I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

The event went better than expected. Dr. Chan was kind and patients. I'm glad it chose to do this…read moreat home.

I cannot say enough about Peaceful Paws and the care they provided during one of the hardest…read moremoments of my life. Dr. Chan was incredibly patient, gentle, and compassionate, treating my dog with such dignity and love. What truly set them apart was the entire team...every phone call and text I sent was met with kindness, calm, and genuine care. They made me feel supported and held through an experience that felt unbearable. I had reached out to several places, and I am beyond grateful that I chose Peaceful Paws. I don't typically write reviews, but their level of compassion and going above and beyond during this time meant so much to me. I will never forget it.

I absolutely cannot recommend Comforting Creatures enough! From start to finish during this…read moreextremely difficult time, Ann, Erica, and Shana made this experience so comfortable for our family. The compassion and heartfelt care was clear from the first phone call. They went above and beyond and I am so grateful for Dr Shana agreeing to come give our sweet boy a peaceful transition. Timing and location were big factors and she graciously accommodated. It was everything and more than I could hope for because she is so kind, loving and thorough and it showed through and through for the entire process. This is the kind of person you want for a hard time such as this, along with her truly wonderful staff. A million thanks!

Dr. Shana is truly one of the kindest, most compassionate people I've ever met. She helped my…read more15-year-old Yorkie, Mary, peacefully cross the rainbow bridge, and I'm so grateful we had her guidance during such a heartbreaking moment. From the moment she arrived, she was gentle, patient, and incredibly thoughtful--explaining everything clearly and giving us the time and space we needed. Mary was calm and comfortable, and the entire process was peaceful and free of suffering. If you're facing this impossible decision and want your pet to pass at home with dignity and love, I cannot recommend Dr. Shana enough. She made an unbearable day feel a little softer, and I'll never forget the care she showed both Mary and our family.

I wish I could give 100 stars. Dr. Watson was so amazing and compasionate in our time of sorrow…read more She came in and explained the procedure and allowed my wife to hold our dog. My kids were able to pet her and love on her as our beloved slowly passed. No pain. No suffering. We owed this to our love. Being comfortable in our home. No dog likes the vet clinic. She was at peace. Thank you Dr. Watson!

Dr Watson was able to see us the same day in assisting with our 15 1/2 year old Chihuahua, Mocha…read more She was very compassionate and helpful during this tough time. She explained the procedure very well, and allowed us to hold her during the process. We were hesitant on whether to do it at home or at the vet, but are so glad we choose Dr Watson and Dr 4 Pets. We never felt rushed, and felt nothing but compassion, kindness, and understanding from Dr. Watson. Additionally, Mocha's ashes came delivered in a beautiful box less than 5 days later.

I've been using them for the better half of a year, I've used their daycare and overnight services…read moreand you absolutely couldn't ask for anything better. Prices are incredibly fair and cheap and the owners obviously love dogs and my dog would rather stay with them than come back with me(doesn't even turn back to look at me as he goes inside :"). They were one of the few daycares who were willing to respond to me about his medical accommodation and didn't make me feel guilty for asking and they are incredibly sweet people. My dog always comes back very happy and exhausted from playtime. I am a very anxious person who doesn't like to leave my dogs alone so it's a relief to have a place I can drop him off and know he's in phenomenal hands. We love y'all so much!

Picked up my dog after staying with Steph's Happy Dogs for over a week. I rarely go anywhere with…read moreout my Lizzy so the separation was difficult for me. My anxiety was eased by daily videos of Lizzy happily playing with the other dogs about her size .. really enjoying herself. It allowed me to relax and enjoy my trip. Steph even let Lizzy sleep on her bed! David and Steph are really dedicated to making your dog's stay a happy, positive experience

We had to see Dr Slaton to determine next steps with our dog Charlie. I have never had this…read morewonderful an experience for a very difficult time. This was the most empathetic veterinary group I've ever had the pleasure of going to. We had to assess our Charlie for quality of life and Dr. Slaton was very sensitive and caring and confirmed our decision to make a difficult choice. In addition, he and his staff made our decision easier. The things that they did were very loving including allowing us time with Charlie and allowing him to have a Hersheys kiss before he passed. We spent some time after he passed and left after they had taken Charlie away. In the days that followed we received flowers and a sympathy card from their office. When we picked up Charlie's remains they were presented in a beautiful box along with a lovely paw print. Slaton veterinary made a very difficult time a thoughtful and caring time. I highly recommend their services.

I am disappointed by this response because it does not address the substance of my review and…read moreinstead seems to frame my concerns as the understandable distress of someone whose dog is facing serious medical problems. That is not what this is about. I have three Golden Retrievers and have had many dogs over the years. I understand that dogs age, become ill, and develop serious medical problems. That is a painful but inevitable part of loving them. I do not blame a veterinarian because my dog is sick. My concern is the care Emma received when I brought her in because she was sick and in pain. I brought her in twice for an unexplained limp and expressed that I believed something was wrong. No X-rays were taken. Imaging performed elsewhere later showed severe destruction of the ulna near her elbow and significant risk of fracture. I also raised concerns about persistent skin inflammation, recurring ear problems, and irritation around her mouth. These issues improved rapidly after she received different treatment from another veterinarian. These are specific concerns about clinical decisions, not expressions of sadness about having an older dog. Saying that you understand how upsetting it is when a beloved companion has serious medical issues does not address them. I also find it difficult to reconcile the statement that the practice would "welcome the opportunity to discuss" my concerns directly with the fact that no one contacted me after my review was posted. Weeks passed, and this public response was the first outreach I received. If anything in my review is factually inaccurate, please identify it. I would also welcome an explanation of how the specific care decisions I described were consistent with the "thoughtful, evidence-based medicine" referenced in your response. Emma being sick is not the complaint. The complaint is what happened when I repeatedly brought a sick and painful dog to this practice for help.

Losing my beloved senior Keeshond, Zara, was one of the most difficult experiences of my life, and…read moreI am incredibly grateful to Stephen at Paws Fur The Cause for his compassion and exceptional care. About two weeks before Zara passed away, I called Stephen because her health was rapidly deteriorating. He was so understanding and reassured me that his business is available 24 hours a day. He told me to call whenever the time came, and he would personally come to pick her up. When Zara peacefully passed away at around 4:00 a.m. on Monday, June 29, I called Stephen, and he arrived within about 20 minutes. His kindness, professionalism, and respectful handling of Zara brought me great comfort during such a heartbreaking time. I later received Zara's ashes in a beautiful light blue velvet urn, along with a lock of her fur and a clay paw print. These precious keepsakes mean the world to me and will always be treasured. Thank you, Stephen, for treating Zara with such dignity and compassion. I wholeheartedly recommend Paws Fur The Cause to anyone looking for caring, respectful, and professional pet cremation services during one of life's most difficult moments.

Looking for a service such as this is difficult to begin with, but Stephen was great. He knew what…read moreto do and just did it. I'm sure it's a different grieving process for each person, but he helped us by being to the point as much as possible without any upselling or asking any questions beyond what was necessary.

We highly recommend Lory (Pet Pal)! She has been coming twice a month to give our senior dog,…read moreMhysa, her Adequan injections, which has helped with keeping Mhysa on the walks she loves so much! Even though Mhysa was never thrilled about getting shots, she absolutely loved Lory -- and our cat would always come out to say hi too, which says a lot! Lory was consistently kind, knowledgeable, communicative about her ETA, and generous in sharing helpful resources and guidance. It gave us so much peace of mind to have someone we trusted caring for our pets. We're only stopping services because we're moving, but we would highly recommend Lory to anyone looking for compassionate, reliable, and knowledgeable pet care.

Lory is a miracle worker! We have an older dog who developed pancreatitis. She stopped eating and…read moreneeded to have a feeding tube inserted in order for her to get her nourishment. When the vet told us all we had to do to feed our dog, give her medicine, keep the insertion site clean, and clean the tube, we were overwhelmed. We did not see any way we could do everything correctly. We were very fortunate to find Lory, who did it all. She is very knowledgeable and has years of experience as a mobile vet. She made our dog feel at ease during the feedings. Lory's calm manner put us at ease as well. It has only been two days since she began working with us, but our dog is already eating more than half of her food by mouth. I never expected such rapid progress. I am so very glad we hired Lory and give her my highest recommendation. Thank you, Lory!!

Nick of Stay Put has been my go to guy when it comes to my fur babies for about the past 10 years…read more He is super knowledgeable and Trustworthy!!! He has always had the best advice about my boxers well being. I call him up before taking my babies to the vet. It has saved me tons of unnecessary visits to the pricey vets office. I know my babies appreciated not having to go to the scary vet for minor issues. I am forever grateful for Stay Put's services. My boxer dogs are my life and I know they are in gentle and knowledgeable hands with Nick! I tell everyone and highly recommend!

Just called and on a Sunday, while hiking, he answered and helped me get the answer to my pet…read morequestion. Thank you so much, what service!

I couldn't have asked for a better pet sitter! They did an amazing job caring for my three cats and…read moretruly went above and beyond--especially by taking one of my cats to the vet every day for fluids. I felt completely at ease during my trip, knowing my pets were in such loving and capable hands. Their care, communication, and genuine affection for my cats made all the difference. I could feel the love they gave them, and I'm so grateful! Highly recommend.

Stacee and Madison have been extremely helpful. They are consistent, reliable, friendly, and have…read morebeen great with my 2 senior dogs, 20lbs and 100lbs, one of which is blind and deaf. I highly recommend West Hills Dog Sitter, specially for people like me who work full-time and need someone reliable who will show up to tend to your pups almost every weekday afternoon.