the recalls on my Telluride were taken care of and Ken kept us in the loop. The car was ready for pick up in a timely manner. We were transported by the dealer to pick up car. read more

I am Completely disgusted. I was told the maintenance package I bought with my new car. Would cover the service done to it. I was Never told it was thru a 3rd party vendor, who only pays a percentage of the service work done. If you're going to sell a maintenance package to be used at Kia. It should be for the whole service, not a percentage that the 3rd party decides using a national average on how much of the total bill they're going to pay. I'm paying good money for the package and still have to pay the balance of the bill. Also the sales people should know what features each car has & not guess. I asked specific questions about features, was told yes only to find out they were not a feature. You have people selling cars who don't what they're doing, only concerned about the commission. I'm sorry this is no way to do business. Either know what you're selling or do not sell it. I will not recommend your dealership for anything. I will not return to your dealership. You people are nothing but liars, and thieves only concerned about the sales and commission. And NOT THE CUSTOMER. I hope no one goes here to buy a car and you go out of business. read more

Reading these reviews cracked me up. I mean, it's car sales? Right or wrong, their job is to get as much money for the car, and car related items, as they can. That is how allllllll the people involved in selling a care make money. Our job as the consumer is to pay as little as we can for the car. This requires negotiating, and being informed. If you don't want to do either you can use a service like Carava where all the fees are built into the price...done and done. The truth is this: we would have paid more and they would have taken less. BUT we left happy, and they got enough to make the deal, and that's a win; win. Brian was our sales guy, and I appreciated how NOT salesy he was. Next we got the closer, D Wade, who was funny, personable and good at his job. Respect that. He also knew, clearly, when we were done negotiating, and no longer gonna move the needle. Shane helped us get to a number we could live with, and the gentleman in finance was lovely, and quick! I will say we weren't as attached to the actual car as some may be. If something doesn't feel right, or isn't making sense move on. We drove 3 hours to purchase this car, but we were still willing to leave empty handed. It has to all be right, for YOU! We had an wonderful experience with Bev Smith, and we LOVE our Sportage. It is primarily my 18 year old's mode of transportation and I love knowing she is in one of the safest cars there is with great gas mileage and all the bells and whistles. Thank you Bev Smith! read more

The man who "closed my purchase ", forced me to buy the extended warranty, by, supposedly finding a different bank to add the extra warranty & gap insurance, because I ONLY WANTED GAP INSURANCE "! He Lied to me that if I didn't get my oil changed at the dealership, that my warranty would be Voided! I walked out of that dealership at least 6 times on 10/30/2025! He NEVER EVEN GAVE ME THE NEW BANK PAPERWORK! He is Using Fraudulent practices to make his $. You can Get Your oil Changed Anywhere as Long as you keep records of using the manufacturer's products! read more

Already having done research, browsing the inventory, and the credit application we arrived a few minutes early for our appointment. Jason set up our appt and when we arrived Jake was our salesperson. I told him what I wanted, told him that we did all of our leg work already and don't want to be there all night yada yada yada. Jake got it, we went on a test drive (the longest part of the process lol), and were out of there in maybe a little under 2 hours. We never felt pressured, knew what to expect and the pricing was transparent. There were no shady things or verbal deals and handshakes made. We didn't even get a we-owe because wow everything was already done. Very nice, thanks team! It was the easiest experience! I also got to ring The Gong, which was replaced under a shrine of the actual Bev Smith, complete with effigy. read more

Like prior reviews our biggest complaint about this car buying experience was the lack of transparency in the listed price. When it came down to discussing price there were additional fees to the tune of almost $2600 and when we inquired as to the breakdown of these fees we were told the internet price is never the price. When we initially started discussing we knew about the $1995 for the Factory Certified rating plus the always bs dealer fee of $898.50. But when the sales agent sat down with us the fees were $3995 and when asked for a breakdown were told it included the Factory Certified rating as well as the trim package, which we never asked for. Immediately we said that needed to be adjusted to $1995, which we were told, which they did, but then you are no longer in a position to negotiate on price. Meeting with the Finance Department was less fun for sure. High Pressure to purchase additional coverage offered thru Kia with very little explanation of exactly what the coverages include and how they may or may not overlap with the existing factory coverage, which seeing the vehicle had 16,540 miles and factory coverage is 6 year / 60,000 miles. As soon as we declined the additional coverage the demeanor instantly changed and there was an effort to guilt us into buying by making us feel like we are in the 5% of customers who don't see value in the additional coverage. We did agree to add the additional coverage for Tire and Oil change which totaled $2100 over the life of the coverage or $30 additional a month, only to find out after being given the thumb drive with all our documents that we were already charged $886 for Road Side Hazard (which covers tires) through Fidelity Warranty the same insurer we agreed to add the additional coverage in the way of Maintenance Agreement which included tire replacement and oil changes. So, in hindsight we may see value of possibly $1500 for oil changes if they truly honor the agreement, but the tire protection we already had through the Road Hazard coverage nobody bothered to explain because they were to focused on selling additional that really is not needed and not worth the price. This is just our opinion yes but supported by plenty of other analyses easily found on the internet. So, the lesson I learned is I will never buy another vehicle in a dealership ever again!!! High Pressure sales and lack of visibility on pricing and minimal support after you have signed is disappointing. The jury is out how our experience will be going forward, we just hope Bev Smith actually honors what they say and provides the customer service they claim to. Advice for future customers. Look everything over closely and be prepared once you sit with the finance department you will be pressured into purchasing coverage you may not need and ask a lot of questions. I asked on two occasions what the interest rate would be and was told you both are Tier 1 so you should get a solid rate of 6.5%-7%. In the end we were never told any details and only realized our rate was 8.2% and financed through Kia when were picked up the vehicle and finally given the thumb drive with all our documents. You will be reviewing the documents on a desk sized tablet, so it is difficult to review like paper contracts and there of course is the pressure to sign quickly. Call ahead and inquire about the price and ask directly about the hidden fees that get tacked on, so you will be more prepared! read more

Bev Smith Kia - Oil Change Stations Near Me - Fort Pierce, Florida

Absolutely terrible. Look online for things that dealers do that you need to look out for. They go right down the line with every trick in the book. I had the manager tell me that he would give me a discount and get it back from the next person. Wow. read more

I've been waiting three weeks for Bev Smith to contact us re warranty work that they have supposedly had repaired twice before. Can't get anyone to answer the phone, diverts you to voicemail, don't return call, and don't get the part needed after we were left stranded on 13th Sept. They simply couldn't care less. I'm not surprised by their ratings. Shockingly bad. Pity, cause apart from this stupid gas door not working, it is a good car. It could be very dangerous for a driver stranded at night. Tried roadside assistance, which didn't work either. No phone calls and no sign of the work being completed. My advice is stay clear of this company if you want customer service read more

oh they will put you in a car alright if need one, but when it comes to their so-called Toyota care they handed me a paper that stated brakes where all in the green none marked as yellow meaning needed it soon. My son who is a master mechanic said the car didn't feel right when stopping. took the jeep to an independent shop and they said my brakes where meatal on metal. Really Bev Smith are you waiting for a lawsuit before you check to see if your guys are doing good work? So long story short no more car buying or service work will ever be with them again I would drive to Tallahassee before using them again. this is how they take care of cars they sell you. read more

Ron Wise, delivery specialist, was great today Great service Everyone in showroom so helpful read more

My front splash pan on my Kia K5 had falling down so that it was rubbing on the road. I took it into Bev Smith Kia and they refused to fix it under warranty. Claimed, I hit something and I did not. They are pleasant and supposedly customer oriented. But if they can't fix something that's under warranty, what good is all of that. read more

I just read the top 10 cars for each generation, and I was honestly surprised that Kia wasn't on there. Kia has many SUV's out there that I really like. The one thing that should NOT be on anyone's list is BEV SMITH DEALERSHIP. These people have proven themselves to be as shady as they come. I truly hope the new laws in 2025 can stomp on some on these practices. I was looking to sell my car and lease an SUV. I was contacted by a woman at Bev Smith KIA. She said they were having big back to school sales and I should bring my car in for a free appraisal. I told her not to waste my time, because my car was the only one of its kind anywhere around and was in top condition. She assured me they would pay me top dollar and even fill up my tank for coming. They low balled me on my car and I left. They kept badgering me to come back and said they could work something out. I went back up and again this sales person couldn't give me what I wanted. Then he began showing me SUV's that were nothing like the size or color I wanted. When I was getting ready to leave, a different salesperson came over and we talked. He spoke to me about the lease, and finally offered me a price I would accept. (The first salesperson was furious because he lost a bet with a co-worker). I met with the finance manager and signed all the leasing papers, but there were no papers with regards to my car. He said that he couldn't pay me for my car because it was the weekend and I should come back on Monday. I thought it was odd, but since I already had the lease car I figured it was fine. On Monday, they said it wasn't ready. On Tuesday, they told me to come pick it up. As I drove in, they called to tell me there was a "misunderstanding" and it wouldn't be ready till tomorrow. On Wednesday I was happy that it was finally ready, but when I looked at it, it was $1,700 short!!! The finance manager said that was what I agreed to and I said, BS. He fought with me right there in the hall! I told him to go get the paperwork, and he said "THERE ISNT ANY!!!" Nobody has ever asked for it before! The next day, I reported them to the BBB and what do you know! I receive a phone call saying there was a "mistake." I can come and pick up the rest of the money! When I get there, the check is STILL SHORT $700!!! This is how they scam the BBB. I read all their complaints. They do as little as possible to shut the customer up, and then the BBB closes the complaint. On the site, it looks like it's "settled" when it really isn't. These are some of the shadiest people I have ever had the displeasure of dealing with. I know this is a little long, but a car is an expensive purchase, and these people are very good at ripping you off and you won't see it coming. They have 5 or 6 people hanging around in front. Someone singing karaoke. Playing loud music. I had 3 people involved in my sale, not including the finance and general managers. I didnt even realize that I had no paperwork on the sale of my car! I'm not stupid I am a professional woman with an advanced degree. But it doesn't matter when these people are hell bent on ripping you off. Do yourself a favor and stay FAR AWAY FROM BEV SMITH KIA!!! read more

service dept ,especially adam, went above and beyond to resolver our problem (as well as robbie) ; would highly recommend this dealership

The prices listed on their website are NOT the real prices for their used cars. Suddenly the vehicle we wanted was $4000 more than listed. Then there was an additional $900 "dealer fee". We expected taxes and registration fees but total difference between advertised and reality was $8000. We left with a bad taste in our mouths about this business. Or are all dealerships like this now? The party atmosphere of balloons and loud music was lost on us. We had to go to a desk in the back in order to hold a conversation. We will not be returning. read more

Juan Perez i highly appreciate everything you do thanks for everything until this day he made my experience at the Bev smith Kia dealership warm welcome not only he's a good salesperson he's a great person I can still call on him after he help me purchase a Kia forte If you stop by Bev Smith Kia dealership in fort pierce I highly recommended Juan Perez he will take good care of you read more

so regret getting my car from here. I got a sorento. Let alone from putting 2k down cash and 2 damn credit cards 2k and 500$ so 4500$ down on a sorento and yet my payments are STILL almost 1000$ how does that even make sense? this place is bs. I cant even refinance because Im paying way more than my car is worth. They added so much money onto it somehow such bullshit. I got it because I had twins. 1000$ for a damn car is not helpful with babies. DO NOT GET YOUR VEHICLE FROM HERE read more

I would like to thank Jamie and Carmen in the service department for getting our son's car motor that was under warranty out so quickly. They had to install a new motor and get it approval from corporate Kia in which we thought it would take forever but Jamie push it through for us. Thank you for getting the process done so quickly. read more

Pros: none Cons: horrible engines, transmissions, and electronics. As a customer you are buying fecal matter covered in garbage, in a very pretty wrapping, and called innovative. As a technician I recorded and observed severe lack of safety, communication, documentation, organization, and commitment. Fraudulent agreement of pay were frequent. read more

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Total waste of time. Internet prices are not what they offer in person. They add about $5000 on and then negotiations get you nowhere. Most of their new cars on their lot still have those "market premiums" of approximately $5000 above MSRP. I guess nobody told them the pandemic is over. When I pointed this out they just said the market supports it. So if you want to overpay for a Kia, this a the place to go. They're not hungry to sell cars and seem to have access to uninformed buyers who routinely overpay for everything. read more

So ... waiting for my car to be serviced, thought I'd go and look at new cars. Honestly, my car is 10 years old and it's (past) time to replace it. Walked over to Showroom. Only two cars there, I think. The room is now filled with tables and chairs. Walked around and through. Neither of the cars were a Soul (which is what I want). Walked on out the front door to see if a Soul was available. Saw a black pre-owned. Nope! At my age, it makes no sense to get rid of a used car to purchase a used car. Stood out front. Took another look around. Saw no car of interest. Came back in through showroom. Walked through. No one greeted me. No one asked if they could be of service. No nothing! Just wow. Guess they don't want to sell a car to me today. Walked in through showroom and returned to car service repair area. At least those guys are friendly. read more

While I did purchase a Kia Sportage Plugin Hybrid last week, and while I was very pleased with Chandler, the new young salesperson and Auredy, others on the sales staff were overly ageressive, pushy and we came very close to leaving. Chandler and Auredy Schnider did save the sale for them but beware for you will find this to be a high pressure operation with "deals only good if you sign now." Walk away several times and watch the price come down and the tradein go up. And look at the paperwork carefully. While our Kia Sportage Plugin was in fact new, and while we are thrilled with the car, it was a new 2023 as opposed to a 2024, a fact that no one bothered to mention. The cars for those years are identical but it would have been nice to know. Now we'll see if I get buried in mail from Bev Smith as I did when I took my Toyota Prius for service to their sister dealership. read more

Bev Smith ripped me off and they will you too. I was sold a brand new car that pulled right they said no problem we will take care of it. 2 years later 7 alignments still pulls right. Now they want me to pay 167.00 for a diagnostic test to find out why the car pulls right. They only thing they do is look to see if the frame is bent. My question is after 7 times why didn't kia look at the frame to see if it was bent. The service dept is a joke. The general manager is a pos. The car wears out both fro9nt tires within a 1000 miles inside out. Kia consumers is a joke. You need to not buy from this dealer they are theives. I am getting a lawyer. They call me crazy because I've blown plum up from there treatment. You ain't seen crazy yet. Bev Smith. Pay attention to the star ratings for this shit hole business. They definitely 0 star rating. Buyer beware you will be sorry! read more

Bev Smith Kia - This tire is 6 month old. Kia is a shit company! - Oil Change Stations Near Me - Fort Pierce, Florida

They were helpful up until I signed and then it was awful. Lied to me about tires: "4 brand new tires" vs. a plug in each one. Financing- they gouged me and played my emotions. The GM sits behind the computer and doesn't get involved. Jason Bell with that fake smile will sell you the Brooklyn Bridge and refuses to stop sending emails from the day I bought. Where is the service manage: over there somewhere-- never to be found. Never get a coupon or money off an oil change. THIS IS Definitely a STEALERSHIP instead of a DEALERSHIP. DONT waste your time; or triple check everything they do... never again. read more

Bought my first Kia and had such an AWESOME experience at Bev Smith Kia. Todd, our salesman, was GREAT!! Never felt pressured. Such a FUN atmosphere in the show room. Would recommend Bev Smith Kia to EVERYONE!! read more

They up the original price of the car on the final paperwork. The whole deal was pressure and getting me to sign for something I ended up regretting in the long term. I will never do business here again. read more

I had service today , Joseph is one of the nicest guys ever. the whole team is great. very friendly , accommodating and always updating you on whats going on with your car. we purchased two vehicles in April and are very happy with the service team. Thanks for all you do! Lisa and Steve read more

My husband & I purchased our first new kia last fall. Brought it back during warranty. Promised a rental car for Monday morning by management. Even told be there at 9 am. Only to find that they gave it away already that morning. We live 30 minutes away. Ask to speak with manger - told they are busy with another customer. Basically, they are not talking with us and told they will not give us a loaner from the lot. Told to try Hertz. While they have our only car. Poor Management and disrespect to us. I told the poor girl delivering Service management messages to us she needs to find us a ride home. Which she did. The following day once we recieved our car back it was filthy. I scrub the driver side door # of times and steering wheel... and still no calls from Service Management for their poor customer service. read more

Brought my Kia Soul in for a recall update and sat for 2.5 hrs waiting. Took the car home and the next morning the low oil pressure light started coming on intermittently. I have called and left several voicemails for my service advisor without a return call. I also opened a chat on their website and was told someone would call right back. Nothing. Obviously, I cannot drive it with oil pressure issues, but they are totally unresponsive. Avoid them at every turn if possible, because anyone can sell you a car, but service afterward is key! I will file a BBB complaint today. read more

If I could give them a ZERO,I would. We received a recall notice so made an appointment to bring the car in. While the car was there they called to let us know that running a diagnostic came back as we needed a change in spark plugs and we have a bad coil. To our surprise, when we took it in, the car ran smooth. When we picked it up the car motor started to physically shake and we then wondered what was going on. We know a mechanic, so we asked him to stop by and take a look. He proceeds to show is that the coil is unplugged and the spark plug wasn't snapped in. They did this while in for a recall and then tried to tell us the car was broken and we needed to replace. After plugging everything in. The car is now running great as it did before Bev Smith Kia tried to scam yet another person! read more

Bev Smith Kia - Here are the pics - Oil Change Stations Near Me - Fort Pierce, Florida

-10: STAY AWAY!! THEY CHEAT! The figures I saw are NOT the figures Finance Company got. Abhorrent treatment. I was IN MY VAN trying to leave, 3 men cornering me and wouldn't give me MY keys back!! Said Openly they don't care about Income!! Finance Co has me at $3000 more than I make a month!! Payments $100 more than agreed to. Signatures can be Copied & Placed on Blank forms & new figures entered. So screwed at single 65 years old on SSI. Far cry from $4800 a month THEY claimed!!! They could care less. Horrific Excuse for a Business!! All Con start to finish read more

Bought my 2023 KIA.Soul in August and 3 weeks later had a panel on tje back broke. Took to KIa to get it fixed. Was told they needed to order the panel. 2 months later checked they had no idea what I was talking about. This happened 2 more time. 2 and 3 time the service manager was involved and it still didn't get done. My last visit was yesterday with the same result The service department is a joke. They don't care. Finally talked to Shane im sales told him my problem. I was really not to nice. Told them if they can't.fix the problem then they can give me a new car Shane got all parties together and problem solved. Thank you Shane. But service department is untrustworthy read more

If you do not want to have to do major repairs to your newer vehicle, then do not get a Kia. 2021 sorrento had to have transmission replaced and was a 2.5 week process. Now my a/c slowly does not get cold now ever since vehicle was returned to me. 2 issues which I have never had to take care of on a vehicle that is 3 years old. I have more complaints but I will just leave it at that. read more

It's almost impossible to A. Have someone give a call back same day, I literally had to continuously call a day & 1/2 to get a response. B. We get told the engine was declined by Kia but the reason was not explained then we are given a phone # that is Customer service who ends up calling this dealership to find out the reason why, explaining to us they have no knowledge or notes as to why it was declined. An absolute never ending circle of "I don't know" and "we'll send a message for someone to give you a call" mind you we've had this car sitting here for 3 weeks nothing was done to it and no rental was provided in the mean time. read more

After 5 hours of negotiating, I bought a Kia K5 under duress. The next day, I tried to cancel and get my car back and was told by their management that under the law, I had no rights. In writing, they valued my car at $24179. They signed me into a lease with another $2500. out of my pocket. Bev Smith Kia got $26663. out of my pocket and in three years they get back their car valued by them at $21300. and I am left with no transportation. This is how they treat older people. Do not buy a car from this dealer or you may find that you have been robbed. If you get numbers from them, sign nothing until you take an overnight to assure the numbers are correct. John Dadak read more

Just don't go here. Everything they say is a scam and a lie. Big waste of my time. All the reviews are accurate based off my dad's experience purchasing his car. read more

Went to this dealership today to view a vehicle I had found on CarFax website. The website showed the VIN number, the dealers stock number, and the Price of the car. I called the dealership to confirm availability before I took the trip out there to see the car. When I got there, I was shown the vehicle and took a test drive. I was prepared to pay the advertised price, but was presented a price that was $11,000 over the advertised! What a blatant Switch and Bait. Visit this dealer if you like to be manipulated and deceived. Otherwise stay away. read more

Walked in to look at a particular car I saw on the lot. Could not get the salesman to give me a price, just kept asking to run my credit. I let him know I already knew I would need a down payment as my credit isnt great and just wanted to know the price, so I could ballpark what I would need for a down payment. They ran my credit and still would not tell me the price on the car. Kept telling me they needed to get my credit run, then needed my cosigner info and would still get me a price. Biggest bunch of crooks and scam artists out there. Any other dealership I've ever gone to has given me the sticker price and then asked to run my credit to see what option are available. Would not send my worst enemy there! read more

My wife and I had absolutely no intention of buying our car when we stopped here because we were in the middle of what we imagined would be a month-long search for a new vehicle. We had very specific needs and knew exactly what we had to spend. Bev Smith Kia was just one of many places that we had visited but they stood out as courteous, knowledgeable, affable and fair. When the general manager said he wanted to see us with a car that day (ever hear that one?) we said absolutely not. We weren't there to buy that day as we had plenty of research to do. He asked us what price point would make us consider buying the car we test drove so we told him never imagining that it could really happen. A few minutes later he made the offer that we, as the saying goes, could not refuse and we are very happy with our new Kia Rio. It's perfect for us. Ps- If you deal with Bev Smith be sure to ask for Kerby Moltimer, our salesman. A more knowledgeable and professional car salesperson you are not likely to encounter. All in all one of the best car buying experiences we've had. read more

Wish I could give zero stars! DO NOT BUY HERE!!! My problems are so numerous, I cannot list them all but here's a recap: Told me the price of the car was $9,000 more than what the car was worth (I checked Edmunds, Kelley Blue Book, other dealers and Kia's website). Pressured me to sign documents electronically but didn't get copies. I asked for a copy and was sent documents for a totally different person. I realized I was not getting a good deal after hours of negotiations. AFTER I stopped payment on the deposit check and sent them a letter with my five major complaints, I got a letter from them saying I didn't qualify for financing even though my credit is above 800 with no black marks. I changed dealerships and had a wonderful experience with someone else (less cost and less finance charge). PLEASE be cautious about any Bev Smith dealership; they are all trained the same - to be unscrupulous. read more

Advertised price is marked low intentionally. Once they get you into the dealership they "Market Adjust" the price up $4000. Do not support this type of business. They make the good dealers look bad. read more