop again when next we make a trip to Florida . Price was great. Room 135 read more

Try working harder on keeping the bugs out of the rooms.. only thing they offered on our last day there of four days was to change rooms it's not that we were looking for our money back, but any other accommodations would've been more acceptable than offering another room that we would have to be yet again subjected to roaches we packed up our belongings and put them in the vehicle and basically stayed out of the room until we just had no choice but to get three hours of sleep before flying back home yes ,they are remodeling. Yes, it's understandable that things like this can happen but to be so self-centered and not give a damn about the guest was really something different. read more

Very pleasant staff. Super supportive and friendly. My family and I travel to Byron often from Florida and no matter the day or night, it is always great. Clean and comfortable with plenty of towels and different comfort style pillows. Indoor pool and hot tub, family friendly and a breakfast ready every morning. We use the corporate incentives for discounts but the rates are well in competition with area hotels. Rooms are up to date and parking places are safely lighted. I've never witnessed any crime at this hotel. With small children there is always noise, but it's relatively quiet even being close to a major interstate. Byron has everything you could need, and Warner Robins is just a few miles away. This hotel is our ideal stay when visiting Central Georgia. read more

Heading North with a dog restricts where you can stay. This particular motel seems comfortable and pet friendly; Very reasonably priced and nice lady checked us in. Right off the highway so location is ideal for resuming our trip tomorrow morning. read more

I seen a few roaches. Everything thing else was nice and clean. Quick good service at the desk. I would not come back.

Stopped overnite on our way to FL. The beds were comfortable and the blackout curtains really work. We were able to settle in and get some sleep when our next door neighbor's fiesta ended around 11 pm. I was concerned that there would be highway noise but we didn't notice it. Outdoor entry into your room. We were on the ground floor and parked right in front. In lieu of breakfast offerings, they give you a to go bag with a muffin, yogurt, and protein bar, and we appreciated that. Coffee is available in the lobby. read more

It was good people look in our window the couch that turns into a bed in room 210 had weird blue spot hard to flush toilet read more

Best Western Inn & Suites - Air conditioner at least - Hotels Near Me - Byron, Georgia

Had reservations there, 8/24/23, since we were traveling with our dog. Oh lord, biggest mistake EVER. The woman that checked us in was friendly and very nice. The room was another story. First floor, thought great. Opened the door and all we could smell was urine. Stains on the carpet. Curtains and couch had tears in them. Tired after traveling all day. So husband started looking for another option. As soon as I put my dogs water and food down the coach roaches came out. Said we are DONE. Have pictures of everything. Warning - DO NOT STAY HERE. We ended up staying at a La Quinta several miles away. But it was excellent there. read more

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We came in late in the evening and just wanted to get some sleep. The lobby looked nice so we decided to stay. When we got to our room we went to wash our hands ( COVID thing) and there were no toiletries BUT there was a used bottle of, wait for it, MALE GENITALIA WASH on the sink and the bath tub was still wet! Believe me this trumped the missing floor grout and dirty corners in the bathroom. It was late so we accepted a new room. No genitalia wash this time but same missing grout and dirt. The bed was lumpy and the air conditioner rattled all night. So if your looking for a quickie, this place is for you. But if you want a clean room and a good nights sleep... I don't care how late it is, go somewhere else. read more

Check in was great. It was a breeze and the guy at the front desk who's name I didn't get was very helpful. The stay itself was good. Clean room. Pool was good. No hassle parking although it was a FULL house. Breakfast was good. Coffee all day long. I want to give a shout out to Sandra who was very attentive. She was very professional but overall her personality won it over. Sandra if you see this I hope you know you are appreciated!!! It's Denis and the twins read more

Unfortunately our room had a strong cigarette smell. There were no other rooms available. Luckily the front staff was very accommodating and didn't charge us. We went to another hotel instead. The room was clean but my wife has migraines and cigarette smoke is a trigger for her. Staff was nice at check in. read more

Best hotel ever we stayed here for a couple nights and it was amazing stay here if you want a great time

The rooms aren't in great shape, they're not newly renovated. The first room I was given the sheets were dirty. There was a woman's hair tie on the floor so clearly it wasn't cleaned too well. But the thing that bothered me most was the American flag out front was torn and tattered and clearly in need of retirement. When I brought it to the manager on duties attention he said they're not going to take it down. He stated he doesn't look at it and that they can't take it down. A sad shame. read more

Best Western Inn & Suites - Hotels Near Me - Byron, Georgia

We stayed in Room 208 and 104 and found live bed bugs!!! The manager/owner told us we were welcome to find another hotel. Corporate was no help in this. All of our luggage and clothes had to be washed and dried or thrown away before it was brought into our house. What a nightmare and TERRIBLE customer service!!! read more

We've been on the road for 2 1/2 weeks and stayed here one night. It is the best for a short term stay! Comfortable, generous sized room that is newly redecorated. Clean and quiet. Parking just outside your door. I forgot how very convenient that is! Close to a good Mexican restaurant. Opened the door this morning to get coffee and a gentleman was sweeping the sidewalk keeping things neat and tidy. Bonus of a hot breakfast, good coffee, and a friendly greeting! read more

This hotel is disgusting. My family and I just wanted a relaxing night. When we walked into our first room, it smelled of mildew and mold. It also had bugs EVERYWHERE!!!!! The second room, had stained sheets, was very stinky and bugs. 10/10 do NOT recommend. read more

We stayed one night. A great hotel for an off the highway stop. The room was clean & updated. Nice flat screen tv with a lot of stations. Very comfortable bed. Good air conditioner: the kind that stays on consistently so it doesn't get warm then cold, quiet then loud. Nice large indoor pool and also a very large hot tub. Good pressure in the shower. Hot/cold complimentary breakfast was fresh with many choices. Service friendly. After traveling for the week in many hotels, this was the best so far! And to top it off it was the cheapest with a hotels walk in coupon- only $70. I would definitely recommend this hotel & will look for more Best Westerns on my travels with the hope the chain has REALLY stepped up. One thing- the roof in the pool room needs repair-badly! It is unnerving to see the dip in the ceiling and watch it leak during rain. read more

I'll start out by saying If I didn't have to give it a star I wouldn't. After a long flight we arrived around 12am.. I'm pregnant very uncomfortable and overly exhausted. Got into our room to hopefully pass out. Only to move the covers and notice what appears as cum covered sheets.. not ok.. checked the other bed and they seemed clean. Passed out as there were no rooms available to switch to. Called the office 1st thing about the issue. There was the issue with the sheets, the bathroom was disgusting, toilet seat was dirty the back of the toilet was busted, the shower had clumps of hair in it. Behind the bathroom door was trash and more hair clumps. The shower didn't look like it has been cleaned in months. There was black mold on the ceiling in the bathroom... the counter with the sink was covered in what felt like sand/dirt. The carpet was stained the chair was covered in stains and just absolutely disgusting.. we were moved to another room on the bottom floor.. nothing better stains, nasty mold in the bathroom shower didn't drain etc. The towels were nasty stained and just gross. We stayed a week as we were here for a family emergency, with the price we paid they should have comped us or cut the fee in half I will never recommend this place to anyone and would never stay there again. It was so disgusting and housekeeping sucks... read more

Best Western Inn & Suites - Disgusting crusty dirty sheets - Hotels Near Me - Byron, Georgia

We arrived after the check in time around 420pm. Upon arrival and entering our rooms it was very clear the rooms had not been cleaned. Trash was all over the room, the beds were dirty and not made, and it had a distinct smell of smoke. We went up to the front desk to inform them and asked for new rooms. They refused to give us new rooms and stated they were already booked for other guests (even though they had not checked in yet). They told us they would clean the rooms for us "quickly". After entering the room after it was "cleaned" housekeeping clearly put sheets and blankets back on the bed from previous guests. This took 3 minutes to clean the room. Photos below. I then spoke with someone who claimed he was the manager of housekeeping and he continued to ask me if i wanted a sheet change. Multiple times i said i wanted the entire room cleaned efficiently as this is a pandemic and i am looking out for the health and safety of my family. He did not seem to care around my concerns and continued to say they will change the sheets. We asked for a different room again. After about an hour of this we finally got a different room, only to find that room was also a mess and not cleaned. Once again told management. After a lot of complaints they finally gave us a room that had been cleaned previously. We did not finally get into the room until about 6pm. Waiting almost 2 hours. At this point we were desperate to get my children into the cool air after waiting outside for this long period of time waiting for rooms that were already ready when we had arrived. This hotel has terrible cleaning standards and sub par management/customer service and is a disgusting representation of this company. In our "cleaned" room we eventually were placed in, i was still disgusted with the room as there is mold all over the walls in the bathroom, i still feared used sheets, and stains all over the floor. Coming from a company that prides itself on the highest quality cleanliness, this is sad. And while the manager of this location was very nice. She seemed very unbothered by our concerns or the fact that we were paying customers waiting outside for rooms for 2 hours. Also made it seem like it was very inconvenient and difficult each time we tried to change our room. She also continued to try to rationalize our troubles by stating how we had a great rate (as we are military). But honestly i would not stay here again if someone paid me to. Please don't bring your kids here. read more

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Extremely nice hotel if you can get it on Priceline for cheaper than the advertised rate. Rooms are spacious clean and up-to-date. Breakfast is amazing sausage egg biscuits grits fruit cereal variety of juices and coffees. Very comfortable mattresses always an important plus. Very friendly staff read more

This hotel was lovely and pet friendly the room was very nice and beds were comfortable. But I must say I give 5 stars for the manager Steve I left my pillow behind and called a couple days later and ask if they could ship my pillow if I paid for shipping two days later I received my sleep-gram pillow. This is fantastic customer service. Thanks again Steve your the best read more

We made a stop here on our way to Florida. The rooms are the type you pull up in front of your room and walk right in. We got 2 rooms. Wasn't too impressed with the cleanliness of our room. But our daughters room was better. The hotel needs some updates. The pool was nice. 6' deep. The hot tub wasn't real warm but felt good. The breakfast was good. Biscuits and gravy and bacon and then the usual items. The staff was very nice!! Beds were comfortable also. read more

The toilet got clogged, the fridge was loud and disturbing the staff did not discuss the right price of my over night stay, this place is a scam be careful they are NOT clear about anything. read more

Excellent hotel, very clean, updated and modern. Bed was very comfortable and room was quiet even though it is very close to interstate 75. Very convenient to shopping and restaurants. Staff was very accommodating. We needed to check in early and the nice young man at the front desk was happy to accommodate us. A little disappointed that the pool and hot tub closed at 10 pm - should be open until at least 11 pm. Otherwise, it was a very pleasant stay - would definitely stay here again. read more

This hotel may say 2 stars but its very clean We stopped here to get some sleep from 17hr drive and found this place. Very well kept and clean! Had tv, microwave, and refrigerator. Its a safe hotel with complimentary breakfast! Nice little hotel for a 2 star. read more

Terrible customer service! Only indoor pool around.....drove all day for the indoor pool (note - not a heated indoor pool) Used points to book a double queen - called ahead to make sure it would sleep 5 with a roll away. Arrived to find out they didn't have roll away beds - so they said I couldn't stay on points - had to buy a family suite or a second room - and since I didn't cancel my other room the points wouldn't be refunded. After staring the lady down she finally gave in and offered a suite if I paid cash for the price difference - really seemed like they didn't want me to stay at their hotel - if I hadn't told the kids their was an indoor pool I would have gone somewhere else (50 degrees out so the other hotels weren't an option with their outdoor pools) read more

Very clean and comfortable. Gas station near by for snacks. Decently priced. Pets are allowed.