Wow! We stayed in the presidential suite - 924. I want to live in this room. Very worth the price we paid. It was comfortable, clean, quiet, and the view was SPECTACULAR. We were so close to everything we wanted to do: Capitol tour, state street, museums, walking around campus, enjoying the lake, and eating at great restaurants. We also got to enjoy a concert on the square, which happens on Wednesday nights in summer. There was a pop-up farmers market close to the hotel that we visited as well. The bed was so comfortable and the AC worked really well even in the summer heat. Did not eat at the hotel bar this time, but have enjoyed food and drinks in the past. Valet staff were great and fast. Front desk staff were nice and helpful as well. This is a historic hotel and I hope to enjoy it for many years to come! read more

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The hotel overall is great and i would recommend to anyone looking for one. The room was my only non 5-star category mainly because of how it is organized and that it shows the age but it is very clean and well taken care of that it was not a huge bother during the stay. The staff are very nice and helpful and really want to make your stay easy! I know BW gets a bad rep but this one restores the faith just a bit! and of course you get some amazing view of the capitol :) read more

Best Western Premier Park Hotel - Hotels Near Me - Madison, Wisconsin

If you're thinking about using the gym DON'T! I was using the gym one morning to exercise/workout and on my way to the elevator to go to my room the staff stopped me and started questioning me, checking to make sure I was actually staying at the hotel and not just using their gym. The staff was rude, I felt like I was being interugated by cops. read more

It's all about the view! Do your best to get a room facing the Capitol. View is pretty spectacular, especially at night! This is an old historic hotel, but it has definitely been updated which makes it pretty nice. Location is great, walk outside and you are on Capitol Square. State Street is also very walkable. My room was in the smaller side, but it was also updated. Bed was comfortable, and amenities were decent. TV was average sized with no movie channels. Valet parking available. Has a pool and a good sized workout area. Also has a bar/restaurant. read more

Best Western Premier Park Hotel - Nice View from the bed! - Hotels Near Me - Madison, Wisconsin

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Attentive staff, clean rooms, classy bar, perfect location on the square, valet parking.

I had never stayed in a Best Western Premier before. And to be honest, when I found out we were being put up in a "Best Western" I had thought "should be interesting" as recently BW stays have been pretty sketchy and unkept. However, I was proven incorrect. This was one of the nicest Best Westerns I've ever seen, and one of the better hotels I've been in in general. The ONLY downside I found with this place is that parking is impossible unless you do Valet, which made it difficult to allow local family to visit. Otherwise, the rooms were really clean and very nice, the staff was friendly and professional. The view of the capital was perfect!!! Definitely enjoyed my stay and can't wait to return. read more

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I was a little worried based on the reviews on this place. I know that University hotels can sometimes be a little iffy. I was actually super impressed with this place! I was in town for a birthday party barcrawl and found a good deal on a room for a couple of nights. The hotel was next to the first bar on the trip so it ended up being perfect! It is right across from the Capitol, but my room did not face it. I could have figured so as I got a good discount on my room! The actual room was clean, upscale, and the bed was comfy! It was a pretty standard room for this kind of place, but it did the trick and I was the only one in there! The only downside was that the restaurant was only ok vs the hyped up website attached to it. The website made it look like it was a hip hangout spot. Instead, it was just a standard bar and breakfast place. It was still good, but not great! Also, they charge guests $15 per night to valet a car. While it wasn't a huge deal and the valets were all very nice and professional, I thought it was a bit steep compared to the free parking at some of the other hotels! Either way, if my friend does another birthday barcrawl (he probably will), I will stay here again and try to get an even better rate by doing it early! read more

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Brilliantly clean, the pool was much nicer than most hotel pools. The staff was available and helpful. The Post restaurant connected to the hotel was large and super clean. The food was ok. Perfect, walkable location. My son's room had a fantastic view of the Capitol building. This was my 3rd stay and I will definitely come back. read more

What a great setting for visiting our beautiful Capitol. Staff were very friendly and professional and the rooms were comfortable and well appointed. I wish we had time for the large pool. Maybe next time. read more

Traveling on business, stayed at this hotel, was very impressed. This is a nostalgic, reconditioned hotel with all the amenities. Staff goes out of their way to be helpful and respectful, including the staff at a great in-house restaurant. Shuttle service, right in the center of Madison/across from the state capital building that you can tour. Plenty of local businesses/bars etc. in walking distance. I don't see how this could have been any better. Funny sign in the room though, sorry it was the only pic I took.... read more

Best Western Premier Park Hotel - Hotels Near Me - Madison, Wisconsin

I stayed May 6th- 8th. Rooms are good, location is BEAUTIFUL! Valet guys up front very professional and on top of everything'. The bartender is another story.. our wedding party went to order drinks and we are greeted with an irritated look. As he makes drinks and goes down the line he was upset that too many people asked for a margarita. In his own demanding tone when asked what I would liked to drink, and I replied "margarita" he then shouts to the rest of the unordered patrons "DOES ANYONE ELSE WANT A MARGARITA?!" honestly very unprofessional when I came back later to order a shot and he made me wait to finish a conversation. read more

Location, location, location! This hotel made attending the Farmer's Market a breeze. It is a first class hotel. Everything from the room furniture to the shower pressure and large flat screen TV was in excellent order. My husband at the hotel restaurant, The Post, and said it was good. My only wish is that their parking would be free for their guests. There is a $15.00 a night fee for guests to valet park. read more

Best Western Premier Park Hotel - View out of our 9th floor window. Picture perfect. - Hotels Near Me - Madison, Wisconsin

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What a great bang for our buck! Note that this is a Best Western Premier. Ooo la la - a step above your average Best Western with only the best location in all of Madison directly on the square overlooking the state capital and farmers market on Saturday mornings. Location, location, location. You could entertain yourself for a couple days from this spot with all of the dining, shopping and outdoor activities available within arm's reach. Bonus? Valet parking is included with your stay (however, you'll still need a few bucks on hand for tips). Our room was decorated well with recent updates, on the small-ish side (similar to many hotels you'd find in downtown Chicago), and most importantly, it was very clean. Spotless. In fact, we check every bed we stay in. If you take anything away from this review - stay here, it's clean and the location can't be beat. read more

We booked through hotels.com and got a really good price and a presidents day discount. We have stayed at other Best Westerns and this one blows all of them out of the water. I understand they have recently done a remodel and it shows. Our room was really large compared to other hotels we have stayed at. The beds were comfy. The bathroom bright and modern with a new light up mirror, tub, and shower. There was pocket doors on the bathroom allowing for privacy. The room had a free microwave and fridge hidden in the dresser. The seating area had a table and two chairs. (Reminds me of Potawatomi) It had a city view overlooking a bar. I have to be sure to ask for a capitol view next time. The Capitol is right across the street. It is close to shopping and food. They do have a new restaurant which was priced about the same as where we ended up having breakfast. The pool is a pretty good size. We were on the third floor and able to walk down to the second through a stairwell. There is no hot tub. The check in staff was friendly as well as the valet. You can park for $10.00/day and leave as often as you like but we walked everywhere. All in all I all a good stay. read more

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After having a CONFIRMED, PRE-PAID reservation, the hotel's business manager arbritrarily CANCELED my reservation -- less than one week prior to my arrival. Without my consent they re-booked me at a different property that was not central to the capitol area. When I tried to contact the bus mgr to dispute, I could only leave voice*mails which were never returned. Completely UNACCEPTABLE and an abhorrable way to treat customers. read more

DO NOT RECOMMEND... Booked 2 nights at $300/night and they still charged $20/night for their not optional "valet" parking. I have never stayed at a hotel that had extra parking fees for their customers... that is if you can even figure how to get to the parking garage when all of the roads are closed every weekend. Cheaper parking is available on the other side of the square at the "Capitol Square North Garage". It costs about half as much. Other than the bogus parking, the Wifi signal sucked in my room, rooms were tiny, bathrooms were tiny, bed was rock hard, pillows were flat, and no cleaning service. Crappy muffin breakfast is complementary though... unlike the PARKING... read more

"Find us the finest hotel in downtown Madison", was the mission given to my daughter and son-in-law, (a Madison native). They delivered "big time"! We loved the fact that this hotel staff was top notch, but not pretentious! Each of the staff were well qualified and extremely well trained as they delivered every smile, comment, response and effort as if we were worthy of their highest consideration. They were pleasant with our occasional shortcomings, and at all times respectful, which is often difficult, and certainly, uncommon today. Our visit to Best Western Premier Park Hotel was a most pleasant and satisfying experience. Traveling from Starved Rock Country in Illinois, our diverse family vacation group of twelve was from Peoria, Ladd, Spring Valley and Geneva. We have visited different locations and created other family vacations, but never in a major world class city setting. This hotel and Madison delivered with a resounding "heck yeah", when it comes to safety, entertainment, food choices and the realization that when you stay at the Premier Park you are on the 50-yard line for everything that Madison has to offer. Surrounded by lakes, flip happy hour (I am undefeated) Stadium brats, the Memorial Union, Come Back In, Old Fashioned, Marigold Kitchen, all within walking distance and if you don't want to walk, there are rides available in a very short time on your phone app. As stated, Jason Sales, CHA, the General Manager, has a professional staff (including Leslie and Michaela), that were so gracious and welcoming that we warmed to the location and the Premier Park immediately. Not every retail establishment has earned our respect. Give Best Western Premier Park Hotel your highest consideration. They have earned it. read more

Had a great room! Visited the bar a couple times. Perfect location to walk to local sights, restaurants and bars. Pillows were the best! read more

Best Western Premier Park Hotel - King bed, nice hotel room - Hotels Near Me - Madison, Wisconsin

We were greeted immediately by the valet staff. Friendly and helpful. Front desk staff was very helpful and informative. The hotel is above average for a best western. We stay in beat westerns a lot for business and this was above the normal. Hotel was well kept and clean. Rooms were large and had a beautiful views of capital. Restaurant was clean good drinks. Food was good. Bartenders greet and were friendly. Free shuttle to airport. read more

Best Western Premier Park Hotel - Hotels Near Me - Madison, Wisconsin

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first of all it was quiet, as in: we could sleep. The quiet hours posted in the hallways is appreciated next, it was clean and the restaurant The Post was great as a lunch spot & good as an after hours bar. Our server at lunch was especially prompt & gracious. I'd like to also add that the decor is nice; they have managed to merge sleek contemporary design with elegant touches that invoke the classic hotel experience read more

My husband I just stayed here for Ironman WI. A+ experience. We called a few days in advance requesting an early check-in, as I'm 30 weeks pregnant and knew I'd want to stretch out and rest soon after arrival. While the hotel staff couldn't guarantee anything, the odds were in our favor and we ended up getting into our room very early and I was able to sneak in a much needed nap after my 4AM wakeup call. The room itself was great for our needs, parking was a breeze, and the lobby restaurant was incredibly convenient (esp given our time constraints). Most importantly we found the staff incredibly helpful, very welcoming, and beyond accommodating. Madison is a very unique midwestern city and this hotel was A+ in representing everything we love about visiting. read more

A long time ago this was a really worn out hotel. Many nicer options in area. The renovation is great! Really gave the place a fresh look. Room was spacious and clean. Bathroom upgrades were top notch. Price is still fair for area. Only downside was it was the state BB championship that weekend and many kids were up late and were stupid loud in the hallways.Rude drunk and stupid is no way to go through life. Parents were MIA or also RDS. But i digress. Its steps from capital. Tons of restaurants and entertainment an easy walk away. Would stay here again read more

Beautifully remodeled hotel with wonderful front desk service and valet service. They held our bags for us and let us keep our car in their garage after checkout as we toured the State Capitol. The price was a bit higher than normal because we were there during a peak time, March Madness basketball games, and St. Patrick's Day on top of that, but it was worth it for the convenience of being near the two places that we needed to be at for our trip. The room was clean, bathroom impeccable, no problems with the shower or anything at all. No loud noises from outside traffic or neighboring rooms. Near to coffee shops, restaurants, even for vegans and vegetarians. Zero complaints. Wait! I can always use a a hot tub, wish there was one here. :) read more

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Hotel and rooms looked just like photos on the website. Lovely, clean, nicely furnished (complete with fridge and microwave in room) and super friendly staff. Super efficient elevators and great showers. Great area too! read more

A very pricey hotel for very average facilities. However, Best Western Plus Inn On The Park is located literally right on the Capitol square. So, you essentially pay for the location. Good things to note are: * Free valet parking for 1 car * You can check your luggage in early * Spacious rooms * A bar and restaurant are available (I'd recommend eating elsewhere) * An indoor swimming pool is available (decently sized) * A fitness facility is available (don't expect much) * A mini arcade center is available (only 2 or 3 machines) read more

I was very pleasantly surprised at how great this place was! Booked a room very last minute and was very happy to see they had availability. Upgraded to one of the smaller suites that had a great wall of windows to gaze out. The room itself was very clean, neatly appointed, and modern. Everything we needed was there. The bathroom was fresh and modern as well. The only thing I didn't care for was the sliding barn-style door that was in place for the bathroom. I don't not like this type of door typically, but when it was closed completely, there was still a small gap, making it feel less private. If the door had been just slightly wider, or the track just a tad longer, the issue would be fixed. Very minor issue, though. We ordered room service. The kitchen staff allowed us to order off-menu which will automatically give you an A in my book. The food arrived at our door in record time! Usually room service in other hotels has been slow, sloow, sloooow. Not here! And it was piping hot and delicious! All the staff we interacted with, including valet, was on point. Courteous, professional, friendly. I really enjoyed my stay here! read more

Actually found a Hilton property near by. Should I change? The rooms here are perfect, the location is unbelievable, but do I really want to give up those points? The answer is ABSOLUTELY Yes! Inn at the Park is the only place that has Heather!! If your looking for a fun...home away from home, go see Heather at the bar. Tell her that 'Yelp Bob' sent you. This place is what a hotel should be!! read more

Note: I only attended a wedding reception here so can't comment on the rooms. What I can comment on (and hence why I am writing), is the complete overhaul of the interior and exterior of the property. The hotel is in a prime location on the Square and the redesign takes advantage of it. Colors are bright and they have restored the property to the period in which it was built. Classic. Simple. Refined. The reception was held in the Top of the Park room which has windows facing onto the square and the Capitol. The view alone was incredible. I am impressed. read more

We've sat in the car on the street for 15 minutes already waiting for valet to park the car. There is no self park option. Front desk says, "we have two weddings going on and everyone available is parking cars. It's unfortunate." Yes, so unfortunate that we will not stay here again. And now the restaurant service is pathetic. Waiting 45 minutes for our meal. read more

Derek and I stayed here the very first night we moved to Madison before moving into our apartment. We were so happy in general that we barely noticed the hotel, but had a pleasant experience and nothing to complain about. Because of that, when friends or family have visited over the past two years, I've always suggested this place. My mom booked a room for my graduation weekend (yay me!) weeks beforehand. Then, because of a medical problem, she had to cancel about a week/week and a half beforehand. They had a 2-week cancellation notice which is ridiiiiiiiiiculous! They said that she would still have to pay for two nights. I got stuck with a room I didn't want that they could have given to some poor sucker who booked late, but nope, I guess they'd rather just make loyal customers into ex-customers. The room was small. My friend and I both woke up with weird skin rashes from the bedding, or maybe from fleas? The affected spot on my arm finally went away after a week. The AC/heat was loud and blew in our faces. The night staff were so unfriendly. I did eventually get to talk to a manager, and he took my complaint down but just looked at me with a dazed face. It felt good to be able to say to someone, "I think you were unkind to my mother. I used to recommend you, but I won't anymore." Maybe I should've thrown in that I'll write a bad Yelp review too? read more

Stayed here last weekend and was throughly impressed. By far the nicest BW that I have ever stayed in. Clean room, courteous staff, great bar/restaurant. (Ate breakfast on the AM we left) The location is ideal, downtown in the heart of the capital. Attached photo was the view from our room. I would highly recommend staying here I you are ever in the Madison area. read more

Epic travelers beware! I stayed here to attend training at Epic because I liked the location on Capitol Square, and the hotel offered a shuttle to Epic's campus. I expected some cost associated with the shuttle, but I didn't expect a $50 per day charge. I could have requested an Uber to take me to Epic and back for cheaper, and I wouldn't have had to leave the hotel at 7:00 AM. Other hotels in the area that offer shuttles are the Concourse ($10 per day) and The Graduate (free). I was very disappointed with the exorbitant shuttle cost and would not return to this hotel as long as it remains that high. The rest of my experience was pleasant; they did a great job with the remodel. read more

Great location, rooms were clean, the staff was friendly. However if that trumps the security of your personal property then this is the hotel for you!!! My husband stayed there 03/07/20. With a group of his buddies. He accidentally left his watch that I bought him as a gift for our wedding, and he wore it on our wedding day. He took it off and laid it on the bed. He made a mental note to put it in in his suitcase and forgot before check out. On his way back home the next day he called the front desk explaining to the front desk girl Sandy if it can be sent back to him. She said the housekeeper probably put it in the lost and found and no one has that key that is on staff he would need to call the next day. So on 03/09/20 he called and they said it was not in the lost and found. I called to talk to Stephanie the manager of house keeping. She said they looked for it and it was not there. I even spoke to the general manager George Wiesner and he hung up on me when I told him I would have to file a police report. Wiesner has said the hotel was not responsible to lost or stolen property. I guess this gives the hotel staff a free pass to steal personal belongings of the guest and do nothing. I even called the corporate office in Phoenix, Arizona. to file a claim. I heard back a few days later and their reply was I'm sorry they looked for the watch and it cannot be found. I asked it they could pull camera footage of the house keeper coming out of the room maybe it will support the fact that she would have had to take it. The corporate office replied by saying they are unable to ask them to do that. I am not one to accuse someone so quick about stealing, but the watch was there laying on top of the bed. I'm sure they found the tv remote that was right next to it but not the watch. The watch has sentimental value to me and my husband and we are both sick about it. If someone is reading this and still decide to stay at this hotel then please leave anything that is valuable at home because if you accidentally leave it there it will be taken by the staff. Then they will turn around and say they are not responsible. read more

I love the location of this hotel. Request for a room that is facing the capitol. I stayed here for my epic training. They provide free shuttle however, the shuttle gets filled up real quick so make sure to get in right away. I was left by the shuttle going back to the hotel and when I called them, I was told that it was already full. Not sure if it's acceptable, they called a cab for me but still had to wait about 30 minutes(they paid for the cab). I think they should have informed me right away that they won't be able to accomodate me on the shuttle so i could have done something right away, and I was there 10 minutes before pick up time btw. Anyways, I'm still giving it a 4 star since it's probably just a miscommunication. read more

Recently spent a nite here on floor 5. No view sadly. The room itself was nice: clean, nice shower, mini fridge, m-wave, king bed which was good and firm. Lotsa hot water and good pressure. Fair warning if you are like me, and want to park your car yourself: not if you use their lot, it's valet only. And $10 extra per nite I think. I parked in the city lot 2 blocks away for about $16 but put my car in a nice, wide corner spot, well worth it to me. Anyway, really nice pool (we did not use it), restaurant on floor one. We did have drinks there and service was good, and the bartender made a great chocolate martini (my wife likey), and I had a Warped Speed Scotch Ale on tap. Both were tasty. Good people watching out the windows of the bar/restaurant called "The Post". Not the hotel's fault, but we had some idiots in the next room that decided to have a rather loud fight about 2am, banging on the wall, swearing loudly, etc. Why can't people do that shit at home? The Mgr offered to comp us breakfast which was nice but we declined as we wanted to get on the road home. This hotel is in a perfect spot right across from the Capital and we walked to several bars and restaurants within blocks. read more

Im not sure where to start. I guess, I should preface what brought me to staying at this hotel; I recently got married and needed a block of rooms reserved. We had 10 reserved in our block. I was told that if my block started to get full, I could call and more rooms would be available as I knew I was going to need more than 10. I called WELL AHEAD of when our block of rooms would no longer be available for booking as a family member called me to tell me all rooms were taken (a month ahead of the cut-off time for our reserved block). I called best western and they told me the entire hotel was booked for that day. No one called to tell me my block was full, like I was told they would. So great. Now I have family from across the country needs somewhere to stay. And family from other parts of this state. I had to book a second block of rooms at a different hotel. Not ideal. Not at all. The thing that really upset me, is that my uncle was able to book his room a week out of my wedding date-he booked through a travel website (note sure which) but when he called the hotel to ask a question in regards to his reservation, he asked about additional rooms they said they had other rooms available at that time. Are you kidding me. I have read that there were "renovations" to the hotel. Perhaps I was on a floor that still needed updating because my "suite" was reminiscent of a funeral home parlor. The floor we were on was very humid and smelled like smoke. No No No My two stars is for the view and the location. Most certainly not the price for the value. I get that the location is prime, but for all the other negatives it is not worth it. read more

I have been comimg here for probably 19 years now when in Madison. I have seen the renovations. The before. The after. While the place has contemporary rooms, the best thing about the Inn that has never changed is its brilliant location hence, the pricey rate mentioned in other reviews. As the name would imply...it overlooks the main square. Not just the city square...but the "State" square actually: the Wisconsin State Capitol is right there and what a beautiful building that is. Staff is friendly. Quick check-in. 24/7 Shuttle service to/from the airport. read more

We arrived at the hotel restaurant, The Post, last night and got the worst service ever.There was absolutely no one else in the restaurant except us, and I couldn't find a wait sever anywhere. The nice bartender finally pointed out a young woman sitting and eating. I asked if she was on break, she said no (if not, why are you sitting in the restaurant and eating a meal??). I asked if we could get menus etc. Long story short- she came to help us. After she was done taking our order, she went back to eat and cont to do this (saw her eating meat with her fingers?) between getting our order, serving and getting the check for us. I never once saw her wash her hands (maybe she did and I didn't know??) This is very unsanitary and unacceptable. For a fancy hotel, the wait staff should exceed expectations or at least meet them. They are lucky I was not a state inspector otherwise they would have received a write up for sure. This is probably a fluke incident but the manager should know and talk to the woman. Cross contamination is serious and can cause food born illness. Plus/ it's just gross! read more

This is an affordable, clean hotel very close to the Madison capital. I try to head up to Madison every spring, just because it's a really fun town to vacation for a few days. Best Western is centrally located downtown, and within walking distance to everywhere. The rooms are very basic, with a late 70s, style. The hotel also has a pool, fitness centers, as well as a hot tub. I would say if you have a family, and are working with a budget, this is a really good hotel. It's not the Hyatt, but it does what it needs to do. read more

Loving our stay at the Park! Jim at the front desk is a doll! Our room is stylish and spotless. Looking forward to staying here again!