Under construction Tv doesn't work…read more Uncomfortable furniture. Checked out immediately after checking in and moved to new hotel. They still charged!

It all started we go check in the room they gave us. Someone was already in it. He gave us a second…read moreroom. The room was dirty pissy nasty no sheets on the bed. Nothing cleaned in the room the third room. It was dirty the shower the floor. and they have bed bugs. Make sure you check your your bed. I mean, check it. They're in the bed rails under the mattresses the box springs. The room was very dirty. They have bedbugs.

Stayed here for the weekend and it was great! Hotel was very clean and for a wonderful change of…read morepace, the a/c actually went as low as I wanted it to. Staff were very nice. Next time, I'll give the pool a try.

This updated rating is based open the staff…read more The staff at the lobby desk, really nice. Very helpful. They tell you what you want to hear. We will see if there is follow up, I'm sure we will stop again. The lady at the breakfast room, FIRST RATE! She was amazing and so bloody friendly! The low stars, the cleaning staff. They like to bang doors at 0800 in the morning. The open the deadbolt lock to keep the room accessible, and they don't close it quietly for those that have a late check out with Hilton Honors membership, banging when they go in, banging when the leave. My wife asked them to quiet the work, and they "no habeas". So rude and not polite spoken at all. They didn't give the appearance as tho they cared. It was a sad state of affairs.

Hotel staff is very friendly and always willing to help. They are not always able, or authorized to…read moremeet our needs. First stay here we got a non smoking room someone had smoked in and because they were sold out, they could not move us until the next day This is my third week stay here over the last two months. This time I found a broken cabinet door in my room and an iron that does not work. They fixed the cabinet door while I was at work, but I still have a very cold iron to iron my shirts. The restaurant is excellent and the food is great, albeit pricey. The bar is high dollar (surprise!), but the hours posted are not honored and I never can know when it I will find it open at all. They just closed the pool for the season and padlocked the gates so I can't even sit by the pool or enjoy the outdoor fire pit The little grass islands in the parking lot are heavily over watered everyday, so don't park next to any grass or get your car water spotted and be prepared to walk through rivers of water everyday in the parking lots . The beds and pillows are decent. The gym is well equipped with steppers, treadmills, free weights and weight machines. I do love the proximity to the Midland 250 Loop and the HEB for shopping for supplies! The best part of this hotel is definitely the friendly and caring staff. Thanks HGI Staff, you are appreciated!!

Idk how this place has 3 stars....its the worst Hilton I have been in, in my whole life. The room…read morecoffee, the cream curled, they dont clean your room, its old, the furniture is scratched up, there is no streaming services on the TV, and no one to help you if you need a towel or anything. Apparently there is only 1 person working kn the whole hotel.

Vanessa helped us when our third party reservations didn't work. Thank you Vanessa! This hotel is…read moreworthy of its rating. It's comfortable, friendly, well kept.

After a long tedious drive from Big Bend National Park, it was a joy to walk into an immaculately…read moreclean room. Beds are what dreams are made of. Large roomy bathroom with goodish towels. Check in was a breeze. Due to a O'dark 30 flight, we did not have a chance to indulge in the free breakfast. However, with a little scouting around I found coffee "cream", plates, decent utensils. We used Uber Eats to gets some decent chow. I highly recommend this as, nothing within walking distance looks appealing. Shuttle was on time and not fooling around about waiting. On the hour means on the hour. (Glad I was early )

Overall, we enjoyed our 2-night stay at Four Points. I'll break down all our Pros and Cons…read more Pros: -BEAUTIFUL! We LOVED all the finishes! Wood, tile, lighting fixtures, etc. Gorgeous and new! -Super CLEAN! -Not terribly far from the airport. Was about a 12 min UBER ride. -There is a Bar and Restaurant on site -Room was great! Comfortable bed and pillows! Lovely bathroom. -Pool -Near a movie theater -Near a restaurant (Toros Cafe) -Coffee available in the lobby in the mornings. Cons: -(understandable BUT) we got there at 2pm and they (unfortunately) couldn't check us in early. -A lady at the front desk wasn't the most friendly -Pool wasn't open yet (mid-April but 90 degrees) -No mini fridge or microwave in the room -At one point in the middle of the night, it sounded like people above us were going to come through the ceiling. Loudly stomping around in boots(???) -Breakfast is available but it's not FREE (boo) No idea on cost because my husband's work paid for our room. We'd definitely recommend!

Despite the other mixed Yelp reviews, I had no issues during my stay. This hotel/motel was clean,…read moremodern, quiet, and a short ride to the Midland Airport. (7 min) If you don't have GPS, it may be difficult to find, but if you follow Google Maps, you'll be fine. The receptionist was very helpful, even walked up to my room within 3 minutes of my special request. The lobby was super clean -- which is surprising in an oil field town. My first choice was the Baymont Inn - which was within walking distance to the airport. But, seconds after rolling up, it left a bad taste in my mouth. Let's just say I didn't feel comfortable there.

TLDR: Cute room, friendly staff…read more I went to bed late like at 11:30 PM, and after I slept for what I thought was seven hours I decided I should get up and go to breakfast. It was actually just after 1 AM. I didn't sleep at all apparently. And how could I with the loud nightclub next door. I made my way downstairs and I asked if I could switch to a different room. They said yes and they gave me a new room, which was actually on the same side of the hotel. So I went back down to the front desk again and this time they gave me a room that was on the opposite side of the hotel. So if you stay here, be sure to ask for a room on the residential side and not on the bar side. Unless you're into loud music pumping through your window while you're trying to sleep. Also, the blackout shades didn't really work and the light from the nightclub was also coming through the window. That's why I thought it was time to get up. Once I was able to fall asleep, which was after 2 AM, I slept OK. This had more to do with my state of mind and less to do with the room or the bed. The bed was comfortable, but I had a lot on my mind. I got up for breakfast at 7 AM and I was downstairs at 7:15 AM. They had eggs and the thinnest bacon I've ever seen in my life, and when I and another guest went to get pancakes we found that there was no batter in the machine. Also there was nothing in the frozen yogurt machine. The container for the oatmeal was full of boiling water which was spitting at me while I was trying to get oatmeal. It turns out the breakfast matron was distracted and that was because her tires were slashed the night before. Apparently a lot of people on her street got hit as well. Not a good start to the day for her. I wished her a better tomorrow. I would stay here again, but honestly I hope I never have to go to Midland again. More about my state of mind.

Only one hiccup, but other than that it is perfect. The hiccup, so you know up front, is there is a…read morenight club right next to the hotel, so it was loud as hell, with the club music, cars with their bass turned up, and cars revving their engines. Of course they close at 1-2 am, so we had to listen to that for hours. Other than that everything thing was perfect, large spacious rooms, the bed was perfect, very clean, no bedbugs, and the breakfast was great! I loved my stay, it's just the noise from next door. If I come back I Will stay there, except ask to be on the other side of the hotel.

This deserves a 5 star post! Customer service means actually caring about your customers. Our…read moreborder collie Bentley traveled everywhere with us, making frequent visits to the Fairfield Inn & Suites in Midland. We checked in late last night saddened by the loss of our sweet boy Bentley. Overnight Kass had placed a goodie bag on our door with a beautiful drawing of our sweet Angel Bentley! Wow, this was so special! A reminder of how special Bentley was, how caring people can be and a reminder that Bentley does in fact still travels with us! Thank you Kass and thank you Fairfield!

Melva, if i have the name correct - the manager is extremely rude and unprofessional. I will never…read morebook through this hotel again. She hung up mid conversation while trying to figure out payment options and continued to lie about a conversation that was had in front of myself and my manger. When checking in last night I specifically said this card was to purchase the Gatorade she did not ask if I was changing the card on file considering the stay was already booked from the travel agency that my employer uses. She lied several times, was extremely rude, hung up during conversation and threatened to cancel my room today if she didn't receive my business card number which I don't have access to. Sad to know that she's in management and that these things go on within this hotel.

Bikes blues and bbq visit. Great breakfast and service. Room was clean and everything worked as…read moreadvertised.

Stinky. Arrived Wed. - bag & black box. The custodial staff left it. Second bag emerged. The whole…read morefloor smells. Front staff informed 3 separate times. Still in hallway Fri.

A last- minute 1-night stay that turned into 3 nights. My daughter was having her first baby at the…read morehospital, and I traveled 7 hours from South Texas for the big event. Because of all the urgency, the kind hotel desk clerk didn't hesitate to let me check in early. All of the staff were friendly and helpful. The lobby and hallway were impressively pretty and sparkling clean. My room was so nice, and it served my needs beautifully. Comfy mattress, plenty of space, with a clean sitting area and kitchenette setup. Loved the two sink areas. The shower was strong with plenty of hot water. Thirsty white towels were plentiful. The breakfast bar really impressed me, with delicious eggs, bacon, waffles, fresh fruit, cereals, bagels... and so much more. Coffee tasted fresh and high quality. Worth every penny, and I'll definitely return when I'm in Midland.

Room was overall clean and spacious, however there is a huge gap under the front door so you can…read morehear everything in the hallway. I checked in late at night and when I arrived no one was at the front desk. I tried calling the hotel and messaging through the app but no response. I had to wait for a while for someone to finally show up.