Under construction Tv doesn't work…read more Uncomfortable furniture. Checked out immediately after checking in and moved to new hotel. They still charged!

It all started we go check in the room they gave us. Someone was already in it. He gave us a second…read moreroom. The room was dirty pissy nasty no sheets on the bed. Nothing cleaned in the room the third room. It was dirty the shower the floor. and they have bed bugs. Make sure you check your your bed. I mean, check it. They're in the bed rails under the mattresses the box springs. The room was very dirty. They have bedbugs.

Air conditioning is powerful and quiet. I like the walk in shower. Tub showers in a hotel are so…read morestupid. You'd be nuts to sit in a bathtub in a hotel. The mattress is kind of sprung/worn out. Some wash cloths aren't particularly clean. The bathroom sink faucet has a worn out cartridge which causes it to leak from the handle onto the countertop. The room has a peculiar odor, reminiscent of a sewer backup. Running the A/C and the bathroom exhaust fan don't seem to remedy the aroma. I got used to the smell after a few minutes.

Great stay at the TownePlace Suites By Marriott in Midland. The hotel was clean, comfortable, and…read morewell maintained, and the staff were friendly and welcoming throughout our visit. The room was spacious and very relaxing, making it a perfect place to unwind after a long day. Overall, a very pleasant experience and a hotel we'd gladly stay at again.

Pros: Decent price, good breakfast selection, friendly staff and complimentary toiletries if you…read moreforget. Bed was comfortable. Cons: Gym wasn't stocked - no cups, no towels and a little unnerving- there was a bullet hole in the window of the gym I was shocked it wasn't replaced or at the very least covered up. And I couldn't find a water bottle fill station so had to use their water fountain and the water was pretty gross tasting. So in summary - if you need a friendly place with a good breakfast for a quick stop this was just fine for that. I don't think I'd book again if wanting to use the gym and other amenities while there.

This updated rating is based open the staff…read more The staff at the lobby desk, really nice. Very helpful. They tell you what you want to hear. We will see if there is follow up, I'm sure we will stop again. The lady at the breakfast room, FIRST RATE! She was amazing and so bloody friendly! The low stars, the cleaning staff. They like to bang doors at 0800 in the morning. The open the deadbolt lock to keep the room accessible, and they don't close it quietly for those that have a late check out with Hilton Honors membership, banging when they go in, banging when the leave. My wife asked them to quiet the work, and they "no habeas". So rude and not polite spoken at all. They didn't give the appearance as tho they cared. It was a sad state of affairs.

This is absolutely the worst Hilton I have ever stayed in. Room was very meh. Old furniture,…read morescratches, etc. It did seem clean though. The pillows were the WORST! Hotel pillows always suck, but these are even worse than usual. The TV didn't work, and I tried many times to call the front desk and they never answered. Just a really bad hotel. One good thing is that it is walking distance to the Texas Tailgater ballgame.

We exited the hotel at drove around to the front to retrieve a forgotten cosmetic bag. Maybe 5-8…read moreminutes between leaving the room and returning. The bag was gone. We inquired immediately and again a day later with the front desk and did not get our property back. It is very sad that this happened at a "Hilton" hotel. Well over $1,000.00 worth of property vanished!

Staff energy is a split experience: the overnight front‑desk person radiates pure "please don't…read moretalk to me," but everyone else more than makes up for it. The daytime team is warm, upbeat, and genuinely conversational -- the kind of folks who'll ask about your plans on the way out, remember what you told them, and check back in later with a natural "so how did it go?" that feels personal rather than scripted. Breakfast is simple but surprisingly delicious, the kind of unexpectedly good start that makes early mornings easier. The poolside gazebo is a standout -- a shaded, breezy escape from the relentless West Texas heat, and one of the few places outdoors where you can actually relax without melting. Rooms are clean, well furnished, and comfortable. Beds hit the sweet spot between soft and supportive, and the AC doesn't just work -- it thrives, keeping the room cool even when the outside temperature is doing its best impression of a blast furnace. The location is another plus: a short walk gets you to several restaurants and a full grocery store, making it easy to grab dinner or stock up without needing to drive.

We called and asked the hotel if they had 2 adjoining rooms available while on our way to Midland,…read morethey confirmed they had ADJOINING rooms available so we booked and paid over the phone. When we arrived less than an hour later they told us they booked us 2 rooms but they did not have adjoining rooms available. We asked for a refund as we specifically requested adjoining rooms during the booking process, the lady at the front desk was EXTREMELY RUDE and refused to process a refund, stating they had a 24 hour cancellation policy. This did not go well for any of us. I feel like they intentionally lied during booking to take our money knowing they would not refund it when they were not able to meet our needs. I will admit that I got ugly and tempers flared, she would not allow me to speak with the "Manager on Duty", she told me she did not have a phone number for him. She did finally send him an email and he agreed to refund the money (in 3 business days, I'm still waiting). I am hoping they give the refund as they stated, if not I will spend the money on an attorney. I will never waste my time or money with this hotel.

Convenient for the purpose of why I was there - I was in town for a work trip! Plenty of parking,…read morecheck in was a breeze and they have a restaurant and bar downstairs as well which makes everything in a central location. While I was there I did need a DoorDash delivery and it was from the target which was close by - they also had an HEB pretty close as well. For a quick place to reset and refresh this is definitely place to keep in mind. Thanks Four Points. Xoxo.

Dirtiest hotel, poor maintenance. Had an item stolen from my room. Management responded dishonestly…read moreto all inquiries. Front desk lied to me about status repeatedly. If you want definition and slander stay here along with losing a 4,000 dollar item

TLDR: Cute room, friendly staff…read more I went to bed late like at 11:30 PM, and after I slept for what I thought was seven hours I decided I should get up and go to breakfast. It was actually just after 1 AM. I didn't sleep at all apparently. And how could I with the loud nightclub next door. I made my way downstairs and I asked if I could switch to a different room. They said yes and they gave me a new room, which was actually on the same side of the hotel. So I went back down to the front desk again and this time they gave me a room that was on the opposite side of the hotel. So if you stay here, be sure to ask for a room on the residential side and not on the bar side. Unless you're into loud music pumping through your window while you're trying to sleep. Also, the blackout shades didn't really work and the light from the nightclub was also coming through the window. That's why I thought it was time to get up. Once I was able to fall asleep, which was after 2 AM, I slept OK. This had more to do with my state of mind and less to do with the room or the bed. The bed was comfortable, but I had a lot on my mind. I got up for breakfast at 7 AM and I was downstairs at 7:15 AM. They had eggs and the thinnest bacon I've ever seen in my life, and when I and another guest went to get pancakes we found that there was no batter in the machine. Also there was nothing in the frozen yogurt machine. The container for the oatmeal was full of boiling water which was spitting at me while I was trying to get oatmeal. It turns out the breakfast matron was distracted and that was because her tires were slashed the night before. Apparently a lot of people on her street got hit as well. Not a good start to the day for her. I wished her a better tomorrow. I would stay here again, but honestly I hope I never have to go to Midland again. More about my state of mind.

Only one hiccup, but other than that it is perfect. The hiccup, so you know up front, is there is a…read morenight club right next to the hotel, so it was loud as hell, with the club music, cars with their bass turned up, and cars revving their engines. Of course they close at 1-2 am, so we had to listen to that for hours. Other than that everything thing was perfect, large spacious rooms, the bed was perfect, very clean, no bedbugs, and the breakfast was great! I loved my stay, it's just the noise from next door. If I come back I Will stay there, except ask to be on the other side of the hotel.

This deserves a 5 star post! Customer service means actually caring about your customers. Our…read moreborder collie Bentley traveled everywhere with us, making frequent visits to the Fairfield Inn & Suites in Midland. We checked in late last night saddened by the loss of our sweet boy Bentley. Overnight Kass had placed a goodie bag on our door with a beautiful drawing of our sweet Angel Bentley! Wow, this was so special! A reminder of how special Bentley was, how caring people can be and a reminder that Bentley does in fact still travels with us! Thank you Kass and thank you Fairfield!

Melva, if i have the name correct - the manager is extremely rude and unprofessional. I will never…read morebook through this hotel again. She hung up mid conversation while trying to figure out payment options and continued to lie about a conversation that was had in front of myself and my manger. When checking in last night I specifically said this card was to purchase the Gatorade she did not ask if I was changing the card on file considering the stay was already booked from the travel agency that my employer uses. She lied several times, was extremely rude, hung up during conversation and threatened to cancel my room today if she didn't receive my business card number which I don't have access to. Sad to know that she's in management and that these things go on within this hotel.

Bikes blues and bbq visit. Great breakfast and service. Room was clean and everything worked as…read moreadvertised.

Stinky. Arrived Wed. - bag & black box. The custodial staff left it. Second bag emerged. The whole…read morefloor smells. Front staff informed 3 separate times. Still in hallway Fri.

This was a great place to to spend the night. The receptionist was wonderful and welcoming! The…read moreplace was very clean and they had a nice bar! The room was wonderful and quiet and the view of the city was beautiful! Breakfast was included and it was good. Will stay here again!

A last- minute 1-night stay that turned into 3 nights. My daughter was having her first baby at the…read morehospital, and I traveled 7 hours from South Texas for the big event. Because of all the urgency, the kind hotel desk clerk didn't hesitate to let me check in early. All of the staff were friendly and helpful. The lobby and hallway were impressively pretty and sparkling clean. My room was so nice, and it served my needs beautifully. Comfy mattress, plenty of space, with a clean sitting area and kitchenette setup. Loved the two sink areas. The shower was strong with plenty of hot water. Thirsty white towels were plentiful. The breakfast bar really impressed me, with delicious eggs, bacon, waffles, fresh fruit, cereals, bagels... and so much more. Coffee tasted fresh and high quality. Worth every penny, and I'll definitely return when I'm in Midland.