Jose is great! Knowledgeable and explains what the problem was and what caused it. Had a GE dryer…read morefixed. Had the part on hand was done within 15 minutes. Highly recommend. Fair cost of repair.

Had issues with dishwasher and Jose had to come back 3x to finally assess the dishwasher is broken…read more He googled a lot to show me his findings. Like dishwasher detergent goes bad after 6 months. Would have thought he knew this basic knowledge

Seth was professional and knowledgeable. He new what was wrong with stove in 10 minute. next day…read morereturned to replace part. very satisfied with his service. Took pictures over everything and gauranteed his work for 5 years. I would definitely recommend.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

Heard about Steve from Nextdoor where he had great reviews so when my refrigerator wouldn't stop…read morerunning I called him. He was quick to come over and figured out the fan was broken so he told us to set up a fan to keep the compressor from getting hot until he got the piece in. That worked! He came replaced it and problem solved for a decent price... saved me the price of a new frig! Thanks Steve

Steve is not only a nice guy he knows his stuff . And he's fair and honest. They don't make them…read morelike Steve anymore . Allgood . He fixed my Jenn-air board and saved the wall oven for a fraction of a new one . Thanks Steve Ok update I called Steve's appliance back for a second job . My dryer kept throwing a code d80 and would shut off . Steve immediately knew what the issue was and fixed it . The dryer vent had to many bends and turn . He completely replaced it and like Majic . The dryer is operating perfectly. Stevens honest and on time .. ooo fair priced .

Steve came by to work on my washing machine and dryer. He communicated well and arrived promptly…read more Upon looking at the washer, he diagnosed the problem as needing a new computer. Instead of doing the job himself, he encouraged me to call Maytag directly to see if I was under warranty. And sure enough, I was. I am very thankful to this man for saving me $500. If you need your appliance repaired, Steve is your go-to man! In addition to this, he repaired our old dryer and did it for a reasonable price.

One of the hardest things to find is someone who can install and repair appliances that is…read morereliable, does a good job, is trustworthy and communicates well. In the local area (I'm in western Nassau County), Steven's Appliance Repair is the only one I know that achieves all of these. I've learned over the years that installation services provided by companies that sell appliances a) try to do the fastest job possible (not the best job as they get paid by how many they do not how well they do them) and b) cannot do anything besides just plug in the appliance (if anything extra is needed, they will not or are not allowed to do it). Therefore, I prefer to hire someone to handle my appliance needs. I called about 10 different places - most were unavailable or unwilling to come to where I live. Steven's called me on the phone quickly and met me the same day. They clearly explained what I would need to complete the installation (including instructions for electrical work needed), purchased the necessary parts and within 2 days the job was all done. Coincidentally, my oven igniter stopped working shortly after this experience and I called Steven's and a day later I had a working oven. I will definitely rely on this business for all of my future appliance needs.

Don't post a lot of reviews but Richie is a class act! We called him to come out and take a look at…read moreour dryer as it was making a strange noise and wouldn't work properly. About an hour before he was due to arrive I showed my wife what to show him because I had to leave and of course the dryer worked perfectly after it spit out a face mask that had been lodged somewhere. Richie could have charged us the service fee and I even offered to pay it and he refused. He came in anyway, looked at the dryer and regardless and confirmed it was the mask and didn't charge us a thing. So nice to know there are good honest people in the world still. I can't recommend Richie's Appliance more, stand up honest guy!

I've been using Richie's for more than 30 years and have never been dissatisfied with any service…read more Richie is very knowledgeable and honest. He saved me money many times when he could have just said I need replacement or repair when not needed. Highly recommended!

American Service's goal is DEFINITELY NOT "100% customer satisfaction" (contrary to the lie that is…read moreblatantly listed on their website). This is related to my review for Middleby as this was the licensed repair company they told me to reach out to that is in my area. Similar to that other review, when we were still under warranty, all was well and great. However, as other reviewers have mentioned, American Service is NOT here to help you out. They just want to rob you and make your life even more difficult. Our fridge has now had to be serviced at least 2 to 3 times in less than a span of 3 or 4 years? Surely Viking fridges should be better than that, but alas, they are not. Our service guy is fine but just to STEP FOOT IN THE DOOR to give me an estimate on how much I will be charged to replace the interior fridge lights (THAT WERE REPLACED LESS THAN A FEW MONTHS AGO BY THE SAME SERVICE GUY ROB), I have to PAY A HEFTY FEE OR $169?! Are you insane? The lights that this same guy changed broke in such a short span of time (which is under the year guarantee that American Service provides) yet I AM THE ONE to still have to shell out nearly TWO HUNDRED DOLLARS to get an idea of how much it will cost to fix? Not only with the lights, but there were other issues with our fridge and American Service charged us $1200 just for 2 to 3 hours of work. This company is criminal and the owner should be in jail.

I called American service to replace a led light for my Viking fridge. I was billed a total of 530…read moredollars. If you think that is a good value, give them a call. Otherwise take your business elsewhere. Also they could have easily quoted this prior to the appointment, but withheld that information until you were on the hook for the service call.

i have been using john's village appliance repair for many years…read more john in these days is one in a million. returns your calls, shows up the same day, charges very reasonable, and is very personable. a great guy. and... no charge for just walking in the door, like a lot of thief repair men are allowed to do now. however , john retired recently and i can't figure out how he picked this caveman to take over his business. i've spoken to this new guy twice and and he is no good. he won"t discuss what might be wrong with your appliance over the phone, he just wants to come over and run a diagnostic. you've been warned, this cretan is the absolute opposite of john.

This morning John cam and repaired out washer and our dishwasher. He was prompt, arriving at the…read more beginning of our appointment time slot and both machines are back in perfect working condition.

Dishonest and downright fraudulent customer service. This company will provide you with a quote,…read moreinform you that the diagnostic service fee will be deducted from the final bill, and then tell you their system made a mistake and it was already deducted prior to a quote being provided to you. They will then try to gaslight you into thinking that you misunderstood everything regardless of what your initial estimate says and pull a random number out of nowhere. Incredibly unprofessional. RUN don't walk FAR away from Mars Repair and any aliases they do business under. The individual repair techs are incredibly skilled and adequately address the issue. It's sad that they are tied to such an awful company.

Avoid at all costs. We needed a dryer repair. MARS lied about the cost (verbally said $175 on the…read morephone), then tried to pull a switcheroo and quoted us $475 when it came time to pay. They told us we misheard them, which was a lie. We pushed back, and after they claim to have listened to a recording of our initial call which proved they said $175, they lowered the price to $345. But this is messed up, they should have honored the price that was quoted to us. They are dishonest and have bad business practices. Hey help elsewhere.