The team at Besties's dog spa has always been so great with my senior pup. She is pretty shy, but they show her a lot of patience and make her very comfortable, and I'm always very pleased with the results. I am able to book at times that are convenient for my schedule, and for me, the location is also ver comvenient. I'm also really surprised at the efficiency of this grooming salon. They always seem to finish in about two hours vs. more than three hours at most places I have experienced. We are really happy to have found this place! read more

Took my Shih Tzu in for a summer cut they did an amazing job and they were pretty quick too read more

Besties DogSpa - Sushi - Pet Groomers Near Me - San Diego, California

The crew at Besties is the Best! I've been bringing my Goldendoodle to Besties for a while now, and the team has been great. She used to be nervous about her nails, but their patience and gentle approach have really helped her overcome these fears. I recently brought along our new young puppy and they volunteered to help me desensitize her as well. Beyond the skill and care, they're flexible, affordable, and the daycare playtime is a great bonus. Highly recommend to any Mission Hills dog parent! read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

Casper was 86'd from 4 pet groomers due to aggression but Abram at Besties gave him a full trim, nails, & brushing & the cat looked amazing with no sign of stress. A very professional grooming salon read more

Our pup has some challenging behaviors and we were nervous finding a groomer for him. So thankful we found Besties! We've taken him twice now and have appreciated how the team handles him with patience and care each time. They're always calm, communicative, and gentle which helps ease our nerves too. And of course, he looked and smelled so good when we picked him up! We highly recommend Besties to anyone looking for a compassionate, skilled groomer. read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

Should have gone here to begin with. We got our dog last year and were recommended a different groomer and didn't know any better but after a year they told us our dog was terrible and we should go somewhere else, pretty much their exact words. Well thanks for finally getting us to find a new groomer. We were nervous after our terrible experience elsewhere but today we finally booked and brought our pup for a full groom. It was fantastic, yes they said she was a challenge but were so kind about it. They gave us tips to help get her more comfortable and said they would love to have her back. And she looks better than she ever did at the other place. So glad to have found this dog spa. read more

Took my dog here in July and felt the need to leave a review, because we had a really poor experience. They plucked her ears to the point that she bled and had scabs (photos below with a photo of her ear from a recent groom elsewhere) and her belly had cuts from the groom. We previously went to another groomer that moved locations a bit further, so we thought we try out Besties. Never has our dog ever come back with cuts and/or blood/scabs. I want to mention they offered a refund, but the exchange I had felt more combative - they were repeating that groomers pluck ears as a standard practice, which could be true, but seeing as my dogs ears were getting so irritated, they should've acknowledged they needed to stop and offer a better experience next time but basically wished us luck with another groomer. read more

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I have had Cocker Spaniels for 40 years and in that time I have never found a groomer better than Tabitha at Besties. In fact, we have had three bad experiences with other salons where my dogs were injured. I never have to worry about Tabitha and my dog Allie, LOVES her!!!! Tabitha is like the "Dog Whisperer" of groomers. read more

Amazing customer service and communication. I'm definitely going to try this place out ASAP for the meow queens. The prices are amazing, great reviews, friendly, prompt communication. Takes cats! Checking all of the boxes without a doubt. Thank you so much. Love, Celeste and meows read more

Before I picked Oliver up, they called and told me he was shaking his ears a lot and that they wanted to clean and pluck them to help with the ear shaking. Since this was my first time here and no groomer had ever suggested that before, I trusted their judgment thinking they were being thorough and acting in his best interest. When I picked him up, the ear shaking was not normal it was excessive and clearly a sign of discomfort. I actually walked back in with him to ask what was going on because something felt off. I asked if water had gotten into his ears or what could be causing it, and instead of getting a clear explanation, it felt like the situation was being minimized. I was told that this is normal when the hair in the ear is shaved down and plucked. I just wanted to understand what was wrong so I could take care of him properly. I took him to the vet immediately. At the first visit, they didn't see a full infection yet but gave medication to try to prevent one. Within two days, things got significantly worse. His ears became extremely red, inflamed, and even started bleeding, I have photos documenting this progression. By Monday, I had to take him back to the vet where they had to sedate him and perform a deep ear cleaning. That's when they confirmed his ears were full of infection. This was not a minor issue. This escalated into a painful medical condition that required sedation and treatment. His ears were clearly over-plucked, causing trauma and leading to infection. To be fair, the groomer did respond quickly and covered the vet costs, which I do appreciate. They didn't ignore the situation, and that does matter. However, what really concerns me is that after reading reviews, I found another dog owner describing a very similar experience. That makes this feel less like a one-time mistake and more like something that shouldn't be happening at all. If this has already happened to more than one dog, then serious reconsideration needs to be given to whether this service is being done appropriately or if it should be done at all. As a pet owner, that is extremely alarming. I would strongly recommend asking very direct questions about anything to do with the ears. I appreciate that they took financial responsibility, but this situation should never have escalated to this level in the first place especially with it being our first time at besties. As much as I did want to take Oliver back it just scares me that something may happen again. read more

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This is a great grooming place! How my dog is only been once but they were completely professional they gave away a lot of cool freebies thing bowls and poop bags my dog looks great afterwards and it wasn't like double the price as some of these places so it was very reasonable price most important thing is that my dog seems very happy and I didn't have to cut or trim him too much after the fact. They do add on the l gland expressions as an up charge but it's still reasonabley priced read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

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Finding a groomer that knows how to work with anxious pets can be difficult, so I was really relieved after bringing my dog here. The environment felt professional, welcoming, and much more relaxed than other places we've tried before. The staff took their time, listened carefully to my concerns, and handled everything with genuine patience and attention. I appreciated that the process never felt rushed and that communication stayed clear from drop off to pickup. My dog came home looking clean, fresh, and comfortable, which honestly says everything. It's obvious the team truly cares about the animals they work with, and that level of consistency makes a huge difference. Definitely a place I feel confident returning to and recommending to other pet owners. read more

This groomer & salon is amazing! Bixby is my first dog & I was super nervous about taking him to our first grooming appointment. I've heard horror stories from other places, so wanted to find the best fit for our needs. He's an Australian Shepherd puppy, can be nervous of loud noises, and had long fur! From the first phone call, the staff was nothing but kind and patient as I explained what I wanted. From when I checked in to picking up my dog, everyone was super friendly and accommodating. My dog left happy and had the perfect cut! Will definitely be going back regularly. See before photo and after pics. read more

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Besties in Hillcrest is hands-down the best grooming experience I've ever had. I bring my 100-lb dog in once a month for a full bath, de-shedding, teeth cleaning, and nail trim, and it's super fair priced, which honestly feels like a steal for the care they give. They really care about your dog and build relationships with them. They are always happy to see Gobie. The staff is beyond kind -- every single person there feels like a friend. They're efficient, organized, and get him in and out quickly, which I really appreciate, but what matters most is how my dog feels. He comes out so happy, calm, and clearly well cared for every single time. It's the happiest I've ever seen him after grooming. And the cherry on top: he always comes out with the cutest little bow You can tell they genuinely love the dogs, not just the job. If you're in Hillcrest (Washington & University area) and looking for a groomer who's affordable, professional, and truly caring -- this is the place. I won't take my dog anywhere else. read more

Besties DogSpa - He's so happy - Pet Groomers Near Me - San Diego, California

They do a great job with our small dog! I don't know what shampoo/conditioner they use but she stays pretty and clean much longer than when I clean her myself. They do a great job with the paw pads and get in between the paws as well, which is super tough. 5 stars! read more

Greatest haircut for the critter. He looks very professional. Thank you for being nice to my beast.

A couple of weeks ago I had an appointment here for my pet. I was curious about this place because many years ago I worked at a hair salon in the same location. I decided to try a new groomer because my pet had kept on getting ear infections after his appointments. I brought by pet into Besties and it was extremely chaotic feeling during the check in. The man at the front talked down to me as he proceeded to have me sign a waiver for my pet. The woman who he brought out as the groomer seemed annoyed at all my requests to ensure my dog doesn't get an ear infection. They also called me early to come pick my dog up because he did not end up getting a haircut. Just a bath. Which they called me and proceeded to make me feel like I was lacking in taking care of my dogs hair. He is a Pomeranian and has some matting behind his ears from when he got the two ear infections and it was hard to groom him. He also had just had Giardia because he's young, cleared the infection but treated him as if he was a big old germ. Well I left my son's school event early to pick up my dog. No sanitary trim was done which was important. But he was bathed and still somewhat wet. They told me my dog was frantic there which is probably because this place was chaotic from the start. I really did not have a great experience there. At first I thought maybe it was me being panicky. So I prebooked an appointment for two weeks later. I ended up canceling because I do not really feel cozy leaving my dog here. Chaotic experience and don't love feeling like my dog is rushed through a service. Not the place for us. read more

Besties came recommended from a few people I knew and for a reason! It was Kenobi's first experience with grooming and so as first time dog parents, we were definitely nervous. Not because he would receive a terrible haircut because hair grows, but that he'll come out with a negative experience. Thankfully, his grooming was amazingly adorable and the people there seemed to really care. He didn't have any skittish behavior after so we decided to continue coming here and each time, they've done an awesome job with his hair. Highly recommend! read more

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Amazing experience with Besties. My dog is a crazy doodle and they were able to provide excellent service. My wife was very happy with how our pup turned out. I forgot to ask for the name of the two who assisted us, but they are 10/10! Would definitely come back again. We really appreciate you guys! read more

Besties is THE dog groomer to go to if you have a fearful dog. Our dog is terrified of a lot of things, but especially being groomed. We work with a private trainer sometimes, Ashley Larsen, who one day shared with us that another training company, Family Dog Consulting, had partnered with Besties to do dog training classes. Every week we'd go in after Besties was closed and we'd work on desensitization towards grooming equipment, brush on the grooming tables, and use the bath. Our dog went from being so scared she didn't want to enter the building, to excited to come and willingly get up in the bathtub. Once she was ready we worked with Denise to come in for her first "official" on the clock bath. Denise was so great to us and so patient, letting us play with her with toys in the building before and after the groom to make it a more positive experience. Instead of leaving shaking and traumatized she left bathed and happy. Also, shoutout to Nick who was working the front desk and let me hangout the whole time she was getting groomed and was so nice to talk to! Lovely experience. read more

Besties DogSpa - The floof approves - Pet Groomers Near Me - San Diego, California

The staff here is AMAZING!!!! Our dog is very reactive and they see what we see which is a sweet dog with some behavioral issues because of her previous owners. They make sure they get her an appointment time with the least amount of dogs around and treat her like an absolute princess. She always comes back so happy and perfectly groomed! read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

We love Beasties. We have been taking our dog there now for two years. He is 11 years old and 105 lbs with a heavy coat. Beasties bathes and groomns him. He comes out just beautiful. read more

Went in for an emergency dewclaw trim when I realized the nail was starting to touch the toe pad. The people working there were so kind and immediately took him back even though we didn't have an appointment. He wouldn't let me even touch his foot without freaking out, but somehow they were able to trim all of his nails. So grateful for their help and kindness. Price was super reasonable too. read more

Our little Daisy Mae loves going to the Besties beauty parlor! She is normally very shy but has taken to her stylist, Tabitha. Daisy is always proud to show off her new 'do when we pick her up! Thanks guys! read more

Besties DogSpa - Daisy's new hairdo - Pet Groomers Near Me - San Diego, California

We were looking for a new groomer since our old one closed. (RIP Earthwise.) Besties got us in within a few days and the service was excellent. They were on time and I did not have to wait at all! read more

I've been taking my dog Frankie to Besties Dog Spa for about a year now, and I can't recommend them enough. The scheduling process is always easy, the staff is professional and friendly, and the pricing is very reasonable for the quality of care they provide. I always make sure to request Lily--she is truly the best! Frankie always comes back looking great and happy, which gives me so much peace of mind. read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

I will never step foot in this place again. DENISE and the one other lady that did the so called "grooming" more like torture, were shockingly rude, dismissive, and carried an obvious attitude from the start. They claimed they would "try their best" to demat my dog, but that was clearly a lie. They grossly exaggerated the condition of his coat, and when I returned just five minutes later, he was completely shaved -- So much for "trying" this is the kind of business that would rather take the easy way out. Even worse, they gave him back with open nicks and bleeding wounds on his neck and ears. Their excuse? That "the return of blood flow" was the cause -- which is completely absurd. His neck had been shaved a month prior with no issues, no matting, no irritation. His ears were never matted in the first place. They either don't know what they're doing, or they just don't care. This wasn't just lazy -- it was negligent and cruel. My dog was injured, traumatized, and treated like a burden instead of a living being. I wouldn't trust them with a stuffed animal, let alone a real pet. Stay far, far away. read more

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Amazing with our elderly dogs. The groomers are very nice and gentle. They also remember you when you come in.

My dog was so soft and cute afterwards! The staff is nice and welcoming. It was just first grooming -- a 66lb chocolate labradoodle. He's a big chicken, but he seemed comfortable at the location. read more

I spent more money on a haircut than I ever had before. And my dog looks like that shit! read more

Besties DogSpa - Pet Groomers Near Me - San Diego, California

Brought my 12-year-old cat in for his first ever grooming session and haircut. Their pricing was reasonable, service was quick. Communication was good. Groomer, Frankie, did a great job. My cat seems happy about his summer cut. read more

Every time I bring my dog here it is a good experience. They are very nice with dogs and Owners! Abba is getting old and she is mostly blind. They are always very careful and caring. read more

Bestie's Dog Grooming in Mission Hills is truly dog-first and incredibly helpful! They not only give my pup a phenomenal clean-up every single time, but also make the whole experience so easy and positive for me--from scheduling to drop-off and pick-up. Recently, they've gone above and beyond helping me navigate my dog's new allergies with so much kindness and knowledge. It's clear they genuinely care about every dog that comes through their doors. I can't recommend them enough! read more

My dog Sol is a senior, and can be nervous with new people. The entire staff was so incredibly sweet and friendly with him, he was put right at ease. Nick and Denise at the front desk gave me a consultation on what services they suggested which was surprisingly fair and cost. Steph, the groomer could not have been more amazing and loving with my pet. He came out looking like a stud! I will definitely be coming back! read more

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Forgot pictures if the great grooming. (But Ollie is shy, so the pics don't quite do justifce to Steff's awesome chops! read more

Besties DogSpa - Thinking about all the treats I got at Besties. - Pet Groomers Near Me - San Diego, California

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Besties is a new pet salon/groomer in mission hills. They're on the corner right next to heartwork coffee. When I called to inquire about their services, Nick was helpful in answering my questions and made me feel comfortable leaving my fur child in their care. My dog Butters got groomed at Besties just a few days ago. They did a wonderful job getting him cleaned up and groomed. My husband showed the groomer a photo of how we liked Butters hair to be cut and they did exactly what we asked for. read more

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Had a great first time experience and service at Besties. The staff was welcoming & was happy to do an extra trim on her tail during pick up. I was encouraged to bring my dog by for treats when in the area which was sweet! Great price for all the services included. I highly recommend Besties DogSpa! read more

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Besties makes my dog and I feel like a VIP every time we go there. The service is so professional- they never try to hard sell and simply ask the needs of you and your pet. My dog is not a fan of going to the groomer (are any?) and always shows up nervous but leaves totally fine and looking adorable. I highly recommend Besties! read more

Besties DogSpa - Here is the after photo! I requested a Schnauzer beard/brow with ultra-short summer cut everywhere else. - Pet Groomers Near Me - San Diego, California

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Loki has always been a bit nervous at the groomers, mostly because he thinks bath water is acid, but when I picked him up he was happily hanging out with Denise and another groomer (I didn't catch her name!) I can't help feeling a little anxious leaving my dog with new people, but they really put me more at ease. They made him look and smell great, and I could tell he felt so much more comfortable and clean afterwards. Nick made making my appointment super easy, and you can tell everyone here is patient and kind dog lovers. Pricing depends on your dogs weight and grooming needs, and we got a great deal for being first time customers. We'll definitely be back! read more

Besties DogSpa - My 5 year old cattle dog feeling great after his groom! - Pet Groomers Near Me - San Diego, California

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I took my shih tzu in a couple of weeks ago, for a grooming. For all they said they were going to include in it , they finished pretty fast. They cut his fur down to the the skin, he had like about five cuts in him ,which they hid with a scarf around his neck. read more