She seemed nice until she opened her mouth further. The way she spoke to me was with no professional sensor, no personal regard of what she was saying. First she called both of us "old bags." Hello? This is not professional or appropriate. Then when she left the room but was within sight and earshot she told the other workers there, "Old Bags reunite.' Who does this? She acts nice and then has absolutely no sensor with how she comes across to a patient and says insulting things. I told her that I didn't consider myself an old bag. She really shouldn't be working anymore if she can't control her mouth. I have never had anyone speak to me like this! If she considers herself an old bag that's Her problem. But she should never ever say that to a patient, that a patient is an old bag just because she feels like she is one. I can't help but wonder if there's a cognitive impairment with this person. I would hope the medical profession would have her get that checked out. Because usually people with cognitive impairment start verbalizing things that are not appropriate socially. read more

Dr. Blechman is wonderful. She is extremely knowledgeable and very nice and personable. I highly recommend her.

Absolutely Brilliant, Had an apt with Dr.Blechman today who took her time to explain and answer questions. A rare gift from a busy professional. I consider her tops in the industry. She runs an on time ship which reflects on her staff too. Great practice, incredible doctor. She not only is concerned about your eyes but health in general and is a encyclopedia on diabetes. Can't say enough. She's tops! read more

I love this Doctor I've been with her for years. we have good conversations and laugh together, it's just the wait time once in a while. other than that everyone is friendly. read more

I am taking my mom this place in culver city for 5 years. Dr Lisa and Betsy Blechman both are very nice, humble, good experience. I am very thankful to them. read more

Dr. Blechman is one of the nicest , sweetest , caring , competent doctor in this planet . She did cataract surgery on my mom, excellent job. She takes her time to make patient feel comfortable, had excellent bed side manner . My mom likes her so much that she gets excited when it is her eye appointments. read more

LOL. I've been having an awful time with the front office so I was curious what others had to say. Four+ times I was promised callbacks that never happened. They told me they needed to deal with my insurance. Never received a followup. I call them out on this and they were extremely defensive saying they did all these things. Looks like their reviews say otherwise. At least they're consistent. read more

Dr Blechman saved my vision in my left eye after an infection of shingles centered in it. Her bedside manner, her assurances, time and attention brought me peace during this elongated journey back to wholeness. She referred me to a retina specialist and coordinated my care. She is comprehensive, competent, personable and professional. I highly recommend her! read more

I had been to this office before when escorting a friend who was dilated but my visit with Dr. Betsy was incredible and hopeful and thorough. I did not feel rushed and we talked a lot about many phases of my health care issues and life history which could have led to my eye issues. She was super compassionate, understanding, engaging and intelligent. I mean noticeably so. I have a lot of complicated right eye issues and have to take injections with another leading eye surgeon. He, Dr. Boyer, recommended Dr. Blechman, who explained the eye with replica models to me like I was a med student but on layman's terms and I left the office looking forward to my next appointment in a month feeling like I had learned something and made a great connection in elevating the healing possibilities of my lens and cataracts issues.... I'm 100 days from being 70 and am highly optimistic of my future with Dr. Blechman's help and expertise!!! Jimmy Hunter, Los Angeles based Rock Drummer, Produced and Recording Artist read more

Betsy E Blechman, MD - My work environment (rehearsal with Todd Stanford band) - Ophthalmologists Near Me - Culver City, California

i've called this office multiple times trying to schedule an appointment and the administrative staff are so incompetent it's near impossible!! they don't know how to enter insurance info and are very rude and unhelpful if you have any questions. i'm happy to know other reviewers feel the same way lol read more

Not satisfied with service or with administration who has never responded to my complaints regarding billing

My elderly mom sees Dr. Blechman, so I've taken her here for her appointments since 2015. Each time we come in, the girls at the front desk are friendly & welcome us both warmly. I go in with my mom when they call her in - we have never waited longer than 10 minutes to go in. Dr. Blechman's examinations are pretty quick and focused, and I know that she is booked pretty tightly - yet she always makes time to greet my mom and joke and chat with her, and patiently answer all my mom's questions. ALL of them. Checking out at the front desk is as quick, smooth, and friendly as checking in, and my mom has never had any billing issues. I'd highly recommend Dr. Blechman! But be prepared to schedule ahead, because she gets booked up! read more

Dr. Blechman treated me when I was assaulted and had a broken orbital socket. She repaired it with titanium and had an associate who helped me do exercises to correct the vision in that eye. She is a wonderful surgeon and person. read more

you must bring an ID and your most current ins card. You can be in their system as an active ins policy, you can have a referral, your ins card can have the same name and ID number, but if you don't have the latest card they send you home. read more

DO NOT GO HERE!!! When I called in I gave very specific reason why. I literally could have been in and out in 10 minutes. Do to their lack of internal communication and being unorganized they needed me to make another appointment. I also had to force the Doctor to provide details. Very scary for someone in this position, especially since its her job consult with patients Lastly front desk staff was rude. Never again. read more

This office is for 4 different eye doctors. 1- front desk is weak costumer service 2- doctors are so weak . Generally everything weak in this office. If you read this review and if you still go there , that's mean you deserved weak service. read more

Be sure you get an email confirming your appointment cancellation falls within their cancellation policy. I cancelled an appointment due to illness and they sent me a bill for $25 over 20 times... I think they spent almost as much on postage than what they say I owe them. I hate clutter so I just paid it. They lost a patient and it should tell you a lot about how their office is organized. read more

Good doctors, HORRIBLE front office. Office person outright lied in front of her manager about what transpired with insurance validation. Ignorant manager could only reiterate office policy without consideration of my mother's condition, the fact the government offices are closed during safer at home measures, and I still provided documentation a day in advance of appointment with no follow up until I was in the office. It's a shame, because people will continue to leave this place behind for more slick, upscale BH offices. The thing that could set this place apart is excellent customer service. They can't even scratch that surface. So excellent Dr.'s like Betsy Blechman, who dedicated their lives to helping folks with their vision, are overlooked due to incompetent, inflexible and downright lazy office workers. I guess it was a blessing. We are now with another great doctor and an outstanding office staff. So thanks are in order, I suppose? read more

I've gone here for a few years and every time I say it will be my last. It's a pain to switch and I'm lazy so I've continued to come but I'm sick of the rude front office, over charging for a glasses prescription ($50), $10 for parking they don't validate, and generally average at best care. read more

Very scummy business only interested in juicy their clients for every cent possible. I had something come up with work, and knew I couldn't make my appointment the following day. I called, but since I didn't call 24 hours in advance (I was at the 21 hour mark), they wanted to charge me $50 late fee. No kindness. No wavering. Some dumb. I was originally interested in rescheduling. I'm due for several tests plus new lenses. They would make way more off of me if they waved the fee and just rescheduled. The worst part is that they said on the phone, "We need to charge you this fee because it's too late for us to make money during that time slot." Pretty unreal that they are this transparent about valuing money over their patients. Will never go back, and definitely STAY AWAY! read more

Dr. Blechman is the kindest, most caring physician I've worked with. She truly cares about her patients and understands that each person requires individualized care and attention. It's more than just the latest technology in contacts and cute eyeglasses--she's concerned about the health of my eyes. Plus, she's great to talk to! Her office is extremely busy--this is a testament to her talent and expertise. I'm happy knowing that I've gotten the medical care I deserve. read more

So sad. I wish i could give Mr. Ishibashi 5 stars, he is great, really. the thing that puts this business back to one star is the EXTREMELY incompetent staff and receptionists. Ive been going for 3 years, but i just switched opthalmologists, i literally had the last straw. It seems like everytime i make an appointment or call them for information, they screw up the appointment, then call me back a week later to tell me they accidentally booked over yours, and that they cant make another appt until another 3 months, or if i call back they cant find my appointment.. or they have diffuculty telling my what my rx was?? they just need to get their S$%T together! and theyre excuse is "oh Im new here" well.. ive been going for three years.. all the receptionists sound the same, they might as well be the same person cuz they all keep making the same fuck ups. Phew! done ranting! read more

DO NOT GO IF YOU VALUE YOUR EYESIGHT! After over one hour wait, finally seen! How can you triple book for the same appointment time? Then I had to ASK to have items handed to me sanitized as I could see all the oily fingerprints! And you want me to put this on my face covering my eye? It's dirty!!! The exam was rushed, and even after several times saying my sight was still blurred, I was told: "No it shouldn't be!" ??? I was then given prescriptions for eye issues I didn't have, antibiotic eye ointment? I dont have an eye infection! Lotion for acne on the eyelids? I dont have acne on my eyelids! wth After deciding this was NOT a professional eye doctor, I asked for my records so I could go elsewhere. I was refused! They said let us know who your new doctor is and we will mail them. Ummmmm, illegal! Cant refuse medical records when a patient requests! Filed a complaint with the California Medical Board! If you are not happy with your doctor, this one or Dr Wang, report them to the board! Dont let this keep happening to others! Terrible medical staff. read more

My 1st review is for Dr. Blake Crawford who is a really likeable doctor and he knows his stuff. His young looks threw me off at first since I like my doctors to have a lot of experience behind them but Dr. Crawford knows what he's doing so he had completely earned my respect & admiration. He gets 5 stars. My 2nd review is for the office temperature. This office is kept at a constant 50 degrees so make sure you bring your down coat and winter wear. I can't stand coming to this office because of this alone. Negative stars for the office temperature. My 3rd review is for the office administration. Each time I come here my wait is no less than 1 hr to see the doctor then its an additional 10-20 minutes to check out at the front desk which is quite miserable in a freezing cold office environment. This is a two star rating. read more

Most unprofessional and rude staff ever! An Asian worked with me and told me I couldn't get contacts because my insurance would not cover when in reality they WOULD cover had they bother to check. I wasted hours there! read more

I was a patient here for many years, putting up with the unconscionable wait times (frequently in excess of 45 mins from appt time), and I stayed because Dr. Blechman is great ... but the gatekeepers to her - the front office staff - were never friendly or responsive. I stopped seeing her after being made to wait over an hour (and still not getting in to see the doctor) after driving an hour from Glendale. I have better things to do with my time and found a great doctor closer to me in South Pas. read more

I've been going to Dr. Blechman office for a few years, I saw doctor Blechman my first visit , but was immediately turned over to Dr. Blake Crawford,(movie-star name) WOW! what a wonderful, caring, knowledgeable experienced physician. Dr, Crawford took the time to get to know me and made my eye exam much more relaxing even during a procedure which was uncomfortable, Dr. Blake Crawford is my eye doctor for life. He's definitely made me see the light. Thank you Dr. Blechman for Dr. Blake Crawford he's truly one of the Best. Victor Salaises . read more

They are very helpful and polite. I had a reasonable wait time. They seem knowledgeable and competent. The only complaint is price. 175 for a normal eye appointment for glasses and contact prescription. (Without Vision Insurance) It is much higher than other places. read more

Dr. Blechman is one of the best eye doctors I've had and I've worn glasses for the last 24 years, so I've had a few. Her staff is friendly and personable. Dr. Cathy the OD on staff is very nice and knows her stuff. The optician in the office was very helpful when I picked out glasses. I recommend them very highly to anyone looking for an eye doctor. The parking situation is fine if you go north on Hughes, past Venice. There is normally street parking there if you hate paying for parking and are cool with a 5 minute walk. read more

Very disappointed as My Family WAS patients 22+ years until recently when...My Son Called to confirm an appointment several times only getting Voice mail and leaving messages days BEFORE at just the time of Covid Major shutdowns everywhere and he received NO return call backs to confirm and reasonably felt appoinment NOT valid (as did I ) only to be charged a $25. no show fee! I begged them to reconsider being the circumstances of the COVID time and Fee$ unreasonable with NO confirmation and they made me aware they're Policy is Firm, have full patient list and I'm welcome to find another office provider...WOW, really?? After being with them this long? At No time was I loud, rude or angry to deserve a response like that just simply could Not understand and confused to their policy in this circumstance. Good By to this Office and Business ETHICS as ''We Have enough Patients and YOU DON'T MATTER Ideology!!!'' So...If you decide to go there just know you'll be fine as long as You follow their strict guidelines but if a Mistake on Them or You should accure just know there will be No negotiating on their part and YOU don't matter no matter the length of membership as they have plenty others take Your place! read more

What a nice set of doctors getting their reputation ruined because the front staff does a poor job of working with clients. Invest in better customer service! I waited 2 weeks for call backs on status of my glasses and then finally called one morning to confirm I could come during my lunch hour at 12:30p. Yes - they explained it is their lunch hour too but that it would be OK. They confirmed 2x it would be OK. I got there and they ignored me - literally saw me there and kept eating. WHen finally someone came over she asked me to sit and wait until 1p. I explained I respect lunch hours but was told it was OK to come and I'd like them to respect that and give me my item. Took so long, well past the free 15 minute grace period for parking so I was stuck with a parking fee. And when they gave me the glasses it was very unprofessional - just tossed on table and told me "here they are" - really not acceptable and unfortunate when neighborhood gems drop their service level like this. I told them if they are upset, they should take it out on their coworker who told me it was OK to come and not treat me poorly. Just awful. read more

Primary DR. sent me to Dr. Blechman to evaluate my cataracts. Visit office in Sept 2019 Dr Blechman was not avalable so they hooked me up with Dr. Huang. The visit was uneventful and was given a prescription for glasses and an appointment for a more indepth exam to check the health of the retina. Retina was OK and since my cataracts is border line I deided to wait anothere year and instead opted to get me a new pair of glasses with their prescription. This whole porcess took about 3.5 month. I went o Costco to fill my prescription got my newe glasses but I could barely see anything because there was no correction for my astigmatism. I went o complain to the office (i asked them to replace or compensate me for a new set of lenses) I was told that I would need a new exam at a cost of $50 (because I complained after the 3 months. The prescription says it is valid for 1 year, I told them so but they refused to even consider replacing the lenses. Later I went to my usual optometrist (Pacific Eyecare) and found out that Dr. Blechman prescription was way off ( by the way Blechman's office uses very outdated pieces of equipment particularly compared to Pacific Eyecare's state of the art equipment. In short I wasted $200 dollars for new lenses that di not work and now I have to shell out another 200 to get the correct prescription filled. Keep in mind I went to Blechman possibly to get cataract surgery but after this example of carelessness I will look elsewhere. I definitely would not recommend this office. read more

My primary eye care doctor retired so I yelped nearby doctors in my area Dr. Bleachman was one of the top with good reviews, my insurance carrier made my appointment for me after having a problem with a previous doctor. I arrived for a 10:30 am appointment there was social distancing and masks were worn. I filled out forms and was called in to get my eyes dilated. Jessica was very nice I saw Dr. Hwang she was very efficient we discussed underlying health issues that could cause my blurred vision she gave me a free sample of dry eye relief drops. I have a return appointment setup for the end of this month for new prescription for reading glasses. I was pleasantly surprised by them. read more

I know it's a doctor's office, but 45 to 60 minutes waits is a little ridiculous. I have been going here for the past 2 years because it is near my house but I'm going to have to find another Ophthalmologist. read more

Unbelievably incompetent front desk staff. Shockingly terrible. Didn't even get to see a doctor, they are so bad.

The reviews looked great so I called for an urgent appointment on Tuesday morning. It's Thursday, and I still haven't received a call back. Got voice mail all three times I called (during office hours) and left two messages. Ended up getting a next day early appointment at another doctor's office. Poor business practice! read more

This is NOT for Dr. Blechman, but for the office front desk and for their professionalism. I decided to make an eye exam appointment with Dr. Blake Crawford and asked for the first morning appointment at 9 AM. I waited over thirty minutes before I saw someone and asked the receptionist several times about when I was going to see the doc. The receptionist is a real B face...there are several, but it's the girl sitting down by the window. She said it was going to be soon because my chart was next. What does that really mean when your chart is next? Does it mean two minutes? Ten minutes? Twenty minutes? I was finally called but I saw someone named Lauren and not Dr. Crawford. She must be Dr. Crawford's assistant. She ran the whole appointment and I saw Dr. Crawford for about ten minutes. If any of you are planning to see Dr. Crawford, you're not really going to see him....you're going to see his assistant mostly. Today I went in for a follow-up lens fitting appointment. My appointment was scheduled at 8:45 AM. Last week they told me it would take only fifteen to twenty minutes and guaranteed that I would be seen at the given time. I got to their office five minutes early and waited. Then waited some more. They took twenty minutes to see me. They said the appoint would take TWENTY MINUTES!!! Why would they book me for 8:45 and tell me they would see me at 8:45, but see me twenty minutes later???? They finally called my name and the whole appointment took ten minutes with the same girl Lauren who I complained to about their professionalism. She actually had the nerve to blame it on the recent flooding and therefore couldn't see me on time. How does that even make any sense? Oh yeah. I have insurance, but the contact lens fitting cost $51.00 in addition to the reasonable $15.00 co-pay for the eye exam. To add insult to injury, parking across the street cost $8.00 because they were late in seeing me. I am never ever ever ever going back to see Dr. Crawford again! I heard Costco is great. read more

Just have to say that it is monumentally rude to chew gum and talk to patients at the same time. Someone please inform your front office staff. I should have read the reviews about the ridiculous wait times, came half an hour early and it was all for nothing. They didn't even speak to us until 15 minutes after our appointment was scheduled read more

I am only offering ONE star b/c it does not allow me to offer zero. My review is not on Dr. Blechman and Dr. Chang but their office staff. Specifically a staff named Erica. I had a scheduled appt at 1pm. I arrived few minutes early to complete the paperwork. I was there to see Dr. Chang but never got to see her. First I was greeted by the most rudest person name Erica who happens to be the office manager! I was told right from the start when I handed her the parking ticket that they don't validate. I suggested that it might be nice to inform the customers/patients on the phone. She said in a very rude tone of voice "we tell everyone they can park in the building!" Her tone of voice was so sharp and rude that it really annoyed me. I reply to her simply that it would be a nice gesture to let them know that the office does not validate. She started arguing with me and then completely ignore me for 15 minutes. I approach her and asked how long the wait would be to see Dr. Chang considering I was seeing her during my lunch break. The reason I made the appt at 1pm and waited 5 weeks to make the appt at 1 pm is so that I would be the first patient to see the Dr after their lunch hour of 12-1. Anyway, she Erica said maybe a minute or two or more??? what is that mean...more? I waited and waited until it was 145pm and I no longer could wait. I asked Erica to that I cant wait any longer and I dont understand why I had to wait such a long time and that I didn't appreciate her rudeness. I am not going to lie, we argue back and forth for few minutes. All I know is that I refused to be mistreated at a doctors office. I understand at times things happen and you have to wait but you should also be informed of what is going on. I will never visit the doctors office ever again as long as Erica is working at the office. She should quit her job if she is so unhappy with it. read more

Dr Betsy is truly loving with her patients, however the office is an utter mess. They kept me waiting for an hour and half longer than my appointment should have taken and the appointment poorly- they had me wait with dilated eyes for 40 MINS in the hall way before finishing the last 5 mins of my appointment- guess they prioritize doctors shoving patients through like a mill- over serving patients already there and waiting- and I paid $300.00 cash to be there and receive care. I felt service was horrible and I would never pay to be treated there again, nor would I recommend it to others. I am sorry to have had this experience with the first eye care I was treating myself to in over 20 years. I felt awful when leaving and staff was super rude to me when I called next day to order notes of my visit so I can seek follow up care elsewhere. read more