Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Don't lose this number! We called at 11 am for an issue with our dryer, I suspected the belt broke…read more Call back within 10 minutes, service tech Jose got here at 11:45, done at 12:15!! Great service, nice people and good value, not cheap but done right!!!

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

Called Discount appliance Repair and Seth came the same day on Friday of Father's Day weekend after…read more5pm and took the whole GE Dryer apart and cleaned out all the lint isolated the problem and fixed the dryer and gave it a 5 year warranty. Not only that he was nice and friendly and efficient. I was very happy and satisfied with the service and Seth specifically. I would highly recommend Discount Appliance Repair.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Bottom of my freezer had a solid layer of ice. Steve came and told me to wait a week to see if the…read moreproblem resurfaced after thawing the frig out. It did and I called him and he said he would come the next day but he didn't show up or call. When I called him he said he would be there the next morning, which he was. He cleaned out the drainage hole at the bottom of the freezer and inserted a heat probe. Freezer is back to normal again. Reasonably priced. If he hadn't missed the second appointment I would have given him 5 stars.

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

Have always used him before. Always satisfied until know. Have called since 1030am, is now almost…read more2pm. No call back to even give me an idea when he would be coming. Very disappointed. Will have to call someone else.

Don't post a lot of reviews but Richie is a class act! We called him to come out and take a look at…read moreour dryer as it was making a strange noise and wouldn't work properly. About an hour before he was due to arrive I showed my wife what to show him because I had to leave and of course the dryer worked perfectly after it spit out a face mask that had been lodged somewhere. Richie could have charged us the service fee and I even offered to pay it and he refused. He came in anyway, looked at the dryer and regardless and confirmed it was the mask and didn't charge us a thing. So nice to know there are good honest people in the world still. I can't recommend Richie's Appliance more, stand up honest guy!

American Service's goal is DEFINITELY NOT "100% customer satisfaction" (contrary to the lie that is…read moreblatantly listed on their website). This is related to my review for Middleby as this was the licensed repair company they told me to reach out to that is in my area. Similar to that other review, when we were still under warranty, all was well and great. However, as other reviewers have mentioned, American Service is NOT here to help you out. They just want to rob you and make your life even more difficult. Our fridge has now had to be serviced at least 2 to 3 times in less than a span of 3 or 4 years? Surely Viking fridges should be better than that, but alas, they are not. Our service guy is fine but just to STEP FOOT IN THE DOOR to give me an estimate on how much I will be charged to replace the interior fridge lights (THAT WERE REPLACED LESS THAN A FEW MONTHS AGO BY THE SAME SERVICE GUY ROB), I have to PAY A HEFTY FEE OR $169?! Are you insane? The lights that this same guy changed broke in such a short span of time (which is under the year guarantee that American Service provides) yet I AM THE ONE to still have to shell out nearly TWO HUNDRED DOLLARS to get an idea of how much it will cost to fix? Not only with the lights, but there were other issues with our fridge and American Service charged us $1200 just for 2 to 3 hours of work. This company is criminal and the owner should be in jail.

I called American service to replace a led light for my Viking fridge. I was billed a total of 530…read moredollars. If you think that is a good value, give them a call. Otherwise take your business elsewhere. Also they could have easily quoted this prior to the appointment, but withheld that information until you were on the hook for the service call.

John's Village Appliance was wonderful to deal with. I had an issue with a gas oven and left a…read moremessage on the answering machine. I received a call back within 20 minutes and he was at the house in less than 2 hours. In this day and age see if you get that from the big box stores! I will definitely be using him in the future!

i have been using john's village appliance repair for many years…read more john in these days is one in a million. returns your calls, shows up the same day, charges very reasonable, and is very personable. a great guy. and... no charge for just walking in the door, like a lot of thief repair men are allowed to do now. however , john retired recently and i can't figure out how he picked this caveman to take over his business. i've spoken to this new guy twice and and he is no good. he won"t discuss what might be wrong with your appliance over the phone, he just wants to come over and run a diagnostic. you've been warned, this cretan is the absolute opposite of john.

Dishonest and downright fraudulent customer service. This company will provide you with a quote,…read moreinform you that the diagnostic service fee will be deducted from the final bill, and then tell you their system made a mistake and it was already deducted prior to a quote being provided to you. They will then try to gaslight you into thinking that you misunderstood everything regardless of what your initial estimate says and pull a random number out of nowhere. Incredibly unprofessional. RUN don't walk FAR away from Mars Repair and any aliases they do business under. The individual repair techs are incredibly skilled and adequately address the issue. It's sad that they are tied to such an awful company.

Avoid at all costs. We needed a dryer repair. MARS lied about the cost (verbally said $175 on the…read morephone), then tried to pull a switcheroo and quoted us $475 when it came time to pay. They told us we misheard them, which was a lie. We pushed back, and after they claim to have listened to a recording of our initial call which proved they said $175, they lowered the price to $345. But this is messed up, they should have honored the price that was quoted to us. They are dishonest and have bad business practices. Hey help elsewhere.