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    Between the Buoys

    4.3 (6 reviews)
    Closed Closed

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    2 years ago

    Food sucks. Service sucks. All they could say was "sorry". Like, offer us some fries or something for royally screwing up our order!

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    PepperJax Grill

    PepperJax Grill

    3.4(33 reviews)
    48.4 mi
    $

    I'm done with pepperjax. Last time I was there, the person who took my order was rude,…read moredisrespectful, rushing, and had a terrible attitude toward me. They threw my toppings down on the grill with no regard and gave me death stares. I came back a few months later, and I told the workers about my previous experience. All they did was tell me they've gotten complaints about that person and left it at that. No accommodations. No free drink. No I'm so sorry about that. Learn customer service, do better Pepperjax!

    I visited this location with my partner today and as soon as we walked in we encountered an…read moreemployee (cooking the sandwiches) that was completely rude. As my partner gave the cook his order, he kept asking him follow up questions about the order that were very aggressive in tone. It seemed as if they were getting impatient with him even though it literally only took him like 30 seconds to order. The two employees working the counter did not try to be pleasant or polite AT ALL. I was actually taken aback but did not address the issue in the store. We both have a lot of experience in the service industry, so I know how it feels to deal with difficult customers. But we weren't difficult! Nor was the restaurant busy. I don't understand why it seemed the employees were ANNOYED by our presence for placing a single order. The ambiance was extremely unwelcoming. I don't condone customers entering a service space and treating employees horribly on any day, and quite frankly, I did not have the time to confront the employees working the counter today. As someone who's worked in the service industry, all I can say is this about the employees' terrible attitudes today: if employees at this store continue greeting customers with impatient, crass, and annoyed attitudes, one day they will encounter the right customer with time to match that same energy.

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    PepperJax Grill - Decor

    Decor

    PepperJax Grill - Decor

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    PepperJax Grill - Steak philly, Chicken rice bowl, and a small fry.

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    Steak philly, Chicken rice bowl, and a small fry.

    PepperJax Grill

    PepperJax Grill

    3.8(41 reviews)
    28.5 mi
    $$

    Xavier is THE MAN!…read more My first time in this part of Missouri and I found this absolute gem of a worker/Manager/ chef/ dynamo/ non stop happy smiling human being who made me the best rice bowls two days in a row. Loads of Love! There are ingredients and pictures on a photo menu board that look good. When they are made right in front of you, 4 feet away on the other side of the glass with class and care with Xavier checking with you " You said well done right? You stated extra black beans - some more?" Then he generously pours the Sweet Asian dressing and bbq sauce on top of that shrimp bowl masterpiece ( video ) Really flavorful and perfect black beans. Really tender and tasty rice. The end result - a magnificent mmmmmmm great finger licking good classic that left me speechless. I love the menu options - salads, wraps, rice bowls. Love the build your own with very nice options - the peppers, jalapeños, onions, banana peppers and mushrooms were my fav and go to hot veggie grilled items. . The Philly cheesesteak sandwiches, nachos and burritos are on my Monday to Wednesday must have menu. Loved the soda options at the fountain - Dr Pepper, sugar free Root beer and Pepsi Zero. Loved the simple interior. Loved the self help counter with plasticware, napkins, straws and ketchup and condiments. Love PepperJax Grill and the stellar Xavier.

    Great food , great service , so far best Philly sandwich I ever had. Highly recommended!read more

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    PepperJax Grill - Philly  cheese steak sandwich

    Philly cheese steak sandwich

    PepperJax Grill
    PepperJax Grill - America's Best Philly

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    America's Best Philly

    Between the Buoys - burgers - Updated September 2026

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